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thebigword
Professional Translation & Interpreter Services
 * Solutions
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   * Government
     Show submenu for Government
     * Overview
       Serving the public sector
     * Translations
       Document, Website, Augmented MT, Multimedia
     * Interpretation
       Onsite, Video, Telephone, Machine
     * Transcription
       Audio/Video, Speech to text, Compliance
     * Talent Management
       Recruitment, Staffing, Training, Security
     * Frameworks
       Find a list of popular procurement frameworks thebigword are registered
       with
   * Enterprise
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     * Overview
       Specialist services for enterprise clients
     * Marketing Translations
       Transcreation, Multimedia, Website, PPC, SEO
     * eCommerce
       Multiply sales with multilingual marketing
     * e-Learning
       Course Creation, Testing & QA, Subtitling, Dubbing, Multimedia
     * Linguistic Testing and QA
       Quality Review, Reviewer Training, Data Analysis, Compliance
     * Multimedia
       Video Localisation, Subtitling, Dubbing, Animations, Typesetting
     * Conference Interpretation
       Delegate Support, Technical Support, Diplomatic Liaisons
     * Managed Services
       eLearning, Classroom Learning, Predictive Analytics, Staffing
   * Defence
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     * Overview
       Consulting with businesses and governments on specialised language
       services and training
     * Language Services
       Interpreting, Translation, Transcription, Deployed Interpreters
     * Training
       Language Training, Cultural Training, Security, Stability and Law
       Enforcement
     * Consulting
       Specialist Support, Program Management, Exercise Support, Human Capital
     * Careers
       Explore employment and contractor opportunities with TBW Global
 * Our Technology
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   * WordSynk
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     * Overview
       Unified Language Services Platform
     * Automated Workflows
       Faster Services Powered by AI
     * Augmented MT
       High Quality Machine Translation Services
     * Integrations
       Seamless API Integration with your CMS
     * Secure Editor
       Encrypted Audio and Text Editors for Maximum Security
   * WordSynk Network
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INNOVATIVE LANGUAGE SERVICES FOR GOVERNMENT, GLOBAL BRANDS AND LOCAL COMMUNITIES

thebigword have been a world leader in interpreting and translation solutions
for over 40 years, supporting governments, global brands and local communities
with all their language service needs.

With our extensive team of linguists and localisation experts, we have built a
reputation for tailored solutions delivering quality, reliability and
unsurpassed customer service, all with a sustainable approach.



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STATISTICS YOU CAN TRUST






15,000

Professional linguists

18M

Video Interpreting minutes a year

1BN

Words translated annually

90,000

Websites translated

36M

Telephone Interpreting minutes a year

250+

Languages supported

300,000

Face to face bookings per year

15

Procurement frameworks

OUR TECHNOLOGY


IMMEDIATE ACCESS TO ALL SERVICES

WordSynk is thebigword Group’s unique platform for delivering all language
services in one place.

Used by clients from the world’s largest companies and brands, including
well-known Silicon Valley tech companies, to British and US Government
Departments.

 1. Translation and interpreting available in one platform
 2. Secured by Microsoft Azure cloud security
 3. Accessible from anywhere with internet connection
 4. Mobile apps to coordinate interpreters and service users
 5. Detailed management reporting
 6. Built in automation and AI powered services

Find out more


Staffing Solutions Translation Interpreting Transcription Staffing Solutions
Translation Interpreting Transcription Staffing Solutions


OUR SERVICES


TRANSLATION

Our range of written language solutions fulfils all needs, whether you are
launching a campaign or website in a new market, translating complex technical /
regulatory content, or maybe simply managing customer correspondence. In
addition to specialist human translation services in all technical fields, we
also provide a sophisticated Machine Translation solution either with or without
human post-editing. Our approach is enhanced by AI to deliver a quick and
cost-effective alternative to traditional workflows.

 1. Machine Translation, using trained or generic engines
 2. Augmented Machine Translation, plus human post-editing (ISO 18587 certified)
 3. Human Translation, Editing, Proofreading
 4. Specialist creative services, including transcreation, copywriting and
    authoring support.


OUR SERVICES


INTERPRETING

thebigword’s internally developed technology tools support our full range of
on-site and remote interpreting services. Our platform enables us to provide our
clients with straightforward, cost-effective and prompt access to suitably
qualified professional interpreters; meeting all possible requirements, anywhere
in the world.

 1. Over 250 Languages Supported
 2. Face to Face Interpreting
 3. Telephone Interpreting
 4. Video Remote Interpreting
 5. Sign Language Interpreting


OUR SERVICES


TRANSCRIPTION

As a leading transcription supplier to judicial bodies and private enterprises
both nationally and internationally, we have the experience, know-how and
technology to deliver a prompt and accurate multi-language transcription service
to meet all requirements. We can work with any applicable file type and format
and accommodate all client-specific guidelines and templates. Our approach also
ensures robust security for your content.

 1. All languages available
 2. Compliant and secure
 3. Experienced and accurate transcribers
 4. Fast and efficient process


OUR SERVICES


STAFFING SOLUTIONS

Managing a global operation can be a daunting challenge. To meet the
international staffing demands of our clients, we apply bespoke recruitment
processes that are amongst the most stringent in the industry. Our experienced
recruiters draw from our database of registered contractors and use smart
technology tools to identify and engage with potential candidates, wherever they
may be in the world.

 1. Outsourced recruitment
 2. Subject Matter Experts
 3. Management & Training





TESTIMONIALS


NHS

When a patient who speaks another language walks through the door, we know we
can get an interpreter who speaks one of 257 different languages on the phone in
30 seconds, thanks to thebigword. We can now make substantial savings, without
having any negative impact on a quality patient experience, and receive a more
flexible service.


IBM

thebigword delivered exactly what we wanted

A much improved service for language support compared with our previous supplier
– it’s been absolutely great value for money and means we’ve seen some decent
savings.


UNILEVER

Collaboration with thebigword has helped us to understand the ways in which we
could reduce translation cost, without compromising on quality.

Payback is already showing itself in our Translation Memory savings and we are
assured that thebigword technology solutions are evolving quickly in line with
our business to continually build upon this success.


HONEYWELL

thebigword has customer service representatives explain the entire process and
help us through each and every step as if we were their only concern.
Communication is excellent, problem-solving is timely and friendly, and projects
are always completed to deadline.


HARLEY DAVIDSON

thebigword has been a key partner for us, making the translation of our new
website into seven different languages a slick and simple process.


GLAXOSMITHKLINE

thebigword has played a vital role for us, making something challenging seem
simple. The whole translation process runs extremely smoothly and efficiently.


METROPOLITAN POLICE

Maintaining absolute control over the process of reviewing non-evidential
material recovered during the course of an investigation is of equal import as
the weight of evidence. Utilising thebigword’s Machine Translation technology
gave our team the freedom to focus on building a robust and conclusive
investigation.


MANCHESTER COUNTY COURT

Even though the booking was made at the last minute the interpreter still
arrived 15 minutes early and the service we received was excellent both during
the court hearing and afterwards.


XEROX

Integrated Neural Machine Translation (supported by AI) has allowed us to drive
down costs, improve speed to market and maintain language quality. We are
starting to see the benefits of this approach after a few weeks of launch and
expect the machines to continually improve/learn as more flows through them
providing us with continued savings over time.


SEALED AIR

Their staff are very good at working quickly – we’ve had a few projects that
have given us no time at all really, but they’ve reacted very well to it. They
also manage the different time zones very well and they’ve worked very hard to
learn all our terminology. An important thing is they can be flexible and if we
see anything that could be improved, they’re always very responsive to it.


HSBC

thebigword has played a vital role in speeding up our translation process
without compromising security.


HUAWEI

It’s impossible to fault the level of service and quality of solution provided
by thebigword. They offer a highly automated, complete solution for professional
translation and always deliver on time.


ROYAL PRESTON HOSPITAL

Since we started using thebigword, it has become far easier to book an
interpreter. We used to dread making bookings sometimes, but the superb team and
expertise ensures everything is easy to organise.


VECOPLAN

It is impossible to fault the level of service and quality of solution

provided by thebigword project managers at both their Leeds and Düsseldorf
offices. thebigword offers a highly automated, complete solution for
professional translation. As a business, it is also very good at adhering to
deadlines.




WORDSYNK NETWORK


BUILT WITH LINGUISTS IN MIND

Our growing network of linguists can deliver all services on-the-go as well as
control their profile.

With real-time updates, linguists can conduct all interpreting and translation
assignments, accept opportunities and support clients wherever they are in the
world.

Learn more



ABOUT US


SECURITY AND COMPLIANCE

SECURE SYSTEM

Our WordSynk System is one of the most secure on the market. Hosted on Microsoft
Azure Cloud Systems, it is one of the most secure cloud-based solutions
available, with 256-bit encryption.


MICROSOFT AZURE

For clients who require additional layers of security for their own compliance
we are able to offer local and remote data storage through Microsoft’s Azure
server network. 


CARBON NEUTRAL

Many of our clients have made commitments to Green and Carbon Neutral pledges, a
commitment we admire and have strived to help our clients attain. That is why
thebigword is 100% carbon neutral, so our clients can be sure that we are doing
our part as a supplier.  

ISO COMPLIANT

We hold the ISO27001 for Information Security, demonstrating our commitment to
providing excellent service to our clients. Including excellence in how we
handle their data.





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GET IN TOUCH

Please contact our Sales Team for any information regarding our services and to
discuss how they can benefit you. We monitor our enquiries inbox regularly and
will respond to all requests as we are able to.

 1. Interpretation, translation and localisation services to help you trade
    anytime, anywhere
 2. Agile technology at the touch of a button
 3. Timely solutions available 24/7/365
 4. Strong, long-term client partnerships
 5. Delivering the best services every time

Are you a Linguist?


QUICK MENU

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 * Modern Slavery Policy
 * Cookies Policy


LATEST NEWS

 * thebigword Group wins at The European CEO Awards July 31, 2022
 * Language and Healthcare: how does it link? July 26, 2022

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