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Blackbaud | Blackbaud Canada | Blackbaud Europe | Blackbaud Pacific

Blackbaud's Europe Customer Success team is your trusted partner in getting the
most out of your Blackbaud solutions. Our mission is to provide you with the
resources and connect you with information you need to empower your success.
Whether you are just getting started or want to take advantage of the latest
features, the Customer Success team is here to help you reach your goals.

Our Enablement Sessions unpack the "how do I" questions, and are designed to
help you optimise all the great features available in your Blackbaud solutions,
so you can focus on your mission. Register for one of our upcoming live sessions
to get real-time feedback, or explore our on-demand library below to get
started.

ADDITIONAL RESOURCES

How-To Documentation

Knowledgebase

Blackbaud Community

Blackbaud University

Blackbaud Support

Join us for live Enablement Sessions to learn tips, tricks and best
practices. Missed an event, or can’t attend live? Be sure to register anyway,
and we’ll send you a recording. Need help? Visit our FAQ page.

Industry Insights
Fireside Chat with Researchers in Fundraising
17 August, 12 pm BST
Cyber Security
Best Practices for Social Good Organizations

31 August, 4 pm BST

Blackbaud Raiser's Edge NXT ®
Utilizing Tributes on Donation Forms

4 August, 3:00 pm BST

Blackbaud Merchant Services®
Basics: Getting Started

26 July, 4:30 pm BST
Next Generation Blackbaud Merchant Services Web Portal

2 August, 4:30 pm BST
Blackbaud CRM ®
Virtual Office Hours
25 August, 4pm BST
Powering Your Purpose with JustGiving and Blackbaud CRM Integration

Watch OnDemand Now

Blackbaud eTapestry®
Mysteries of eTapestry Part 4 - Importing and Mass Updates

21 July, 4 pm BST
Let's Get Our House in Order! Keeping your eTapestry Clean and Manageable

26 July, 4 pm BST
Mysteries of eTapestry Part 5 - Communications

11 August, 4 pm BST
Mysteries of eTapestry Part 6 - Online Forms

18 August, 4 pm BST
#GivingTuesday 2022 Preparedness

1 September, 4 pm BST

Now available on-demand.

Watch now

CUSTOMER SUCCESS RESOURCE LIBRARY

Discover even more resources and on-demand webinars for your Blackbaud solutions
below!

BLACKBAUD RAISER'S EDGE NXT®

Explore the on-demand resource library for everything from fundraising best
practices and data health tips, to integration help and sector-specific
resources to optimise your database.

Learn more

BLACKBAUD ETAPESTRY®

Explore the on-demand resource library to learn best practices for data entry,
export, online presence, communications and more to help customise and utilise
your eTapestry database.

Explore now

BLACKBAUD GRANTMAKING™

New to Blackbaud Grantmaking? We'll help you get started with a quick
introduction to the system, as well as a few additional resources to help you
achieve success.

Learn more

JUSTGIVING®

Explore the on-demand resource library to learn how to accept direct donations,
build program-specific campaign fundraisers, offer Do-It-Yourself peer-to-peer
fundraising, and more.

Learn more

BLACKBAUD CRM™

Learn how to utilise the Foundations and Prospects modules in Blackbaud CRM, and
understand how to get the most out of the Query tool with these on-demand
resources.

Explore now

BLACKBAUD NETCOMMUNITY™

New to Blackbaud NetCommunity? We'll help you get started with free eLearning
from Blackbaud University. Then, learn more about using forms, data, and
managing events.

Explore now

BLACKBAUD AWARD MANAGEMENT™

Explore additional training and helpful links for Blackbaud Award Management and
check back for new on-demand resources from the Customer Success team, coming
soon.

Explore now

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Have a question about an event or having trouble attending a live session? Email
SuccessSessions@blackbaud.com for assistance.

Want to talk to our team about how we can help you achieve success with your
Blackbaud solutions? Email us at customersuccess@blackbaud.co.uk.

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