www.verizon.com Open in urlscan Pro
64.12.16.109  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Accessibility Resource Center Skip to main content
Personal Business
1-833-VERIZON
Contact us
Support
Stores
Coverage map
Español
Mobile Mobile
Mobile
Close
 

Home Internet Home Internet
Home Internet
Close
 

Shop Shop Shop
Shop
 * Shop all
   
 * Deals Deals
   Deals
    * Shop all deals
    * Holiday deals
    * Free phones
    * My offers
    * Smartphones
    * Verizon Home Internet
    * Bring your own device
    * Accessories
    * Refer a Friend
    * Verizon Visa® Card

 * Devices Devices
   Devices
    * Smartphones
    * Certified pre-owned phones
    * Featured smartphones Featured smartphones
      Featured smartphones
      * Apple iPhone 16 Pro
      * Apple iPhone 16
      * Samsung Galaxy S24 Ultra
      * Google Pixel 9 Pro
    * Upgrade your device
    * Bring your own device
    * Unlocked phones
    * Other phones
    * Trade in your device
    * Tablets & laptops
    * Watches
    * Certified pre-owned watches
    * Jetpacks & hotspots

 * Accessories Accessories
   Accessories
    * Shop all accessories
    * Phone & tablet accessories Phone & tablet accessories
      Phone & tablet accessories
      * Shop all
      * Phone cases
      * Screen protectors
      * Tablet accessories
      * Chargers & cables
      * Phone attachments
      * MagSafe compatible
      * Verizon accessories
    * Wearable tech Wearable tech
      Wearable tech
      * Shop all wearable tech
      * Smart watches
      * Fitness trackers
      * Watch accessories
      * Smart glasses
      * Smart rings
    * Charging
    * Audio
    * Gaming
    * Smart home
    * Deals

 * Plans Plans
   Plans
    * Shop all plans
    * Unlimited
    * International services
    * Connected devices
    * Bring your own device
    * Discounts Discounts
      Discounts
      * Discounts overview
      * Mobile + Home
      * First responders
      * Military
      * Nurses
      * Teacher
      * Students
      * Verizon Forward
    * Connected car plans

 * Home Home
   Home
    * Shop all home solutions
    * Fios Home Internet
    * 5G Home Internet
    * LTE Home Internet
    * Home phone
    * Fios TV
    * Moving
    * Fios accessories Fios accessories
      Fios accessories
      * Accessories overview
      * Shop all accessories
      * Cables & connectors
      * Networking & Wi-Fi
      * TV accessories
      * Phone equipment
    * 5G Home accessories
    * Verizon Forward

 * Prepaid Prepaid
   Prepaid
    * Prepaid overview
    * Plans Plans
      Plans
      * Phone plans
      * Smartwatch plans
      * Tablet & hotspot plans
      * International plans
    * Devices Devices
      Devices
      * Smartphones
      * Smartwatches
      * Tablets
      * Hotspots & routers
      * Basic phones
      * Bring your own device
    * Deals
    * Why Verizon Prepaid

 * myAccess
   
 * myAccess
   
 * +play
   
 * +play
   
 * Entertainment Entertainment
   Entertainment
    * +play
    * +play
    * Disney+, Hulu, ESPN+
    * discovery+
    * Apple Arcade
    * Google Play Pass
    * Apple Music
    * Gaming
    * Xbox All Access
    * YouTube TV

 * Services & perks Services & perks
   Services & perks
    * Services & perks overview
    * Entertainment
    * Protection & security
    * Safety
    * Digital family
    * Mobile
    * Home
    * Financial services

 * Business
   

Close
 

Deals Deals
Deals
Close
 

Sign in

 * Back to Menu
 * Account overview
 * Account overview
 * Pay bill
 * Make a one-time payment
 * Register
 * Business Log in

Close

0

Choose your cart:

 * Mobile solutions
 * Home solutions


Sign in
Close



 * Back to Menu
 * Account overview
 * Account overview
 * Pay bill
 * Make a one-time payment
 * Register
 * Business Log in


0

Choose your cart:

 * Mobile solutions
 * Home solutions


Close
Personal

Business
1-833-VERIZON
Contact us
Support
Stores
Coverage map
Español

Everyone can get a free phone on us! Plus switchers receive an additional $300
gift card. Online only. Applies in cart. Limited Time offer.  |  Details
Details
Get a $300 Verizon e-Gift Card on us, when you complete the smartphone purchase
from your cart. You’ll be able to redeem a $300 Verizon e-Gift Card in My
Verizon or vzw.com/myverizon after placing your order. You must submit for
redemption within 60 days of order. Your reward will be sent via email within 8
weeks after receipt and validation of claim to the submitted email address. If
service is canceled or device is returned, claim will be invalid. We reserve the
right to charge the amount of the Verizon e-Gift Card to your Verizon Wireless
account if, within 12 months, service is canceled, price plan changes from an
eligible unlimited plan, or the line is connected to a device payment plan
regardless of whether the new device is activated. A suspension without billing
will add the time you are suspended to your 12 month chargeback window. Add’l
terms apply.

end of navigation menu



EVERYTHING'S
EASIER WITH
THE MY
VERIZON APP.

Manage your account, get rewards and more.
All in the palm of your hand, when you join
Verizon.

App store
Google Play


DO IT ALL.
ALL IN ONE PLACE.

Take a tour of the My Verizon app
features that make
managing your
account super simple.

Shop plans

Feed

Account

Shop

Bill

Support

Contact Us




STAY IN-SYNC WITH
ALL
THINGS VERIZON.

Keep track of account changes,
the latest offers and more.



ALWAYS STAY
IN-THE-KNOW.

Manage your account from
wherever, whenever.


GET WHATEVER YOU NEED,
WHENEVER YOU WANT.

Buy phones, wearables, smart devices
and accessories right from the app.


PAY YOUR BILL
IN NO TIME.

Schedule Auto Pay and make
secure bill payments, quickly.


"PRESS 1" IF YOU'RE
OVER HOLD MUSIC.

Customer Service is just a few taps away.
Get answers in seconds with Live Chat.


NEED MORE HELP?
COME ON IN.

Just book an appointment at a
store that’s closest to you.

 * 1
 * 2
 * 3
 * 4
 * 5
 * 6

1/6




GET TO KNOW THE
MY VERIZON APP.

It's your personalized hub for everything your account has to offer, from your
plans and perks to devices and more.

Shop plans
Play video

Sorry, your browser doesn't support embedded videos

Play
Forward
Volume
70%
0:00 / 0:00
Hide captions
Show transcript
Faster
Slower
Preferences
Fullscreen

 * Captions
 * Descriptions
 * Keyboard
 * Transcript

 * English
 * Captions off

Speed: 1xPaused




Window options

 * Move
 * Resize
 * Close

Auto scroll


VIDEO TRANSCRIPT

(Narrator)Meet the My Verizon app. Everything Verizon. All in one place. When
you launch the app, you'll see all the latest, just for you. This is your
personalized view of the newest tech, entertainment, deals, and more. And to
find what you're looking for faster, switch between different app sections using
the tab bar. Your Mobile, 5G Home and Fios accounts are all just a tap away on
the brand new dashboard. Quickly view your account updates. Make plan changes.
Manage your devices. And discover everything your plan has to offer. And now,
there's one place to manage your profile and settings for Mobile and Home. With
our simplified bill, you can see details, schedule auto pay, and make secure
bill payments. It explains what's changed each month, so you can understand and
pay than just a few tabs. Chat with the voice enabled Verizon Assistant and get
your questions answered in seconds. The Assistant can walk you through your
account details, guide you to a new plan, help with troubleshooting, and more.
Shop or upgrade right from the app using the shop tab. It's the fastest way to
get what you want for Mobile and Home. Everything is easier with the My Verizon
app. Do it all. All in one place.
(upbeat music)



PLAN MANAGER

All your perks and benefits in one
place. Find everything your plan has to
offer and stay up-to-date at a glance.

Sign in


MANAGE YOUR NETWORK WITH THE VERIZON HOME APP

Check connection speed, share Wi-Fi with guests, and more. Verizon speed tests
are the only ones we recommend for our customers. Advertised speeds are from
your home router to the Verizon network. We don't guarantee or advertise
device-level speeds.

Learn More
X

MANAGE YOUR NETWORK
WITH THE VERIZON HOME APP

Check connection speed, share Wi-Fi with guests, and more. Verizon speed tests
are the only ones we recommend for our customers. Advertised speeds are from
your home router to the Verizon network. We don't guarantee or advertise
device-level speeds.
Play
Forward
Volume
70%
0:00 / 0:00
Faster
Slower
Preferences
Fullscreen

 * Captions
 * Descriptions
 * Keyboard
 * Transcript

Speed: 1xPaused




Features:
Get the most out of your home internet with the Verizon Home app. Create device
groups, use quick actions to troubleshoot your router, and easily share your
Wi-Fi with your guests. Download the Verizon Home app today.

Managing your network just got easier. Download the app to:

 * Connect devices
 * Update parental controls
 * Share Wi-Fi access
 * Troubleshoot your connection
 * Check your internet speed
 * Change your name/password
 * Discover videos for more tips

DOWNLOAD NOW

 * App Store
 * Google Play


PEACE OF MIND FOR YOU. FREEDOM FOR THEM.

Monitor your child's online activity, block content and track their location.


GIZMOHUB APP MAKES IT EASY TO KEEP UP WITH YOUR KIDS.

Set up, connect, call, message and locate your child’s Gizmo watch.


BROWSE SAFELY WITH DIGITAL SECURE.

Safeguard your personal data with VPN, scan for threats, and monitor your online
information.


HAVE QUESTIONS?
WE’VE GOT ANSWERS.


WHAT CAN I DO WITH THE MY VERIZON APP?

The My Verizon app allows you to manage your Verizon account. You'll get a
personalized view of all the newest tech, entertainment, deals and more. Plus,
if you've linked your accounts, you can easily switch between your Mobile, 5G
Home and Fios accounts using the app's sophisticated dashboard. It's easy to
view account updates, make plan changes, manage your devices and discover
everything your plan has to offer.

If you're a mobile customer, you can view your Simplified Bill, which lets you
see usage details, schedule auto pay and make secure bill payments. Mobile
customers also have the ability to access a voice-enabled Verizon Assistant,
which gets you answers fast, and to shop directly from the app.

For Fios customers, you can access your voicemails through the My Verizon app.
To stream TV, you'll continue to do this through the Fios TV Mobile app. Access
is included with your Fios TV subscription and works both at home and on-the-go
from your compatible device.


WHAT HAPPENED TO THE MY FIOS APP?

As of November 29, 2023, the My Fios app has transitioned over to the My Verizon
app. With the My Verizon app, you will still be able to manage your Fios
account, pay your bill and get support.


HOW DO I DOWNLOAD THE MY VERIZON APP?

If you're an Android user, you can easily download the My Verizon app in the
Google Play Store. iPhone users can access the app in a snap in Apple's App
Store.


HOW DO I SIGN IN TO THE MY VERIZON APP?

You can sign in to the My Verizon app using either your mobile, 5G Home or Fios
credentials. If you're the account owner, you can also combine your login
credentials within the app, which will allow you to view and manage both
accounts together. Sign in to My Verizon using your mobile or 5G Home
credentials and navigate to Account, then Edit profile & settings. Go to the
Security section and select One Verizon ID. Enter your Fios account credentials
to merge the two logins to your One Verizon ID. If you have questions about the
process, check out our FAQ specifically related to One Verizon ID.


HOW DO I MAKE SURE MY TWO ACCOUNTS ARE VISIBLE ON THE APP?

It's important to link your Mobile and Fios login credentials using One Verizon
ID so you can view and access both accounts seamlessly on one app. Sign in to My
Verizon using your mobile or 5G Home credentials and navigate to Account, then
Edit profile & settings. Go to the Security section and select One Verizon ID.
Enter your Fios account credentials to merge the two logins to your One Verizon
ID.


WHAT WILL HAPPEN IF I DON'T COMBINE MY LOGINS AND KEEP MY MOBILE AND FIOS LOGINS
SEPARATE?

If you don't combine your credentials with One Verizon ID, you will only be able
to view and manage one account at a time in the My Verizon app. This means if
you are signed in to your Mobile account and want to view your Fios account,
you'll have to sign out of your Mobile account and then sign back into your Fios
account each time you wish to switch from one account view to another.


WHAT APP DO I NEED TO STREAM FIOS TV?

To stream Fios TV, you need the Fios TV Mobile app. Access is included with your
Fios TV subscription and works both at home and on-the-go from your compatible
device. With Fios TV you can watch hundreds of live TV channels, thousands of
movies and popular shows On Demand like "Homeland" on SHOWTIME®.



Shop
 * Devices
 * Accessories
 * Plans
 * Home Internet & TV
 * Deals
 * Mobile + Home discount
 * Bring your own device
 * TracFone
 * Holiday deals

Top Device Brands
 * Samsung
 * Apple
 * Motorola
 * Google
 * Amazon

Support
 * Support overview
 * Return policy
 * Contact us
 * Community Forums
 * Business support
 * Sign in
 * Download My Verizon App
 * Lifeline
 * Accessibility
 * Check network status
 * Speed Test

About Verizon
 * About us
 * Careers
 * News
 * Responsibility
 * Verizon Innovative Learning
 * Articles
 * Brochures
 * 5G overview
 * Innovation Labs

Most Popular
 * Apple iPhone 16 Pro Max
 * Apple iPhone 16 Plus
 * Samsung Galaxy S24 Ultra
 * Apple AirPods Max
 * Disney
 * Apple Watch Series 10
 * Fios
 * Verizon Visa® Card

Top Accessory Brands
 * Otterbox
 * ZAGG
 * Beats
 * Mophie
 * JBL
 * Fitbit
 * Elizabeth James

Important Consumer Information
 * Terms & Conditions
 * Device Payment Terms & Conditions
 * Report a security vulnerability
 * Mobile customer agreement
 * Announcements
 * Radio frequency emissions
 * Taxes & surcharges
 * Recall
 * Legal notices
 * NMLS Consumer Access (NMLS ID #1165814)

Follow Verizon
 * facebook-official
 * twitter
 * you-tube
 * instagram
 * TikTok

Follow Verizon Fios
 * facebook-official
 * twitter

 * Privacy Policy
 * California Privacy Notice
 * Health Privacy Notice
 * Your Privacy Choices
 * Your Privacy Choices
 * Accessibility
 * Open Internet
 * Terms & Conditions
 * About Our Ads

© 2024 Verizon



X


CAPTIONS PREFERENCES

The following preferences control how captions are displayed.

PositionOverlayBelow video
Fontserifsans-serifcursivefantasymonospace
Font Size75%100%125%150%200%
Text Colorwhiteyellowgreencyanbluemagentaredblack
Backgroundwhiteyellowgreencyanbluemagentaredblack
Opacity0% (transparent)25%50%75%100% (solid)
Sample caption text

--------------------------------------------------------------------------------

SaveCancel
X


AUDIO DESCRIPTION PREFERENCES

This media player supports audio description in two ways:

 * alternative described version of video
 * text-based description, announced by screen reader

The current video has no audio description in either format.

Use the following form to set your preferences related to text-based audio
description.

Text-based audio description
Automatically pause video when description starts
Make description visible

--------------------------------------------------------------------------------

SaveCancel
X


KEYBOARD PREFERENCES

The media player on this web page can be operated from anywhere on the page
using keyboard shortcuts (see below for a list). Modifier keys (Shift, Alt, and
Control) can be assigned below. NOTE: Some key combinations might conflict with
keys used by your browser and/or other software applications. Try various
combinations of modifier keys to find one that works for you.

Modifier keys used for shortcuts
Alt
Control
Shift


CURRENT KEYBOARD SHORTCUTS

 * Alt + Control + p or spacebar = Play/Pause
 * Alt + Control + f = Forward
 * Alt + Control + v or 1-9 = Volume
 * Alt + Control + m = Mute/Unmute
 * Escape = Close current dialog or popup menu

--------------------------------------------------------------------------------

SaveCancel
X


TRANSCRIPT PREFERENCES

The following preferences affect the interactive transcript.

Highlight transcript as media plays
Keyboard-enable transcript

--------------------------------------------------------------------------------

SaveCancel
X


RESIZE WINDOW

Width
Height

--------------------------------------------------------------------------------

SaveCancel
X


CAPTIONS PREFERENCES

The following preferences control how captions are displayed.

PositionOverlayBelow video
Fontserifsans-serifcursivefantasymonospace
Font Size75%100%125%150%200%
Text Colorwhiteyellowgreencyanbluemagentaredblack
Backgroundwhiteyellowgreencyanbluemagentaredblack
Opacity0% (transparent)25%50%75%100% (solid)
Sample caption text

--------------------------------------------------------------------------------

SaveCancel
X


AUDIO DESCRIPTION PREFERENCES

This media player supports audio description in two ways:

 * alternative described version of video
 * text-based description, announced by screen reader

The current video has no audio description in either format.

Use the following form to set your preferences related to text-based audio
description.

Text-based audio description
Automatically pause video when description starts
Make description visible

--------------------------------------------------------------------------------

SaveCancel
X


KEYBOARD PREFERENCES

The media player on this web page can be operated from anywhere on the page
using keyboard shortcuts (see below for a list). Modifier keys (Shift, Alt, and
Control) can be assigned below. NOTE: Some key combinations might conflict with
keys used by your browser and/or other software applications. Try various
combinations of modifier keys to find one that works for you.

Modifier keys used for shortcuts
Alt
Control
Shift


CURRENT KEYBOARD SHORTCUTS

 * Alt + Control + p or spacebar = Play/Pause
 * Alt + Control + f = Forward
 * Alt + Control + v or 1-9 = Volume
 * Alt + Control + m = Mute/Unmute
 * Alt + Control + c = Hide captions
 * Escape = Close current dialog or popup menu

--------------------------------------------------------------------------------

SaveCancel
X


TRANSCRIPT PREFERENCES

The following preferences affect the interactive transcript.

Highlight transcript as media plays
Keyboard-enable transcript

--------------------------------------------------------------------------------

SaveCancel


Chat with us