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Redsys is a diverse organization committed to diversity. The language used in
the web content is intended to facilitate reading and understanding, so in no
case should they be considered discriminatory.


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Redsys is a diverse organization committed to diversity. The language used in
the web content is intended to facilitate reading and understanding, so in no
case should they be considered discriminatory.


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SHAREHOLDERS GENERAL MEETING




JUNE 20TH 2024

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 * Home
 * About us
   * Redsys Responsibility
 * Services
   * Financial Entities
   * E-Commerce
   * Digital Payments
   * Certifications
     
   * PSD2
   * Europay Vending
   * Other Services
 * Activity
 * Redsys Salud
 * Downloads
 * Blog
 * Ethical Channel
 * Contact


OUR CALLING CARD IS OUR SPECIALIZED EXPERIENCE OF


OVER 40 YEARS WITHIN THE PAYMENTS SYSTEMS INDUSTRY

Services to institutions


WE OFFER INTEGRAL TAILORED SOLUTIONS


TO MEET THE SPECIFIC NEEDS OF EACH CLIENT

Learn how


WE ARE CHANGING


THE PAYMENT SYSTEMS WORLD

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‹ ›



ABOUT US

Leaders in our industry by being the best possible choice for payment system
services focused in our clients.




FINANCIAL ENTITIES

We generate more value and support for financial institutions and their payment
business units.




E-COMMERCE

Our gateway allows institutions to offer their merchants a secure payment
platform on their websites.

ABOUT US

We offer quality payment system services; secure, flexible, innovative,
efficient and sustainable in time that make us competitive in the markets in
which we serve our clients.

As a leading national and international reference, Redsys has created a variety
of standards and technological-operational solutions for financial institutions
and other major industry players, both in Spain, Europe and Latin America.

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FINANCIAL ENTITIES

We develop business for the benefit of clients and end users: payment
processing, transaction security, terminal management, support and consultancy
services, R & D + I, customized developments, certifications, etc.

Card issuance and related services, are one of the cornerstones of the payment
system’ business. With its wide assortment of services Redsys covers all
requirements in this area.

Redsys covers all services acquirer, issuing and processing for entities.

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E-COMMERCE

Redsys has one of the sector’s most COMPLETE, FLEXIBLE and ADVANCED electronic
commerce platforms.

Our solution, marketed through the financial entities to which Redsys provides a
service, is the leader with the highest number of installations on on-line
stores in the domestic market and millions of operations performed daily.

Whether for large corporations or a small retailer, we offer multiple features,
operations and integration options that adapt to the needs of each business and
that are always evolving.

The simple process of integration is practically standard nowadays, and is quick
and effective for trade, either by using our free plug-ins with no need for
technical developments, or more advanced ad-hoc integrations through libraries
and help components.

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DIGITAL PAYMENTS

In recent years Redsys has devised solutions for payments systems that millions
of people use to this day.




CERTIFICATION

We are a Self Approval Company for MasterCard and an authorized Visa Laboratory
in Spain, Andorra and Brazil.




OTHER SERVICES

In addition to payment systems, Redsys also provides a wide range of
technological services.

DIGITAL PAYMENTS

In recent years Redsys has devised solutions for payments systems that millions
of people use to this day.

When you receive an SMS or a Push notification after a purchase, perform the
payment of your purchase on a mobile terminal, or pay with your card in an
e-commerce or use your digital wallet to pay, Redsys is there to give you the
service.

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CERTIFICATION

With over more than twelve years of proven experience, Redsys Laboratory is an
independent organization acknowledged by the major international brands that
have delegated in us the implementation and validation of their different
acquiring solutions, ensuring:

 * Adequate technical and operational connection with Redsys systems and other
   networks
 * Operational Integrity of Services
 * Correct functioning under existing national and international regulations in
   force

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OTHER SERVICES

Redsys not only provides the COMPLETE chain value in payment system
transactions, but also provides an ample catalogue of technological related
services.

 * Advantis
 * VIP Card Service
 * Payment Management
 * Promotional campaigns and automated discounts
 * ATM personalized informative messages
 * Account Management

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PROFITS



SEE PROFITS IN PREVIOUS YEARS


INFORMATION DOWNLOAD AND EXECUTABLES



In this section, available free of charge, you will find executable modules for
the integration of Redsys payment gateway (Virtual POS) in virtual web stores
that have been developed under WooCommerce, Prestashop, Magento, OsCommerce,
OpenCart, VirtueMart or ZenCart,. And also available, are the integration
assistance libraries (APIs).
Please read the conditions of use carefully

DOWNLOAD AND EXECUTABLES



DOWNLOAD YOUR POS MANUAL



Access for search and download

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CONTACT




HIRING AND OFFERING NEW SERVICES:

Do you need to include payment with cards as a method of payment in your
merchant?

Redsys is a company that offers its services to financial entities, these being
the ones that formalize the contracts with the merchants and which,
consequently, are in charge of all aspects related to their management.

To contract any service you must contact an entity of your choice. The list of
our partner organizations can be found in the section 'About us / Our partners'.

We suggest that you visit the websites of the different banks and a branch of
the entity that you choose, for more detailed information

Do you have a business and are you interested in any of our personalized
services?

In order to have any of our services it is necessary to contract them with a
financial institution, but if the service you need has any singularity, we can
provide you with more detailed guidance through the following e-mail box:

comercios@redsys.es

Internacional enquiries

If you are a prospective international partner, client or user, or if you
represent an international organisation looking for more information about our
company and services, you can contact our International team:

bdinternational@redsys.es

Do you want to become a supplier?

For new collaborations or proposal, contact the supplier relationship /
purchasing area:

compras@redsys.es

Do you need other information?

For any other information, please contact us::

902 090 786

info@redsys.es


TROUBLESHOOTING:

Do you have questions or problems with our e-commerce modules?

For any clarification about the service you must contact the entity with which
you have hired it or our Virtual POS service:

91 728 23 23
soportevirtual@redsys.es

Do you have a physical terminal that does not work well or do you want to change
the model?

Any type of incident or doubt that you have about the use of the terminals
should be brought to the direct knowledge of the entity you have signed the
contract with, which, through its central means of payment, may resolve any
doubts or problems that may arise.

If it is a simple fault, the technical assistance telephone number must appear
in the terminal; otherwise, the phone to report breakdowns depends on the entity
with which you have contracted the terminal:

91 728 23 28

Have you had any problem making a payment with your card or have you lost it?

Please note that financial entities, as owners of the cards they issue,
formalize the contracts with the holders and the merchants and which,
consequently, are in charge of authorizing or denying operations, making the
charges and retrocessions in their accounts and all aspects related to its
management.

Any type of incident that arises from the use of the card must be brought to the
attention of the entity with which you have signed the contract, which, through
its central for means of payment, will be responsible for reviewing,
investigating and solving the problems raised with the use of such card.

In case of card theft or loss, through our customer service center with 24-hour
service, the appropriate blocking can be made:

91 362 62 00

Do you have any trouble regarding with the integration of your POS with a PC or
mobile device (tablet, mobile)?

For any clarification about this service, you must contact the bank with which
you have contracted or with our POS_PC / MPOS Support service.

TPV-PC 91 728 23 28

TPV-ANDROID 91 728 23 31

soportetpvpc@redsys.es

Preferential Attention for Customers with Functional Diversity

Redsys has a telephone service line that will be managed by professionals with
experience in customer service and trained specifically to provide the best
possible service to customers with functional diversity.

By calling +34 900 109 002, which operates from Monday to Sunday, 24 hours a
day, our customers will be assisted with Card Blocking and Business Support
services.



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