Submitted URL: http://support.engineyard.com/
Effective URL: https://support.engineyard.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api from SG — Scanned from SG

Summary

This website contacted 2 IPs in 1 countries across 8 domains to perform 27 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.engineyard.com.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.
This is the only time support.engineyard.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 8 104.16.51.111 13335 (CLOUDFLAR...)
27 2
Domain Requested by
8 support.engineyard.com 4 redirects support.engineyard.com
0 central-supportdesk.zendesk.com Failed support.engineyard.com
0 www.google-analytics.com Failed support.engineyard.com
0 theme.zdassets.com Failed support.engineyard.com
0 www.devgraph.com Failed support.engineyard.com
0 trilogy-cs-ai-zd-helper.s3.amazonaws.com Failed support.engineyard.com
0 maxcdn.bootstrapcdn.com Failed support.engineyard.com
0 fonts.googleapis.com Failed support.engineyard.com
0 p18.zdassets.com Failed support.engineyard.com
0 static.zdassets.com Failed support.engineyard.com
27 10
Subject Issuer Validity Valid
support.engineyard.com
R3
2023-09-08 -
2023-12-07
3 months crt.sh

This page contains 3 frames:

Primary Page: https://support.engineyard.com/hc/en-us
Frame ID: 9568166DE9B8CD9C1B3443A4BD71D86D
Requests: 24 HTTP requests in this frame

Frame: https://support.engineyard.com/hc/theme_assets/7280/1235/digging_tool_panda.svg
Frame ID: DBC2E4845F951CC640C552E0735F459A
Requests: 1 HTTP requests in this frame

Frame: https://support.engineyard.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: B998B44FB5D8AB9FFC75790CDFB9B6FD
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

Engine Yard Support

Page URL History Show full URLs

  1. http://support.engineyard.com/ HTTP 301
    https://support.engineyard.com/ HTTP 302
    https://support.engineyard.com/hc HTTP 301
    https://support.engineyard.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

27
Requests

11 %
HTTPS

0 %
IPv6

8
Domains

10
Subdomains

2
IPs

1
Countries

19 kB
Transfer

77 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.engineyard.com/ HTTP 301
    https://support.engineyard.com/ HTTP 302
    https://support.engineyard.com/hc HTTP 301
    https://support.engineyard.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 24
  • https://support.engineyard.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.engineyard.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

27 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.engineyard.com/hc/
Redirect Chain
  • http://support.engineyard.com/
  • https://support.engineyard.com/
  • https://support.engineyard.com/hc
  • https://support.engineyard.com/hc/en-us
70 KB
15 KB
Document
General
Full URL
https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1d49b8c8deb62d930ab31cf98e63a370fa1b6462615f7b1b15c52226ae426206
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
zh-SG,zh;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
803c390bf8608801-SIN
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
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nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
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server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
80344b48d5eb6bbe-SIN
x-runtime
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x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-7d9d644cfd-5fz2l
x-zendesk-processed-host-header
support.engineyard.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
803c3907dc518801-SIN
content-language
en-us
content-type
text/html; charset=utf-8
date
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location
https://support.engineyard.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
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server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
803c3907dc518801-SIN
x-runtime
0.067741
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-8j6sd
x-zendesk-processed-host-header
support.engineyard.com
application-5dedcabe00a896eb2c214ed2973f0975.css
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0
0

theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
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0
0

style.css
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0
0

jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/
0
0

css2
fonts.googleapis.com/
0
0

font-awesome.min.css
maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/
0
0

helper.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
0
0

generic-contact.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
0
0

add-forethought.css
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
0
0

add-forethought.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
0
0

add-itar-chat.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
0
0

script.js
p18.zdassets.com/hc/theming_assets/2208048/360000277234/
0
0

logo.png
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0
0

00ca46a9f76750aca7f57ac885699e17356acda9.svg
theme.zdassets.com/theme_assets/2208048/
0
0

451d16d56139c64948c60c4de45c61f59e6cded2.svg
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0
0

04ce7ad718fa90884124e57463b12a8c711ba85a.svg
theme.zdassets.com/theme_assets/2208048/
0
0

82e89986e78d1a264393445a10c8c5a160313956.svg
theme.zdassets.com/theme_assets/2208048/
0
0

analytics.js
www.google-analytics.com/
0
0

digging_tool_panda.svg
support.engineyard.com/hc/theme_assets/7280/1235/ Frame DBC2
0
0
Document
General
Full URL
https://support.engineyard.com/hc/theme_assets/7280/1235/digging_tool_panda.svg
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=259200;

Request headers

Referer
https://support.engineyard.com/hc/en-us
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
zh-SG,zh;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
803c39193cb88801-SIN
content-encoding
br
content-type
text/html
date
Sat, 09 Sep 2023 03:07:48 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
report-to
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server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-request-id
803c391940a98801-SIN
x-runtime
0.031381
x-ua-compatible
IE=edge
x-zendesk-origin-server
help-center-unicorn-5454c477c8-8j6sd
x-zendesk-processed-host-header
support.engineyard.com
c06ed4e3b407175249ae20d21661632ce9cefad0.svg
theme.zdassets.com/theme_assets/2208048/
0
0

en-us.bf1ce5de86fa754a69fb.js
static.zdassets.com/hc/assets/
0
0

without_iframe.js
central-supportdesk.zendesk.com/auth/v2/host/
0
0

moment-4ef0d82f9fc65c8a28f659aa3430955f.js
static.zdassets.com/hc/assets/
0
0

hc_enduser-ebd8e1ba1389eceb2e541d01c9cc3bb3.js
static.zdassets.com/hc/assets/
0
0

main.js
support.engineyard.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/ Frame B998
Redirect Chain
  • https://support.engineyard.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
  • https://support.engineyard.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
7 KB
4 KB
Script
General
Full URL
https://support.engineyard.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/hc/en-us
Protocol
H2
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4fc5c770fdb1e46ec62d0ba26e705d9e0c1a291b5de0f566409b3519062fe641
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 03:07:48 GMT
content-encoding
br
x-content-type-options
nosniff
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
vary
accept-encoding
report-to
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content-type
application/javascript; charset=UTF-8
cache-control
max-age=14400, public
cf-ray
803c391e68e88801-SIN

Redirect headers

date
Sat, 09 Sep 2023 03:07:48 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
vary
accept-encoding
report-to
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location
/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
access-control-allow-origin
*
cache-control
max-age=300, public
cf-ray
803c39195cd08801-SIN
803c390bf8608801
support.engineyard.com/cdn-cgi/challenge-platform/h/b/jsd/r/ Frame B998
0
544 B
XHR
General
Full URL
https://support.engineyard.com/cdn-cgi/challenge-platform/h/b/jsd/r/803c390bf8608801
Requested by
Host: support.engineyard.com
URL: https://support.engineyard.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
Content-Type
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Response headers

date
Sat, 09 Sep 2023 03:07:50 GMT
content-encoding
br
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
cf-ray
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report-to
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content-type
text/plain; charset=UTF-8

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Domain
p18.zdassets.com
URL
https://p18.zdassets.com/hc/theming_assets/2208048/360000277234/style.css?digest=12865205831442
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Domain
fonts.googleapis.com
URL
https://fonts.googleapis.com/css2?family=Rubik:ital,wght@0,300;0,400;0,500;0,700;1,300;1,400;1,500;1,700&display=swap
Domain
maxcdn.bootstrapcdn.com
URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/font-awesome.min.css
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/helper.js
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/generic-contact.js
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.css
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.js
Domain
trilogy-cs-ai-zd-helper.s3.amazonaws.com
URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-itar-chat.js
Domain
p18.zdassets.com
URL
https://p18.zdassets.com/hc/theming_assets/2208048/360000277234/script.js?digest=12865205831442
Domain
www.devgraph.com
URL
https://www.devgraph.com/wp-content/themes/devgraph/images/logo.png
Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/2208048/00ca46a9f76750aca7f57ac885699e17356acda9.svg
Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/2208048/451d16d56139c64948c60c4de45c61f59e6cded2.svg
Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/2208048/04ce7ad718fa90884124e57463b12a8c711ba85a.svg
Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/2208048/82e89986e78d1a264393445a10c8c5a160313956.svg
Domain
www.google-analytics.com
URL
https://www.google-analytics.com/analytics.js
Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/2208048/c06ed4e3b407175249ae20d21661632ce9cefad0.svg
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/en-us.bf1ce5de86fa754a69fb.js
Domain
central-supportdesk.zendesk.com
URL
https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/hc_enduser-ebd8e1ba1389eceb2e541d01c9cc3bb3.js

Verdicts & Comments Add Verdict or Comment

6 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| documentPictureInPicture string| GoogleAnalyticsObject function| ga object| HelpCenter

2 Cookies

Domain/Path Name / Value
.support.engineyard.com/ Name: __cfruid
Value: adcf1e5dc18edc2c610f574a82652931f46872dc-1694228861
support.engineyard.com/ Name: _help_center_session
Value: V1BKTFJLVFdzYTQ5T3A1Y1diL3JVclZtWjJOVFBzMW1rMHNsM29LL29PZGVpQmc4U0ErQVZuMFRpWUtrSHRTV205L3ZKYzB2UTZmY0JmOFd3enl6Y3c9PS0tZG5hTlNROW1SU0xDU2ZRZ1BTTytkQT09--1b9426a867278039bac3f3908126c69dffb02532

23 Console Messages

Source Level URL
Text
network error URL: https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://p18.zdassets.com/hc/theming_assets/2208048/360000277234/style.css?digest=12865205831442
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.css
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/helper.js
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/generic-contact.js
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.js
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://p18.zdassets.com/hc/theming_assets/2208048/360000277234/script.js?digest=12865205831442
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-itar-chat.js
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://maxcdn.bootstrapcdn.com/font-awesome/4.6.3/css/font-awesome.min.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://fonts.googleapis.com/css2?family=Rubik:ital,wght@0,300;0,400;0,500;0,700;1,300;1,400;1,500;1,700&display=swap
Message:
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