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Effective URL: https://www.bill.com/security
Submission: On July 12 via manual from IN — Scanned from US
Effective URL: https://www.bill.com/security
Submission: On July 12 via manual from IN — Scanned from US
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Support Login AP & AR Login (Accounts Payable & Receivable) Spend & Expense Login (Formerly Divvy) Need help logging in? Accounting Firm Login Accountant Console Login Spend & Expense Login (Formerly Divvy) Need help logging in? Product Accounts Payable & Receivable Streamline how you pay and get paid Spend & Expense Get credit, control budgets, manage spend Accounts Payable Accounts Receivable Accountant Console Pay By Card ACH Payments International Payments Invoicing Approvals Integrations Controls Cash Flow Forecasting Security Explore BILL's Integrated Platform Spend & Expense Expense Management Rewards Budget Management Mobile App Business Credit Payments Services Virtual Card Reporting & Insights Reimbursements Integrations Explore BILL's Integrated Platform Learn how you can simplify your bills. Start using BILL today Solutions Small Businesses Easily manage & automate your processes Midsize Companies Scale your finance operations efficiently BY INDUSTRY Construction Nonprofits Education Professional Services Healthcare Retail and Ecommerce Hospitality Software and Technology Manufacturing Wealth Management Millions of businesses and accounting firms trust BILL. Explore customer stories Resources Resource Center Explore events, guides, and downloadable tools related to your topics of interest Blog Stay up-to-date with the latest articles to improve your financial operations. Customer Stories Discover why millions of businesses and top accounting firms use BILL LEARN & CONNECT Learning Center Guides BILL Product Updates Webinars Find an Accountant Business Templates Accountant Resource Center RECENTLY FEATURED How dental groups can automate expense reports Download the guide BILL virtual card for vendors: Fast digital payments you can count on Download the guide Company Press Releases Official communications from BILL Investor Relations Information and resources for investors Careers We're Hiring! Careers overview and current job openings ABOUT BILL Our Story Leadership News Coverage Press Kit Contact Us BILL is making the financial back office a better place. Start using BILL today Accounting Firms Pricing Get Started Product ACCOUNTS PAYABLE & RECEIVABLE FEATURES Streamline how you pay and get paid Accounts Payable Accounts Receivable Accountant Console Pay By Card ACH Payments International Payments Invoicing Approvals Integrations Controls Cash Flow Forecasting Security SPEND & EXPENSE FEATURES Get credit, control budgets, manage spend Spend & Expense Expense Management Rewards Budget Management Mobile App Business Credit Payments Services Virtual Card Reporting & Insights Reimbursements Integrations Explore BILL's Integrated Platform Learn how you can simplify your bills. Experience a Product Demo Solutions Small Businesses Easily manage & automate your processes Midsize Companies Scale your finance operations efficiently BY INDUSTRY Construction Education Healthcare Hospitality Manufacturing Nonprofits Professional Services Retail and Ecommerce Software and Technology Wealth Management Millions of businesses and accounting firms trust BILL. Explore customer stories Resources Resource Center Explore events, guides, and downloadable tools related to your topics of interest Blog Stay up-to-date with the latest articles to improve your financial operations. Customer Stories Discover why millions of businesses and top accounting firms use BILL LEARN & CONNECT Learning Center Webinars Guides Business Templates BILL Product Updates Accountant Resource Center Find an Accountant RECENTLY FEATURED No items found. Company Press Releases Official communications from BILL Investor Relations Information and resources for investors Careers We're Hiring! Careers overview and current job openings ABOUT BILL Our Story Leadership News Coverage Press Kit Contact Us BILL is making the financial back office a better place. Start using BILL today Accounting FirmsPricing Get Started SECURITY CENTER You've worked hard to build your business. We're committed to helping you protect it. Our team works diligently to safeguard your BILL account with industry-accepted best practices, including advanced security tools, training on the latest policies and procedures, and continuous monitoring. Get Started REPORT SUSPICIOUS ACTIVITY Notice something fishy with your BILL account, or believe your information has been compromised? Let us know REPORT PHISHING SCAMS Receive a suspicious email from someone claiming to represent BILL? * Don't reply to it * Don't click on any links * Don't open any attachments Forward the email immediately to phishreport@hq.bill.com STAY ON GUARD BILL is designed with your privacy and security in mind. We are committed to keep your information safe—but we need your help, too. Listed below in BILL Protections and Security Measures, you can find various levels of controls we have in place to help guard your money and sensitive information. You can also read various best practices, tips, and resources to help keep your account, data, and identity safe under Securing your accounts and transactions, and Protecting your devices and email accounts. BILL PROTECTIONS AND SECURITY MEASURES We're enhancing our security with you in mind. APPLICATION PROTECTIONS BILL helps protect against unauthorized access to your account by: * Enforcing a strong password policy * Applying 2-Factor Authentication * Sending login data over a secure channel * Automatically logging out customers after a period of inactivity * Educating our customers on the risks of business email compromise schemes * Enforce separation of duties with role-based access that lets you control who can enter, approve, and pay bills. * Automatically keep a record of all AP activity with a timestamped audit trail that cannot be altered, including original bills, review notes, approvals, payments, and remittance details for each transaction; then easily access that documentation for internal, vendor, and auditor inquiries. PAYMENT PROTECTIONS * Reduce risks from check theft by paying vendors with digital payments or checks that are sent by BILL on your behalf, rather than keeping blank check stock on your premises and exposing your bank information on checks you send. * BILL applies Positive Pay to reduce the risk of check fraud; the bank matches the check issued with the check presented for payment. * Keep your bank account information private from vendors by making digital payments through the BILL account. NETWORK PROTECTIONS * BILL uses security software, intrusion detection and prevention appliances, and network monitoring technology to detect and prevent unauthorized electronic access to our servers. DATA PROTECTIONS * BILL applies an additional level of encryption to protect access to sensitive customer data from malicious applications. * We use Transport Layer Security (TLS) and industry standard cipher suites to protect customer data during transit over the internet. * BILL replicates production data from the primary site to the co-location facility for disaster recovery scenarios. PHYSICAL PROTECTIONS * BILL servers and network infrastructure are hosted at secure data center facilities managed by leading certified data center providers. * All our employees undergo background checks and data security and privacy training. * We have a formal vendor management program to manage third-party risks. COMPLIANCE PROTECTIONS * BILL undergoes an annual SOC 1 and SOC 2 Type II Audit by a leading national CPA Firm. * BILL partners with a PCI certified vendor for credit card payments. * We have adopted an Anti-Money Laundering (AML)/Office of Foreign Assets Control (OFAC) Program, which is designed to prevent the BILL Service from being used for purposes of money laundering, terrorist financing, violating or subverting OFAC sanctions, or for other illegal purposes. SECURING YOUR ACCOUNTS AND TRANSACTIONS BEST PRACTICES FOR ADMINISTRATORS/EMPLOYEES * Do not share passwords, PIN, security tokens or any other account credentials. That includes reusing the same credentials elsewhere or sharing them with another person. Keep them secure. * Always use strong and unique passwords that are not easily guessable. An 8 characters or longer, random password that contains a combination of upper and lower case letters, numbers and symbols is much harder to break. * Review account transactions daily and reconcile frequently. * Avoid using public computers to access your account—even if additional security measures have been taken. * Practice security principles of least privilege and separation of duties. BILL provides granular, role based access control capabilities in the product. Use them to carefully grant and monitor access. Grant minimal access needed for employees to do the assigned job duties. Promptly remove the access when no longer needed. Assign different roles to different employees so that a single person alone can not compromise the transaction workflow. * Building a security culture where everyone understands their part in keeping an organization secure goes a long way. Train everyone in the company on best practices in information security, not just financial personnel. Identify regular opportunities to routinely discuss security best practices, such as staff meetings or other group check-ins. * Set up Multi-Factor Authentication to help further protect your account from unauthorized log-ins. PROTECTING YOUR DEVICES AND EMAIL ACCOUNTS BEST PRACTICES FOR ADMINISTRATORS * Install reputable anti-virus and anti-malware software and update it frequently. Most modern software updates automatically. * Keep operating systems, browser, and email patches up to date. * Keep your web browser software up to date by regularly installing the most recent version. * Use reputable network and desktop firewall solutions. * Require and monitor that users sign off their computer or employ a lock screen when not in use. * Consider disabling CD, DVD and USB drives on all computers where these drives are not needed. BEST PRACTICES FOR ACCOUNTANTS/ EMPLOYEES * Do not click on links or attachments in an email that seem suspicious, and do not reply to it. Forward all suspicious emails directly to your IT and/or Risk team. * Be suspicious of requests for secrecy or pressure to take action quickly. * Watch for bogus email messages disguised to appear as authentic: - Fraudsters commonly spoof legitimate email domains with ones that look similar (e.g., name@busines.com or name@business.net instead of name@business.com). - Hover over an email address to ensure it isn’t being masked as something it’s not. OTHER HELPFUL RESOURCES * Protecting yourself against Business Email Compromise (BEC) * Common fraud schemes and how to avoid them * Report identity theft and get a recovery plan RESPONSIBLE DISCLOSURE PROGRAM We take security seriously at BILL and are deeply appreciative of the role that security researchers play in improving the security posture of our product and platform. We partner with HackerOne to facilitate responsible disclosure of any security issues impacting BILL services. If you believe you have discovered a security vulnerability that you would like to report, please submit using this form. Product Integrated Platform Accounts Payable Accounts Receivable Spend & Expense Integrations Overview Plans & Pricing BILL AP & AR Approvals Controls Invoicing API Mobile App Accountant Console Artificial Intelligence (AI) Security Product Demo AP & AR Integrations QuickBooks Sage Intacct Oracle Netsuite Microsoft Dynamics Xero BILL Spend & Expense Expense Management Budget Management Business Credit Virtual Card Reimbursements Rewards Mobile App Payments Services Reporting Insights Product Demo Spend & Expense Integrations QuickBooks Sage Intacct Oracle Netsuite Slack HRIS Payments Payments Overview ACH International Payments Pay By Card Network Payments Solutions Small Businesses Midsize Companies Construction Education Healthcare Hospitality Manufacturing Nonprofits Professional Services Retail and Ecommerce Software and Technology Resources Resource Center Accountant Resource Center Learning Center Blog Webinars Guides Business Templates Customer Stories FAQs Compare Developers BILL Product Updates Company Our Story Leadership Investors Press Releases Newsroom Press Kit Refer a Business Careers We're Hiring! Contact Us Support Partners Accounting Firms Wealth Management Banks VAR Program Accountant Referral Program Affiliate Partners Product Integrated Platform Accounts Payable Accounts Receivable Spend & Expense Integrations Overview Plans & Pricing BILL AP & AR Approvals Controls Invoicing API Mobile App Artificial Intelligence (AI) Security Product Demo AP & AR Integrations QuickBooks Sage Intacct Oracle Netsuite Microsoft Dynamics Xero BILL Spend & Expense Expense Management Budget Management Corporate Card Virtual Card Reimbursements Rewards Mobile App Payments Services Reporting Insights Product Demo Spend & Expense Integrations QuickBooks Sage Intacct Oracle Netsuite Slack HRIS Payments Payments Overview ACH International Payments Pay By Card Network Payments Solutions Small Businesses Midsize Companies Education Healthcare Hospitality Manufacturing Professional Services Retail and Ecommerce Software and Technology Construction Resources Resource Center Accountant Resource Center Learning Center Blog Webinars Guides Business Templates Customer Stories FAQs Compare Developers BILL Product Updates Company Our Story Leadership Investors Press Releases Newsroom Press Kit Refer a Business Careers We're Hiring! Contact Us Support Partners Accounting Firms Wealth Management Banks VAR Program Accountant Referral Program Facebook icon Twitter icon LinkedIn icon YouTube icon Instagram icon AP & AR: Terms of Service Privacy Notice Spend & Expense: Terms & Conditions Privacy Policy Legal Licenses and Authorizations Acceptable Use Policy Cookie Policy BILL Network Rules Accessibility Statement Do Not Sell My Personal Information BILL AP/AR services are provided by Bill.com LLC; Spend & Expense services are provided by Divvy Pay LLC; BILL Divvy Corporate Card is issued by Cross River Bank, member FDIC. ©2024 BILL Operations, LLC. BILL, the BILL logo, and the “b” logo are trademarks of BILL Operations, LLC. All other company names and brands are the property of their respective owners. PRIVACY PREFERENCE CENTER * YOUR PRIVACY * REQUIRED * MARKETING COOKIES YOUR PRIVACY When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies. Click on the cookie category headings to find out more and change our default settings according to your preference. More information REQUIRED Always Active These cookies include essential, analytics, and customer interaction cookies and are necessary for the website to function, for us to provide our Service, to improve, enhance and personalize our customers’ experience, as well as analyze the traffic to our website.They also help us keep our data safe and prevent fraud. You cannot opt out of Required Cookies. * STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. * FUNCTIONAL COOKIES Always Active These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your language and currency preferences. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. * PERFORMANCE COOKIES Always Active Performance and analytics cookies collect information that is used in aggregate form to help us understand how our website is being used and to find out more about the type of traffic our website receives. 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