URL: https://support.perform.trakstar.com/
Submission: On July 27 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 54.196.242.26, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.perform.trakstar.com.
TLS certificate: Issued by R3 on May 28th 2024. Valid for: 3 months.
This is the only time support.perform.trakstar.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.196.242.26 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.134 16509 (AMAZON-02)
3 143.204.215.36 16509 (AMAZON-02)
2 13.32.23.26 16509 (AMAZON-02)
10 5
Domain Requested by
3 beacon-v2.helpscout.net support.perform.trakstar.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.perform.trakstar.com
2 d3eto7onm69fcz.cloudfront.net support.perform.trakstar.com
1 support.perform.trakstar.com
10 5

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
support.perform.trakstar.com
R3
2024-05-28 -
2024-08-26
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.perform.trakstar.com/
Frame ID: DC767964BEB976594F44141478819837
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

Trakstar Perform

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

1
Countries

288 kB
Transfer

366 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.perform.trakstar.com/
29 KB
5 KB
Document
General
Full URL
https://support.perform.trakstar.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.196.242.26 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-196-242-26.compute-1.amazonaws.com
Software
openresty /
Resource Hash
ac9fbb296e0ed5ff1d14b91283f334a20e4971f04966cca91498002c3c665713

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Sat, 27 Jul 2024 10:17:15 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1720904626842.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1720904626842.css
Requested by
Host: support.perform.trakstar.com
URL: https://support.perform.trakstar.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:7200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.perform.trakstar.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 27 Jul 2024 09:17:56 GMT
via
1.1 98559aba51e0c88c6e74c88152fb63ae.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3582
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
YBQIal9rvmut8K0wzffK3x41Ts5iqwQLFmSmnjIJStCX514OrzMIQw==
lockup-h-perform-(1).png
d33v4339jhl8k0.cloudfront.net/docs/assets/59b173692c7d3a73488cae07/images/61547e012b380503dfdf5e09/
4 KB
5 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/59b173692c7d3a73488cae07/images/61547e012b380503dfdf5e09/lockup-h-perform-(1).png
Requested by
Host: support.perform.trakstar.com
URL: https://support.perform.trakstar.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2fb303d8b828bec94bec119e85951a1e57c826116942cad1ffaf94a45558d74c

Request headers

Referer
https://support.perform.trakstar.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 05:46:13 GMT
via
1.1 182ccc7786c60fec555dbcd8ce6baa5e.cloudfront.net (CloudFront)
last-modified
Wed, 29 Sep 2021 14:53:54 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
16263
x-amz-server-side-encryption
AES256
etag
"63c9e70fb03751493d64e2c33416fe53"
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
4569
x-amz-cf-id
Rwd_aIE0YF5_RM8KkIifHcPXPjGUyL82M94fyc871_JRmpddrJfQpw==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.perform.trakstar.com
URL: https://support.perform.trakstar.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:7200:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.perform.trakstar.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sat, 27 Jul 2024 09:56:10 GMT
via
1.1 98559aba51e0c88c6e74c88152fb63ae.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1265
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
o8xS6zaQLTYpKJqphOEMDvEynIk-pF9k5dazize0TVvglTFMGQIESw==
/
beacon-v2.helpscout.net/
458 B
903 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.perform.trakstar.com
URL: https://support.perform.trakstar.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
97b8e72185c8ce887a6cd587a01c3d0939d6d7ecc126f236a652c993211cf2d5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.perform.trakstar.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 10:16:26 GMT
content-encoding
gzip
via
1.1 8d31bbd9d6638cdacab37047b8045da4.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
68
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
327
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Fri, 26 Jul 2024 17:26:37 GMT
server
AmazonS3
etag
"c9b9bc74f8d0174e4eda0e91ee343dae"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
YlxJjELsT4HsLCqpkVYpfUE5YXZaKgkeSWu_7XbKYu24EL1kv3PLJQ==
mark-perform-(1).png
d33v4339jhl8k0.cloudfront.net/docs/assets/59b173692c7d3a73488cae07/images/60c121ae96768369c70bc391/
949 B
1 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/59b173692c7d3a73488cae07/images/60c121ae96768369c70bc391/mark-perform-(1).png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.134 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-134.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
79e9953c33ef5048d55a8dc55f514c0110d5e5856cdd7aedb68d103581484f8d

Request headers

Referer
https://support.perform.trakstar.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 10:17:15 GMT
via
1.1 182ccc7786c60fec555dbcd8ce6baa5e.cloudfront.net (CloudFront)
last-modified
Wed, 09 Jun 2021 20:16:47 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
11301
x-amz-server-side-encryption
AES256
etag
"a0f863752f6056ac01cf5494af94bccf"
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
949
x-amz-cf-id
LlYzuFG47OcQ3_YnsCoDMeYF7SQ_YNwN4Oe9nYMXEqYk0bhdEYYGYg==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/
62 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.perform.trakstar.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 09:51:36 GMT
content-encoding
gzip
via
1.1 8d31bbd9d6638cdacab37047b8045da4.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
1540
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 17 Jul 2024 17:16:49 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
s6WkBUiESRRDTXg4vg9Pv0RSp_RHVGTieXiqY82YhvVBhEQxB41nmQ==
main.5570767c.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.5570767c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
80edc674842c25c62d8d8bbf9c36d2f83d17c915a5de96032d3e00f8f56cd5a8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.perform.trakstar.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sat, 27 Jul 2024 09:28:09 GMT
content-encoding
gzip
via
1.1 8d31bbd9d6638cdacab37047b8045da4.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
2947
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12638
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Fri, 26 Jul 2024 17:26:38 GMT
server
AmazonS3
etag
"11f8231ed4b1ec279d7cd1af7e0fafe9"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
AA1aSsaNz247QLsDPUtXdivRWAWXzV_hUe6LO-jr2iJzhLClNdxFcA==
3a32a975-d0f6-403b-b8e3-a60b3f844b33
d3hb14vkzrxvla.cloudfront.net/v1/
8 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/3a32a975-d0f6-403b-b8e3-a60b3f844b33
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
5ad0693da86c1abfc7ed37c6aed4b15fcdeb86e153d9f5ab4bd20326b4b5998b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
38ecd3ea-ae4e-4cf5-88d6-2b237ae3a441
Helpscout-Release
2.2.207
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
afb6233a-9204-4f4e-bf1e-4b528e191b27
Referer
https://support.perform.trakstar.com/
Beacon-Device-Instance-ID
66923098-185b-415a-a2f6-28dc8d4319d2
Helpscout-Origin
Beacon-Embed

Response headers

date
Sat, 27 Jul 2024 10:17:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 cbe141923b7469a299306144733821c2.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-conversations-hour
10
vary
Origin,Access-Control-Request-Method
x-ratelimit-remaining-attachments-hour
10
access-control-allow-origin
https://support.perform.trakstar.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
content-type
application/json
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
6tvl0ylusZmHiM7vqfFEHuqFMJxjml_WfbP_Iudn5pDmlYhxQ2H-_g==
x-ratelimit-limit-chat-tokens-hour
25
3a32a975-d0f6-403b-b8e3-a60b3f844b33
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/3a32a975-d0f6-403b-b8e3-a60b3f844b33
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.26 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-26.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.perform.trakstar.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.perform.trakstar.com
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Sat, 27 Jul 2024 10:17:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 cbe141923b7469a299306144733821c2.cloudfront.net (CloudFront)
x-amz-cf-id
4PBSqP_9gd4cYl-OB7F2c3JCqDxppG4qKSmzEgGKGQ2tvq9JJ3A9Aw==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.perform.trakstar.com/ Name: PLAY_SESSION
Value: "f680ddce9545afaa03c5cbb22207948d73b243d6-siteId=5f5911434cedfd00173b655c&hs.session.id=chadAwfDLmxeOlB5r3NOhIzFQ1ET7pAmt5Ugsk1Sa67yj6vp9leEOhQG3OuhMDuZ&hs.session.exp=1722161835737"