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* Home * Solutions * Matrix Networks' mSuite * Connectivity as a Service [MCaaS] * Managed Network [mNET] * Business Phone Systems * Business Phone Systems * Cloud Phone Systems * Contact Center * Concierge Deployment * ShoreTel Support * Network Infrastructure * Network Infrastructure * SD-WAN * End-Point Security * Technology Partners * Events * About Us * Company * Philanthropy * Join Our Team * Case Studies & Testimonials * Education * All Educational Articles * Phone System Education * SD-WAN & Connectivity Education * ShoreTel Support Education | Mitel * ShoreTel Training Videos | Mitel * RingCentral Training Videos * mTALK Training Videos * Cisco | Meraki Education * Whitepapers * Technology Acronyms Explained * Tim's Tech Tips * ASK JP * Contact Us NETWORK. CONNECTIVITY. CLOUD PHONES. Delivering exceptional client experiences through innovative solutions made simple. Connect Now MATRIX NETWORKS SOLUTIONS PERFECTING CONNECTIONS slide 6 to 8 of 6 INTERNET CONNECTIVITY Carrier-agnostic Business Internet with 24/7 proactive network monitoring, single-carrier billing, and expert connectivity design... Learn more DATA INFRASTRUCTURE Premier Cisco/Meraki Partner. Dedicated to the strategic design and management of modern network infrastructure. Learn more CLOUD PHONES Over 35 years of experience identifying, deploying, and supporting the industry's leading enterprise communication solutions. Learn more SECURITY Matrix Networks clients have the benefit of working with a partner who believes in "Defense-in-depth"... Learn more CONTACT CENTER Proven vendor selection process with pre-sales project management ensures your Contact Center deployment is successful. Learn more MANAGED NETWORK Specialized expertise in auditing, remediation, and management of LAN architecture. Learn more INTERNET CONNECTIVITY Carrier-agnostic Business Internet with 24/7 proactive network monitoring, single-carrier billing, and expert connectivity design... Learn more DATA INFRASTRUCTURE Premier Cisco/Meraki Partner. Dedicated to the strategic design and management of modern network infrastructure. Learn more CLOUD PHONES Over 35 years of experience identifying, deploying, and supporting the industry's leading enterprise communication solutions. Learn more SECURITY Matrix Networks clients have the benefit of working with a partner who believes in "Defense-in-depth"... Learn more CONTACT CENTER Proven vendor selection process with pre-sales project management ensures your Contact Center deployment is successful. Learn more MANAGED NETWORK Specialized expertise in auditing, remediation, and management of LAN architecture. Learn more INTERNET CONNECTIVITY Carrier-agnostic Business Internet with 24/7 proactive network monitoring, single-carrier billing, and expert connectivity design... Learn more DATA INFRASTRUCTURE Premier Cisco/Meraki Partner. Dedicated to the strategic design and management of modern network infrastructure. Learn more CLOUD PHONES Over 35 years of experience identifying, deploying, and supporting the industry's leading enterprise communication solutions. Learn more SECURITY Matrix Networks clients have the benefit of working with a partner who believes in "Defense-in-depth"... Learn more THE MATRIX NETWORKS DIFFERENCE MATRIX CONNECTIVITY AS A SERVICE Matrix Connectivity as a Service (MCaaS) is a platform built upon client request that delivers a single partner for the design, management, and support of business Internet connectivity. MCaaS has simplified the way our clients experience Internet connectivity by providing 24/7/365 support, proactive monitoring, carrier-agnostic circuit sourcing, built-in companywide redundancy, and consolidated billing. Best of all, you never have to call the Carrier Service Provider again! Learn More MATRIX NETWORKS ARTICLES TECHNOLOGY EDUCATION slide 6 to 8 of 5 SD-WAN SD-WAN & Connectivity Strategy INTERNET DOWN! 10 TRUE STORIES OF INTERNET OUTAGES IN 2023 (PART 2 OF 3) Welcome back to part 2 of our blog series on real-life scenarios where organizations faced unexpected internet outages. In our previous post, we shared some humorous and frustrating stories, including an RV fire and a tractor-trailer accident causing internet outages. But as IT administrators, we... Learn More >> SD-WAN SD-WAN & Connectivity Strategy INTERNET DOWN! 10 TRUE STORIES OF INTERNET OUTAGES IN 2023 (PART 1 OF 3) The spinning wheel of death is something nobody wants to see during their workday, whether you're a CEO, Director of IT, or a first-week intern. But what happens when it's not just your personal connection that's down, but the entire internet? Learn More >> ZERO TRUST NETWORK SEGMENTATION SOLUTIONS | OPTIMIZE YOUR DATA SECURITY In today's Internet first world, prioritizing cybersecurity is essential for businesses of all sizes. Implementing a Zero Trust Network Access strategy is a crucial aspect of robust security, and network segmentation plays a vital role in achieving Zero Trust. In this article, we'll discuss the... Learn More >> Contact_Center Cloud Phone NAIL YOUR CLOUD PHONE ROLLOUT WITH MATRIX NETWORKS' CONCIERGE SERVICE In today's fast-paced business world, efficient communication is crucial to success. Choosing the right Unified Communications (UC) or Contact Center as a Service (CCaaS) solution is just the first step. Proper deployment and implementation of your new phone system can make all the difference... Learn More >> Contact_Center IVA 2.0 | THE EVOLVING WORLD OF INTELLIGENT VIRTUAL AGENT TECHNOLOGY There is a lot of discussion and marketing of IVA’s (Intelligent Virtual Assistants/Agents) and when you read it at first you ask yourself what’s the big deal? This is not new-- this stuff has been around for a number of years. People associate IVAs with chatbots, speech recognition IVR... Learn More >> SD-WAN SD-WAN & Connectivity Strategy INTERNET DOWN! 10 TRUE STORIES OF INTERNET OUTAGES IN 2023 (PART 2 OF 3) Welcome back to part 2 of our blog series on real-life scenarios where organizations faced unexpected internet outages. In our previous post, we shared some humorous and frustrating stories, including an RV fire and a tractor-trailer accident causing internet outages. But as IT administrators, we... Learn More >> SD-WAN SD-WAN & Connectivity Strategy INTERNET DOWN! 10 TRUE STORIES OF INTERNET OUTAGES IN 2023 (PART 1 OF 3) The spinning wheel of death is something nobody wants to see during their workday, whether you're a CEO, Director of IT, or a first-week intern. But what happens when it's not just your personal connection that's down, but the entire internet? Learn More >> ZERO TRUST NETWORK SEGMENTATION SOLUTIONS | OPTIMIZE YOUR DATA SECURITY In today's Internet first world, prioritizing cybersecurity is essential for businesses of all sizes. Implementing a Zero Trust Network Access strategy is a crucial aspect of robust security, and network segmentation plays a vital role in achieving Zero Trust. In this article, we'll discuss the... Learn More >> Contact_Center Cloud Phone NAIL YOUR CLOUD PHONE ROLLOUT WITH MATRIX NETWORKS' CONCIERGE SERVICE In today's fast-paced business world, efficient communication is crucial to success. Choosing the right Unified Communications (UC) or Contact Center as a Service (CCaaS) solution is just the first step. Proper deployment and implementation of your new phone system can make all the difference... Learn More >> Contact_Center IVA 2.0 | THE EVOLVING WORLD OF INTELLIGENT VIRTUAL AGENT TECHNOLOGY There is a lot of discussion and marketing of IVA’s (Intelligent Virtual Assistants/Agents) and when you read it at first you ask yourself what’s the big deal? This is not new-- this stuff has been around for a number of years. People associate IVAs with chatbots, speech recognition IVR... Learn More >> SD-WAN SD-WAN & Connectivity Strategy INTERNET DOWN! 10 TRUE STORIES OF INTERNET OUTAGES IN 2023 (PART 2 OF 3) Welcome back to part 2 of our blog series on real-life scenarios where organizations faced unexpected internet outages. In our previous post, we shared some humorous and frustrating stories, including an RV fire and a tractor-trailer accident causing internet outages. But as IT administrators, we... Learn More >> SD-WAN SD-WAN & Connectivity Strategy INTERNET DOWN! 10 TRUE STORIES OF INTERNET OUTAGES IN 2023 (PART 1 OF 3) The spinning wheel of death is something nobody wants to see during their workday, whether you're a CEO, Director of IT, or a first-week intern. But what happens when it's not just your personal connection that's down, but the entire internet? Learn More >> ZERO TRUST NETWORK SEGMENTATION SOLUTIONS | OPTIMIZE YOUR DATA SECURITY In today's Internet first world, prioritizing cybersecurity is essential for businesses of all sizes. Implementing a Zero Trust Network Access strategy is a crucial aspect of robust security, and network segmentation plays a vital role in achieving Zero Trust. In this article, we'll discuss the... Learn More >> Contact_Center Cloud Phone NAIL YOUR CLOUD PHONE ROLLOUT WITH MATRIX NETWORKS' CONCIERGE SERVICE In today's fast-paced business world, efficient communication is crucial to success. Choosing the right Unified Communications (UC) or Contact Center as a Service (CCaaS) solution is just the first step. Proper deployment and implementation of your new phone system can make all the difference... Learn More >> Contact_Center IVA 2.0 | THE EVOLVING WORLD OF INTELLIGENT VIRTUAL AGENT TECHNOLOGY There is a lot of discussion and marketing of IVA’s (Intelligent Virtual Assistants/Agents) and when you read it at first you ask yourself what’s the big deal? This is not new-- this stuff has been around for a number of years. People associate IVAs with chatbots, speech recognition IVR... Learn More >> CLOUD PHONE DEPLOYMENT CONCIERGE SERVICE 5 KEYS TO SUCCESSFULLY LAUNCH A CLOUD PHONE SYSTEM 1. The foundation is more important than the application. Work with a partner who understands the importance of network connectivity and data infrastructure. 2. Choose a partner that represents more than one option. Every vendor will tell you they are the best... 3. Work with a partner with a proven process for increasing user adoption and limiting downtime. 4. Work with a partner who understands the complexities of the carrier service provider's critical role in the process. 5. Choose the solution that is right for your unique business. Learn More JOIN THE MATRIX NETWORKS FAMILY CLIENT TESTIMONIALS Our Client Feedback CSAT 78.1 32 reviews in 90 days Powered by slide 5 to 7 of 3 Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings to have Matrix Networks participate and assist during the implementation of RingCentral. They completely understand our company and know the RingCentral solution inside and out, which helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to helping us achieve them. TAMI JENSEN Vice President The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefited from their commitment to excellence. LOU PALLOTTA Telecommunications Manager Matrix Networks is an amazing company to work with. I've had the pleasure to work with them on two major projects. I continue to work with them for two main reasons; their in-depth knowledge of connectivity and voice options and services, but mostly because of their integrity. NATE KRAEMER CTO Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings to have Matrix Networks participate and assist during the implementation of RingCentral. They completely understand our company and know the RingCentral solution inside and out, which helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to helping us achieve them. TAMI JENSEN Vice President The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefited from their commitment to excellence. LOU PALLOTTA Telecommunications Manager Matrix Networks is an amazing company to work with. I've had the pleasure to work with them on two major projects. I continue to work with them for two main reasons; their in-depth knowledge of connectivity and voice options and services, but mostly because of their integrity. NATE KRAEMER CTO Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings to have Matrix Networks participate and assist during the implementation of RingCentral. They completely understand our company and know the RingCentral solution inside and out, which helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to helping us achieve them. TAMI JENSEN Vice President The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefited from their commitment to excellence. LOU PALLOTTA Telecommunications Manager Matrix Networks is an amazing company to work with. I've had the pleasure to work with them on two major projects. I continue to work with them for two main reasons; their in-depth knowledge of connectivity and voice options and services, but mostly because of their integrity. NATE KRAEMER CTO Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings to have Matrix Networks participate and assist during the implementation of RingCentral. They completely understand our company and know the RingCentral solution inside and out, which helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to helping us achieve them. TAMI JENSEN Vice President The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefited from their commitment to excellence. LOU PALLOTTA Telecommunications Manager 4243 SE International Way, Suite C Portland, Oregon 97222 General: Info@MatrixNetworks.com Support: Service@MatrixNetworks.com Direct: 503-654-3000 | Fax: 503-513-9201 ABOUT * Company * Testimonials * Education * Events SOLUTIONS * Enterprise Communications * Internet Connectivity * Data Infrastructure * Cloud Phones * Contact Center * SD-WAN * SASE MSUITE * MCaaS * mTALK * mNET -------------------------------------------------------------------------------- All Rights Reserved. © 2023 Follow us on Facebook Follow us on LinkedIn Follow us on Twitter Follow us on Instagram