www.moneypenny.com
Open in
urlscan Pro
2606:4700::6812:c17
Public Scan
Submitted URL: https://68388d90fdf74236806ad0df30554607.svc.dynamics.com/t/t/WsRjq3I1J3kAxMsuQ6J6sF2xemHEr1mc7d9xvjrApZkx/SG7mIBHsYJQKIe6P6NneXSHCEqcCJQPdpxwTWb3kxWMx
Effective URL: https://www.moneypenny.com/uk/privacy/
Submission: On November 15 via api from ES — Scanned from ES
Effective URL: https://www.moneypenny.com/uk/privacy/
Submission: On November 15 via api from ES — Scanned from ES
Form analysis 6 forms found in the DOM
<form>
<fieldset>
<legend class="visuallyhidden">Consent Selection</legend>
<div id="CybotCookiebotDialogBodyFieldsetInnerContainer">
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonNecessary"><strong
class="CybotCookiebotDialogBodyLevelButtonDescription">Necessary</strong></label>
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class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
</div>
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonPreferences"><strong
class="CybotCookiebotDialogBodyLevelButtonDescription">Preferences</strong></label>
<div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonPreferences" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
data-target="CybotCookiebotDialogBodyLevelButtonPreferencesInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
</div>
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonStatistics"><strong
class="CybotCookiebotDialogBodyLevelButtonDescription">Statistics</strong></label>
<div class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonStatistics" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelConsentCheckbox"
data-target="CybotCookiebotDialogBodyLevelButtonStatisticsInline" checked="checked" tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></div>
</div>
<div class="CybotCookiebotDialogBodyLevelButtonWrapper"><label class="CybotCookiebotDialogBodyLevelButtonLabel" for="CybotCookiebotDialogBodyLevelButtonMarketing"><strong
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</div>
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</form><form><input type="checkbox" id="CybotCookiebotDialogBodyLevelButtonNecessaryInline" class="CybotCookiebotDialogBodyLevelButton CybotCookiebotDialogBodyLevelButtonDisabled" disabled="disabled" checked="checked"> <span
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tabindex="0"> <span class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form><form class="CybotCookiebotDialogBodyLevelButtonSliderWrapper"><input type="checkbox" id="CybotCookiebotDialogBodyContentCheckboxPersonalInformation" class="CybotCookiebotDialogBodyLevelButton"> <span
class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>Text Content
* Consent
* Details
* [#IABV2SETTINGS#]
* About
THIS WEBSITE USES COOKIES
We use cookies to personalise content and ads, to provide social media features
and to analyse our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners who may combine it
with other information that you’ve provided to them or that they’ve collected
from your use of their services.
Consent Selection
Necessary
Preferences
Statistics
Marketing
Show details
* Necessary 49
Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
* Cookiebot
1
Learn more about this provider
CookieConsentStores the user's cookie consent state for the current domain
Maximum Storage Duration: 1 yearType: HTTP Cookie
* Google
10
Learn more about this provider
Some of the data collected by this provider is for the purposes of
personalization and measuring advertising effectiveness.
test_cookieUsed to check if the user's browser supports cookies.
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyAgentAvatarPending
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyHistory [x2]Pending
Maximum Storage Duration: 1 yearType: HTTP Cookie
MoneypennyRef [x2]Pending
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyUserAlias [x2]Pending
Maximum Storage Duration: 1 yearType: HTTP Cookie
MoneypennyVisit [x2]Identifies the last page visited by the visitor. This
is used in order to make the chat-box function more relevant.
Maximum Storage Duration: SessionType: HTTP Cookie
* LinkedIn
1
Learn more about this provider
li_gcStores the user's cookie consent state for the current domain
Maximum Storage Duration: 180 daysType: HTTP Cookie
* Microsoft
2
Learn more about this provider
_uetsid_expContains the expiry-date for the cookie with corresponding
name.
Maximum Storage Duration: PersistentType: HTML Local Storage
_uetvid_expContains the expiry-date for the cookie with corresponding
name.
Maximum Storage Duration: PersistentType: HTML Local Storage
* VWO
1
Learn more about this provider
_vwo_nls_q_#Pending
Maximum Storage Duration: PersistentType: HTML Local Storage
* Vimeo
1
Learn more about this provider
_cfuvidThis cookie is a part of the services provided by Cloudflare -
Including load-balancing, deliverance of website content and serving DNS
connection for website operators.
Maximum Storage Duration: SessionType: HTTP Cookie
* YouTube
9
Learn more about this provider
LogsDatabaseV2:V#||LogsRequestsStoreUsed to track user’s interaction with
embedded content.
Maximum Storage Duration: PersistentType: IndexedDB
YtIdbMeta#databasesUsed to track user’s interaction with embedded content.
Maximum Storage Duration: PersistentType: IndexedDB
yt-remote-cast-availableStores the user's video player preferences using
embedded YouTube video
Maximum Storage Duration: SessionType: HTML Local Storage
yt-remote-cast-installedStores the user's video player preferences using
embedded YouTube video
Maximum Storage Duration: SessionType: HTML Local Storage
yt-remote-connected-devicesStores the user's video player preferences
using embedded YouTube video
Maximum Storage Duration: PersistentType: HTML Local Storage
yt-remote-device-idStores the user's video player preferences using
embedded YouTube video
Maximum Storage Duration: PersistentType: HTML Local Storage
yt-remote-fast-check-periodStores the user's video player preferences
using embedded YouTube video
Maximum Storage Duration: SessionType: HTML Local Storage
yt-remote-session-appStores the user's video player preferences using
embedded YouTube video
Maximum Storage Duration: SessionType: HTML Local Storage
yt-remote-session-nameStores the user's video player preferences using
embedded YouTube video
Maximum Storage Duration: SessionType: HTML Local Storage
* data.whizeo.com
1
wz_userIdPending
Maximum Storage Duration: PersistentType: HTML Local Storage
* resources.moneypenny.com
2
mlw_time_consumed_quiz1Pending
Maximum Storage Duration: PersistentType: HTML Local Storage
quiz1pageUsed to contain user’s survey and quiz answers in Local Storage.
Maximum Storage Duration: SessionType: HTML Local Storage
* ruler.nyltx.com
10
__racntPending
Maximum Storage Duration: SessionType: HTTP Cookie
__racplx0Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__racplx1Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__racplx2Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__rasel0Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__rasel1Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__rasel2Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__ratel0Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__ratel1Pending
Maximum Storage Duration: SessionType: HTTP Cookie
__ratel2Pending
Maximum Storage Duration: SessionType: HTTP Cookie
* www.moneypenny.com
11
fileNamePending
Maximum Storage Duration: SessionType: HTML Local Storage
MoneypennyBannedThis cookie records when a visitor is banned from chatting
by agent (ban command) to prevent future chats. This will disable the chat
but not affect the offline message functionality when enabled.
Maximum Storage Duration: 30 daysType: HTTP Cookie
MoneypennyChatPollTracking of the index of the chat messages received
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyChatSessionThis cookie is set during an active chat in progress
to keep track of the session so that a chat can persist across the pages
of the website.
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyChatViewThis cookie is enforcing that only one chat window is
available for the user per active chat session. Once a new page is
reloaded, the previous chat window will be removed.
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyChatWindowThis cookie records the position and minimized status
of the chat box when the visitor navigates across the page.
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyMinimizeStashCookieThis cookie is used for the detection of new
messages while the chat is minimized, so that messages persist during
navigation across site pages.
Maximum Storage Duration: SessionType: HTTP Cookie
MoneypennyNoProactiveChatThis cookie is set to either ‘yes’ or ‘no’ and is
used to control whether or not the Moneypenny chat widget should re-prompt
the visitor with a proactive chat message. This is based on the Moneypenny
admin configuration setting “Proactive chat re-engagement delay”. Once the
chat box was closed or the chat was responded to by the visitor, the
cookie will be set to “no” until the re-engagement delay has expired. If
“Yes”, Moneypenny will evaluate the available proactive rules to prompt
the visitor with a new message (if one of the rules applies).
Maximum Storage Duration: 1 dayType: HTTP Cookie
TiPMixRegisters which server-cluster is serving the visitor. This is used
in context with load balancing, in order to optimize user experience.
Maximum Storage Duration: 1 dayType: HTTP Cookie
wpEmojiSettingsSupportsThis cookie is part of a bundle of cookies which
serve the purpose of content delivery and presentation. The cookies keep
the correct state of font, blog/picture sliders, color themes and other
website settings.
Maximum Storage Duration: SessionType: HTML Local Storage
x-ms-routing-nameRegisters which server-cluster is serving the visitor.
This is used in context with load balancing, in order to optimize user
experience.
Maximum Storage Duration: 1 dayType: HTTP Cookie
* Preferences 5
Preference cookies enable a website to remember information that changes the
way the website behaves or looks, like your preferred language or the region
that you are in.
* LinkedIn
1
Learn more about this provider
lidcRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Maximum Storage Duration: 1 dayType: HTTP Cookie
* resources.moneypenny.com
1
mlw_quiz_start_date1Used in context with the website quiz function. The
cookie contains data on visitor participation, language preference and
other parameters.
Maximum Storage Duration: PersistentType: HTML Local Storage
* www.moneypenny.com
3
MoneypennyApprovalstores the visitor’s acceptance of the Approval Checker
so that they are not prompted by it again if they have accepted it within
1 year.
Maximum Storage Duration: 1 yearType: HTTP Cookie
MoneypennyChatMessageThis cookie keeps track of a partial message entered
by visitor into the chat input area, and guarantees persistence of that
message across page changes on the same domain.
Maximum Storage Duration: 1 dayType: HTTP Cookie
MoneypennyUserEmailThis cookie stores the visitor email address. It is
used to pre-populate the prechat or offline form ’email’ field. This
cookie data may be collected in multiple ways: on use of the
setUserEmail() Javascript API and then submit of the prechat or offline
form, on submit of the prechat or offline form, or on agent’s use of the
/email chat command.
Maximum Storage Duration: 1 yearType: HTTP Cookie
* Statistics 21
Statistic cookies help website owners to understand how visitors interact
with websites by collecting and reporting information anonymously.
* Google
5
Learn more about this provider
Some of the data collected by this provider is for the purposes of
personalization and measuring advertising effectiveness.
collectUsed to send data to Google Analytics about the visitor's device
and behavior. Tracks the visitor across devices and marketing channels.
Maximum Storage Duration: SessionType: Pixel Tracker
_gaRegisters a unique ID that is used to generate statistical data on how
the visitor uses the website.
Maximum Storage Duration: 2 yearsType: HTTP Cookie
_ga_#Used by Google Analytics to collect data on the number of times a
user has visited the website as well as dates for the first and most
recent visit.
Maximum Storage Duration: 2 yearsType: HTTP Cookie
_gatUsed by Google Analytics to throttle request rate
Maximum Storage Duration: 1 dayType: HTTP Cookie
_gidRegisters a unique ID that is used to generate statistical data on how
the visitor uses the website.
Maximum Storage Duration: 1 dayType: HTTP Cookie
* SalesLoft
2
Learn more about this provider
sliguidContains an visitor ID - This is used to track visitors' navigation
and interaction on the website for internal website-optimization.
Maximum Storage Duration: 1 yearType: HTTP Cookie
slirequestedContains an visitor ID - This is used to track visitors'
navigation and interaction on the website for internal
website-optimization.
Maximum Storage Duration: 1 yearType: HTTP Cookie
* VWO
12
Learn more about this provider
_vis_opt_sUsed by Visual Website Optimizer to determine if the visitor is
participating in a design experiment.
Maximum Storage Duration: 100 daysType: HTTP Cookie
_vis_opt_test_cookieUsed to check if the user's browser supports cookies.
Maximum Storage Duration: SessionType: HTTP Cookie
_vwo_dsCollects data on the user's visits to the website, such as the
number of visits, average time spent on the website and what pages have
been loaded with the purpose of generating reports for optimising the
website content.
Maximum Storage Duration: 30 daysType: HTTP Cookie
_vwo_referrerRegisters data on visitors' website-behaviour. This is used
for internal analysis and website optimization.
Maximum Storage Duration: SessionType: HTTP Cookie
_vwo_snCollects statistics on the visitor's visits to the website, such as
the number of visits, average time spent on the website and what pages
have been read.
Maximum Storage Duration: 1 dayType: HTTP Cookie
_vwo_uuidUsed by Visual Website Optimizer to ensure that the same user
interface variant is displayed for each visit, if the user is
participating in a design experiment.
Maximum Storage Duration: 1 yearType: HTTP Cookie
_vwo_uuid_v2This cookie is set to make split-tests on the website, which
optimizes the website's relevance towards the visitor – the cookie can
also be set to improve the visitor's experience on a website.
Maximum Storage Duration: 1 yearType: HTTP Cookie
_vwo_756770_configPending
Maximum Storage Duration: PersistentType: HTML Local Storage
eu01/s.gifPending
Maximum Storage Duration: SessionType: Pixel Tracker
eu01/v.gifThis cookie is used by the website’s operator in context with
multi-variate testing. This is a tool used to combine or change content on
the website. This allows the website to find the best variation/edition of
the site.
Maximum Storage Duration: SessionType: Pixel Tracker
vwo_apm_sentPending
Maximum Storage Duration: PersistentType: HTML Local Storage
vwoSnThis cookie is set to make split-tests on the website, which
optimizes the website's relevance towards the visitor – the cookie can
also be set to improve the visitor's experience on a website.
Maximum Storage Duration: PersistentType: HTML Local Storage
* Vimeo
1
Learn more about this provider
vuidCollects data on the user's visits to the website, such as which pages
have been read.
Maximum Storage Duration: 2 yearsType: HTTP Cookie
* www.moneypenny.com
1
referrerDetects how the user reached the website by registering their last
URL-address.
Maximum Storage Duration: SessionType: HTML Local Storage
* Marketing 31
Marketing cookies are used to track visitors across websites. The intention
is to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
* Meta Platforms, Inc.
3
Learn more about this provider
lastExternalReferrerDetects how the user reached the website by
registering their last URL-address.
Maximum Storage Duration: PersistentType: HTML Local Storage
lastExternalReferrerTimeDetects how the user reached the website by
registering their last URL-address.
Maximum Storage Duration: PersistentType: HTML Local Storage
_fbpUsed by Facebook to deliver a series of advertisement products such as
real time bidding from third party advertisers.
Maximum Storage Duration: 3 monthsType: HTTP Cookie
* Google
5
Learn more about this provider
Some of the data collected by this provider is for the purposes of
personalization and measuring advertising effectiveness.
IDEUsed by Google DoubleClick to register and report the website user's
actions after viewing or clicking one of the advertiser's ads with the
purpose of measuring the efficacy of an ad and to present targeted ads to
the user.
Maximum Storage Duration: 400 daysType: HTTP Cookie
NIDRegisters a unique ID that identifies a returning user's device. The ID
is used for targeted ads.
Maximum Storage Duration: 6 monthsType: HTTP Cookie
pagead/1p-user-list/#Tracks if the user has shown interest in specific
products or events across multiple websites and detects how the user
navigates between sites. This is used for measurement of advertisement
efforts and facilitates payment of referral-fees between websites.
Maximum Storage Duration: SessionType: Pixel Tracker
_gcl_auUsed by Google AdSense for experimenting with advertisement
efficiency across websites using their services.
Maximum Storage Duration: 3 monthsType: HTTP Cookie
times_to_showUsed to determine when and where certain pop-ups on the
website should be presented for the user and remember whether the user has
closed these, to keep them from showing multiple times.
Maximum Storage Duration: PersistentType: HTML Local Storage
* LinkedIn
1
Learn more about this provider
bcookieUsed by the social networking service, LinkedIn, for tracking the
use of embedded services.
Maximum Storage Duration: 1 yearType: HTTP Cookie
* Microsoft
6
Learn more about this provider
_uetsidUsed to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Maximum Storage Duration: PersistentType: HTML Local Storage
_uetvidUsed to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Maximum Storage Duration: PersistentType: HTML Local Storage
MSPTCThis cookie registers data on the visitor. The information is used to
optimize advertisement relevance.
Maximum Storage Duration: 1 yearType: HTTP Cookie
MUIDUsed widely by Microsoft as a unique user ID. The cookie enables user
tracking by synchronising the ID across many Microsoft domains.
Maximum Storage Duration: 1 yearType: HTTP Cookie
_uetsidCollects data on visitor behaviour from multiple websites, in order
to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Maximum Storage Duration: 1 dayType: HTTP Cookie
_uetvidUsed to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Maximum Storage Duration: 1 yearType: HTTP Cookie
* SalesLoft
1
Learn more about this provider
sliregRegisters user behaviour and navigation on the website, and any
interaction with active campaigns. This is used for optimizing
advertisement and for efficient retargeting.
Maximum Storage Duration: 7 daysType: HTTP Cookie
* Salesloft
1
Learn more about this provider
site_identityCollects data on user behaviour and interaction in order to
optimize the website and make advertisement on the website more relevant.
Maximum Storage Duration: 1 yearType: HTTP Cookie
* Vimeo
1
Learn more about this provider
__cf_bmThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of
their website.
Maximum Storage Duration: 1 dayType: HTTP Cookie
* YouTube
11
Learn more about this provider
#-#Used to track user’s interaction with embedded content.
Maximum Storage Duration: SessionType: HTML Local Storage
iU5q-!O9@$Registers a unique ID to keep statistics of what videos from
YouTube the user has seen.
Maximum Storage Duration: SessionType: HTML Local Storage
LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded
content.
Maximum Storage Duration: SessionType: HTTP Cookie
nextIdUsed to track user’s interaction with embedded content.
Maximum Storage Duration: SessionType: HTTP Cookie
remote_sidNecessary for the implementation and functionality of YouTube
video-content on the website.
Maximum Storage Duration: SessionType: HTTP Cookie
requestsUsed to track user’s interaction with embedded content.
Maximum Storage Duration: SessionType: HTTP Cookie
TESTCOOKIESENABLEDUsed to track user’s interaction with embedded content.
Maximum Storage Duration: 1 dayType: HTTP Cookie
VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
integrated YouTube videos.
Maximum Storage Duration: 180 daysType: HTTP Cookie
YSCRegisters a unique ID to keep statistics of what videos from YouTube
the user has seen.
Maximum Storage Duration: SessionType: HTTP Cookie
yt.innertube::nextIdRegisters a unique ID to keep statistics of what
videos from YouTube the user has seen.
Maximum Storage Duration: PersistentType: HTML Local Storage
ytidb::LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded
content.
Maximum Storage Duration: PersistentType: HTML Local Storage
* ruler.nyltx.com
2
__rafmDetermines how the user accessed the website. This information is
used by the website operator in order to measure the efficiency of their
marketing.
Maximum Storage Duration: SessionType: HTTP Cookie
__raseshContains data on user navigation, interaction and time spent on
the website and its sub-pages. This data is used to optimise the relevance
of advertisements and for statistical purposes.
Maximum Storage Duration: 1028 daysType: HTTP Cookie
* Unclassified 25
Unclassified cookies are cookies that we are in the process of classifying,
together with the providers of individual cookies.
* Amazon
3
Learn more about this provider
__podscribe_didPending
Maximum Storage Duration: 1 yearType: HTTP Cookie
__podscribe_moneypenny_landing_urlPending
Maximum Storage Duration: 1 yearType: HTTP Cookie
__podscribe_moneypenny_referrerPending
Maximum Storage Duration: 1 yearType: HTTP Cookie
* Google
1
Learn more about this provider
Some of the data collected by this provider is for the purposes of
personalization and measuring advertising effectiveness.
isProactiveInvitePending
Maximum Storage Duration: SessionType: HTTP Cookie
* podscribe.com
3
_podscribe_didPending
Maximum Storage Duration: 1 yearType: HTTP Cookie
_podscribe_moneypenny_landing_urlPending
Maximum Storage Duration: 1 yearType: HTTP Cookie
_podscribe_moneypenny_referrerPending
Maximum Storage Duration: 1 yearType: HTTP Cookie
* secure.data-creativecompany.com
7
WebeoVisit.CIDPending
Maximum Storage Duration: PersistentType: HTML Local Storage
WebeoVisit.CNPending
Maximum Storage Duration: PersistentType: HTML Local Storage
WebeoVisit.EIDPending
Maximum Storage Duration: PersistentType: HTML Local Storage
WebeoVisit.ERPending
Maximum Storage Duration: PersistentType: HTML Local Storage
WebeoVisit.SDPending
Maximum Storage Duration: PersistentType: HTML Local Storage
WebeoVisit.TTLPending
Maximum Storage Duration: PersistentType: HTML Local Storage
WebeoVisit.VUIDPending
Maximum Storage Duration: PersistentType: HTML Local Storage
* verifi.podscribe.com
1
tagPending
Maximum Storage Duration: SessionType: Pixel Tracker
* www.moneypenny.com
10
__amplify__eventskeyPending
Maximum Storage Duration: PersistentType: HTML Local Storage
_glPending
Maximum Storage Duration: SessionType: HTML Local Storage
calcSectorPending
Maximum Storage Duration: PersistentType: HTML Local Storage
callsPending
Maximum Storage Duration: PersistentType: HTML Local Storage
missedCallsPending
Maximum Storage Duration: PersistentType: HTML Local Storage
missedCallsDataPending
Maximum Storage Duration: PersistentType: HTML Local Storage
missedValuePending
Maximum Storage Duration: PersistentType: HTML Local Storage
newCustomerPending
Maximum Storage Duration: PersistentType: HTML Local Storage
newCustomerDataPending
Maximum Storage Duration: PersistentType: HTML Local Storage
saleValuePending
Maximum Storage Duration: PersistentType: HTML Local Storage
Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#]
List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#]
Cookie declaration last updated on 1/11/24 by Cookiebot
[#IABV2_TITLE#]
[#IABV2_BODY_INTRO#]
[#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#]
[#IABV2_BODY_PREFERENCE_INTRO#]
[#IABV2_LABEL_PURPOSES#]
[#IABV2_BODY_PURPOSES_INTRO#]
[#IABV2_BODY_PURPOSES#]
[#IABV2_LABEL_FEATURES#]
[#IABV2_BODY_FEATURES_INTRO#]
[#IABV2_BODY_FEATURES#]
[#IABV2_LABEL_PARTNERS#]
[#IABV2_BODY_PARTNERS_INTRO#]
[#IABV2_BODY_PARTNERS#]
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experience more efficient.
The law states that we can store cookies on your device if they are strictly
necessary for the operation of this site. For all other types of cookies we need
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This site uses different types of cookies. Some cookies are placed by third
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PRIVACY POLICY
Your information is in safe hands
When you submit your information to Moneypenny, our primary concern is storing
it securely. From time to time, we may let you know about our own products and
promotional offers we believe are relevant to you. Please be assured – we never
sell data to third parties. Your trust is important to us and we value your
right to privacy.
We are committed to doing the right thing when it comes to how we collect, use
and protect your personal data, that's why we've developed this privacy policy
which:
* Sets out the types of personal data that we collect
* Explains how we use your data
* Explains how we ensure your privacy is maintained
* Explains the rights and choices you have when it comes to your personal data
This policy also applies to information we collect about people who use our
services and our website.
Moneypenny is a registered trademark of Callitech Limited trading as Moneypenny.
Under the General Data Protection Legislation (‘GDPR') we are classed as ‘the
Data Controller' and the individual whose data we have collected is known as the
data ‘subject'.
If you require any further information you can contact the Data Protection
Officer directly at dpo@moneypenny.com or post to Data Protection Officer,
Moneypenny, Western Gateway, Wrexham, LL13 7ZB.
WHAT TYPES OF DATA DOES MONEYPENNY COLLECT?
When you register with us or enquire about our Services, you may provide us with
the following pieces of personal data:
* Name and job title
* Company name and address
* Contact information including email address
* Financial details for invoicing and payment processing purposes
* Names and phone numbers of contacts you hold Information you believe is
relevant and necessary to deliver services e.g. payment preferences,
preferred contact times
Whilst delivering our services we may also collect the phone number the call
originated from.
In instances where we, Moneypenny, collect personal data we are known as the
data ‘controller' in instances where our clients supply the personal data we are
known as the data ‘processor'. When acting as a data processor we will manage on
your behalf the personal information you require from your clients.
WHAT MONEYPENNY DOES WITH THE INFORMATION WE GATHER
Moneypenny wants to provide the best service experience; we therefore gather
this data to understand your needs and personalise our service, thus providing
you with a better service experience. In particular, the information will be
used for:
* Providing a tailored and personalised service to clients and customers with
products and services most likely to interest you
* Internal audit purposes
* Improving our services
* Processing payments
* Periodically send promotional or market research communications which we
think you may find interesting using the contact details which you have
provided.
* Moneypenny may contact you by email, phone, SMS or mail. The lawful basis on
which we process data for this purpose includes:
* If you're a customer – a customer/contractual consent
* If you've enquired about our services – either consent (where we're obliged
to obtain), or legitimate interest will apply
Moneypenny app
Moneypenny uses GPS to inform the user's PA of their call handling preferences
at specific locations.
For each status with GPS enabled, the app will set up a geofence of 200 metres
around this chosen location. When the user enters that geofence the app will be
notified by the operating system, allowing it to change the user's status
automatically.
The user has the option of enabling another status automatically when they exit
the same geofence. We do not request or use the user's precise location whilst
the app is running in the background. The app is only notified when the user
enters or exits one of their status locations (the geofence boundary can be
viewed on the 'GPS settings' screen within the app).
HOW LONG DO WE KEEP YOUR DATA
Moneypenny will keep your information for as long as we are providing you a
service or are likely to provide a service due to an enquiry we have received.
We will retain records after our business relationship has ended in accordance
with our Data Retention Policy which can be accessed on our website. After this
time your data will be securely deleted.
Where data is processed solely for marketing purposes, any information we use
for this purpose will be kept until you notify us that you no longer wish to
receive this information, or until the data is deleted in accordance with our
Data Retention Policy, whichever is earliest. As part of ensuring we are
providing the right services to you we may use your data to pursue our
legitimate interests in a way which would reasonably be expected as part of
running our business and supplying services, this will be done in a way that
does not materially impact your rights, freedom or interests.
For example, we may use the services and products supplied historically to you
to support or make available personalised offers.
We may also use your address details to post out direct marketing materials
telling you about products and services that we think may be of interest to you.
SENSITIVE PERSONAL DATA
It may benefit you to notify us of any health condition or disability you have
so that we are aware of these conditions and how they affect you. This will
allow us to take any reasonable steps to accommodate specific needs or
requirements you have when providing our services to you. This type of
information is known under the law as ‘special category information' (or
‘sensitive personal data') and we require your explicit consent to process this
information.
This data will only be kept as long as it is required for this purpose, or until
such time as you notify us you no longer consent to its processing.
SHARING YOUR PERSONAL DATA
Moneypenny works with carefully selected Service Providers that carry out
certain functions on our behalf to support the services provided to you. These
include, for example, companies that help us with technology services, storing
and combining data, processing payments. We only share personal data that enable
our Service Providers to provide their services and it will always be shared in
a secure and appropriate manner.
We may share personal data with other organisations in the following
circumstances:
* If the law or a public authority says we must share the personal data;
* If we need to share personal data in order to establish, exercise or defend
our legal rights (this includes providing personal data to others for the
purposes of preventing fraud and reducing credit risk);
* To an organisation we sell or transfer (or enter into negotiations to sell or
transfer) any of our businesses or any of our rights or obligations under any
agreement we may have with you to. If the transfer or sale goes ahead, the
organisation receiving your personal data can use your personal data in the
same way as us; or
* To any other successors in title to our business
HOW WE PROTECT PERSONAL DATA
We know how important it is to protect and manage your personal data. This
section sets out some of the measures we have in place.
* We use computer safeguards such as firewalls and data encryption, and we
enforce physical access controls to our buildings and files to keep this data
safe. We only authorise access to employees who need it to carry out their
job responsibilities.
* We protect the security of your information while it is being transmitted by
encrypting it using Secure Sockets Layer (SSL).
* We enforce physical, electronic and procedural safeguards in connection with
the collection, storage and disclosure of personal data. We may occasionally
ask for proof of identity before we share your personal data with you.
However, whilst we take appropriate technical and organisational measures to
safeguard your personal data, please note that we cannot guarantee the security
of any personal data that you transfer over the internet to us.
All data, when no longer required will be treated in accordance with our Data
Retention Policy
YOUR RIGHTS AND CHOICES RELATING TO YOUR PERSONAL DATA
Under data protection legislation, you have several rights regarding the use of
your personal data, as follows:
The Right of Confirmation and Access
As a data subject you have the right to obtain confirmation from the data
controller as to whether or not personal data concerning you is being processed.
You also have the right to obtain from us free information about your personal
data stored at any time, and a copy of this information. Furthermore, you have
the right to obtain information as to whether personal data is transferred to a
third country or to an international organisation. Where this is the case, you
also have the right to be informed of the appropriate safeguards relating to the
transfer.
Right to Rectification and Erasure (Right to be Forgotten)
You have the right to ask us to rectify inaccurate data or to complete any
incomplete personal data that we hold.
You have the right to ask us to erase your personal data without delay where one
of the statutory grounds applies, so long as the processing is not necessary. If
you request us to erase your personal data, then this means that our business
relationship will end as we cannot provide our service without processing your
data.
Right of Restriction of Processing/Right to Object
You have the right to restrict the processing of your personal data under
certain circumstances, including if you have contested its accuracy and while
this is being verified by us, or if you have objected to its processing and
while we are considering whether we have legitimate grounds to continue to do
so. You have the right to object, on grounds relating to your particular
situation, at any time, to the processing of personal data concerning you.
Right of Data Portability
You also have the right for certain data you have given us to be provided to you
in a structured and commonly used electronic format (for example, a Microsoft
Excel file), so that you can move, copy or transfer this data easily to another
data controller. You may also request that we transmit this data directly to
another organisation where it is practical for us to do so.
Automated individual decision-making, including profiling
You have the right not to be subjected to a decision based solely on automated
processing, including profiling. Moneypenny do not process any personal data in
this way.
Data protection for Employment and Recruitment Procedures
Details of how we process data for recruitment or employment procedures are
covered separately and will be provided to applicants/employees as part of the
HR process.
How to exercise your Rights
If you wish to contact us in respect of any of the Rights described above,
please get in touch with our Data Protection Officer on 0345 123 3700 or via
email at dpo@moneypenny.com. We will respond to your request free of charge and
usually within one month.
How to complain about the use of your data
If you wish to raise a complaint about how we have handled your personal data,
including in relation to any of the rights outlined above, you can contact us on
the details below at the start of this notice and we will investigate the matter
for you.
If you are not satisfied with our response, or believe we are processing your
data unfairly or unlawfully, you can complain to the Supervisory Authority -
Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. You can find further information about the ICO and their
complaints procedure here: https://ico.org.uk/concerns/
This notice was last updated on 16/05/2018. We may change this notice by
updating this page to reflect changes in the law or our privacy practices.
However, we will not use your Personal Data in any new ways without your
consent.
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