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Submission: On May 31 via manual from GB — Scanned from GB
Submission: On May 31 via manual from GB — Scanned from GB
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AT HALIFAX, IT’S A PEOPLE THING.
Who we are Who we are at Halifax
ONLINE BANKING AT YOUR FINGERTIPS
Managing your money through Online Banking is quick and secure - and it only
takes a few simple steps to register. You can do things like pay people, check
your balance and manage bills, standing orders and direct debits.
Register now Already registered? Sign in
MORTGAGES
Mortgages
Whether you need help with finding the right mortgage for you, or need support
with your existing mortgage, we’re here to help.
Our mortgages and support
CONSIDERING INVESTING?
Considering investing?
Investing could be a good way to give your money a boost. Pick your own
investments from a wide range of shares, funds and Exchange Traded Funds (ETFs).
Get started Get started with your investments
PERSONAL LOANS
Personal Loans
Find out how much you can borrow before you apply. How much we lend and the rate
available are subject to our assessment of your circumstances.
Apply for a loan today Apply for a loan today with Halifax
SUPPORT WITH THE COST OF LIVING
With the rising cost of living, it's natural to worry about your money. To help
you manage your money, we have some useful tips and tools.
* Help with money worries
* Help me manage my money
SENDING MONEY OUTSIDE THE UK?
Sending money outside the UK?
Lock in an exchange rate when sending foreign currency.
Make a payment Make a payment to someone outside the UK
MONEY SMART
Money Smart
Our Spending and Savings Account that helps 11-15 year olds learn real-world
money skills, with parental oversight and no monthly fees.
Find out about Money Smart Learn more about money smart, our savings account for
kids
CREDIT CARDS
Credit Cards
Check your eligibility before you apply. It only takes a few minutes and won't
affect your credit score.
Check your eligibility Check your eligibility for a credit card
POPULAR PAGES
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Online services
Retirement
Mortgage calculator
Money Worries
Fraud and privacy
Extra support if you have a disability
NEWS & INFORMATION
News & information
Extra security for online shopping
We’ve changed the fees you pay when you use an overdraft
Ukraine support
Ring fencing and Halifax
Halifax Media Centre
PROTECTING YOUR MONEY
Protecting your money
* Learn about the FSCS
INDEPENDENT SERVICE QUALITY SURVEY RESULTS (GB)
Independent service quality survey results (GB)
PERSONAL CURRENT ACCOUNTS
Published February 2023
As part of a regulatory requirement, an independent survey was conducted to ask
approximately 1,000 customers of each of the 16 largest personal current account
providers if they would recommend their provider to friends and family. The
results represent the view of customers who took part in the survey.
OVERALL SERVICE QUALITY
We asked customers how likely they would be to recommend their personal current
account provider to friends and family.
RANKING
View the full set of results
The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found here.
INDEPENDENT SERVICE QUALITY SURVEY RESULTS (NI)
Independent service quality survey results (NI)
PERSONAL CURRENT ACCOUNTS
Published February 2023
As part of a regulatory requirement, an independent survey was conducted to ask
approximately 500 customers of each of the 11 largest personal current account
providers if they would recommend their provider to friends and family. The
results represent the view of customers who took part in the survey.
OVERALL SERVICE QUALITY
We asked customers how likely they would be to recommend their personal current
account provider to friends and family.
RANKING
View the full set of results
The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found here.
Halifax is a division of Bank of Scotland plc. Registered in Scotland No.
SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc
is authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority under
registration number 169628.
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PRODUCTS & SERVICES EXPANDABLE SECTION PRODUCTS & SERVICES
* Bank Accounts
* Overdrafts
* Savings
* ISAs
* Credit Cards
* Loans
* Car Finance
* Mortgages
* Insurance
* Investing
* Wealth Management
* Retirement
* Send money abroad
* Travel Money
HELP & SUPPORT EXPANDABLE SECTION HELP & SUPPORT
* Help centre
* Tweet us
* Contact us
* Find a branch
* Signly
* SignVideo
* How to complain
* Protecting yourself from fraud
BANKING ONLINE EXPANDABLE SECTION BANKING ONLINE
* How to get online
* Register for Online Banking
* Mobile Banking app
* Profile & settings
* Payments & transfers
* Card & PIN services
* Statements
* Service status
ABOUT HALIFAX EXPANDABLE SECTION ABOUT HALIFAX
* Who are we
* Halifax Media Centre
* Halifax House Price Index
* Lloyds Banking Group
* Careers
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