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WATCH CNN IN THE UKFollow CNN’s continuing coverage of the Russian invasion of
Ukraine



US SATELLITE OPERATOR SAYS PERSISTENT CYBERATTACK AT BEGINNING OF UKRAINE WAR
AFFECTED TENS OF THOUSANDS OF CUSTOMERS

By Sean Lyngaas, CNN



Updated 2114 GMT (0514 HKT) March 30, 2022


JUST WATCHED


'PREPARATION, NOT PANIC': HEAD OF US CYBERSECURITY ON POSSIBLE RUSSIAN
CYBERATTACK


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'Preparation, not panic': Head of US cybersecurity on possible Russian
cyberattack 04:12

Washington (CNN)A multi-faceted cyberattack at the onset of Russia's war on
Ukraine knocked out internet service for tens of thousands of satellite modems
in Ukraine and elsewhere in Europe, the US-based telecommunications provider
that owns the network said Wednesday.

It's the most detailed public account yet of one of the most consequential hacks
of the war. US officials are investigating the incident as a potential Russian
state-sponsored cyberattack, CNN previously reported.
The hackers not only flooded the satellite modems owned by Viasat, a
California-based firm, with traffic to knock them offline, but also used
"destructive commands" to overwrite key data on the modems, Viasat said in its
report -- a sign of how intent the hackers were on disrupting service in
Ukraine.



'I can fight with a keyboard': How one Ukrainian IT specialist exposed a
notorious Russian ransomware gang
The hack occurred February 24 as the Russian military began their onslaught
against Ukraine. A top Ukrainian cyber official, Victor Zhora, on March 15
called the hack "a really huge loss in communications in the very beginning of
the war."

Reuters first reported on the Viasat findings Wednesday.
Read More
Viasat has been working to respond to the hack in the weeks since. It has
shipped nearly 30,000 modems to customers to get them back online, the firm said
Wednesday.
"The nature of this and other ongoing attacks we routinely see are dynamic, and
we're constantly updating our tools and mitigations to ensure that the network
is stable and secure," a Viasat spokesperson told CNN.



The US government is still investigating the hack.
"We do not have an attribution to share at this time and are looking at this
closely," Saloni Sharma, spokesperson for the National Security Council, said in
an email Wednesday. "As we have already said, we are concerned about the
apparent use of cyber operations to disrupt communications systems in Ukraine
and across Europe and affect businesses and individuals' access to the
Internet."
Viasat hired US cybersecurity firm Mandiant to investigate the incident.
Mandiant did not immediately respond to a request for comment.
The hack affected residential modems on Viasat's KA-SAT satellite network,
Viasat said Wednesday. "This cyber-attack did not impact Viasat's directly
managed mobility or government users on the KA-SAT satellite," the firm added.
'Preparation, not panic': Top US cyber official asks Americans to look out for
Russian hacking efforts
"It isn't surprising that the effects of the attack were not limited to Viasat
residential customers on Ukrainian territory," Brian Kime, a vice president at
cybersecurity firm ZeroFox, told CNN. "Collateral damage happens in all wars
and, if this was directed by Putin's government and successfully targeted
government and military customers of Viasat, there easily could have been a
similar impact on non-Ukrainian customers, including NATO members."
The battle for communications during the war in Ukraine has made satellite
owners and other telecommunications providers a prime target for hacking.

Triolan, an internet service provider with customers in key Ukrainian cities,
said March 10 that a cyberattack had disrupted service and blamed "the enemy" in
an apparent reference to Russia.
For their part, Ukrainian officials have encouraged volunteer hackers to hit
Russian organizations involved in the war.



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The death and destruction brought by Russia's war machine on full display here


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