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Text Content

 * 100% Money Back Guarantee
 * Pet Intolerance Tests
   * Premium (200 items)
     * Premium Cat Package
     * Premium Dog Package
   * Standard (60 items)
     * Standard Dog Package
     * Standard Cat Package
 * Submission Form
 * How it Works
 * Items Tested
 * Customer Testimonials
 * Why Test Pet Hair?
 * FAQs
 * Contact Us

sales@canadapetfoodintolerance.com

 * 100% Money Back Guarantee
 * Pet Intolerance Tests
   * Premium (200 items)
     * Premium Cat Package
     * Premium Dog Package
   * Standard (60 items)
     * Standard Dog Package
     * Standard Cat Package
 * Submission Form
 * How it Works
 * Items Tested
 * Customer Testimonials
 * Why Test Pet Hair?
 * FAQs
 * Contact Us
 * Menu

 * 0Shopping Cart
   




FAQS




We have compiled the following questions most frequently asked with responses
for your convenience.

If you require further information, please contact our customer service team
here.



What’s included in my test?

The test includes one pet food intolerance test.

Your pet’s intolerance test results include all items displaying a score of 85%
and higher. After completing thousands of pet intolerance tests, we know 85% is
the turning point where symptoms begin to develop into an intolerance.

What should I do with the results?

To increase your pet’s quality of life, you should, over a period of 4–6 weeks,
completely exclude the items your pets’ body is intolerant to. During this time,
your pets’ body will get the peace and quiet it needs to repair itself. After
this, you can either take a new test to be sure your pets’ body is “ready” or,
gradually and in small increments reintroduce the items to see if there is any
reaction. 

How do your tests compare to blood samples?

In addition to being less invasive and significantly cheaper, your pet’s last
meal may affect the results of a blood sample, whereas a fur sample has the
information stored for a longer period and reflects a wider time frame. 

How do I take a fur sample?

The safest way to take a fur sample is by utilizing a pet brush using the fur
that is shed, place the sample in a small, clean, seal-able plastic bag. If your
pet doesn’t shed fur, then carefully cut a small sample from your pet.

How much fur do I need to submit?

A small amount, four to five individual strands, we don’t require clumps of fur.

What’s the difference between allergy, hypersensitivity, and intolerance?

There is quite a big difference between being allergic, intolerant, or
hypersensitive to a substance however, the symptoms often resemble each other.
For those who get ill from their diet, it may feel equally bad. The devil is
known by many names, some might say. Our test results will shed a light on what
intolerances your pet might have, in other words, which ingredients to avoid. An
intolerance may pass after a period, while an allergy lasts for life.

Where are the samples tested?

All pet intolerance tests are processed in the United Kingdom. Results are
typically emailed within 72 hours upon receipt of your pet’s hair sample. 

How do I purchase an intolerance test from you?

Tests can be easily ordered on our website. Should you have further questions,
please do not hesitate to email us or utilize our live chat service.

Why are your tests so much cheaper than your competitors?

Here at Canada Pet Food Intolerance, our main goal is to help animals live
healthier and happier lives, therefore, we don’t see any value in overcharging
for our tests.

How do I find my order number?

An order number is clearly presented within your confirmation email, received
when you made the initial purchase. Please check your junk/spam folder if you
haven’t received this email.

Not received your test results?

There can be many different reasons why you have not received the results.
Please don’t panic. It may take up to seven working days for you to receive the
results from the date you posted your pet’s sample; because of postal delays
especially in the current safety restricted climate

We have a dedicated team on hand to investigate and resolve the matter in a
timely fashion, so if it has been longer than that, then please complete this
form. 

We will aim to respond to you within 24 hours.






CONTACT US





SEND US MAIL

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BUSINESS HOURS



9 am to 5 pm (EST), Monday to Friday.

We aim to respond within two hours of a working day.


CONTACT US



sales@canadapetfoodintolerance.com

Canada Pet Food Intolerance
895 Don Mills Road
Two Morneau Shepell Centre, Suite 900
Toronto, Ontario
M3C 1W3


9 TO 5:30PM (EST) – MONDAY TO FRIDAY

CUSTOMER SUPPORT




895 DON MILLS ROAD, TWO MORNEAU SHEPELL CENTRE, SUITE 900, TORONTO, ONTARIO, M3C
1W3

Canada Pet Food Intolerance




SALES@CANADAPETFOODINTOLERANCE.COM

FAST RESPONSE TIME – MONDAY TO FRIDAY


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* Disclaimer: Our test and this website does not make a medical diagnosis nor is
it intended to be a substitute for professional medical advice, diagnosis, or
treatment. Always seek the advice of your vet or other qualified health provider
if your pet has a medical condition or you have any questions regarding a
medical condition and/or medical symptoms please seek the guidance of your
registered vet immediately.

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