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Exclusive: OpenAI Shifts AI Battleground to Software That Operates Devices,
Automates TasksSave 25% and learn more

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Exclusive


OPENAI SHIFTS AI BATTLEGROUND TO SOFTWARE THAT OPERATES DEVICES, AUTOMATES TASKS

Sam Altman, CEO of OpenAI. Photo by Hollie Adams/Bloomberg via Getty Images
By
Stephanie Palazzolo
stephanie@theinformation.comProfile and archive
and
Amir Efrati
amir@theinformation.comProfile and archive

Feb 7, 2024, 1:50pm PSTComments by silicon valley for real and Chris Messina


OpenAI’s first major product, ChatGPT, proved so popular that it sparked a
generation of wannabes. But as rivals like Google catch up, OpenAI is hustling
to release a product that could prove almost as revolutionary.

OpenAI is developing a form of agent software to automate complex tasks by
effectively taking over a customer’s device. The customer could then ask the
ChatGPT agent to transfer data from a document to a spreadsheet for analysis,
for instance, or to automatically fill out expense reports and enter them in
accounting software. Those kinds of requests would trigger the agent to perform
the clicks, cursor movements, text typing and other actions humans take as they
work with different apps, according to a person with knowledge of the effort.




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