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PRIVACY POLICY

 

Effective January 2020


TABLE OF CONTENTS

INTRODUCTION

Who We Are and What We Do

Why We Have a Privacy Policy

Scope

INFORMATION COLLECTION

Information Collection Purpose

Information Collection Types

Information Collection Methods and Sources

PayIt Human Resources Information Collection Types, Methods, and Sources

INFORMATION DISCLOSURE

CONSUMER RIGHTS AND COMPLIANCE

California Consumer Privacy Act (CCPA)

European Union General Data Protection Regulation (EU GDPR)

Individually Identifiable Health Information Notice and Patient Rights

CONTACT INFORMATION

INFORMATION SECURITY CONTROLS

Data Loss Prevention

Data Retention

PRIVACY POLICY ADMINISTRATION

Compliance

Privacy Policy Maintenance




INTRODUCTION


WHO WE ARE AND WHAT WE DO

PayIt provides an award-winning platform that enables governments to simplify
interactions with their constituents. Our solutions revolve around multiple
platforms, such as taxes, utilities, professional licensing, and motor vehicles,
and function as mobile, in-person, and web-based applications. In order to
facilitate these interactions, PayIt collects personal information from a
combination of its government clients and from constituents themselves. Please
read the following carefully to understand PayIt’s views and practices regarding
personal information and how PayIt will treat it.


WHY WE HAVE A PRIVACY POLICY

PayIt’s business is built upon the trust and integrity that our government
clients, constituents, and stakeholders place in our company, and therefore the
privacy and security of the data that PayIt stores, processes, and transmits on
behalf of our government clients and constituents is of paramount concern to the
entire company, including our employees and investors. As part of this
commitment, PayIt has published a Privacy Policy that outlines:

 * How and why we collect personal information
 * What personal information is collected by PayIt
 * How and when personal information is disclosed to third parties
 * What personal information is disclosed to third parties
 * The rights afforded to individuals around the storage, processing,
   disclosure, and transmission of their personal information.
 * The process by which constituents can request an accounting, and the removal,
   of their personal information as per applicable local, state, federal, and
   international laws

PayIt is committed to complying with all applicable laws and regulations
regarding the collection, storage, processing, transmission, dissemination, and
protection of personally information.


SCOPE

This policy applies to all personal information stored, processed, and
transmitted by PayIt using Company-owned assets, systems, and applications.




INFORMATION COLLECTION


INFORMATION COLLECTION PURPOSE

PayIt is contracted by our government clients to be a third-party service
provider for their interactions. As part of these interactions, PayIt must
collect information from our government clients in order to facilitate the
transaction, such as the amount of an outstanding property tax bill and the name
under which the property is registered, and constituents in order to complete
the transaction, such as a credit card number to pay the property tax bill. The
collection and processing of constituents’ personal information is contractually
and legally authorized by our government clients.

PayIt stores evidence of each transaction in order to register the interaction
with our government clients and provide customer support to both government
clients and constituents regarding the interaction.

PayIt may use your personal information to:

 * Fulfill your requests for certain products and services
 * Provide, maintain, protect, and improve our services
 * Respond to your inquiries about our services
 * Analyze site usage and improve the services provided through our applications
 * Deliver to you any alerts and communications relevant to your use of the
   services
 * Offer you other products, programs, or services that we believe may be of
   interest to you
 * Perform market research to troubleshoot problems and improve the product
 * Detect and protect against errors, fraud, or other criminal activity
 * Enforce our Terms of Use and as otherwise set forth in this Privacy Policy
 * In connection with a merger or sale of substantially all of our assets, or
   corporate reorganization
 * Support legal, regulatory, and law enforcement inquiries and investigations

By accessing and using PayIt’s Services, you agree that PayIt may use and
maintain your personal information as outlined in this document. You give PayIt
permission to combine information you enter or upload for the Services with that
of other users of the Services and/or other PayIt services.


INFORMATION COLLECTION TYPES

The type of personal information collected by PayIt depends on the type of
service the constituent is pursuing. The following is a comprehensive list of
categories of personal information that PayIt may collect:

 * Name
 * Address
 * Phone Number
 * E-Mail Address
 * Credit Card Number, Expiration Date, and Card Verification Value (CVV)
 * Bank Routing and Account Numbers
 * Property Parcel Number
 * Personal Property Type, Valuation, Tax Information, and Characteristics
 * Driver’s License Number
 * Social Security Number
 * Employment Information
 * Insurance Policy Information
 * Citizenship Status
 * Race
 * Professional Licensing Status and Information
 * Legal Citation Information
 * Constituent Endpoint Device Information, Internet Browser Type and Version,
   and Mobile Device Type and Version


INFORMATION COLLECTION METHODS AND SOURCES

PayIt receives personal information through the following methods:

 * Information that you directly and voluntarily submit as part of an
   interaction with PayIt
 * Account, financial, or transactional information from third parties with
   which you have a relationship and direct PayIt to retrieve on your behalf
 * Information from government clients where PayIt is acting as a third-party
   service provider
 * Information collected by cookies and other tracking technologies when you use
   our Sites
 * Information collected from third parties which are integral to our Services,
   including fraud monitoring providers, commercial databases, and identity and
   risk management providers.

When a constituent interacts with PayIt, the information provided during that
transaction may be linked to information obtained from our government clients to
create a singular record of information on an individual.

All data is stored, processed by, and transmitted to and from assets located
within each government client’s country of origin, e.g. if the government client
is located in the United States, the data is stored in the United States.

PayIt makes every effort, working in conjunction with our government clients, to
ensure the accuracy and completeness of all personal information that it stores,
processes, and transmits.


PAYIT HUMAN RESOURCES INFORMATION COLLECTION TYPES, METHODS, AND SOURCES

PayIt collects the following data for human resources purposes from its
employees:

 * Name
 * Address
 * Date of Birth
 * Phone Number
 * E-Mail Address
 * Bank Routing and Account Numbers
 * Social Security Number
 * Citizenship Status
 * Copies of Documents Required to Establish Citizenship and Employment
   Authorization (I9 Document)
 * Information Required to Establish Tax Withholding (W4 Document)

Prospective employees who apply to work at PayIt are asked to submit the
following information for hiring consideration:

 * Name
 * Address
 * Phone Number
 * E-Mail Address
 * A Resume Listing Employment and Education Information

All of this information is submitted directly and voluntarily by current and
prospective employees, respectively, as a condition of hiring and/or employment.
All data is stored, processed, and transmitted in the United States.




INFORMATION DISCLOSURE

PayIt will only disclose data within the scope of this policy to external
entities under the following circumstances:

 * The individual has provided consent to PayIt for the disclosure.
 * The disclosure is required for processing and/or to render Services to
   government clients, as outlined below.
 * There is a good-faith belief that the disclosure is reasonably necessary to
   * (a) satisfy any applicable law, regulation, legal process or enforceable
     governmental request;
   * (b) detect, prevent, or otherwise address fraud, security or technical
     issues; or
   * (c) protect against harm to the rights, property or safety of PayIt, its
     clients, or the public, as required or permitted by law.
 * The disclosure is required for PayIt human resources, payroll, and employment
   purposes.

PayIt may disclose the following personal information to the government
client(s) through which your specific interaction(s) are facilitated:

 * Name
 * Address
 * Phone Number
 * E-Mail Address
 * Property Parcel Number
 * Personal Property Type, Valuation, Tax Information, and Characteristics
 * Driver’s License Number
 * Social Security Number
 * Employment Information
 * Insurance Policy Information
 * Citizenship Status
 * Race
 * Professional Licensing Status and Information
 * Legal Citation Information
 * Transaction History
 * Individual Transaction Details
 * Account Status, Including Success and Failure of Transactions

PayIt may disclose the following personal information to any third-party service
providers with whom we partner in order to deliver PayIt’s Services:

 * Name
 * Address
 * Phone Number
 * E-Mail Address
 * Credit Card Number, Expiration Date, and Card Verification Value (CVV)
 * Bank Routing and Account Numbers
 * Transaction History
 * Individual Transaction Details
 * Account Status, Including Success and Failure of Transactions

The following information collected from current and prospective employees for
the purposes of PayIt’s human resources may be disclosed to third-party service
providers with whom we partner to deliver human resources services:

 * Name
 * Address
 * Date of Birth
 * Phone Number
 * E-Mail Address
 * Bank Routing and Account Numbers
 * Social Security Number
 * Citizenship Status
 * Copies of Documents Required to Establish Citizenship and Employment
   Authorization (I9 Document)
 * Information Required to Establish Tax Withholding (W4 Document)
 * A Resume Listing Employment and Education Information

PayIt will not, without your permission, publish or share your personal
information to third parties for their marketing purposes. PayIt does not sell
personal information to third parties or government clients.




CONSUMER RIGHTS AND COMPLIANCE


CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

Residents of the state of California have the following rights related to his or
her personal information:

 * The right to request, except where exempted by law –
   * Your personal information that has been collected by PayIt
   * The categories of personal information PayIt has collected about you in the
     past twelve (12) months.
   * The categories of personal information sold in the last twelve (12) months
   * The categories of personal information disclosed for a business purpose in
     the last twelve (12) months
   * The categories of personal information collected from you for the purposes
     of being sold or disclosed for a business purpose
   * The categories of third parties to whom personal information was sold
     and/or disclosed for a business purpose, except where exempted by law
 * The right to request a restriction of the sale of your personal information
 * The right to request the deletion of any personal information which has been
   collected from you by PayIt

Because PayIt routinely refreshes data collected from our government clients,
the ability to remove personal information as per the rights listed above may be
limited to transactional and account data that you have voluntarily provided
PayIt.  You will be notified of the personal information categories that we are
able to purge from our records in compliance with the CCPA.

You will not be charged for the requests listed above, up to twice per year. 
Additional requests may incur a processing fee.  Requests may be verified in
order to ensure their authenticity.  The “Contact Information” section outlines
where requests may be sent.  PayIt will respond within thirty (30) days.

More information on the CCPA can be found
at https://www.oag.ca.gov/privacy/ccpa.

The Personal Information Protection and Electronic Documents Act (PIPEDA)

Residents of Canada have the following rights related to his or her personal
information:

 * The right to request except where exempted by law –
   * Your personal information that has been collected by PayIt
   * The categories of personal information PayIt has collected about you
   * The categories of personal information sold to third parties
   * The categories of personal information disclosed to third parties for a
     business purpose
   * The categories of third parties to whom personal information was sold
     and/or disclosed for a business purpose, except where exempted by law
 * The right to review your personal information collected by PayIt for accuracy
   and completeness
 * When personal information is deemed inaccurate or incomplete, you have the
   right to request an amendment to your personal information, as allowed by law
 * The right to revoke your consent as to PayIt’s collection, use, and
   disclosure of your personal information

You will not be charged for the requests listed above, up to twice per year. 
Additional requests may incur a processing fee.  Requests may be verified in
order to ensure their authenticity.  The “Contact Information” section outlines
where requests may be sent.  PayIt will respond within thirty (30) days.

More information on the PIPEDA can be found
at https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/r_o_p/.


EUROPEAN UNION GENERAL DATA PROTECTION REGULATION (EU GDPR)

Individuals who reside within a country that is a part of the European Union
have the following rights related to his or her personal information:

 * The right to request, except where exempted by law –
   * Your personal information that has been collected by PayIt
   * The categories of personal information PayIt has collected about you
   * The retention periods for personal data
   * The categories of personal information sold to third parties
   * The categories of personal information disclosed to third parties for a
     business purpose
   * The categories of third parties to whom personal information was sold
     and/or disclosed for a business purpose, except where exempted by law
 * The right to review and obtain a copy of your personal information, which is
   maintained as part of PayIt’s designated record set
 * When personal information is deemed inaccurate or incomplete, you have the
   right to request an amendment to your personal information, as allowed by law
 * The right to revoke your consent as to PayIt’s collection, use, marketing,
   and disclosure of your personal information
 * The right to request a restriction of the disclosure of your personal
   information
 * The right to request a restriction of the use of your personal information if
   the information is to be used for a purpose under pretenses which differ from
   those which were communicated when the information was initially collected or
   authorized by you
 * The right to request the deletion of any personal information which has been
   collected from you by PayIt

Because PayIt routinely refreshes data collected from our government clients,
the ability to remove personal information as per the rights listed above may be
limited to transactional and account data that you have voluntarily provided
PayIt.  You will be notified of the personal information categories that we are
able to purge from our records in compliance with GDPR.

Requests may be verified in order to ensure their authenticity.  The “Contact
Information” section outlines where requests may be sent.  PayIt will respond
within thirty (30) days.

More information on GDPR can be found at https://gdpr-info.eu/.


INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION NOTICE AND PATIENT RIGHTS

If you believe your privacy rights regarding your Individually Identifiable
Health Information have been violated, you can contact PayIt, as outlined in the
“Contact Information” section below.  Individuals can also contact the United
States Department of Health and Human Services at https://www.hhs.gov/.

You have the following rights related to your Individually Identifiable Health
Information:

 * The right to review and obtain a copy of your protected health information,
   which is maintained as part of PayIt’s designated record set
 * When information is deemed inaccurate or incomplete, you have the right to
   request an amendment to your protected health information
 * The right to request a disclosure of all entities with which your protected
   health information was shared, except where exempted by law
 * The right to request a restriction of the disclosure of your protected health
   information
 * The right to request an alternative means for the communication of protected
   health information, other than one which has been chosen by PayIt.




CONTACT INFORMATION

PayIt’s headquarters is located in the United States in Kansas City, Missouri. 
PayIt has a designated Privacy Officer that handles all inquiries regarding this
document and our privacy practices.  Requests which fall under the CCPA must
also submit inquiries through the Privacy Officer.  All requests for further
information, questions, complaints, or amendment requests can be addressed to:

PayIt
c/o Privacy Officer
1812 Broadway Blvd.
Kansas City, MO
64118

E-Mail Address – privacy@payitgov.com

Phone Number – 1-800-268-9153

All communications will be evaluated on a case-by-case basis, and will be
processed in accordance with all Federal, State, International, Provincial, and
Local laws and regulatory requirements.  Responses to constituents will be in a
readable, structured, portable, and commonly-used format.




INFORMATION SECURITY CONTROLS


DATA LOSS PREVENTION

PayIt employs a variety of physical and logical security measures and controls,
including data encryption, to protect against the loss of confidentiality,
availability, or integrity of personal data. Policies and procedures are in
place to direct how personal data is to be protected within the organization,
the processes by which data protection mechanisms are employed, and to outline
disciplinary measures for violations.

Access to personal data is managed according to the principle of least privilege
and is restricted to only those employees and contracted third parties with a
need to know. Internal and external compliance and regulatory reviews of PayIt’s
data collection, storage and processing practices, and security measures are
performed on a regular basis.


DATA RETENTION

PayIt retains personal information from an interaction and transactional
standpoint for customer service and accounting purposes for a minimum of six
years and a maximum of ten years.  The minimum amount of time for which PayIt
maintains transactional information is dictated by state laws detailing the
minimum amount of time financial information must be maintained.  Applicable
data removal requests, as outlined in this document, will be processed after the
minimum amount of time for data retention has passed.




PRIVACY POLICY ADMINISTRATION


COMPLIANCE

PayIt has a duty to protect the privacy of its government clients and
constituents, and undergoes regular reviews to ensure adherence to documented
internal policies and procedures, as well as compliance with all applicable
laws, regulations, and requirements, as dictated by Federal, State,
International, Provincial, Local, and regulatory authorities.

The official version of this policy will be maintained on PayIt’s
website, https://payitgov.com/privacy/, and will be provided to anyone upon
request.


PRIVACY POLICY MAINTENANCE

The Privacy Policy is maintained by PayIt’s Privacy Officer, which is overseen
by the Chief Technology Officer.  Changes to the Privacy Policy are developed
and approved through PayIt’s internal governance documentation review process. 
The document is reviewed every twelve months.

This document may be updated as needed; however, previous versions of this
policy are on-file at PayIt’s Corporate Headquarters and are available upon
request.  A notice of any changes will be prominently posted on the front page
of PayIt’s website, https://payitgov.com/.

The date the Privacy Policy was last modified is at the bottom of this
document.  You are responsible for ensuring you periodically visit our Sites,
Services, and Privacy Policy to check for any changes.  By continuing to use
PayIt’s Services, you agree to the changes in this Privacy Policy.

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