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PROJECT COVID, RESTREAM ARE HELPING TO KEEP THE COVID-19 DATA SUPPLY CHAIN
UNBROKEN

Curtis Silver
Senior Contributor
Opinions expressed by Forbes Contributors are their own.
Toasters rule.
New! Follow this author to improve your content experience. Got it!
Apr 2, 2020,10:00am EDT|


This article is more than 2 years old.
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A person watches live data reporting the worldwide spread of Coronavirus as the
UK continues in ... [+] lockdown. (Photo by Peter Byrne/PA Images via Getty
Images)

PA Images via Getty Images

As the human race traverses through the unknown of dealing with a global
pandemic, one of the small (if not anxiety-inducing) comforts for many is
information. Data. Facts. For others, it's a constant stream of lies from
politicians. But for most of us, it's data and information. We're home, we're
online and we're consuming all the content.




It's a mess of information out there. Every state has a COVID-19 KPI dashboard,
Google has created a search page resource warehouse and Twitter and Facebook are
constantly full of misinformation and memes, conspiracy theories and stupidity.
Local news has been hijacked by a doofus holding mini Golden Corral dinner hour
campaign rallies. So what's real?



That's a loaded question. The good news is that tech companies are scrambling to
be the ones to deliver the most reliable and accurately sourced information, or
at least build an AI to facilitate your ingestion of that information.




Take Avaamo for instance. Avaamo is a deep-learning software company. It creates
conversational interfaces to solve enterprise-level data problems, applying AI
technology (neural networks, speech synthesis and deep learning) at an
enterprise level. Avaamo has taken all of that and repackaged it into a delivery
system for information about COVID-19.



Avaamo has launched Project Covid, a real-time AI chatbot that [is not a
replacement for a medical professional] answers questions about the novel
coronavirus and COVID-19. It uses its conversational AI engine to have
conversations with millions of pages of information from the CDC (United States
Centers for Disease Control and Prevention), NIH (National Institutes of
Health), and WHO (World Health Organization) in order to hopefully answer your
questions.

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It also includes preparation for quarantine/the disease, a symptom checker,
global status updates, school closures and state-mandated lockdown information,
as well as answers to practical questions like whether food delivery is
contagious. That last question being answered by every columnist ever.



Project Covid is being offered free (damn straight) to users, care management
teams, government agencies and businesses. So, everyone. Odd that Avaamo is not
offering this web-based mobile-optimized virtual assistant through direct access
(if you want it, you have to email the company), but it is encouraging to see a
tech company quickly pivot and apply its technology to social good.

PLAY Forbes Innovation Video Settings Full Screen About Connatix V171681 Read
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So once you've got information — how do you get it out there? To the dozens of
social platforms in existence? Not you personally, you just ingest the
information like the rest of us. But think non-political humanitarian groups and
medical organizations working on COVID-19 relief efforts that rely on the most
updated data to make decisions.

WHO, The Red Cross and The World Economic Forum have been using Restream, which
offers cross-platform live-streaming, generally at a price. For now, for certain
organizations, it's free. It's enabling the aforementioned organizations to
broadcast critical news about COVID-19 to affected communities operating on
multiple platforms through its COVID-19 relief response program.

“Lombardia is one of the regions in Italy that has been hit hardest by COVID-19.
Having been on lockdown since late February, we are relying on Restream to
spread our broadcasts across multiple channels to update the community with
essential information and educate them on how to stay safe throughout the
quarantine,” said Pierfrancesco Gallizzi, editor in chief of Lombardia Notizie,
press agency of the Lombardy Region, in a press release. “Using Restream, we are
able to reach all citizens of the region on all the major social platforms at
once and connect while isolated, ensuring safety, strength and unity during this
time. Many national TV networks use our feed and broadcast it live during their
news highlights every day. In this emergency, Restream's support is very
important."

This pivot is important and needed. Restream originally launched in 2015 to
support YouTube and Twitch cross-streaming. It now can cross-stream to over 30
social platforms globally and is a subscription service. So it makes sense that
Restream would make that power available to those that need to broadcast
important health messages during a pandemic. Offering it for free is the only
tact here as well, because charging non-profit or health-based organizations for
that service would not be a good look.

The information supply chain is not broken. Tech companies are stepping up,
stripping down their subscription fees to zero and making sure that people and
organizations have the most timely and accurate information possible, from the
most trusted and scientific sources. The only thing left to do is be sure to tip
the hell out of your grocery delivery person, thank a nurse and continue to
consume content until we're all back outside, bumping shoulders in mall and
taking the environment for granted.


Follow me on Twitter. Check out my website. 
Curtis Silver



Currently on hiatus. Hold your pitches. 



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