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Her Majesty The Queen's State Funeral

The funeral of Queen Elizabeth II will take place on 19th September, which is
confirmed as a bank holiday.

Our branches will close for the day as we pay our respects to Her Majesty The
Queen, joining the nation and global community in mourning.

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WHATEVER THE WEATHER, SPEND ABROAD WITH NATWEST


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UPDATE THE APP FOR BETTER SECURITY

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enhancements.

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EXPLORE OUR PRODUCTS AND SERVICES

OUR PRODUCTS



Current Accounts

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Loans

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Buy Now Pay Later

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Home Insurance


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Investing





HELP AND SUPPORT



Get mortgage support

Struggling financially

Bank of England base rate changes

Get a Financial Health-check

Bereavement support 


Ways to bank with us

Support for Ukraine refugees

Help avoiding scams

Our commitment to accessibility

Support Centre







MORE FROM NATWEST

WE'RE A PROUD PARTNER OF TEAM GB



Like Team GB, we want to inspire and support success. Whatever your goals,
together we want to get you going and keep you moving. Find out more about what
the NatWest Team GB partnership means.



Explore the Team GB partnership

PRICES ARE UP. LET'S EASE THE SQUEEZE.



Inflation, energy prices, tax rises and the Russian invasion of Ukraine have all
played a part in the rising cost of living in recent years . It's squeezing all
our pockets. But we've got some handy tools to help.



Get help with the cost of living


UPGRADE YOUR HOME'S ENERGY EFFICIENCY



There are lots of ways you can make your home more energy efficient. Doing so
can save you money in the long term and could help improve the value of your
home too. Check out our tips and support.



See our energy saving tips



AUTHORISED PUSH PAYMENT (APP) SCAMS RANKINGS IN 2023

Authorised push payment (APP) scams happen when someone is tricked into
transferring money to a fraudster’s bank account. These charts use data given to
the Payment Systems Regulator by major banking groups in the UK in 2023. You can
read the full report by visiting www.psr.org.uk/app-fraud-data.



SHARE OF APP SCAMS REFUNDED



This is the proportion of total APP fraud losses that were reimbursed, ranked
out of 14 firms.






APP SCAMS SENT PER £MILLION TRANSACTIONS



This is the amount of money sent from the victim’s account to the scammer,
ranked out of 14 firms.

For example, for every £1 million of NatWest transactions sent in 2023, £92 was
lost to APP scams.






APP SCAMS RECEIVED PER £MILLION TRANSACTIONS: SMALLER UK BANKS AND PAYMENT FIRMS



This is the amount of money received into the scammer’s account from the victim,
ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at Skrill
£18,550 of it was APP scams.





APP SCAMS RECEIVED PER £MILLION TRANSACTIONS: MAJOR UK BANKS AND BUILDING
SOCIETIES



This is the amount of money received into the scammer’s account from the victim,
ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at NatWest,
£61 of it was APP scams.







INDEPENDENT SERVICE QUALITY SURVEY RESULTS FOR PERSONAL CURRENT ACCOUNTS

As part of a regulatory requirement, an independent survey was conducted to ask
customers of the largest 16 personal current account providers if they would
recommend their provider to friends or family. 

See the results in more detail (PDF, 629KB)

Published in August 2024

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LIFE MOMENTS

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HELP AND SUPPORT

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 * Learning with NatWest
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 * Access to cash

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Copyright © National Westminster Bank plc 2024. Registered office: 250
Bishopsgate, London, EC2M 4AA.


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