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helpdesk.southcrossenergy.com Open in urlscan Pro
52.202.234.171  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.southcrossenergy.com/
Effective URL: http://helpdesk.southcrossenergy.com/support/home
Submission: On September 15 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 2 countries across 8 domains to perform 26 HTTP transactions. The main IP is 52.202.234.171, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.southcrossenergy.com.
This is the only time helpdesk.southcrossenergy.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 52.202.234.171 14618 (AMAZON-AES)
2 52.222.158.14 16509 (AMAZON-02)
5 52.222.158.92 16509 (AMAZON-02)
2 143.204.225.56 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 143.204.225.35 16509 (AMAZON-02)
4 99.86.89.73 16509 (AMAZON-02)
1 143.204.225.32 16509 (AMAZON-02)
1 34.196.64.94 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
26 11
5    52.202.234.171 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-202-234-171.compute-1.amazonaws.com
helpdesk.southcrossenergy.com
2    52.222.158.14 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-158-14.cdg52.r.cloudfront.net
assets8.freshservice.com
5    52.222.158.92 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-158-92.cdg52.r.cloudfront.net
assets4.freshservice.com
assets9.freshservice.com
assets5.freshservice.com
2    143.204.225.56 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-225-56.cdg3.r.cloudfront.net
assets2.freshservice.com
1    2a00:1450:4007:805::200a (Ireland)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    143.204.225.35 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-225-35.cdg3.r.cloudfront.net
assets3.freshservice.com
4    99.86.89.73 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-89-73.cdg50.r.cloudfront.net
assets7.freshservice.com
assets6.freshservice.com
1    143.204.225.32 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-225-32.cdg3.r.cloudfront.net
fe-perf-assets.freshworks.com
1    34.196.64.94 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-196-64-94.compute-1.amazonaws.com
southcrossenergy-org.myfreshworks.com
2    2a00:1450:4007:811::2003 (Ireland)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
Domain Requested by
5 helpdesk.southcrossenergy.com 2 redirects helpdesk.southcrossenergy.com
3 assets6.freshservice.com helpdesk.southcrossenergy.com
2 fonts.gstatic.com fonts.googleapis.com
2 assets9.freshservice.com helpdesk.southcrossenergy.com
2 assets3.freshservice.com helpdesk.southcrossenergy.com
assets7.freshservice.com
2 assets2.freshservice.com helpdesk.southcrossenergy.com
2 assets4.freshservice.com helpdesk.southcrossenergy.com
2 assets8.freshservice.com helpdesk.southcrossenergy.com
1 assets5.freshservice.com helpdesk.southcrossenergy.com
1 southcrossenergy-org.myfreshworks.com helpdesk.southcrossenergy.com
1 fe-perf-assets.freshworks.com helpdesk.southcrossenergy.com
1 assets7.freshservice.com helpdesk.southcrossenergy.com
1 fonts.googleapis.com helpdesk.southcrossenergy.com
0 rum.haystack.es Failed fe-perf-assets.freshworks.com
0 js-agent.newrelic.com Failed helpdesk.southcrossenergy.com
26 15

This site contains links to these domains. Also see Links.

Domain
www.freshservice.com
support.freshservice.com
freshservice.com
Subject Issuer Validity Valid
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-08-23 -
2021-11-15		 3 months crt.sh
*.freshworks.com
Amazon		 2021-09-13 -
2022-10-12		 a year crt.sh
*.myfreshworks.com
Amazon		 2021-04-08 -
2022-05-07		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2021-08-23 -
2021-11-15		 3 months crt.sh

This page contains 1 frames:

Primary Page: http://helpdesk.southcrossenergy.com/support/home
Frame ID: 46647A36997943172FF0EA360DC68618
Requests: 25 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Southcross Energy

Page URL History Show full URLs

  1. https://helpdesk.southcrossenergy.com/ HTTP 302
    http://helpdesk.southcrossenergy.com/ HTTP 302
    http://helpdesk.southcrossenergy.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

26
Requests

77 %
HTTPS

20 %
IPv6

8
Domains

15
Subdomains

11
IPs

2
Countries

647 kB
Transfer

2510 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.southcrossenergy.com/ HTTP 302
    http://helpdesk.southcrossenergy.com/ HTTP 302
    http://helpdesk.southcrossenergy.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

26 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set home
helpdesk.southcrossenergy.com/support/
Redirect Chain
  • https://helpdesk.southcrossenergy.com/
  • http://helpdesk.southcrossenergy.com/
  • http://helpdesk.southcrossenergy.com/support/home
48 KB
19 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://helpdesk.southcrossenergy.com/support/home
Protocol
HTTP/1.1
Server
52.202.234.171 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-202-234-171.compute-1.amazonaws.com
Software
fwe /
Resource Hash
d87ad04770ce3f7a29e96e3eef782220dbd08ad85ca7c16283a840b503c5bf98
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
helpdesk.southcrossenergy.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

Date
Wed, 15 Sep 2021 20:57:18 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
200 OK
Cache-Control
no-store, max-age=0
X-Ratelimit-Limit
1800
X-Ratelimit-Reset
150921215718
Referrer-Policy
strict-origin-when-cross-origin
X-Ratelimit-Remaining
1799
X-Xss-Protection
1; mode=block
X-Request-Id
1d501073-2227-4a18-b395-dbf5debf916f
Etag
W/"61ccd97f5149b8b019c9991aa3792e7c"
X-Frame-Options
SAMEORIGIN
X-Runtime
0.053781
X-Content-Type-Options
nosniff
Set-Cookie
_itildesk_session=ODdReHZ0b0xmSDVWV3E4clNpQ2hkVldVUi9IMlVadHNqYlhRTVlDNXQ5cHdCUGx2MnJLK2REUDZ2SVU4ZXplQi9IcDYxbGk4eWdzZFVBaTg2TUx6cUNvSHlELzNEa2ZmUTRTTDFMeEF0R1VDem9wRkoyV2ZFaW12WW82Y0tRbkg4QWVTekVrOXkwWTR6dlJJUUE3Nm93bHdhTEtSbVpCYjVsWmRGNUcyWEtOSEszUnhLcEoxUUJJaU4rMmJDc3dsLS1YcjFJdjM0cGxnM2ptenUyVzl6M05RPT0%3D--fdecb8caacd6b328c75bab8a17729024f23d1ed2; path=/; HttpOnly
Content-Encoding
gzip
X-Envoy-Upstream-Service-Time
60
X-Trace-Id
00-69b2c3a2933facc1eae98257ec761e8d-71cc0711ffef431c-00
Server
fwe

Redirect headers

Date
Wed, 15 Sep 2021 20:57:18 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
302 Found
Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Referrer-Policy
strict-origin-when-cross-origin
Pragma
no-cache
X-Xss-Protection
1; mode=block
X-Request-Id
4713c03b-529b-9aef-b90b-5397e151e327
Location
http://helpdesk.southcrossenergy.com/support/home
X-Runtime
0.012995
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Expires
Fri, 01 Jan 1990 00:00:00 GMT
X-Envoy-Upstream-Service-Time
18
X-Trace-Id
00-1e0ce3deb9f6033eaafc3e9fab164da6-8273abfdcc3ed6be-01
Server
fwe
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets8.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.158.14 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-158-14.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.southcrossenergy.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Sat, 10 Jul 2021 18:50:39 GMT
content-encoding
gzip
age
5796405
x-cache
Hit from cloudfront
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 cf82d48fdf484813132bbd9c90904672.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
CDG52-P2
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
wGwQk2fnIXtF0l4fuUg4mIHfxOIE-JuFl1-Dbq5nlY1cYFOc5nN3kQ==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
assets4.freshservice.com/assets/cdn/i18n/ 		44 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/i18n/en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.158.92 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-158-92.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.southcrossenergy.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 29 Jul 2021 00:45:09 GMT
content-encoding
gzip
age
4219935
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12229
last-modified
Thu, 22 Jul 2021 11:00:37 GMT
server
AmazonS3
etag
"d5dc10352ff5c7668b86153f71441b86"
x-amz-version-id
da8DXxmwwb6rUWZJp7iEdSRVpPhVEi2G
via
1.1 8fa6a359afa3b10c460a2c884c6400e8.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
CDG52-P2
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
ipmYdRzQxBClD5jXpwhcfdS8IgCjG8RfGFtVwXxxA7yCPtZRhVJDWw==
expires
Fri, 22 Jul 2022 17:00:36 GMT
Cookie set theme.css
helpdesk.southcrossenergy.com/support_v2/ 		490 KB
79 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://helpdesk.southcrossenergy.com/support_v2/theme.css?v=FS511630607743
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support/home
Protocol
HTTP/1.1
Server
52.202.234.171 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-202-234-171.compute-1.amazonaws.com
Software
fwe /
Resource Hash
04c14ffaacce34a78dd4941ffafaba2afe905f83fe9ff321fb6f04fd7c9cf057
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
helpdesk.southcrossenergy.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://helpdesk.southcrossenergy.com/support/home
Cookie
_itildesk_session=ODdReHZ0b0xmSDVWV3E4clNpQ2hkVldVUi9IMlVadHNqYlhRTVlDNXQ5cHdCUGx2MnJLK2REUDZ2SVU4ZXplQi9IcDYxbGk4eWdzZFVBaTg2TUx6cUNvSHlELzNEa2ZmUTRTTDFMeEF0R1VDem9wRkoyV2ZFaW12WW82Y0tRbkg4QWVTekVrOXkwWTR6dlJJUUE3Nm93bHdhTEtSbVpCYjVsWmRGNUcyWEtOSEszUnhLcEoxUUJJaU4rMmJDc3dsLS1YcjFJdjM0cGxnM2ptenUyVzl6M05RPT0%3D--fdecb8caacd6b328c75bab8a17729024f23d1ed2
Connection
keep-alive
Cache-Control
no-cache
Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.southcrossenergy.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Wed, 15 Sep 2021 20:57:19 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
25
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
aacd0783-679d-95eb-b0cd-9676d91d36a8
X-Trace-Id
00-351f11776cb4234b19e71c5e9cb4e2d7-1061ec0c5c1ae7d9-01
X-Runtime
0.018409
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Etag
W/"9ca5ff097d57ad0273cfd8e93447b1b3"
X-Frame-Options
SAMEORIGIN
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=5184000, public
Set-Cookie
_x_m=x_c; path=/ _x_w=13; path=/ _itildesk_session=UGgyd1M4TzBZamtCdnpBNmYzb1M5TjVEY1VXNmhNVXhSMXdISUZBWUdCQnV5aEd0NDBKZUl3Y0VpR24rcDgzSk1YZkRKeFVBSmxNeGVScHZlbm9NTHVWN0xnVGhCazV6bFMvbmRJbUFLeU1CeVV1c2RBSHdQTFVNbVRxVlFmaCtBQjU4dzhvZXh0VGhkSCtPNnN5M3duTzZnV2hWWS9vVSttVmR5QytDNXVoK1ZRYU5YOEdTMVhBTmxUVmhia3VqLS1pNC8wazRyUEhHb2dtZldENVVBcEt3PT0%3D--dd195eb1768f24de05f14076c513eb49cc009efd; path=/; HttpOnly
csat-response-32f7ba5cb1498ea4bea46c48d8097655b54dd67acc5902b8e4402985f04b809c.css
assets2.freshservice.com/assets/cdn/ 		24 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets2.freshservice.com/assets/cdn/csat-response-32f7ba5cb1498ea4bea46c48d8097655b54dd67acc5902b8e4402985f04b809c.css
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.225.56 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-225-56.cdg3.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
32f7ba5cb1498ea4bea46c48d8097655b54dd67acc5902b8e4402985f04b809c

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.southcrossenergy.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Wed, 25 Aug 2021 14:08:40 GMT
content-encoding
gzip
age
1838924
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4854
last-modified
Wed, 25 Aug 2021 05:37:31 GMT
server
AmazonS3
etag
"3c1fb2efa1fe731b61668377380c007f"
x-amz-version-id
Ebf2KSyrOYwJrFijF21xBNT6aUDIGCAE
via
1.1 1f29f0a7fafc0aad0353030bb57e3bdb.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
CDG3-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
TWgzzw-s3DWeCPjLnz5fcq-o-rbfq1OYvw7dEdOMyY9LcVG4Fq0WFQ==
expires
Thu, 25 Aug 2022 11:37:30 GMT
css2
fonts.googleapis.com/ 		6 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4007:805::200a , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
d58a30fcfbffc91a5f721e1fdca35bf56a59d26ddc9a809e6f8b1c031fc65c57
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.southcrossenergy.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 15 Sep 2021 20:09:03 GMT
server
ESF
date
Wed, 15 Sep 2021 20:57:24 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 15 Sep 2021 20:57:24 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets3.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.225.35 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-225-35.cdg3.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
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server-99-86-89-73.cdg50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.southcrossenergy.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Thu, 22 Jul 2021 09:59:15 GMT
content-encoding
gzip
age
4791495
x-cache
Hit from cloudfront
content-length
3518
last-modified
Tue, 08 Sep 2020 13:49:05 GMT
server
AmazonS3
etag
"011bc16cdcaa31fa1bca7d7df2bc698f"
x-amz-version-id
null
via
1.1 006a0dbaf461fd645f582e94030adb19.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
CDG50-C1
accept-ranges
bytes
content-type
image/svg+xml
x-amz-cf-id
tH4yQlNv2BbNNJGpuyLmc3izFI0U-vNtBdare4W3_TEZ6hGGgO1u0w==
expires
Wed, 08 Sep 2021 19:49:04 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v27/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v27/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4007:811::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
cc46322d5c4d41da447f26f7fa714827f2ec9a112968c12ef5736c7494985eca
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
http://helpdesk.southcrossenergy.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Mon, 13 Sep 2021 17:57:59 GMT
x-content-type-options
nosniff
age
183570
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15688
x-xss-protection
0
last-modified
Mon, 05 Apr 2021 21:10:35 GMT
server
sffe
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 13 Sep 2022 17:57:59 GMT
KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v27/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v27/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4007:811::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0eaeadb58e6995ba85eccb6198aaef77eeb1d4b66699e4e1f3fc10eb6adfcdb9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
http://helpdesk.southcrossenergy.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Tue, 14 Sep 2021 18:08:38 GMT
x-content-type-options
nosniff
age
96531
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15828
x-xss-protection
0
last-modified
Mon, 05 Apr 2021 21:10:46 GMT
server
sffe
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 14 Sep 2022 18:08:38 GMT
glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
helpdesk.southcrossenergy.com/assets/portal_v2/ 		4 KB
5 KB 		Font
General
Check archive.org
Download Go to
Full URL
http://helpdesk.southcrossenergy.com/assets/portal_v2/glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support_v2/theme.css?v=FS511630607743
Protocol
HTTP/1.1
Server
52.202.234.171 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-202-234-171.compute-1.amazonaws.com
Software
fwe /
Resource Hash
04b648dd296371775c1de5c80a76448f4764f941eb3bf2c03fcbb7084904d92f

Request headers

Pragma
no-cache
Origin
http://helpdesk.southcrossenergy.com
Accept-Encoding
gzip, deflate
Host
helpdesk.southcrossenergy.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept
*/*
Cache-Control
no-cache
Referer
http://helpdesk.southcrossenergy.com/support_v2/theme.css?v=FS511630607743
Cookie
_x_m=x_c; _x_w=13; _itildesk_session=UGgyd1M4TzBZamtCdnpBNmYzb1M5TjVEY1VXNmhNVXhSMXdISUZBWUdCQnV5aEd0NDBKZUl3Y0VpR24rcDgzSk1YZkRKeFVBSmxNeGVScHZlbm9NTHVWN0xnVGhCazV6bFMvbmRJbUFLeU1CeVV1c2RBSHdQTFVNbVRxVlFmaCtBQjU4dzhvZXh0VGhkSCtPNnN5M3duTzZnV2hWWS9vVSttVmR5QytDNXVoK1ZRYU5YOEdTMVhBTmxUVmhia3VqLS1pNC8wazRyUEhHb2dtZldENVVBcEt3PT0%3D--dd195eb1768f24de05f14076c513eb49cc009efd
Connection
keep-alive
Referer
http://helpdesk.southcrossenergy.com/support_v2/theme.css?v=FS511630607743
Origin
http://helpdesk.southcrossenergy.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

X-Trace-Id
00-32d02c4b4c33b0ff8c2bcf7a834e8bbb-8cae34917f035c9c-00
Date
Wed, 15 Sep 2021 20:57:24 GMT
Last-Modified
Wed, 15 Sep 2021 06:51:04 GMT
Server
fwe
Etag
"614197d8-10c4"
Content-Type
application/octet-stream
Cache-Control
max-age=315360000
X-Envoy-Upstream-Service-Time
1
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4292
X-Request-Id
25a4568f-3ef2-41e3-998f-bd09d7ca374a
Expires
Sat, 13 Sep 2031 20:57:24 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets9.freshservice.com/assets/portal_v2/ 		1006 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets9.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.southcrossenergy.com
URL: http://helpdesk.southcrossenergy.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.158.92 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-158-92.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.southcrossenergy.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Sat, 13 Feb 2021 09:01:03 GMT
content-encoding
gzip
age
18532587
x-cache
Hit from cloudfront
content-length
601
last-modified
Fri, 12 Jun 2020 03:20:37 GMT
server
AmazonS3
etag
"7463293a7de410a9b7989a4bf537439d"
x-amz-version-id
null
via
1.1 8fa6a359afa3b10c460a2c884c6400e8.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
CDG52-P2
accept-ranges
bytes
content-type
image/svg+xml
x-amz-cf-id
n7h5h9o4NZw-6HufaEc7zibMrqEdyG-c24iM16LfyUA0sPVBgdvteg==
expires
Sat, 12 Jun 2021 09:20:36 GMT
nr-1210.min.js
js-agent.newrelic.com/ 		0
0
analytics
rum.haystack.es/freshservice/ 		0
0
analytics
rum.haystack.es/freshservice/ 		0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
js-agent.newrelic.com
URL
https://js-agent.newrelic.com/nr-1210.min.js
Domain
rum.haystack.es
URL
https://rum.haystack.es/freshservice/analytics
Domain
rum.haystack.es
URL
https://rum.haystack.es/freshservice/analytics

Verdicts & Comments Add Verdict or Comment

212 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect boolean| originAgentCluster object| NREUM object| newrelic function| __nr_require object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.southcrossenergy.com/ Name: _x_m
Value: x_c
helpdesk.southcrossenergy.com/ Name: _x_w
Value: 13
helpdesk.southcrossenergy.com/ Name: _itildesk_session
Value: UGgyd1M4TzBZamtCdnpBNmYzb1M5TjVEY1VXNmhNVXhSMXdISUZBWUdCQnV5aEd0NDBKZUl3Y0VpR24rcDgzSk1YZkRKeFVBSmxNeGVScHZlbm9NTHVWN0xnVGhCazV6bFMvbmRJbUFLeU1CeVV1c2RBSHdQTFVNbVRxVlFmaCtBQjU4dzhvZXh0VGhkSCtPNnN5M3duTzZnV2hWWS9vVSttVmR5QytDNXVoK1ZRYU5YOEdTMVhBTmxUVmhia3VqLS1pNC8wazRyUEhHb2dtZldENVVBcEt3PT0%3D--dd195eb1768f24de05f14076c513eb49cc009efd

1 Console Messages

Source Level URL
Text
network error URL: https://southcrossenergy-org.myfreshworks.com/api/v2/users/353608948223057491/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 (Unauthorized)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.southcrossenergy.com
js-agent.newrelic.com
rum.haystack.es
southcrossenergy-org.myfreshworks.com
js-agent.newrelic.com
rum.haystack.es
143.204.225.32
143.204.225.35
143.204.225.56
2a00:1450:4007:805::200a
2a00:1450:4007:811::2003
34.196.64.94
52.202.234.171
52.222.158.14
52.222.158.92
99.86.89.73
04b648dd296371775c1de5c80a76448f4764f941eb3bf2c03fcbb7084904d92f
04c14ffaacce34a78dd4941ffafaba2afe905f83fe9ff321fb6f04fd7c9cf057
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0eaeadb58e6995ba85eccb6198aaef77eeb1d4b66699e4e1f3fc10eb6adfcdb9
10ce06d957d5ee63dc046dd0a0a04099930225d85e376d10a8e074e79d2cb98d
1e4fea2f0c75cf0310c7d80d3bcb3c6d884107eeea602109dd0d3386b480331e
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5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909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