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SIGNING
Find answers to your eSignature signing questions.
* 884 Topics
* 2,470 Replies
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884 TOPICS
Recently Active
Most Replies Most views Newest First
S
silvershowerNewcomer
asked in Signing
DISPUTED SIGNATURE
asking on behalf of a relative. He works for party A. Another employee at party
A signed a contract with party B they were not empowered to sign, and are now
denying signing the contract at all. without a copy of the contract, where to
start investigating this disputed signature? party B has a docusign license, but
not party A.
01
A
1 hour ago
E
Ed CharvetNewcomer
asked in Signing
STAMP BUT NO SIGNATURE
HiI have a deed which has been witnessed. The witness has given their details
and the signature is time stamped, but the witness did not insert the signature.
Does this mean that the witness signature is invalid and I am best to start
again...or does the stamp mean that it is a valid signature. thank you. Ed
01
C
3 hours ago
T
Terry LinNewcomer
asked in Signing
CANNOT REMOVE SIGNAUTRE IN DOCUMENT
Hi there, My supplier sent me a document to sign, but I found that there was
already a signature in the signing area. I have deleted all my signatures from
the management website, but the signature in the document still exists and
cannot be removed. Here are the methods I have tried: Using a different browser
Using an incognito window Long-pressing the signature (iPad, Chrome), but there
is no option to delete the signature Are there any other methods to resolve this
issue?
00
T
9 hours ago
F
FILNewcomer
asked in Signing
OVERLAPPING SIGNATURES
Hello, I had 7 people sign a document but the initials overlap on my document
since it takes up too much space. I don't want to redo my document and redo the
whole circuit. Is my final document still valid? THANKS
01
10 hours ago
Z
ZoryMclaughlinNewcomer
asked in Signing
SIGN NDOCUMENT
Is been a while, can find my way around, new phrases throwing me off.
03
C
20 hours ago
Wellington SilvanoNewcomer
asked in Signing
GENERAL WORKFLOW - DIGITAL SIGNATURE
When using digital signature DocuSign, where are the user's certificates (x.509)
and Keys stored? Are they kept in the cloud, on a token, or is the actual
signing performed using DocuSign's own certificate and keys? Additionally, do
the certificates and keys belong to the user, or are they provided by DocuSign?
Can you explain the workflow in detail? Furthermore, does this workflow vary
from country to country, or is the service uniform across different locations,
aside from the variations in Certificate Authorities (CAs)?
02
N
21 hours ago
S
stephane1919Newcomer
asked in Signing
PROCESS OF BULK SIGNATURE
Hi Two different questions Can Docusign accommodate the signature involving a
document with 2500 pages and 100 addressees ? What are the limits in terms of
pages / addresses Then, can a single addressee sign the equivalent of 100
documents at the same time ? Thanks Stéphane
02
N
21 hours ago
P
PeteNewcomer
asked in Signing
E-SIGNATURE ERROR ON FRENCH GOV SITE
Hello, I am receiving this error on a French Gov site, which I need to
electronically sign a document.error I am getting:------------------------Your
signature is not valid: The summary was signed with a foreign certificate
outside the EU and whose certification authority is not present among those
defined in the eIDAS trust lists. Your signature is therefore not considered
valid since we cannot find the certification authority of the certificate used
among the eIDAS trusted lists. We invite you to contact your signature provider
in order to have a compliant
signature.---------------------------------------What is strange is your company
is listed as a valid third party for electronic signatures.Here is the French
gov site that recommends your platform:
https://www.francenum.gouv.fr/guides-et-conseils/pilotage-de-lentreprise/dematerialisation-des-documents/la-signature#avancee
Here is original error message not translated: Votre signature n'est pas valide
: La synthèse a été signée ave
06
N
21 hours ago
S
SchedldoNewcomer
asked in Signing
DOCUSIGN SIGNATURE NOT VERIFIED FOR QES
Hi all, we need a valid QES signature chain and now there is additionally a
DocuSign sinature on the document which we don’t see. This can’t be verified
(see below) and we are scared that the signature chain is not valid for signing
a contract. There QES is strictly required. Did someone have a similar problem?
01
A
1 day ago
C
ChathuraNewcomer
asked in Signing
NOT VISIBLE EARLIER DOCUMENTS IN SENT BOX
Hi All, I don't see an option, how can we restore earlier documents if i lost
the visibility from sent box. Thanks
04
C
1 day ago
J
Jorge.ManzanoNewcomer
asked in Signing
CUSTOMER STILL RECEIVING REMINDERS AFTER THE ENVELOPE WAS VOIDED
Hi DocuSign team, Hope you can guide on this concern, an envelope was sent for 4
recipients to complete, later it was voided (two days later) three of them
completed before it was voided, the customer who did not sign the envelope still
receives reminders to complete it but how if it was voided? Could you please
advise? Thank you!
07
M
1 day ago
E
Eva MARQUOTNewcomer
asked in Signing
FORM INITIALS OF FIRST AND LAST NAME
Good morning, I would like to configure the “initials” field so that users who
must initial their contract (HR) do so in “letter” mode and by handwriting
because it is not readable. example: Mr Philippe ABBE must initial each page,
instead of having the initials handwritten I would like to see “PB” appear in
full in the “initials” field Thank you for your help
05
1 day ago
K
KC101Newcomer
asked in Signing
DATE STAMP
I have had multiple signatories on a document but one has their date stamped
incorrectly. They don't have a Docusign account. Why would this happen?
01
2 days ago
S
seantrbiNewcomer
asked in Signing
CONTRACTS LOCKED FOR SIGNATURE FOR A PERIOD OF TIME
I work in franchising and the FTC requires a “cooling off” period, in which a
document has to be sent, or “disclosed,” but it cannot be signed for a certain
number of days (usually 7 or 14). Is there a way docusign can send documents but
not allow a signature until a certain date or number of days in the future?
01
3 days ago
S
Simon O'FlahertyNewcomer
asked in Signing
KEEPING GETTING THIS ERROR AS I TRY TO SIGN DOCUMENT
04
A
3 days ago
L
LonisNewcomer
asked in Signing
SIGNATURE EPREL
Hello i want to sealed EPREL documents for verification , but even if i signed
the PDF , Eprel doesn't recognize seals
02
A
3 days ago
C
cesaryoNewcomer
asked in Signing
DOWNLOADING THE DOCUMENT BEFORE SIGNING
Good morning, With Docusign, is it possible to prevent recipients from
downloading the document before signing? It seems so to me but I'm not sure...
In fact, most other online signature platforms do not offer it. I don't really
see the point in the recipient being able to download the document, so possibly
signing it manually, sending it back and paying for an online signature service
where you can bypass the online signature. I am in France Thank you in advance
for your feedback.
02
C
3 days ago
S
SnezanaNewcomer
asked in Signing
CERTIFICATE OF COMPLETION
Hi there :) Could you please tell me if there is a way of extracting Certificate
of Completion for a document signed more than a year ago? We have a document
which is missing the CoC and we could not locate it because the system does not
allow us to scroll until we reach desired date and document. Many thanks.
02
C
3 days ago
G
gitaNewcomer
asked in Signing
CAN ALL THE SIGNERS OF THE ENVELOPE BE DISPLAYED ON THE DOCUMENT TO ALL THE
RECIPIENTS ?
I want to know if there is a way to display all the signatoryies with tags on
the envelope to all the listed recepients on the envelope. Currently only the
signer can see where he needs to sign and has no visibility if the other persons
before him /her has already signed. I understand that this is dictated by the
signing order. We have a requirement in our company to display all the signers
listed to receive the envelope and be able to view on the envelope who has
signed and whose signature is pending. I have not come across this functionality
yet. .
02
N
3 days ago
P
psultanNewcomer
asked in Signing
INSTITUTIONAL SIGNING/PROCESSING OF MULTIPLE DOCUMENTS.
Hello. What is the best practice for an educational institution that needs to
obtain a student’s signature on a DocuSign form that also requires a
co-signature by a representative of that institution? There does not seem to be
a bulk signature option when multiple documents need to be processed. Does
anyone have any suggestions about how to address this need most efficiently?
Thank you.
01
N
4 days ago
S
scottdunford1Observer
asked in Signing
HELP WITH OPENING DOCUMENT TO SIGN
I got "The envelope is not accessible at this time" I didn't recognize the user
code in my original email and said, “ I didn’t receive it.
01
N
4 days ago
J
JorisNewcomer
asked in Signing
ONE TIME ELECTRONIC QUALIFIED SIGNATURE
I need a qualified elekctrnic signature foor signing a document in France. It is
realy once, that I need it, as, in Holland (my nationality) this is totally not
required. I tried to get the qualified signature via FranceConnect+ but that is
only for the french themselves. I need to sign a document to end a company
inscription what was done by mistake. How do I do this without opening a paid
account with monthly payments?
01
N
4 days ago
A
Aknt94Newcomer
asked in Signing
CANCEL A SIGNATURE AS A RECIPIENT
Hi, I would like to know if it is possible for a recipient to cancel their
signature as long as the sender has not signed it yet. I would also like to know
how to access my trash, as I thought clicking delete would cancel my signature,
but I found out that was not the case.
01
4 days ago
K
KKBNewcomer
asked in Signing
DOWNLOADING PREVIOUSLY SIGNED DOCUMENTS
I want to download all Docusign documents for the past 12. months. The drop down
menu permits previously signed documents only in the past six months. Can you
help?
01
4 days ago
C
Charan BalamNewcomer
asked in Signing
CAN SIGNED DOCUMENT IN THE DOCUSIGN ENVELOPE DOWNLOADABLE FOR INFINITE TIME OR
NOT
Hello Everyone, I required some clarity around the download capabilities for
signed documents within a DocuSign envelope. Can signed document downloadable
for infinite time or not. Let me know, if we can the download the document
infinite time before envelope expires or not. Thanks and Regards Charan Balam
02
A
4 days ago
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