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 * Home
 * Discover
   * Features
   * Testimonials
   * Pricing Plans
 * Pages
   * About Us
   * FAQ's
 * Contact

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SMART CUSTOMER COMMUNICATION PLATFORM

Turn prospects into customers, drive sales, and improve retention with a rich
toolbox combining modern live chat, in-app messenger, auto messages, ticketing,
and email automation.

Get started 30-day FREE trial - no credit card needed


CONNECT WITH CUSTOMERS ON ANY CHANNEL

The Global chat platform is where the action is. Customer interactions across
phone, chat, email, social media, and any other channel you can imagine, all
come together in one place.

INTEGRATED CUSTOMER SUPPORT

Global chat Support is a beautifully simple system for tracking, prioritizing,
and solving customer support tickets.

KNOWLEDGE BASE AND SMART SELF-SERVICE

Global chat is a knowledge base for smart self-service. It helps companies
increase customer and agent satisfaction, while also reducing support costs.

LIVE CHAT AND MESSAGING

With Global Chat and Message you can proactively engage customers—in real-time
and in context. That way customers can get the attention they deserve.

CALL CENTER SOFTWARE

Global Chat makes it easy and efficient for agents to help customers over the
phone as part of a seamless omni channel support experience.


A CONTINUOUS, FAMILIAR MESSAGING EXPERIENCE

Categorize conversations into topic-based message channels (E.g., refunds,
feedback) for setting expectations or for routing to the right groups.

   Testimonials
 * Message Channels
 * Unlimited Contacts
 * Priority Inbox/li>
 * Custom Views


ENGAGE WHEN IT MATTERS THE MOST AND AUTOMATE YOUR LEAD CAPTURE.

Learn the what, where, and how of your website visitors by recording events
(E.g. page visited, report downloaded, FAQ read), and user properties
(geography, etc.).

 * Events and User Properties
 * People Segmentation
 * Triggered Messaging
 * In-app Campaigns



Here you'll find handy documentation about our APIs and SDKs. Choose below.

Web API
iOS SDK
Android SDK


LEARN FROM THE OUR CUSTOMERS

See what our customers were able to accomplish with Global chat


BING LEE

Internet & Mobile, Retail & eCommerce, Support

With Global chat, Bing Lee continues its tradition of putting customers first.


LENDINGCLUB

Financial Services, Guide, Support

LendingClub credits Global chat with providing a better experience for its
customers.


LIMEBIKE

Internet & Mobile, Support, Talk, Travel & Hospitality

LimeBike scales through high-growth cycles with Global chat.


GGOFUNDME

Guide, Internet & Mobile, Support, Talk

GoFundMe strives for uber-fast first response times.


NEXON

Guide, Media & Entertainment, Support

Nexon earned a 114% increase in their CSAT score with the Global chat
omnichannel solution.


GO-JEK

Support, Travel & Hospitality

GO-JEK improved their first response time by 69% after implementing Global chat
Support.


PRICING PLANS

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BASIC PLAN

1
$ 15 /Month
 * Priority Inbox
 * Message Channels
 * Integrations
 * Mobile App
 * Notifications
 * Limited Triggered Messages
 * Integrated FAQs
 * Limited Dashboard

Select Plan


EXPERT PLAN

2
$ 39 /Month
 * Priority Inbox
 * Message Channels
 * Integrations
 * Mobile App
 * IP Whitelisting
 * Unlimited Triggered Messages
 * In-app Campaigns
 * Advanced Dashboard

Select Plan


ADVANCED PLAN

3
$ 24 /Month
 * Priority Inbox
 * Message Channels
 * Integrations
 * Mobile App
 * Notifications
 * Unlimited Triggered Messages
 * Integrated FAQs
 * FLimited Dashboard

Select Plan
300 Happy
Customers
120 Integrated
Apps
50 Staff
Account

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