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Submission: On December 26 via api from JP — Scanned from JP
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___ Sprinklr Request Demo * English (US) * English (GB) * Français * Português * 日本語 * Deutsch * 한국어 * Español Login Sprinklr * Products Unified-CXM Platform The first platform purpose-built for unified customer experience management (Unified-CXM) and trusted by the enterprise. What is Unified-CXM? View Platform * Sprinklr Service * Sprinklr Insights * Sprinklr Social * Sprinklr Marketing * Platform * All Products Sprinklr Service Transform customer service with seamless interactions across voice, social & digital channels with a unified, AI-powered CCaaS platform. * Overview * START FREE TRIAL Explore Sprinklr Service's Products * Inbound Voice Inbound contact center * Outbound Voice Outbound contact center * Self Serve Communities Community platform for your end users * Live Chat Embed personalized livechat on website & app * Conversational AI Platform Omni-channel AI chatbots & voicebots * Agent Assist Augment agent capabilities using AI * Knowledge Base Software Self Help centre for your agents and customers * Omnichannel routing Omnichannel unified assignment engine * Unified Agent desktop Integrated unified desktop * Supervisor console Team management and monitoring tool * Conversational IVR Incoming call management and handling * Quality management Improve agent efficiency with AI powered Quality Management * Conversational analytics Real time actionable insights over 100% conversations * Workforce management Streamline your workforce and boost performance * Reporting and analytics AI powered actionable insights to boost performance * Surveys Track customer happiness * Social care Manage 15+ social media channels Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms Read More * Unified-CXM * Solutions By Industry * Technology Sprinklr for Technology Brands Innovate faster and create memorable customer experiences Overview Featured Report Tech Industry Benchmarks Report for Digital CX & Social Download Report Customer Spotlight Philips uses Sprinklr to collaborate with 100 global partners Read Story * CPG Sprinklr for CPG Brands Stay ahead of disruptive trends, build great products and win consumer love. Overview Featured Report Food & Beverage Industry Benchmarking for Digital Unified-CXM Download Report Customer Spotlight Arnott’s Group strengthens brand trust by social listening Read Story * Financial Services Sprinklr for Financial Services Personalize customer engagement with enterprise-grade governance and compliance Overview Featured Report Make Compliant Customer-Centricity a Reality for Financial Services Download Report Customer Spotlight Wells Fargo ensures seamless customer experience across channels Read Story * Retail Sprinklr for Retail Industry Stay ahead of consumer trends, track store performance, elevate shopping experience and drive loyalty Overview Featured Report Retail Industry Benchmarking Report for Digital Unified-CXM Download Report Customer Spotlight Prada Group leads digital innovation for luxury brands Read Story * Travel & Hospitality Sprinklr for Travel & Hospitality Deliver 5-star experiences to your guests and flyers across the globe Overview Customer Spotlight Norse launched an omnichannel customer service solution in minutes Read Story Customer Spotlight AIDA Cruises stayed in close touch with its guests during travel shutdown Read Story * Pricing * Customers * Company * Our Story * Newsroom * Partners * Careers * Culture & Talent * Investor Relations * Security & Data Privacy * Contact Us In the News Sprinklr Named to 2023 Fortune Best Workplaces in New York™ Read Story Recognition Named as a Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms Download Report The Sprinklr Way Join the team that creates HAPPIER in everything we do! Join Us * Resources Learn * CX-WISE - Podcast New * Analyst Reports * Product Demo Days * eBooks & Reports * Events & Webinars * Blog * Unified-CXM Guide Services * Our Services * Training * For Agencies Support * Help Center * Release Notes * Contact Us Featured Report Scoring the 2023 Forbes World’s Most Influential CMOs: The Five Dimensions Download Report Upcoming Event Master social media management with the all-new, powerfully simple Sprinklr Social self-serve. Register Now * START FREE TRIAL * Request Demo 'UN-SILO YOUR TEAMS TO MAKE YOUR CUSTOMERS HAPPIER.' "Don’t let your internal silos lead to a fragmented customer experience. Understand, engage and delight your customers! Your customer-facing teams need to experience one unified platform. So your customers experience one unified brand." — Ragy Thomas, founder and CEO, Sprinklr LEARN MORE Request Demo 9 OUT OF THE TOP 10 MOST VALUABLE BRANDS TRUST SPRINKLR. RECOGNIZED AS THE DEFINITIVE INDUSTRY STANDARD IN HELPING ENTERPRISES MAKE CUSTOMERS HAPPIER. LEADER THE FORRESTER WAVE™ SALES SOCIAL ENGAGEMENT SOLUTIONS, Q1 2021 Explore AWARD G2 SUMMER’ 23 RANKINGS SPRINKLR SERVICE NAMED CONTACT-CENTER LEADER BY G2! Explore AWARD TRUSTRADIUS TOP RATED AWARDS SPRINKLR INSIGHTS IS TOP RATED ON TRUSTRADIUS Explore CHALLENGER 2023 GARTNER® MAGIC QUADRANT ENTERPRISE CONVERSATIONAL AI PLATFORMS Explore LEADER THE FORRESTER WAVE™ SOCIAL SUITES, Q3 2021 Explore A LEADER GARTNER® MAGIC QUADRANT™ CONTENT MARKETING PLATFORMS, 2023 Explore LEADER THE FORRESTER WAVE™ SALES SOCIAL ENGAGEMENT SOLUTIONS, Q1 2021 Explore AWARD G2 SUMMER’ 23 RANKINGS SPRINKLR SERVICE NAMED CONTACT-CENTER LEADER BY G2! Explore AWARD TRUSTRADIUS TOP RATED AWARDS SPRINKLR INSIGHTS IS TOP RATED ON TRUSTRADIUS Explore CHALLENGER 2023 GARTNER® MAGIC QUADRANT ENTERPRISE CONVERSATIONAL AI PLATFORMS Explore LEADER THE FORRESTER WAVE™ SOCIAL SUITES, Q3 2021 Explore A LEADER GARTNER® MAGIC QUADRANT™ CONTENT MARKETING PLATFORMS, 2023 Explore LEADER THE FORRESTER WAVE™ SALES SOCIAL ENGAGEMENT SOLUTIONS, Q1 2021 Explore AWARD G2 SUMMER’ 23 RANKINGS SPRINKLR SERVICE NAMED CONTACT-CENTER LEADER BY G2! Explore AWARD TRUSTRADIUS TOP RATED AWARDS SPRINKLR INSIGHTS IS TOP RATED ON TRUSTRADIUS Explore * 1 * 2 TRANSFORM CUSTOMER DATA INTO INSIGHTS — AND INSIGHTS INTO ACTION. Sprinklr Insights is how leading brands become customer-centric — by turning customer data into actionable insights and new business opportunities at scale. TURN AI-POWERED LISTENING INTO A COMPETITIVE ADVANTAGE. Sprinklr gives you a better understanding of feedback on your products and services — plus key insights on your competitors’ offerings and strategies — so you can identify critical market trends and capitalize on unmet customer needs. BUILD YOUR BUSINESS WITH REAL-TIME CUSTOMER INSIGHTS. With our AI engine, you can transform real-time voice of the customer data into actionable insights — and then share it in all formats and on all devices across your entire organization to fuel collaboration and innovation. REDUCE RISK AND PROTECT YOUR BRAND. Sprinklr Insights empowers your team with real-time insights on current events, trending events, and brand crises before they become consequential — so you can make proactive, informed decisions about your owned media strategies and tactics. Request Demo FOUR INDUSTRY-LEADING PRODUCTS. TOGETHER ON THE ONLY UNIFIED-CXM PLATFORM. DISCOVER UNIFIED-CXM There is a better way to keep up with the exponential growth of data on dozens of modern channels — and meet the rising demands of customers. Unified-CXM is the path forward out of point solution chaos. Explore the Platform SPRINKLR INSIGHTS Interpret data from all channels on one platform — and turn actionable insights into better experiences. Learn more SPRINKLR SERVICE Redefine service as a proactive, digital-first experience on the native channels your customers love. Learn more SPRINKLR MARKETING Deliver personalized experiences at scale — while keeping costs under control. Learn more SPRINKLR SOCIAL Connect with customers on 30+ modern channels — and protect your reputation at every touchpoint. Learn more HOW DOES UNIFIED-CXM ADDRESS REAL-WORLD CHALLENGES? ASK OUR ENTERPRISE CUSTOMERS. Customer story: U.S. Census Bureau In 2020, the U.S. Census Bureau needed to connect with the American public across a variety of modern digital and social channels. They turned to Sprinklr’s AI-powered Unified-CXM platform. WATCH THE VIDEO Customer story: P&G P&G needed a unified platform capable of capturing relevant customer data across modern channels at scale — and translating data into brand-building action. So they partnered with Sprinklr. WATCH THE VIDEO Customer story: U.S. Census Bureau In 2020, the U.S. Census Bureau needed to connect with the American public across a variety of modern digital and social channels. They turned to Sprinklr’s AI-powered Unified-CXM platform. WATCH THE VIDEO Customer story: P&G P&G needed a unified platform capable of capturing relevant customer data across modern channels at scale — and translating data into brand-building action. So they partnered with Sprinklr. WATCH THE VIDEO Customer story: U.S. Census Bureau In 2020, the U.S. Census Bureau needed to connect with the American public across a variety of modern digital and social channels. They turned to Sprinklr’s AI-powered Unified-CXM platform. WATCH THE VIDEO * 1 * 2 Thank you for contacting us. A Sprinklr representative will be in touch with you shortly. back to form It's time to discover how a unified strategy can help you make customers happier. Contact us today, and we'll create a customized proposal that addresses your unique business needs. Request a Demo Welcome Back, Not you? No need to fill out any forms — you're all set. Loading... Loading...Loading... Loading...Loading... Loading...Loading... Loading...Loading... Loading...Loading... Loading...Loading... Loading...Loading... Loading...Loading... Connect with us Sprinklr Website Home Products * Sprinklr Service * Sprinklr Insights * Sprinklr Marketing * Sprinklr Social * Unified-CXM Platform * Education Experience * Public Sector Solutions * Integrations Services * Our Services * Training * Partners * Agency * Developer Portal Company * Our Story * Newsroom * Investor Relations * Culture & Talent * Careers * Customers * Contact Us Resources * Analyst Reports * Product Demo Days * eBooks * Events * Blog * Unified-CXM Guide * CCaaS Guide * Social Listening Guide * Social Media Monitoring English (US) * English (US) * English (GB) * Français * Português * 日本語 * Deutsch * 한국어 * Español * Supplier Code of Conduct * Privacy * Legal * Do Not Sell or Share My Info * Cookie Preferences * Modern Slavery Statement * Index Egalité * Terms