go.sabiogroup.com Open in urlscan Pro
104.17.70.206  Public Scan

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Text Content

REVOLUTIONISING THE
CUSTOMER EXPERIENCE

SABIO'S NEW EBOOK


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HOW AI AND AUTOMATION ARE IMPACTING THE CUSTOMER JOURNEY


Sabio's new eBook examines the shifting AI technology landscape for CRM,
customer data, contact centre and digital operations, and suggests that – rather
than technology – it is disconnected customer journeys and silos that now
represent the barriers to evolution. And in a world of complex vendor
relationships, we assess the choice CX teams face between adopting
‘best-of-breed’ AI solutions or following a more traditional ‘walled garden’
ecosystem approach.






UNLOCKING THE POWER OF GENERATIVE AI

How Generative AI fits in

Generative AI’s impact has fuelled discussions of an exciting ‘second wave’ in
AI capability. The technology is already showing how it has the potential to be
hugely disruptive, particularly through its ability to use deep learning to
produce human-like text, speech, imagery and video to such a high standard that
it can often be difficult to determine whether it’s been created by a human or
not.

But what does this mean for CX?
















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BITE-SIZED EBOOKS


Sabio’s eBook: ‘Placing Advisor Wellbeing at the top of the agenda’ is one of
five bite-sized eBooks in the
‘Empowering People to Deliver Excellent CX’ series. The collection focuses on
the tools and technologies
required to empower your advisors. Other eBooks in the series include;




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For 1/4, 1/3, and 1/2 width blocks, use a 435x270px image.
For 2/3, 3/4, and full-width blocks use a larger 540x335px image.

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For 2/3, 3/4, and full-width blocks use a larger 540x335px image.

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