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URL: https://securemail.swbc.com/formpostdir/securereader?id=-BxQ1H1ZJi2MCBAIE9x9OqBZIVzMEIUb&brand=d788ad43
Submission: On November 05 via api from US — Scanned from DE

Form analysis 2 forms found in the DOM

Name: readTBPOST /securereader/read.jsf

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Name: readHdrPOST /securereader/read.jsf

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  <input type="hidden" name="readHdr" value="readHdr">
  <span id="readHdr:dsig" class="dsig-panel">Digitale Signatur ist gültig<img src="images/GreenCheck.png" alt="" style="position:relative;top:4px;margin-left:0.5em" title=""></span>
  <table class="header-table" cellpadding="0" cellspacing="0" role="presentation">
    <thead role="presentation">
      <tr>
        <th class="header-subject-field" colspan="2" scope="colgroup">FW: Quote# SEL07706388</th>
      </tr>
    </thead>
    <tbody role="presentation">
      <tr role="presentation">
        <td class="header-field-label" role="presentation">Von:</td>
        <td class=" header-field-value" role="presentation"><span title="IMuhammad@swbc.com">Muhammad, Ibrahim</span></td>
      </tr>
      <tr role="presentation">
        <td class="header-field-label" role="presentation">An:</td>
        <td class=" header-field-value" role="presentation"><span title="PRSAGENCYBILL@CHUBB.COM">'PRSAGENCYBILL@CHUBB.COM'</span></td>
      </tr>
      <tr role="presentation">
        <td class="header-field-label" role="presentation">CC:</td>
        <td class=" header-field-value" role="presentation"></td>
      </tr>
      <tr role="presentation">
        <td class="header-field-label" role="presentation">Gesendet:</td>
        <td class=" header-field-value" role="presentation">
          <span>
            <script type="text/javascript">
              //<![CDATA[
              localDateString("Thu, 31 Oct 2024 14:41:35 +0000");
              //]]>
            </script>31.10.2024 15:41:35
          </span>
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    <tbody>
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        <td class="header-field-label">Anlagen:</td>
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</form>

Text Content

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 * Antworten
 * Allen antworten
 * Weiterleiten
 * Speichern unter...
   * Nachrichtentext als HTML speichern
   * Als Zip-Archiv speichern
   * Als EML-Nachricht speichern
 * Hilfe

Digitale Signatur ist gültig

FW: Quote# SEL07706388 Von: Muhammad, Ibrahim An: 'PRSAGENCYBILL@CHUBB.COM' CC:
Gesendet: 31.10.2024 15:41:35

Anlagen:
Copy of Check 24652711.pdf

Hi Chubb Team,

 

Please help us track down the status of the refund for the attached check.

The insured says he paid for the policy out of pocket also so a refund should
have been issued.

Please advise of the following.

 

Check Number:

Check Date:

Refund Check Payable to:

Date Mailed:

Mailing Address:

Check Cleared: Yes/No

 

If your team still has the funds please return them to Carrington.

 

Carrington Mortgage Services LLC

ISAOA ATIMA

PO BOX 692408

San Antonio, TX 78269

Reference Loan# 4001162319

 

 

Thank you,

 

Ibrahim Muhammad

Escrow Client Services

Genesys ext: 30815

 

 



            

 

Confidentiality Notice | This e-mail message, including any attachments, is for
the sole use of the intended recipient(s) and may contain confidential or
proprietary information.  Any unauthorized review, use, disclosure or
distribution is prohibited.  If you are not the intended recipient, immediately
contact the sender by reply e-mail and destroy all copies of the original
message.

 

*Due to the sensitive nature of the information contained in this email, SWBC
has taken steps to mask Personal Identifiable Information (PII). These steps
were taken to protect your institution and your clients from the risk of
exposure to unauthorized individuals. In today’s world the threat of exposure
comes at a very high price- both reputational and financial, and we recognize
your desire to minimize this risk. SWBC is taking every effort to protect
sensitive client data and as such will no longer be sending this data thru
email. Thank you!

 

From: Muhammad, Ibrahim <IMuhammad@swbc.com>
Sent: Wednesday, October 23, 2024 11:48 AM
To: 'Chubb Customer Care' <customercare@chubb.com>
Subject: RE: Quote# SEL07706388

 

Thank you,

 

Please see the insured information below.

 



 

Thank you,

 

Ibrahim Muhammad

Escrow Client Services

Genesys ext: 30815

 

 



            

 

Confidentiality Notice | This e-mail message, including any attachments, is for
the sole use of the intended recipient(s) and may contain confidential or
proprietary information.  Any unauthorized review, use, disclosure or
distribution is prohibited.  If you are not the intended recipient, immediately
contact the sender by reply e-mail and destroy all copies of the original
message.

 

*Due to the sensitive nature of the information contained in this email, SWBC
has taken steps to mask Personal Identifiable Information (PII). These steps
were taken to protect your institution and your clients from the risk of
exposure to unauthorized individuals. In today’s world the threat of exposure
comes at a very high price- both reputational and financial, and we recognize
your desire to minimize this risk. SWBC is taking every effort to protect
sensitive client data and as such will no longer be sending this data thru
email. Thank you!

 

From: Chubb Customer Care <customercare@chubb.com>
Sent: Wednesday, October 23, 2024 11:27 AM
To: Muhammad, Ibrahim <IMuhammad@swbc.com>
Subject: [EXTERNAL] RE: Quote# SEL07706388

 

Dear Ibrahim Muhammad, Thank you for taking the time to contact Chubb Personal
Risk Services. As requested, in order to assist we would need more information.
Please provide name insured, and policy number for assistance. Thanks! If you
have



 

Dear Ibrahim Muhammad,

 

Thank you for taking the time to contact Chubb Personal Risk Services.  As
requested, in order to assist we would need more information. Please provide
name insured, and policy number for assistance. Thanks!

 

 

 

If you have further questions you may call us at 800-682-4822 or email us at
customercare@chubb.com.

 

 

Brooke Lindberg

Chubb Customer Care, Personal Risk Services Operations

Personal Risk Services Operations

1 Progress Point Pkwy ,O'Fallon, MO, MO 63304 USA

O 800.682.4822

E customercare@chubb.com

Our hours of operation are Monday through Friday 8:00 am - 8:00 PM Eastern

 

From: Muhammad, Ibrahim <IMuhammad@swbc.com>
Sent: Monday, October 21, 2024 5:28 PM
To: Chubb Customer Care <customercare@chubb.com>
Subject: [EXTERNAL] Quote# SEL07706388

 

6900 –

 

Hi Chubb Team,

 

Please help us track down the status of the refund for the attached check.

The insured says he paid for the policy out of pocket also so a refund should
have been issued.

Please advise of the following.

 

Check Number:

Check Date:

Refund Check Payable to:

Date Mailed:

Mailing Address:

Check Cleared: Yes/No

 

Thank you,

 

Ibrahim Muhammad

Escrow Client Services

Genesys ext: 30815

 

 



            

 

Confidentiality Notice | This e-mail message, including any attachments, is for
the sole use of the intended recipient(s) and may contain confidential or
proprietary information.  Any unauthorized review, use, disclosure or
distribution is prohibited.  If you are not the intended recipient, immediately
contact the sender by reply e-mail and destroy all copies of the original
message.

 

*Due to the sensitive nature of the information contained in this email, SWBC
has taken steps to mask Personal Identifiable Information (PII). These steps
were taken to protect your institution and your clients from the risk of
exposure to unauthorized individuals. In today’s world the threat of exposure
comes at a very high price- both reputational and financial, and we recognize
your desire to minimize this risk. SWBC is taking every effort to protect
sensitive client data and as such will no longer be sending this data thru
email. Thank you!

 

--------------------------------------------------------------------------------

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