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SIMPLIFY MULTITENANT OPERATIONS WITH JUNIPER MIST MANAGED SERVICE DASHBOARD


Solution Brief1As the environments that Managed Service Providers (MSPs) support
become more complicated, they find themselves spending more time and resources
meeting their ever-tightening Service Level Agreements (SLA). The enhanced Mist
MSP Dashboard for organizational multitenancy was designed with visibility and
ease-of-use in mind. The dashboard provides MSPs with visibility into their
managed estate across all customer organizations. Using the dashboard, MSPs can
provide experience-first networking for users and operators—in all network
domains—across their entire customer base.Key Functionality Managing a full
stack network for MSPs has never been easier. The MSP dashboard simplifies the
lifecycle management and operations of this unified solution. For each customer,
the solution spans the LAN (wired and wireless), and SD-WAN at scale. Manage
Experience Across Multiple Enterprises The MSP dashboard lists all the
organizations under management. (Figure 1). SIMPLIFY MULTITENANT OPERATIONS WITH
JUNIPER MIST MANAGED SERVICES DASHBOARDManaging experience-first networking
across the Wired, Wireless and SD-WAN domainsChallenge • Managed Service
Providers (MSPs) must show they can improve user and operator experience• MSPs
need the right platform to create and measure service levels across wired,
wireless and WAN• Management is difficult with multiple windows into different
organizations • Difficult to handle unexpected increases in applications, users,
devices, and use of cloud services Solution • Comprehensive insights into user
experiences across multiple organizations and network domains• Consolidated view
of inventory and subscriptions • Simplifies lifecycle management of network
services • Centralized launching point to check status of a specific
organization or to make a changeBenefits • Superior operator experience across
all network domains• Rapidly identify and triage any disruption to the end user
experience • Alleviate the burden of managing multiple siloed tools across all
network domains• Quickly onboard new customers Figure 1: Tile View of
Organizations in MSP Dashboard
Simplify Multitenant Operations with Juniper Mist Managed Services Dashboard2The
dashboard provides per-organization details such as active sites, applications,
switches, gateways, per-organization device inventories, and subscription
statuses for each organization. This includes all sites and all network domains
for each customer (organization). New organizations can be created on-the-fly
from predefined templates, which can be designed by vertical, organization size
or scope, or resources used by the organization. When creating new
organizations, operators can easily transfer subscriptions from existing
ones.Consolidated Management and Inventory for Devices and Subscriptions Using
the dashboard, operators can view/analyze at all levels, from the overall MSP
estate down to individual organizations: • Overall Device Inventory: For all
organizations, view and manage total and in-use access points, switches, and
gateways. This is a complete view of the total inventory and total inventory in
use.• Subscription Inventory: For all organizations, view and manage current and
expired subscriptions, and organizations who are out of compliance with their
subscriptions.Consolidated Inventory is illustrated in Figure 2. Mist AI Cloud
provides different types of subscriptions for its various features. Customers
can purchase these subscription types, which can all be managed by the MSP
Dashboard. The dashboard allows MSP administrators to assign/revoke
subscriptions among its customers. Per-Organization Deployment Status and
Service Level Experience (SLE)MSPs can quickly understand which devices are
claimed for each organization and which are in use. Operators can view user
experiences in all domains—wireless, wired and WAN—and clearly identify which
organizations are performing well versus those that have issues. This view is
invaluable in maintaining customer SLEs. Each SLE in the view is active, and
it’s straightforward to address a particular SLE for a specific organization.
Figure 2: Consolidated Inventory





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There is a continued journey to the cloud with aggressive digital transformation
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Delivering The AI-Driven Enterprise As A Managed Service

Managed Service Providers (MSPs) have huge opportunities in the coming years,
but the marketplace for their services is very competitive. Accordingly,
providers must differentiate and offer superior services that will allow them to
keep and grow market share.

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Simplify Multitenant Operations with Juniper Mist Managed Service Dashboard

Managing experience-first networking across the Wired, Wireless and SD-WAN
domains

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Managed Indoor Location Services

Indoor Location Services is the ideal way to enhance the relationships between
Managed Service Providers and enterprises. See how user engagement services,
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Gartner names Juniper Network a Leader in the 2022 Gartner® Magic Quadrant™ for
Indoor Location Services | Juniper Networks

Read the 2022 Gartner Magic Quadrant Report to learn about our Indoor Location
Services and why we were named a Leader in this year’s Magic Quadrant.


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