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Text Content

For Borrowers For Partners
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REVOLUTIONIZING LOAN SERVICING


Leverage a superior borrower experience and robust analytical insights for
maximum portfolio performance. Whether you need primary, third-party, or backup
loan servicing, PCG delivers the insights to propel success.

Lets Talk





PRIMARY SERVICING

We offer industry-leading primary servicing solutions, encompassing new account
onboarding, efficient receivables management, and frictionless omnichannel
borrower communications––all within comprehensive compliance standards. Get
personalized support through dedicated Partner Success Managers and access
in-depth reporting and analytics.


Learn More


BACKUP SERVICING

Our backup loan servicing includes uncompromising data security, leveraging
advanced measures including physical security protocols, encryption
technologies, and robust access controls. Geographically diverse backup
locations mitigate the risk of data loss from localized incidents or
disruptions.


Learn More









Compliant.
Customized.
Frictionless.
Data & Analytics

Data & Analytics
With real-time data about your portfolio, you’ll gain greater insights to make
better, data-driven decisions. Utilize our data dashboards and/or we can provide
direct integration into your analytics systems.
Compliance

Compliance
In the tightly regulated finance sector, maintaining compliance is no simple
task. With over 25 years of experience, we reduce the risk of compliance
breaches, oversights, and violations so you can focus on what you do best.
Backup Servicing

Backup Servicing
Access a complete range of backup servicing from full parallel services to
standby. If needed, our team can take over to provide you with the asset
management protection you need.
Technology & End-to-End Solution

Technology & End-to-End Solution
Our best-in-class tech stack is the backbone of a flexible and efficient
platform to maximize collections. Our highly scalable and feature-rich API tools
seamlessly integrate into existing technology for a high degree of customization
without the headache.
Borrower Experience

Borrower Experience
Consistent results with high collection rates start with a superior borrower
experience. Our accessible options and high-touch communications ensure that
borrowers pay on time for maximum portfolio performance.

Data & Analytics
With real-time data about your portfolio, you’ll gain greater insights to make
better, data-driven decisions. Utilize our data dashboards and/or we can provide
direct integration into your analytics systems.
Compliance
In the tightly regulated finance sector, maintaining compliance is no simple
task. With over 25 years of experience, we reduce the risk of compliance
breaches, oversights, and violations so you can focus on what you do best.
Backup Servicing
Access a complete range of backup servicing from full parallel services to
standby. If needed, our team can take over to provide you with the asset
management protection you need.
Technology & End-to-End Solution
Our best-in-class tech stack is the backbone of a flexible and efficient
platform to maximize collections. Our highly scalable and feature-rich API tools
seamlessly integrate into existing technology for a high degree of customization
without the headache.
Borrower Experience
Consistent results with high collection rates start with a superior borrower
experience. Our accessible options and high-touch communications ensure that
borrowers pay on time for maximum portfolio performance.



Learn More










RESULTS YOU CAN MEASURE



 +

Years in Business

 +

Customizable Dashboards

$ B+

Assets Managed

 +

Consumer Loans Serviced






HINDSIGHT TO INSIGHT



Every lender has different exposures and risks depending on their clientele.
With real-time, customized data, we offer a depth and breadth of analytics that
helps you make critical decisions in less time without needing to outsource or
in-house reporting work.







READY TO TAKE THE NEXT STEP?



We're ready to listen and develop a solution that works for your unique needs.
Speak today with a loan servicing specialist.

Let's Talk





OMNI-CHANNEL




COMMUNICATION



With seamless interaction across various channels, our borrowers can engage
effortlessly through their preferred means of communication such as SMS, chat,
email, or phone, ensuring a high-touch approach for high rates of collection.







SMS



Borrowers can receive timely reminders, payment updates, and helpful tips
delivered straight to their messages, ensuring they stay on track with payments.




CHAT



A live chat function can help borrowers address any questions, comments, or
concerns they may have about their loans, ensuring that issues are resolved
quickly.




EMAIL



For borrowers who prefer email as a mode of communication, they can receive
payment notices, reminders, newsletters, and other helpful information delivered
right to their inbox.




PHONE



Sometimes, you just want to talk to someone to discuss more complicated issues.
For these borrowers, our customer service reps can help solve issues faster so
they can resume payments.






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insights and news, and discover useful videos and blog content.

Which of these best describes you?I am with a SchoolI am with a LenderI work
with SchoolsI work with Lenders




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Account Servicing is managed by Paramount Capital Group, LLC, NMLS #1114719. CA
debt collector license #10508-99. For more information, visit NMLS Consumer
Access www.nmlsconsumeraccess.org.

NV Collection Agency License FCA10726, NV Compliance Manager certificate
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