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January 13: Opening Party
January 14–16: Conference & Expo
Jacob K. Javits Convention Center | NYC


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SESSION TOPICS


RETAIL’S BIG SHOW IS WHERE
BIG IDEAS ARE BORN

Retail's Big Show brings together top minds on critical topics, providing
insights and perspectives to set you up for success. NRF 2024 sessions span
across three days and are designed to inspire as well as instruct. They feature
retail industry leaders from a variety of roles, partner companies and more.

The NRF 2024 agenda is in the works! Below is a list of session topics that are
currently in development.

Value that matters


HOW BUSINESSES CAN ADD VALUE FOR THEMSELVES AND THEIR AUDIENCES

 * New space, who dis?: How retailers are transforming their physical footprint
   to accommodate an evolving market
 * The retailer remodel: The permanency of ever-changing shop-in-shops
 * I got Huddy on speed dial: Managing a creator network just like your paid
   media
 * The kids are calling the shots: How social media managers became the new CMOs
 * Cashing in on community: Monetizing discord with premium offerings
 * Oh, the humanity … is gone: The brand dangers of prioritizing cost over
   people
 * All aboard!: How intentional onboarding and offboarding can save your brand
 * Searching for more: How AI-enabled search and language models will change the
   way we shop
 * Deeper learning: How machine and deep learning algorithms can keep the lights
   on brighter
 * Algorithmic malls: The future of discovery-based shopping


Products & experiences that matter


HOW BUSINESSES ARE BUILDING UNIQUE OFFERINGS FOR THEIR CUSTOMERS

 * Throwing it back: Creating and curating products that complement old ones
 * Straight to the core: Catering to a generation whose style is built upon
   unlimited access to every (sub)culture
 * Level one: Engaging with Gen A’s love for gaming
 * Build me the moon: Embracing the open-sourced gaming future
 * Beyond gaming: How Twitch has changed our social habits
 * Spillin’ the masculini-tea: The evolution of gender-neutral and male-centric
   makeup and fashion
 * There’s no cryin’ in cryo: The rise of wellness experiences
 * Let’s get phygital: The rise of personalized at-home fitness and wellness
   products
 * The museum of Retailtainment: How to create a shopping wonderland that stands
   the test of time
 * The marvels of a brand: How the “cinematic universe” model is extending
   itself into every industry

Operations that matter


HOW TO REVAMP BUSINESS OPERATIONS IN AN EVER-CHANGING LANDSCAPE

 * Buzzword basics: Understanding the word “metaverse” and its place within the
   tech hype cycle
 * Can you see what I see? (No, you can’t.): How AR products will shift retail’s
   next decade
 * Servin’ up SCaaS: How supply chain as a service could elevate your business
 * It’s not 1911 anymore: How human rights-centered supply chains have become a
   consumer requirement
 * Look ma, no hands!: How autonomous vehicles will change your operations and
   create new revenue streams
 * There’s electricity between us: Developing retail’s role in an all-electric
   transportation future
 * Rothko could never: Producing creative assets in an age of AI
 * A-I-can-do-it: Exploring AI’s augmentation of traditionally strategic jobs


Talent that matters


TAKING A LOOK AT HOW TO IMPROVE THE TALENT EXPERIENCE

 * Taking care of the people: Leading with empathy during uncertain times
 * People are the product: Avoiding tech obsolescence by hiring smart and
   building a culture of upskilling
 * Giggidy giggidy: Exploring the gig-ification of traditionally full-time roles
 * Thursday, I’m in love: Debating whether the 4-day work week works for
   corporate retail
 * A people’s history of quiet quitting: Why encouraging employee side hustles
   and entrepreneurship is good for your business
 * For whose benefit?: Why workplace benefits need a complete renovation to work
   across generations
 * Tell the internet your secrets: Managing a generation that puts everything
   online
 * So … your country or mine?: Building culture in a distributed workforce
 * Let’s get engaged: Retaining and engaging employees through needs-based
   incentives

Business models that matter


HOW BUSINESSES ARE AUGMENTING REVENUE MODELS TODAY

 * The friend of my friend is also my friend: Turning native operations into a
   goldmine for peers and competitors
 * More than the goods: Building a successful retail media network
 * Going sober: Why your brand might not need an always-on, organic social media
   presence
 * Omnichannel omnipresence: Beyond D2C versus traditional retail
 * I will save the Earth if the law tells me to: Preparing for changes in
   sustainability policy
 * I love your pre-loved stuff!: Predicting the future of secondhand markets
 * Come together: How brands, retailers, suppliers and others must work together
   to build a more sustainable economy


Purpose that matters


BUILDING GREATER PURPOSE IN THE WORLD WE OPERATE IN

 * You spin me right round: How circular business models lower costs and drive
   profits (repair, recycle, designed for disassembly, reusable packaging)
 * Unearthing growth: Tying together sustainability and financial goals
 * Alternating materials: The rise of alternative leathers, plastics and other
   materials
 * Drawing a blurred line: Staying ethical while collecting data
 * Focusing on the DEI in AI: Ensuring AI training tools are representative of
   our community
 * Where have attention spans …: Building workplace routines that help people
   focus
 * Don’t be so spineless: Helping employees take care of their bodies with the
   right exercise and gear
 * The people must know: Building a culture where employees want to post about
   work
 * I took my words right out of your mouth: The benefits of LinkedIn
   ghostwriters for business leaders
 * Keep in touch: Balancing your brand's responsiveness to cancel culture
 * Many Miles Morales: Betting big on up-and-coming artist partnerships
 * Sticking it to stigmas: Embracing perimenopause, death and other human truths
   that brands avoid

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