coltrepairmsr.com Open in urlscan Pro
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Submitted URL: http://coltrepairmsr.com/
Effective URL: https://coltrepairmsr.com/
Submission: On November 09 via api from US — Scanned from DE

Form analysis 3 forms found in the DOM

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POST /serial-number-lookup

<form onsubmit="ironSaveFormData()" class="row law-enforcement-form d-none" method="POST" action="/serial-number-lookup" enctype="multipart/form-data">
  <div class="form-group col-md-12 col-12"><label for="companyName">Agency Name*:</label><input required="" class="form-control" type="text" name="companyName" id="law-enforcement-company-name"></div>
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</form>

Text Content

 * Serial Lookup
 * FAQs
 * Contact Colt

 * Serial Lookup
 * FAQs
 * Contact Colt


IMPORTANT SAFETY RECALL FOR CERTAIN MODERN SPORTING RIFLES

Colt’s Manufacturing Company LLC (Colt) has recently discovered a potential
safety issue with certain of its semi-automatic only Modern Sporting Rifles
(“MSR”). Colt is voluntarily initiating a recall to protect the safety of its
customers because of the potential for certain MSRs to discharge unintentionally
and because of its commitment to the highest standards of quality and customer
satisfaction.

To prevent the possibility of death or serious personal injury, you should
immediately stop using your MSR and not load or fire it until you have
determined if it is affected, and it has been upgraded if necessary.

Under certain conditions, it is possible that some Colt MSRs may discharge a
second round when the trigger is released with a live round in the chamber. Colt
has identified the cause of this condition as being hammers installed in certain
MSRs that do not meet Colt’s specifications. The issue will be corrected by
replacing the hammer in affected MSRs.

The recall only covers the following MSRs manufactured beginning on March 5,
2021: AR15A4, CR6700A4, CR6920, CR6920-EPR, CR6920MPS-B, CR6921, CR6921-EPR,
CR6933, CR6933-EPR, CR6960, LE6920-EPR, LE6920MPS-B, LE6920-OEM1, LE6920-OEM2,
LE6920-R, LE6933-EPR, SP633784, and LE6920SOCOM. These MSRs could still be for
sale at dealers TODAY.

The chart to the right lists all the serial numbers for those models that may
potentially be subject to the recall.

Fill Out the Form Now


PLEASE FILL OUT THE BELOW INFORMATION TO SEE IF YOUR SPECIFIC MSR IS AFFECTED.

Are you an Individual Consumer, Federal Firearms Licensee, or a Law Enforcement
Agency?

Consumer:
Retailer/FFL:
Law Enforcement:
First Name*:
Last Name*:
MSR Serial Number*
Street*:
Address Line 2:
City*:
State*:AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict
Of
ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew
HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth
DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth
DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
Zip / Postal Code*:
Email*:
Phone:

Company Name*:
FFL Number (15-digit)*:
Copy of Federal Firearms License:
Contact First Name*:
Contact Last Name*:
MSR Serial Number*
Street*:
Address Line 2:
City*:
State*:AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict
Of
ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew
HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth
DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth
DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
Zip / Postal Code*:
Email*:
Phone:

Agency Name*:
Contact First Name*:
Contact Last Name*:
MSR Serial Number*
Street*:
Address Line 2:
City*:
State*:AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict
Of
ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew
HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth
DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth
DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
Zip / Postal Code*:
Email*:
Phone:


CONTACT COLT
If you have any questions and would like to speak to a Customer Service
Representative by
phone, please call Colt at 1-800-971-3216 Monday through Friday between the
hours of 8:30 AM
and 4:30 PM EST.


FREQUENTLY ASKED QUESTIONS



Q. WHY ARE YOU RECALLING THESE RIFLES?

A. Colt is committed to the highest standards of quality and customer
satisfaction. During routine quality testing, Colt discovered that hammers that
do not meet Colt’s specifications were installed in certain MSRs that were
manufactured beginning on March 5, 2021. Colt is voluntarily initiating a recall
to protect the safety of its customers because, under certain conditions, it is
possible that some of these MSRs may discharge a second round when the trigger
is released when there is a live round in the chamber. The issue will be
corrected by replacing the hammers in affected MSR.



Q. HAS THIS ISSUE RESULTED IN ANY REPORTED INJURIES?

A. No, Colt discovered this issue during routine quality testing, and we are
addressing this issue proactively



Q. WHAT MODELS ARE BEING RECALLED?

A. The recall only covers a portion of MSRs manufactured beginning on March 5,
2021, and includes the following models: AR15A4, CR6700A4, CR6920, CR6920-EPR,
CR6920MPS-B, CR6921, CR6921-EPR, CR6933, CR6933-EPR, CR6960, LE6920-EPR,
LE6920MPS-B, LE6920-OEM1, LE6920-OEM2, LE6920-R, LE6933-EPR, SP633784,
LE6920SOCOM.

The following chart lists all of the serial numbers for those models that may
potentially be subject to the recall, however not all MSRs within these serial
number ranges are subject to this recall:





Q. WILL YOU BE REPLACING ANY PARTS?

A. Yes, Colt will replace the hammer on the MSRs affected by this recall. Please
visit ColtRepairMSR.com to see if your MSR is affected. It is a quick repair and
Colt will make every effort to perform the upgrade and ship your MSR back to you
within fourteen (14) days of receipt.



Q. WILL THIS AFFECT THE VALUE OR APPEARANCE OF MY RIFLE?

A. No, Colt is upgrading the hammer in keeping with its commitment to high
standards. This is just a replacement part.



Q. WHAT IS THE PROCESS FOR RETURNING MY RIFLE?

A. Visit ColtRepairMSR.com and follow the instructions on the website. You’ll
first need to determine if your rifle is affected, then you’ll enter information
to receive free packing material from Colt and a free shipping label.



Q. WILL I HAVE TO PAY FOR SHIPPING?

A. No, Colt is providing packing material and a free shipping label. Visit
ColtRepairMSR.com and follow the instructions on the website so we can send you
a box and prepaid shipping label to you, free of charge via FedEx.



Q. HOW LONG WILL YOU KEEP MY RIFLE?

A. Colt is making every effort to upgrade and return your lower receiver
assembly as soon as possible; we expect to be able to upgrade your lower
receiver assembly and ship it back to you within fourteen (14) days from date of
receipt.



Q. HOW WILL I SHIP BACK MY RIFLE?

A. Visit ColtRepairMSR.com and follow the instructions on the website so we can
send you packing material and prepaid shipping label to you, free of charge, via
FedEx.



Q. I AM A RETAILER AND I HAVE RIFLES IN INVENTORY; HOW SHOULD I PROCEED?

A. We appreciate your choosing to stock Colt. To determine whether your
inventory is affected, please visit ColtRepairMSR.com. If you have more than ten
(10) serial numbers with an affected hammer, please contact Colt’s special
Customer Service line at 1-800-971-3216, Monday through Friday between the hours
of 8:30 am and 4:30 pm EST.



Q. I AM A LAW ENFORCEMENT AGENCY WITH MULTIPLE AFFECTED COLT RIFLES; HOW SHOULD
I PROCEED?

A. We appreciate your service. Please contact Colt’s special Customer Service
line at 1-800-971-3216, Monday through Friday between the hours of 8:30 am and
4:30 pm EST, so they can personally help you



Q. WHAT DO I HAVE TO SEND BACK TO COLT?

A. Just the lower receiver assembly. Visit ColtRepairMSR.com and the website
will walk you through the process on how to separate the upper receiver assembly
from the lower receiver assembly and return the lower receiver assembly on an
affected MSR.



Q. DO I HAVE TO SHIP THE FIREARM BACK TO COLT VIA A FEDERAL FIREARMS LICENSEE
(FFL)?

A. Federal law allows you to ship the lower receiver assembly directly to Colt
for repair purposes and for Colt to ship it directly back to you. Certain states
may require the rifle to be returned to you through a FFL. If allowed by your
state, you can ship it to Colt at any FedEx shipping center.

Visit ColtRepairMSR.com and follow the instructions on the website so we can
send you a box
and prepaid shipping label, free of charge.



Q. MAY I SHIP THE FIREARM BACK TO COLT VIA A LOCAL FIREARMS RETAILER, GUNSMITH,
OR OTHER FEDERAL FIREARMS LICENSEE (FFL)?

A. Yes, you may if you are more comfortable with that. Please have the retailer
or gunsmith include a copy of their FFL in the shipping box. Furthermore, please
be advised your FFL may charge additional fees for their service and Colt is
unable to reimburse you for these additional charges.



Q: WHAT SHOULD I INCLUDE IN THE BOX?

A. Visit ColtRepairMSR.com and follow the instructions on the website. The lower
receiver assembly is all you need to include. Colt will use your case number on
the shipping label to process your return.



Q: I LIVE IN A STATE WHERE THESE GUNS ARE BANNED. CAN YOU RETURN MY LOWER TO ME
ANYWAY?

A. Go to ColtRepairMSR.com and fill out the information on the website. If you
live in a restricted state, you will have to certify that you understand your
state has restrictions and you are eligible to own this firearm. Colt follows
all state and federal laws and will require proof that you are legally permitted
to own the MSR before returning it to you in a restricted state, such a copy of
identification showing your status as a police or peace officer



Q: CAN YOU RETURN TO A PO BOX?

A. No, you need to provide a physical delivery address for us to return your MSR
to you via FedEx.



Q: I ALREADY REPLACED MY TRIGGER GROUP WITH AN AFTERMARKET TRIGGER GROUP. WHAT
SHOULD I DO?

A. Colt advises you to follow the inspection steps on ColtRepairMSR.com. If the
hammer is not marked with F1, F2, F3 or F4 it is not affected by this recall. If
the original hammer you removed from your MSR when installing the aftermarket
trigger group is marked with F1, F2, F3, or F4, you should discard it and no
longer use it.



Q: I RECENTLY BOUGHT A COLT HAMMER FROM BROWNELL’S/APEX GUN PARTS/MIDWAY/ARMS
UNLIMITED. AM I AFFECTED?

A. Colt advises you to follow the inspection steps on ColtRepairMSR.com.


CONTACT COLT

If you have any questions and would like to speak to a Customer Service
Representative by phone, please call Colt at 1-800-971-3216 Monday through
Friday between the hours of 8:30 AM and 4:30 PM EST.



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