ecg-facilities.com Open in urlscan Pro
185.216.77.122  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to content
 * +44 (0) 1698 828 778

Envelope Linkedin-in
 * Home
 * Services
   * M&E Maintenance
   * M&E Projects
   * Managed Services
   * Retail
   * Water Hygiene
   * Helpdesk
 * Support
 * Case Studies
 * Latest News
 * ECG Team
 * Careers
 * Contact

Menu
 * Home
 * Services
   * M&E Maintenance
   * M&E Projects
   * Managed Services
   * Retail
   * Water Hygiene
   * Helpdesk
 * Support
 * Case Studies
 * Latest News
 * ECG Team
 * Careers
 * Contact

Phone Envelope Linkedin-in
 * +44 (0) 1698 828 778

Envelope Linkedin-in
 * Home
 * Services
   * M&E Maintenance
   * M&E Projects
   * Managed Services
   * Retail
   * Water Hygiene
   * Helpdesk
 * Support
 * Case Studies
 * Latest News
 * ECG Team
 * Careers
 * Contact

Menu
 * Home
 * Services
   * M&E Maintenance
   * M&E Projects
   * Managed Services
   * Retail
   * Water Hygiene
   * Helpdesk
 * Support
 * Case Studies
 * Latest News
 * ECG Team
 * Careers
 * Contact

Phone Envelope Linkedin-in

FULLY INTEGRATED AND STRATEGIC

ECG Facilities Services was established in 1994 and provides M&E Maintenance
nationwide to the commercial & industrial sectors, plus specialist services in
Retail and Water Hygiene 24 hours a day, 7 days a week, 365 days a year.

The company now has strategic offices and Service Centres throughout the length
& breadth of the UK and is committed to innovation in delivering FM.

WATCH ECGFS SERVICE CYCLE VIDEO

Play Video
GLASGOW
BIRMINGHAM
BRISTOL
ABERDEEN
EDINBURGH
WARRINGTON
LONDON

OVER

300

MULTI-SKILLED
ENGINEERS NATIONWIDE

OVER

150,000


M&E ASSETS
MAINTAINED

OVER

4,000

PLANNED PREVENTATIVE
MAINTENANCE VISITS PA

OVER

5,000

AVERAGE REACTIVE
CALLS PER MONTH

FIND OUT HOW WE COULD WORK FOR YOUR INDUSTRY

M&E Maintenance
M&E Projects
Water Hygiene
Retail
Managed Services
Service Helpdesk

WE CAN BOAST SOME REASSURING STATISTICS, BUT CLIENTS COME TO ECG FOR MORE THAN
NUMBERS.

As an agile, innovative Facilities Maintenance company led by accessible,
hands-on owner-directors, ECGFS provides a world-class service that adds
efficiency and value to the client’s business. 

Fully integrated real-time technology helps deliver ECGFS expertise in the
field, drawing on CAFM links to our engineers in the field, supported by
reliable Management Information Systems and the increasingly important asset of
remote auditing. 

Centralised customer support enables exceptional management information and
transparency to be shared with our client partners. Cloud-based and real-time,
from anywhere in the world. 

Years of experience and expertise enhance the ECGFS offering: continuity of
management and teamwork is a powerful advantage for any client. Clarity of
communication with professionals who understand every aspect of the business
adds extra efficiency to every job.



CLIENT ENDORSEMENTS

JLL
Procurement Category Manager
ECG score highly in all aspects of service as we measure them at JLL. They are
extremely capable and most importantly they are extremely willing to provide
excellent service. They are the highest performing hard services supplier on our
books.
NHS Lanarkshire
Asset Maintenance Manager
Further to the recent boiler replacements at 2 of our Health Centres and the
replacement of the water heater at our Hospital, I just wanted to send you a
quick note of appreciation. Your team provided the project work plan and stuck
stringently to it. This ultimately meant that the required completion dates were
met to our satisfaction. In this case, there were no negatives linked to the
fine work that was carried out, so with this in mind, I would like to thank you
and your team for three very complete and successful installations.
Property Management - Capita
Regional Facilities Manager
Just wanted to say thank you for your hard work with the Security issue & M&E
Plant repair – quick attendance, great communication on ETA and call to myself.
Ultimately quick resolution. Great job.
Salford Urban Vision
Facilities Manager
Following Contract Review meeting with Salford Councils “Urban Vision”,
Facilities Manager Mike Binns reported ECGFS team were the best they had ever
had - from KPI’s, Reporting, Admin, Servicing etc. all sites declared ‘very
happy’ with ECG engineers who “certainly know their stuff” in addition to being
well presented, well mannered, and very helpful.
ROYAL LONDON GROUP
Soft Services Manager
Before ECGFS took over the planned maintenance of the site, there were not only
an abundance of problems surrounding air conditioning, plant and equipment, but
we also had very little control and clarity of who was coming to site and what
they were there to do. Due to previous experiences with Facilities Contractors,
I may have appeared to over question advice at times, but feel a trusting
relationship is forming and really hope that this continues. There are many more
improvements to be made but the foundations have been laid to make this a
successful contract. Can you please pass on a big thank you to everyone in the
ECGFS team for their efforts.
NHS National Services Scotland
Nurse Practitioner
"I just felt that I had to contact you and let you know about the two marvellous
tradesmen that were here last week.They managed to do what various other workmen
could not, completing the work with skill and precision, and when they left you
would never have known that they had been in at all, other than the repair had
been completed and all was well.They are very polite, accommodating and clean
and tidy workers.I can only add that if there were more quality workmen like
these two guys the world would be a much better place."
Ocean Terminal
Centre Manager
ECGFS have been really proactive in introducing initiatives to Ocean Terminal in
the first 3 years of the contract. A lot of our energy consumption revolves
around lighting and ECGFS have brought a lot through energy saving studies, LED
fittings, test monitors, sensor installations and programming – and we have
benefitted through substantial savings. I’m confident ECGFS will continue to
bring important ideas to the party over the next 3 years. Additionally, our
full-time ECGFS Site Engineers are superb, work together as a great team and,
more importantly, integrate with our team as part of the fabric of the building.
National Library of Scotland
Facilities Manager
ECGFS are the main plant maintenance and operation contractors to the National
Library for Scotland and have a full-time team on site. In partnership with the
Estates staff, who formed a Green Team, they made a number of adjustments to
time schedules and set points, along with a careful observation of the HVAC
plant throughout the Library Estate, managing to reduce the carbon footprint by
a staggering 16% and meeting the entire year’s Carbon Management Plan target on
their own. NLS’ carbon emissions were reduced by 623 tonnes of CO2 and they
saved £75k on energy bills per year. In recognition, The Carbon Trust has
published a Case Study on NLS to inspire others to follow suit. Facilities
Manager
National Laboratory Service
Team Leader
I wanted to extend some positive feedback to you, specifically related to the
level of service we have recently received from your manager, Clive, and his
team of engineers. They have done a great job supporting me and the Environment
Agency at Starcross with our M&E contract. After years of having substandard
service from other suppliers, it is great to have such a reliable and consistent
service from ECG.
Eastgate Shopping Centre
Operations Manager
I have 2-5 ECG engineers on site, any issues that arise are dealt with
efficiently and effectively, an on-site Facilities Manager oversees this too.
Capita
FM Operations Manager
ECG remain my first thought and ‘go to’ in regard to providing a quality service
for M&E for many reasons, communication, flexibility, approachability,
professionalism and honesty!Contract Managers are always contactable and answer
queries within a satisfactory turnaround. The entire team ooze a willingness to
help and provide support. Keep up the great work!
The Thistles Shopping Centre
Technical Services Manager
ECG have a progressive style of working and are always advising on innovative
ideas/initiatives and are self-sufficient with varied levels of depth, technical
expertise and compliance monitoring at their own accord. As an organisation that
adopts management systems to ISO 9001, ISO 14001 & OHSAS 18001, this is pivotal
to us as clients as our approach is to operate with likeminded businesses.
Anderson Strathern
Facilities Officer
Every aspect of the services we get from ECG is excellent. From response times
to the professionalism of the engineers, it is faultless. I would highly
recommend.
Savills
Roving Building Manager
I just wanted to convey my gratitude for the effort made by your team at our
London sites where we have achieved Gold ratings in our recent Health & Safety
Audits. The M&E audit scores are also improving and the most recent one has
improved from 84% to 93%, a good improvement. The team deserve commendation for
their tireless effort and great attitude.
JLL
Procurement Category Manager
ECG score highly in all aspects of service as we measure them at JLL. They are
extremely capable and most importantly they are extremely willing to provide
excellent service. They are the highest performing hard services supplier on our
books.
NHS Lanarkshire
Asset Maintenance Manager
Further to the recent boiler replacements at 2 of our Health Centres and the
replacement of the water heater at our Hospital, I just wanted to send you a
quick note of appreciation. Your team provided the project work plan and stuck
stringently to it. This ultimately meant that the required completion dates were
met to our satisfaction. In this case, there were no negatives linked to the
fine work that was carried out, so with this in mind, I would like to thank you
and your team for three very complete and successful installations.
Property Management - Capita
Regional Facilities Manager
Just wanted to say thank you for your hard work with the Security issue & M&E
Plant repair – quick attendance, great communication on ETA and call to myself.
Ultimately quick resolution. Great job.
Salford Urban Vision
Facilities Manager
Following Contract Review meeting with Salford Councils “Urban Vision”,
Facilities Manager Mike Binns reported ECGFS team were the best they had ever
had - from KPI’s, Reporting, Admin, Servicing etc. all sites declared ‘very
happy’ with ECG engineers who “certainly know their stuff” in addition to being
well presented, well mannered, and very helpful.
ROYAL LONDON GROUP
Soft Services Manager
Before ECGFS took over the planned maintenance of the site, there were not only
an abundance of problems surrounding air conditioning, plant and equipment, but
we also had very little control and clarity of who was coming to site and what
they were there to do. Due to previous experiences with Facilities Contractors,
I may have appeared to over question advice at times, but feel a trusting
relationship is forming and really hope that this continues. There are many more
improvements to be made but the foundations have been laid to make this a
successful contract. Can you please pass on a big thank you to everyone in the
ECGFS team for their efforts.
NHS National Services Scotland
Nurse Practitioner
"I just felt that I had to contact you and let you know about the two marvellous
tradesmen that were here last week.They managed to do what various other workmen
could not, completing the work with skill and precision, and when they left you
would never have known that they had been in at all, other than the repair had
been completed and all was well.They are very polite, accommodating and clean
and tidy workers.I can only add that if there were more quality workmen like
these two guys the world would be a much better place."
Ocean Terminal
Centre Manager
ECGFS have been really proactive in introducing initiatives to Ocean Terminal in
the first 3 years of the contract. A lot of our energy consumption revolves
around lighting and ECGFS have brought a lot through energy saving studies, LED
fittings, test monitors, sensor installations and programming – and we have
benefitted through substantial savings. I’m confident ECGFS will continue to
bring important ideas to the party over the next 3 years. Additionally, our
full-time ECGFS Site Engineers are superb, work together as a great team and,
more importantly, integrate with our team as part of the fabric of the building.
National Library of Scotland
Facilities Manager
ECGFS are the main plant maintenance and operation contractors to the National
Library for Scotland and have a full-time team on site. In partnership with the
Estates staff, who formed a Green Team, they made a number of adjustments to
time schedules and set points, along with a careful observation of the HVAC
plant throughout the Library Estate, managing to reduce the carbon footprint by
a staggering 16% and meeting the entire year’s Carbon Management Plan target on
their own. NLS’ carbon emissions were reduced by 623 tonnes of CO2 and they
saved £75k on energy bills per year. In recognition, The Carbon Trust has
published a Case Study on NLS to inspire others to follow suit. Facilities
Manager
National Laboratory Service
Team Leader
I wanted to extend some positive feedback to you, specifically related to the
level of service we have recently received from your manager, Clive, and his
team of engineers. They have done a great job supporting me and the Environment
Agency at Starcross with our M&E contract. After years of having substandard
service from other suppliers, it is great to have such a reliable and consistent
service from ECG.
Eastgate Shopping Centre
Operations Manager
I have 2-5 ECG engineers on site, any issues that arise are dealt with
efficiently and effectively, an on-site Facilities Manager oversees this too.
Capita
FM Operations Manager
ECG remain my first thought and ‘go to’ in regard to providing a quality service
for M&E for many reasons, communication, flexibility, approachability,
professionalism and honesty!Contract Managers are always contactable and answer
queries within a satisfactory turnaround. The entire team ooze a willingness to
help and provide support. Keep up the great work!
The Thistles Shopping Centre
Technical Services Manager
ECG have a progressive style of working and are always advising on innovative
ideas/initiatives and are self-sufficient with varied levels of depth, technical
expertise and compliance monitoring at their own accord. As an organisation that
adopts management systems to ISO 9001, ISO 14001 & OHSAS 18001, this is pivotal
to us as clients as our approach is to operate with likeminded businesses.
Anderson Strathern
Facilities Officer
Every aspect of the services we get from ECG is excellent. From response times
to the professionalism of the engineers, it is faultless. I would highly
recommend.
Savills
Roving Building Manager
I just wanted to convey my gratitude for the effort made by your team at our
London sites where we have achieved Gold ratings in our recent Health & Safety
Audits. The M&E audit scores are also improving and the most recent one has
improved from 84% to 93%, a good improvement. The team deserve commendation for
their tireless effort and great attitude.
JLL
Procurement Category Manager
ECG score highly in all aspects of service as we measure them at JLL. They are
extremely capable and most importantly they are extremely willing to provide
excellent service. They are the highest performing hard services supplier on our
books.

24/7
HELPDESK
TECH
DESK
REAL-TIME
CONTACT
REAL-TIME
CONTACT
WORK COMPLETED
& LOGGED
WORK COMPLETED
& LOGGED
CLIENT
TRANSPARENCY
ALWAYS
BEST QUALITY

THE EVOLUTION OF NEXT-GENERATION FM

With the primary aim of giving clients exactly what they want – instant
visibility of a buildings real-time performance data and the ability to monitor
the status of M&E partner’s maintenance activities – we have invested
substantially to create a unique National Control Room which is a hub between
our business’s tailored CAFM & Elogbooks platform and the revolutionary 4D
monitoring solution. The result is the ultimate universal window into the live
health of a property.

Read More

From corporate HQs to shopping centres; public sector buildings to Housing
Association properties; our specialist engineering teams are maintaining and
repairing our clients’ business critical building services before the doors open
– and often late into the night when the last doors close, ensuring everything
is working like clockwork…

WHY NOT YOURS? THE NUMBER'S

0845 230 2308



SOCIAL RESPONSIBILITY

WORKING WITH LOCAL CHARITIES

ECGFS & SPIRIT AID - WORKING TOGETHER FOR OUR COMMUNITIES

“In a time of real crisis for many families, ECG facilitate and support the
incredible work that Spirit Aid does in our communities”

ECG partnered with Spirit Aid this year as we wanted to get involved in their
efforts to help out children and young people within our local communities and
across the world. We have had amazing feedback from everyone at Spirit Aid who
are so grateful for the support of ECG. It really means a lot for the company to
have such a great team who can make such a difference within our local
communities.



ECG Facilities Services was established in 1994 and provides M&E Maintenance
nationwide to the commercial & industrial sectors, plus specialist services in
Retail and Water Hygiene 24 hours a day, 7 days a week, 365 days a year.

The company now has strategic offices and Service Centres throughout the length
& breadth of the UK and is committed to innovation in delivering FM.

11 First Road,

Blantyre Industrial Estate,

Glasgow G72 0ND

+44 (0) 1698 828 778

facilities@ecg-maint.com

 * Modern Slavery Statement
 * Data Protection & Privacy Policy
 * Cookies Policy
 * Resources Library

ECG operate a number of internal policies to ensure that we are conducting
business in an ethical and transparent manner across the business and preferred
suppliers services.

Accreditations:



© ECG FS | All Rights Reserved

 * +44 (0) 1698 828 778

Envelope Linkedin-in

Website designed and developed by



This website uses cookies to ensure you get the best experience on our website.

Got It