www.lloydsbank.com Open in urlscan Pro
23.65.204.211  Public Scan

Submitted URL: http://185.106.93.146/
Effective URL: https://www.lloydsbank.com/
Submission: On September 22 via manual from AU — Scanned from AU

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Text Content

 * Accessibility statement [Accesskey '0'] Go to Accessibility statement
 * Skip to Content [Accesskey 'S'] Skip to main content
 * Skip to site Navigation [Accesskey 'N'] Go to Navigation
 * Go to Home page [Accesskey '1'] Go to Home page
 * Go to Sitemap [Accesskey '2'] Go to Sitemap

 * Personal
 * Business
 * Private Banking
 * International Banking

 * 
   Lloyds Bank Logo
 * 
   Lloyds Bank Logo
 * 
   Menu
   
   Close

 * Everyday banking
   
   Online services & more
   
   --------------------------------------------------------------------------------
   
      Everyday banking
   
    * How to get online
      
      How to get online
      
       * Set up the Mobile Banking app
       * Register for Internet Banking
       * Log on to Internet Banking
       * Reset your logon details
   
      Everyday banking
   
    * Mobile Banking app
      
      Mobile Banking app
      
       * Setting up our app
       * Biometrics
       * App notifications
   
      
    * Profile & settings
      
      Profile & settings
      
       * Change your telephone number
       * Change your address
       * Open Banking
   
      
    * Card & PIN services
      
      Card & PIN services
      
       * View your card details
       * Report your card lost or stolen
       * Order a replacement card
       * View your PIN
   
      
    * Payments & transfers
      
      Payments & transfers
      
       * Daily payment limits
       * Pay someone new
       * Cancel a Direct Debit
       * Pay in a cheque
       * Send money outside the UK
   
    * Statements & transactions
      
      Statements & transactions
      
       * See upcoming payments
       * Search transactions
       * Download statements

 * Help & security
   
   We're here for you
   
   --------------------------------------------------------------------------------
   
      Help & security
   
    * Fraud & security
      
      Fraud & security
      
       * Latest scams
       * Lost or stolen card
       * Unrecognised transactions
       * Replacement card or PIN
   
      Help & security
   
    * Money management
      
      Money management
      
       * Understanding credit
       * Managing someone's affairs
       * Financial planning
   
      
    * Life events
      
      Life events
      
       * Buying a home
       * Getting married
       * Family finances
       * Redundancy
       * Separation & divorce
       * Retirement
       * Bereavement
   
      
   
    * Difficult times
      
       * Money worries
       * Mental health support
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    * Customer support
      
      Customer support
      
       * Support & wellbeing
       * Banking online
       * Accessibility & disability
       * Contact us
       * Banking with us
       * Feedback & complaints

 * Current accounts
   
   Accounts & services
   
   --------------------------------------------------------------------------------
   
      Current accounts
   
    * Current accounts
      
      Current accounts
      
       * £175 Switching Offer
       * Club Lloyds Account
       * Classic Account
       * Silver Account
       * Club Lloyds Silver Account
       * Platinum Account
       * Club Lloyds Platinum Account
       * Youth & student accounts
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       * Compare our current accounts
   
      Current accounts
   
    * Travel services
      
      Travel services
      
       * Using your card abroad
       * Travel money
       * Send money outside the UK
   
      
   
    * Features & support
      
       * Switching to Lloyds Bank
       * Everyday Offers
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       * Current account help & guidance
   
      Already bank with us?
   
    *  * Existing customers
       * Upgrade options
       * Overdrafts
       * Payments & transfers
       * Mobile banking

 * Borrowing
   
   Cards, loans & car finance
   
   --------------------------------------------------------------------------------
   
      Borrowing
   
    * Credit cards
      
      Credit cards
      
       * Credit card eligibility checker
       * Balance transfer credit cards
       * Large purchase credit cards
       * Everyday spending credit cards
   
      Borrowing
   
    * Loans
      
      Loans
      
       * Loan calculator
       * Car loans
       * Debt consolidation loans
       * Home improvement loans
       * Holiday loans
       * Wedding loans
   
      
   
    * Car finance
      
      Car finance
      
       * Car finance calculator
       * Car finance options
       * Car refinance
       * Car leasing
   
      
   
    * Features & support
      
       * Credit cards help & guidance
       * Loans help & guidance
       * Car finance help & guidance
       * Borrowing options
       * Understanding credit
   
      Already borrowing with us?
   
    *  * Existing credit card customers
       * Existing loan customers
       * Existing car finance customers
       * Money worries
       * Mobile banking
       * Banking online

 * Mortgages
   
   Accounts & calculators
   
   --------------------------------------------------------------------------------
   
      Mortgages
   
    * Mortgages
      
      Mortgages
      
       * First time buyers
       * Moving home
       * Remortgage to us
       * Existing Lloyds Bank mortgage customers
       * Buying to let
       * Equity release
   
      Mortgages
   
    * Mortgage calculators & tools
      
      Mortgage calculators & tools
      
       * Mortgage calculator
       * Remortgage calculator
       * Get an agreement in principle
       * Base rate change calculator
       * Overpayment calculator
   
      Mortgages
   
    * 
   
      
   
    * Features & support
      
       * Mortgage help & guidance
       * Eco Home Reward
       * Eco Home offers
       * Mortgage protection
       * Contact us
   
      Already with us?
   
    * Existing customers
      
      Existing customers
      
       * Manage your mortgage
       * Switch to a new deal
       * Borrow more
       * Switch deal & borrow more
       * Moving home
       * Help with your payments
       * Learn about Home Wise
       * Your interest only mortgage
   
   
    * MORTGAGE SUPPORT
      
      Worried about paying your mortgage? We have various ways that we can help
      you.
      
      Get support

 * Savings
   
   Accounts & ISAs
   
   --------------------------------------------------------------------------------
   
      Savings accounts
   
    * Savings accounts
      
      Savings accounts
      
       * Instant access accounts
       * Fixed term accounts
       * Children's accounts
       * Joint savings accounts
   
      Savings accounts
   
    * ISAs
      
      ISAs
      
       * Cash ISA Saver
       * 2 Year Fixed Rate ISA
       * Help to Buy ISA
       * Stocks & Shares ISA
       * Junior Cash ISA
       * Investment ISA
   
      
   
    * Features & support
      
       * Savings calculator
       * Save the Change®
       * Savings help and guidance
       * ISAs explained
       * Savings interest rates
   
      Already saving with us?
   
    * Existing customers
      
      Existing customers
      
       * Top up your ISA
       * Transfer your ISA

 * Investing
   
   Pensions & investments
   
   --------------------------------------------------------------------------------
   
      Investing
   
    * Investing
      
      Investing
      
       * Compare investing options
       * Share Dealing ISA
       * Share Dealing Account
       * Pick your own investments
       * Ready-Made Investments
   
      Investing
   
    * ETF Quicklist
      
       * Introducing our ETF Quicklist
       * View our ETF Quicklist
   
      Investing
   
    * Pensions and retirement
      
      Pensions and retirement
      
       * Combining your pensions
       * Pension calculator
       * Personal pension
       * Transfer your pension
       * Self-Employed
   
      
   
    * Wealth management
      
      Wealth management
   
      
   
    * Guides and support
      
       * Understanding investing
       * Boost your skills
       * Research the market
       * Investing help and guidance
   
      Already investing with us?
   
    *  * Log on to Share Dealing
       * Log on to Online Banking
       * Understanding share dealing charges
   
   
    * FREE REGULAR INVESTING
      
      Start your investment journey with FREE regular investing and our ETF
      Quicklist.
      
      Show me how Link to exchange traded funds

 * Insurance
   
   Home, life & car
   
   --------------------------------------------------------------------------------
   
      Insurance
   
    * Home insurance
      
      Home insurance
      
       * Get a home insurance quote
       * Compare home insurance
       * Buildings & contents insurance
       * Contents insurance
       * Buildings insurance
       * Retrieve a home insurance quote
       * Home insurance help & guidance
   
      Insurance
   
    * Car insurance
      
      Car insurance
      
       * Compare car insurance
       * Car insurance help & guidance
   
      
   
    * Life insurance
      
      Life insurance
      
       * Life cover
       * Critical illness cover
       * Mortgage protection insurance
       * Life cover help & guidance
   
      
   
    * Other insurance
   
      
   
    * Business insurance
      
      Business insurance
   
      
   
    * Van insurance
      
      Van insurance
   
      
   
    * Landlord insurance
      
      Landlord insurance
   
      Already insured with us?
   
    * Existing home insurance customers
      
       * Renew your home insurance policy
       * Manage your home insurance policy
       * Make a home insurance claim
   
    * Existing life cover customers
      
       * Help with your life insurance policy
       * Make a life insurance claim
   
    * Existing car insurance customers
      
       * Help with your car insurance policy
       * Log on to My Account
       * Make a car insurance claim

 * 
   Help & Support
 * 
   Branch Finder
 * 
   Accessibility and disability

 *  * 
      Search Close
      
      Close
      Conduct a search
      When autocomplete results are available, use up and down arrows to review
      and enter to select.
      
      Clear
      Search
      Search
      Submit
      
      
      
    * 
      Log on
      
      Internet Banking
      
      Personal
      
      Business
      
      Register
      
      Keep me secure






EXCLUSIVE MORTGAGE OFFER FROM CLUB LLOYDS

With a Club Lloyds account, you could get an exclusive discount off the initial
mortgage rate.

Discover Club Lloyds

Offer can be changed or withdrawn at any time. Exclusions apply. Club Lloyds
current account required, £3 fee each month may apply. You could lose your home
if you don’t keep up your mortgage repayments.

 * Quick links

 * Mortgage support
 * Help with money worries
 * Protecting yourself from fraud
 * Log on

More
 * 
 * Log on

 


YOUR BANK IN YOUR POCKET

Join the 7 million customers who already use our highly rated app.

 

More about our app

 


YOUR BANK IN YOUR POCKET

Join the 7 million customers who already use our highly rated app.

 

Download app

Our Products


REMORTGAGE DEALS

Looking for a new mortgage deal? See if you could save money by switching to us.
You won't find us through a broker, so come direct today.

Remortgage deals


SILVER CURRENT ACCOUNT

Includes European family travel and mobile phone insurance, plus AA Breakdown
Family Cover for a £10 monthly fee to maintain the account.

Exclusions apply.

Learn more about Silver


CREDIT CARDS

Check your eligibility before you apply. It takes about 5 minutes and won’t
affect your credit score.

Check your eligibility


PERSONAL LOANS

Find out how much you could borrow before you apply. The amount we lend and the
rate we offer you will be dependent on your personal circumstances.

Get a quote now


SAVINGS

Whatever it is you want to save for, our range of savings accounts can help.
Find the right account for you.

View our savings products


TRY OUR READY-MADE INVESTMENTS

Just choose how much you want to invest, pick a risk level, then leave the rest
to our experts. Start from just £50 a month.

Capital at risk.

Ready-Made Investments


HOME INSURANCE

With Home Insurance Select there are three levels of cover: Bronze, Silver and
Gold.

It’s 10% cheaper when you get your quote and buy online, and you can get a quote
in minutes.

Home Insurance


NEED TRAVEL MONEY?

Get free next day delivery when you order by 1pm, just in time for your
holiday. 

Order travel money

 



OUR ONLINE EVENTS

Our Online Events programme has been created to help you in reaching your
financial goals, from buying your first home to planning your family finances –
we are by your side. The events take place online.

Register for our Online Events



CUSTOMER SUPPORT


SUPPORT FOR OUR MORTGAGE CUSTOMERS

We’ve signed up to the government’s Mortgage Charter. This means we’ve agreed to
work closely with the government to give mortgage customers the right support.

If you’re concerned about making future payments, or you’ve already missed one,
find out what we can offer you.

Get support


OUR HELP CENTRE

Looking for help? Use the information and guides in our Help Centre to find what
you need.

Help Centre



SUPPORT WITH THE COST OF LIVING 

As living costs rise, keeping on top of your money might be worrying. We can
help you manage your payments and provide some useful tips and tools.

Help with money worries

Help me manage my money


MORTGAGE CALCULATOR

If you’re looking to buy your first home, next home or to remortgage your
current home, use our mortgage calculator to find out how much you could borrow.

Try our mortgage calculator



OVERDRAFTS

An arranged overdraft can act as a short-term safety net for those moments in
life where you need to borrow a little extra money.

Find out more about overdrafts


EXTRA SUPPORT IF YOU HAVE A DISABILITY

Learn how we are making it easier to bank with us. Find out about the different
kinds of accessibility support we provide, and how to get in touch.

How we can support you

 



STAY SCAM SAFE

Even if you think you know all their tricks, fraudsters are using new ones all
the time. We’re here to help.


SPOT THE SIGNS

It can be difficult to tell the difference between a good deal and a scam.

What to look for


TRENDING SCAMS

See which scams that are common right now and how to protect yourself.

See the latest scams


REPORT A SCAM

How to get in touch if you think you’ve been scammed.

Report it now
 



STAY SCAM SAFE

Even if you think you know all their tricks, fraudsters are using new ones all
the time. We’re here to help.




SPOT THE SIGNS

It can be difficult to tell the difference between a good deal and a scam.

What to look for


TRENDING SCAMS

See which scams that are common right now and how to protect yourself.

See the latest scams


REPORT A SCAM

How to get in touch if you think you’ve been scammed.

Report it now



BANKING ONLINE

It's simple and safe in our app or on our website.


MOBILE BANKING APP

Scan to download the app

 * Join our 7 million app users.
 * Simple and secure logon.
 * Stay up to date with notifications.

More about our app


INTERNET BANKING

Log on to view or manage your accounts on our website.

Register

Log on


MOBILE BANKING APP

Scan to download

 * Join our 7 million app users.
 * Simple and secure logon.
 * Stay up to date with notifications.

Download app


INTERNET BANKING

Log on to view or manage your accounts on our website.

Register

Log on


INDEPENDENT SERVICE QUALITY SURVEY RESULTS

PERSONAL CURRENT ACCOUNTS


--------------------------------------------------------------------------------

Published August 2023

As part of a regulatory requirement, an independent survey was conducted to ask
approximately 1,000 customers of each of the 16 largest personal current account
providers if they would recommend their provider to friends and family. The
results represent the view of customers who took part in the survey.

OVERALL SERVICE QUALITY

We asked customers how likely they would be to recommend their personal current
account provider to friends and family.

RANKING



View the full set of results

The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found here.


BANKING IS BETTER WITH OUR APP

It's simple, secure and convenient.

More about our app


BANKING IS BETTER WITH OUR APP

It's simple, secure and convenient.

Download app



PRODUCTS AND SERVICES EXPANDABLE SECTION PRODUCTS AND SERVICES

 * Banking online
 * Mobile banking app
 * Current accounts
 * Credit cards
 * Loans
 * Car finance
 * Mortgages
 * Savings
 * Investing
 * Wealth Management
 * Retirement
 * Home insurance
 * Life cover
 * Car insurance


HELP AND SECURITY EXPANDABLE SECTION HELP AND SECURITY

 * Help centre
 * Contact us
 * Our virtual assistant
 * Service status
 * Find a branch
 * Sign Video
 * Signly
 * How to complain
 * Fraud
 * Accessibility & disability


LEGAL EXPANDABLE SECTION LEGAL

 * Legal information
 * Terms and conditions
 * Privacy
 * Cookies
 * Sitemap
 * Modern Slavery Statement (PDF, 761 KB)
 * Financial Services Compensation Scheme


ABOUT US EXPANDABLE SECTION ABOUT US

 * About Lloyds Bank
 * Equality & diversity
 * Lloyds Banking Group
 * Careers

--------------------------------------------------------------------------------

 * Connect with us
    * 
      Visit the Lloyds Twitter page. Opens in a new browser tab.
    * 
      Visit the Lloyds Facebook page. Opens in a new browser tab.
    * 
      Visit the Lloyds Youtube channel. Opens in a new browser tab.

Back to top Back to top


Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the
Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority under registration number 119278.




Mobile Banking app: Our app is available to UK personal Internet Banking
customers and Internet Banking customers with accounts held in Jersey, the
Bailiwick of Guernsey or the Isle of Man. You need to have a valid registered
phone number. Minimum operating systems apply, so check the App Store or Google
Play for details. Device registration required. The app doesn't work on
jailbroken or rooted devices. Terms and conditions apply.