www.outboundengine.com Open in urlscan Pro
2606:4700:3036::6815:1e84  Public Scan

Submitted URL: http://mkto-ab400157.com/u/MjY1LVRVQy02NTEAAAGJfc2AkfUvsK7obpO1p2H9Pg9BlupLw9Uc8S3dksali3Pulk88Ozp5MrA_hs81C6fD_eW_vQo=
Effective URL: https://www.outboundengine.com/privacy-policy/?mkt_tok=MjY1LVRVQy02NTEAAAGJfc2AkdMyO6qm0V49LpjLmQd9vYKm89SG1euWmopVv6YKJeQkTZLa...
Submission: On January 23 via api from US — Scanned from DE

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Text Content




 * Harmony – OutboundEngine
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 * Home
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   * Case Study – Craig Morningstar
   * Case Study – David Robnett
   * Case Study – Dustin Demeritt
   * Case Study – Fonda Hall
   * Case Study – Fred Amendola
   * Case Study – Harrison Doezema
   * Case Study – Kathleen Lantz
   * Case Study – Melanie Hadley
   * Case Study – Patti Hill
   * Case Study – Paul Thummel
   * Case Study – Regina Dortch
   * Case Study – Shawn and Kari Harger
   * Case Study – Steve Cabezud
   * Case Study – Susan Baca
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 * Customer Success Portal
 * Download Building Email List Scratch Guide
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 * Download the follow up template
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 * Email Signature Generator
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 * Thank You Harmony
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 * Two Minute Videos
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 * Automotive
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 * Business Strategy
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 * Criminal Defense
 * Customer Success
 * Digital Marketing
 * Email Marketing
 * Featured Content
 * Financial Advisors
 * Home Services
 * Inside Outbound
 * Insurance
 * Learn Marketing
 * Marketing Survival Kit
 * Massage Therapy
 * Mortgage
 * Product Updates
 * Promotional Products
 * Real Estate
 * Referrals
 * Sales
 * Small Business Strategy
 * Social Media Marketing
 * Wellness


Select Page
 * Home
 * A Small Orange
 * A Small Orange – Thank You
 * About Us
 * Agencies
 * AGI
 * All Demo Blog Marketing
 * Blog
 * Brand
 * Business Scan
 * Careers
   * Jobs
 * Contact Us
 * Customer Stories
   * Case Study – Bob Gunter
   * Case Study – Brittney Kusmierski
   * Case Study – Cindy Welsh
   * Case Study – Craig Morningstar
   * Case Study – David Robnett
   * Case Study – Dustin Demeritt
   * Case Study – Fonda Hall
   * Case Study – Fred Amendola
   * Case Study – Harrison Doezema
   * Case Study – Kathleen Lantz
   * Case Study – Melanie Hadley
   * Case Study – Patti Hill
   * Case Study – Paul Thummel
   * Case Study – Regina Dortch
   * Case Study – Shawn and Kari Harger
   * Case Study – Steve Cabezud
   * Case Study – Susan Baca
   * Case Study – Tina Beauchain
   * Case Study – Travis Brown
   * Case Study Ilona Coffey
 * Customer Success Portal
 * Download Building Email List Scratch Guide
 * Download Cut Paste Followup Templates
 * Download From Lead to Loyalty
 * Download the beginners guide to social media
 * Download the Email Marketing Roadmap
 * Download the follow up template
 * Download the follow up template insurance
 * Download the follow up template mortgage
 * Download the follow up template RE
 * Download the marketing survival kit
 * Download The State of Social
 * Email Signature Generator
 * Features
   * Content
   * Dashboard
   * Email Marketing
   * Financial Advisor Compliance
   * Insurance Compliance
   * Legal Compliance
   * Listings Pro
   * Live Chat
   * Mobile App
   * Mortgage Compliance
   * Profile Reach
   * Real Estate Compliance
   * Recruiting Marketing
   * Referrals
   * Reviews
   * Social Ads
   * Social Media
   * Support
   * Website
 * Financial Services Marketing Benchmarks Report
 * Get A Demo (Embedded In Mobile App)
 * Get The Demo
 * Group Accounts
 * Harmony – OutboundEngine
 * Home
 * Homestead
 * Homestead – Thank You
 * Homestead Old
 * How It Works
 * Industries
   * Automotive
   * Beauty & Spa
   * Financial Advisors
   * General
   * Home Services
   * Insurance
     * Live and Health Insurance
     * Property and Casualty Insurance
   * Legal
   * Mortgage
   * Mortgage Recruiting
   * Pet Services
   * Promotional Products
   * Real Estate
   * Real Estate Brokers
   * Travel & Tourism
   * Wellness
 * Insurance Marketing Benchmarks Report
 * Landing MQTO Preflight Download
 * Leadership
 * LeadingRE Brokers Thanks
 * LeadingRE Thanks
 * Login Marketing Section
 * Marketing Automation for BHHS Brokers – OutboundEngine
 * Marketing Automation for BHHS Brokers – OutboundEngine – Thanks
 * Marketing Automation for BHHS Realtors – OutboundEngine
 * Marketing Automation for BHHS Realtors – OutboundEngine – Thanks
 * Marketing Automation for Remax Agents – OutboundEngine
 * Marketing Automation for Remax Agents – OutboundEngine – Thanks
 * Marketing Automation for Remax Brokers – OutboundEngine
 * Marketing Automation for Remax Brokers – OutboundEngine – Thanks
 * Mortgage Marketing Benchmarks Report
 * OutboundEngine
 * Partners & Affiliates
   * Sign Up
 * Pricing
 * Privacy Policy
 * Profile Reach Scan
 * Real Estate Marketing Benchmarks Report
 * Referral Program
 * Resources
 * Reviews
 * Support
   * Best Practices
   * FAQs
   * Get Help
   * Knowledgebase
   * Setting Goals
   * Using OutboundEngine
 * Terms & Conditions
 * Thank You
 * Thank You – Blog Newsletter Sign-up
 * Thank You Harmony
 * Thank You Video FA
 * Thank You Video Insurance
 * Thank You Video Mortgage
 * Thank You Video RE
 * Thank You-Referral
 * Thanks For Unsubscribing
 * Two Minute Videos
 * Unsubscribe-Confirmation
 * Automotive
 * Beauty Salon
 * Business Strategy
 * Content Marketing
 * Criminal Defense
 * Customer Success
 * Digital Marketing
 * Email Marketing
 * Featured Content
 * Financial Advisors
 * Home Services
 * Inside Outbound
 * Insurance
 * Learn Marketing
 * Marketing Survival Kit
 * Massage Therapy
 * Mortgage
 * Product Updates
 * Promotional Products
 * Real Estate
 * Referrals
 * Sales
 * Small Business Strategy
 * Social Media Marketing
 * Wellness
 * Harmony – OutboundEngine
 * How It Works
 * Industries
 * Features
 * Pricing


 
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 * How It Works
 * Software
   * PRODUCT
     
     ALL-IN-ONE MARKETING SOFTWARE
     
     Create and maintain interest in your business
     
     SOCIAL ADS
     
     Done-for-You Facebook & Instagram Advertising
     
     LISTINGS PRO
     
     IDX Listings and Property Search
     
     FEATURES
     
     ATTRACT NEW CUSTOMERS
     
     Referrals
     
     Review Management
     
     Business Listing Management
     
     Social Media Advertising
     
      
     
     BUILD LASTING LOYALTY
     
     Email Newsletters
     
     Social Media Management
     
     Website
     
      
     
     GROW YOUR BUSINESS
     
     Dashboard
     
     Live Chat
     
     Mobile App
     
     Get a demo
 * Industry Expertise
   
   * BUSINESS CATEGORIES
     
     Automotive
     Financial Advisors
     Insurance
     Pet Services
     Travel & Tourism
     Beauty & Spa
     Legal
     Promotional Products
     Wellness
     Home Services
     Mortgage
     Real Estate
     
     NOT SURE WHERE YOU FIT IN?
     
     See all our full list of 200+ business categories.
     
     Find your industry
 * Pricing
 * Learn
   
   * LEARN
     
     BLOG
     
     News and practical advice to help grow your small business
     
     CUSTOMER STORIES
     
     Hear from customers that improved their business
     
     REVIEWS
     
     COMPANY
     
     PRESS
     
     SUPPORT
     
     CAREERS
     
     Get a demo
 * Contact
   
   * CONTACT
     
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OUTBOUNDENGINE PRIVACY POLICY

EFFECTIVE DATE: MARCH 31, 2020




OutboundEngine, Inc. (“OutboundEngine,” “we,” or “us”) is committed to
protecting the privacy of your information. OutboundEngine provides marketing
automation services and website chat services for business customers who
subscribe to our services  (our “Subscribers” or “Customers”). This Privacy
Policy describes how your personal information is collected, used, or shared by
OutboundEngine, including when we collect information on behalf of our Customers
through the provision of our Services (“Customer Data”).

THIS PRIVACY POLICY APPLIES TO INFORMATION COLLECTED THROUGH:

 * The OutboundEngine websites www.outboundengine.com and readychat.com (“OE
   Websites”) and any other website, service, email or application that links to
   this Privacy Policy;
 * Our proprietary SaaS marketing product (which includes email marketing,
   social media marketing, referral forms, review capture and syndication
   components) and our ReadyChat human-staffed live chat product (collectively,
   our “Services”);
 * Any customer website, including customer profile pages, provided by us in
   connection with the Services (“Customer Websites”);
 * Our mobile app, which enables our Customers to manage their Services, manage
   contacts and communicate with their customer contacts in connection with
   their use of the Services (the “App”).

Please note our Customers may have their own websites, applications and services
which are not controlled by OutboundEngine and which are not governed by this
Privacy Policy.

Please read this Privacy Policy carefully and save it. By accessing or using the
OE Websites, the App or any Customer Websites (collectively, the “Sites”) or use
our Services, you consent to our collection, storage, use and disclosure of your
personal information as described in this Privacy Policy and our Terms of
Service.

CLICK ON THE LINKS BELOW TO JUMP TO EACH SECTION:

Table of Contents

 * How OutboundEngine collects information
 * How we use Cookies and Other Tracking Technologies to Collect Information
 * Our use of information
 * Information sharing and disclosure
 * Control Over Your Information.
 * Third-Party Tracking and Online Advertising
 * Data Retention
 * Other Websites and Services
 * Confidentiality and Security
 * OutboundEngine’s relationship with customers
 * International Transfers
 * Children’s Privacy
 * Your California Privacy Rights
 * Changes to this Privacy Policy
 * Questions and Suggestions

1. HOW OUTBOUNDENGINE COLLECTS INFORMATION

We collect your personal information in a variety of ways. For example:

 * Information that you provide to us. We collect personal information when you
   set up an account with us, use or purchase our Services, or communicate with
   us. For example, we may request your personal information (e.g., your name,
   email address, phone number, payment information, and information about your
   business) when you register or fill out forms on an OE Website or App,
   purchase subscription services, or communicate with us, as well as any
   information you provide if you take part in any interactive features of the
   Service (e.g., promotions, surveys, etc.).  We collect information you may
   provide when providing content or commentary to our service in the form of a
   customer review. Please note that such reviews are published on our Sites and
   any personal information contained therein will be viewable by the public.
 * Address Book Information. With your permission, we may access your contact
   list available on your email service or mobile device so we can provide you
   with our Services.
 * Information we receive from social networking sites. When you interact with
   our Site or the Services through various social media, such as when you share
   OutboundEngine content on Facebook, Instagram, or other sites, we may receive
   information from the social network including your profile information and
   any other information you permit the social network to share with third
   parties.  The data we receive is dependent upon your privacy settings with
   the social network.  You should always review, and if necessary, adjust your
   privacy settings on third-party websites and services before linking or
   connecting them to our Service.   
 * From our partners and other third parties. We may receive information about
   you from our partners including, but not limited to distribution partners,
   investors, customers, data services, and marketing firms. We may combine this
   information with other information we collect from or about you. In these
   cases, our Privacy Policy governs the handling of the combined information.

CUSTOMER DATA

In providing our Service, we collect information on behalf of our Customers,
which could include personal information of our Customers’ existing and
potential clients, contacts and end users (all of which we call “Customer
Data”). We collect Customer Data in a variety of ways, including:

 * Provided by our Customers. We may collect personal information, including
   name, email address and contact information, when our Customers upload or
   otherwise provide contact lists of existing and potential clients to
   OutboundEngine or when Customer uploads or updates contacts in a third-party
   customer relationship management (CRM) platform and, through an API or cloud
   integration between OutboundEngine and such CRM platform, the contacts are
   synchronized and automatically added and/or updated within the Sites.
 * Collected through Customer Websites and social media sites. We collect
   personal information from users and visitors on Customer Websites provided by
   OutboundEngine, such as when a website visitor completes a form, provides
   information in connection with a request to be contacted by the Customer, or
   leaves a review. We also collect information from social media networks and
   services when we manage our Customer’s social media accounts or other social
   media activity.
 * Collected by OE Services deployed on third-party sites and services. Certain
   features of our Service may be deployed on third-party sites and services,
   for example, when we provide ReadyChat services on our Customer-owned
   websites or when we manage Customer profile pages on industry websites. We
   may collect personal information from website visitors, clients and others
   who engage with the OutboundEngine Services on Customer-owned sites and
   services.

We may combine this Customer Data with personal information we receive from
third party sources, such as data services, address look-ups, promotional
partners and other third party partners, as part of our Services offered to our
Customers.

We collect and process Customer Data solely on behalf of our Customers, and in
accordance with our agreements with the Customers in order to provide our
Services.

We may retain certain non personally -identifiable information related to the
data or content linked between third-party services for the purpose of improving
our Services.

We do not use or disclose Customer Data except as authorized or required by our
Customers and  and as provided for in our agreements with our Customers.

2. HOW WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES TO COLLECT INFORMATION

We, and our third party partners, automatically collect certain types of usage
information when you visit our Sites, read our emails, or otherwise engage with
us on our websites or our Customers’ sites and services. We typically collect
this information through a variety of tracking technologies, including cookies,
locally stored objects (LSOs) such as HTML5, web beacons, file information and
similar technology (collectively, “tracking technologies”).

We, and our third party partners, use tracking technologies to automatically
collect usage and device information, such as:

 * Information about your device and its software, such as your IP address,
   browser type, Internet service provider, device type/model/manufacturer,
   operating system, date and time stamp, and a unique ID that allows us to
   uniquely identify your browser, mobile device, or your account (including,
   for example, a persistent device identifier or an Ad ID), and other such
   information. We may also work with third-party partners to employ
   technologies, including the application of statistical modeling tools, which
   permit us to recognize and contact you across multiple devices.
 * Information about the way you access and use our Sites, for example, the site
   from which you came and the site to which you are going when you leave our
   Sites, the pages you visit, the links you click, whether you open emails or
   click the links contained in emails, whether you access the Sites from
   multiple devices, and other actions you take on the Sites.
 * Information about your location, including GPS coordinates (e.g., latitude
   and/or longitude) or similar information regarding the location of your
   mobile device, or we may be able to approximate or infer a device’s location
   by analyzing other information, like an IP address.
 * Analytics information. We may collect analytics data or use third-party
   analytics tools such as Google Analytics to help us measure traffic and usage
   trends for the Sites and to understand more about the demographics of our
   users. You can learn more about Google’s practices at
   http://www.google.com/policies/privacy/partners and view its opt-out options
   at https://tools.google.com/dlpage/gaoptout.

If you would prefer not to accept cookies, most browsers will allow you to: (i)
change your browser settings to notify you when you receive a cookie, which lets
you choose whether or not to accept it; (ii) disable existing cookies; or (iii)
set your browser to automatically reject cookies; however, doing so may
negatively impact your experience using the Services, as some features and
services may not work properly.  Deleting or blocking cookies does not delete
Local Storage Objects (LSOs) or similar technologies that do not rely on
cookies.  You may also set your email options to prevent the automatic
downloading of images that may contain technologies that would allow us to know
whether you have accessed our email and performed certain functions with it. 
Although we do our best to honor the privacy preferences of our users, we are
unable to respond to Do Not Track signals set by your browser at this time.

We and our third party partners may also use cookies and tracking technologies
for advertising purposes. For more information about ad tracking technologies,
please see “Third Party Tracking and Online Advertising” below.

3. OUR USE OF INFORMATION

We may use your information, including your personal data, as follows:

 * To provide you with products or services that you request or in which you
   express interest;
 * For billing purposes and to process your payments;
 * To enable you to participate in interactive features of the Services and the
   App (such as communications with other users);
 * To remember your information so you will not have to re-enter it during a
   subsequent visit; help you efficiently access your information after you sign
   in; provide, improve, test, update and monitor the OE Websites, the App or
   the Services; or diagnose or fix technology problems;
 * To provide software updates, product support, product enhancements and other
   services to you related to the Services, the OE Websites, the App and the
   Customer Websites;
 * To improve, market or promote OutboundEngine’s products and services
   (including the Services and the App);
 * To contact you, including about the Services, the App or your account;
 * To customize the advertising and content you see;
 * To alert you to product upgrades, special offers, updated information and
   other new products and services offered by OutboundEngine, our Customers and
   our third party partners;
 * To respond to comments, questions or requests for customer service;
 * To display advertisements, including advertisements from third parties;
 * For any other purpose we may describe when you provide the information.

4. INFORMATION SHARING AND DISCLOSURE

OutboundEngine will not sell or rent any of the personal information that you
provide to us. OutboundEngine uses the personal information you provide in a
manner that is consistent with this Privacy Policy.

OutboundEngine may, share your personal information in the instances described
below. For further information on your choices regarding your information, see
the “Control Over Your Information” section below.

We may share personal information that we collect with:

 * Agents, vendors or contractors that OutboundEngine uses to support the
   operations of our business and that perform services on our behalf, which may
   include serving targeted advertisements, sending emails, processing payments,
   providing web hosting and analytic services, subject to reasonable
   confidentiality terms.
 * Third party providers with whom we engage to provide Services to our
   Customers. These service providers may use personal information only for the
   purposes for which it is disclosed to them and are required to keep the
   information confidential, unless disclosure is reasonably necessary to
   perform the agreed-upon service.
 * The Customer. Customer Data collected from or on behalf of a Customer is
   shared with that Customer.  We do not share one Customer’s Customer Data with
   any other Customer. While we require our Customers to process Customer Data
   we collect on their behalf in accordance with the term of this Privacy
   Policy, our Customers may have their own privacy policies which may also
   govern their use of the personal information they collect.
 * Third parties as required by law or subpoena or if we reasonably believe that
   such action is necessary to (a) comply with the law and the reasonable
   requests of law enforcement; (b) to enforce our Terms of Use or other
   agreements or to protect the security or integrity of the OutboundEngine
   Services, including to prevent harm or financial loss, or in connection with
   preventing fraud or illegal activity; and/or (c) to exercise or protect the
   rights, property, or personal safety of OutboundEngine, our Customers,
   visitors, or others.
 * Other parties in connection with a transaction or potential transaction where
   OutboundEngine merges with another organization, files for bankruptcy, or
   sells some or all its assets or capital stock.
 * With other companies and brands owned or controlled by OutboundEngine, or
   under common ownership and control as OutboundEngine. These companies will
   use your personal information in the same way as we can under this Policy.

We may also share information with others in an aggregated or otherwise
anonymized form that does not reasonably identify you directly as an individual.

5. CONTROL OVER YOUR INFORMATION.

Modifying Your Account. If you have an OutboundEngine account, you may be able
to modify your information within the Services and the App themselves.  In
addition, you may request to modify certain information associated with your
OutboundEngine account where it is incorrect or incomplete at any time by
contacting OutboundEngine and describing the change you would like to make,
however, we cannot guarantee that all such requests will be accommodated.

Subscription to Third Party Applications When you register or create an account
with a third-party services that integrates with the Sites and/or the Services,
you may be required to provide access to your content or data.  The manner in
which your content or data is stored and disclosed by such third-party service
is governed by their respective Privacy Policies and OutboundEngine shall have
no liability in negligence, contract, tort, common law or other theory of
liability for their violations of same.

Email Communications.  From time to time, we may send you emails regarding
updates to our Service, products or services, notices about our organization, or
information about products/services we offer (or promotional offers from third
parties) that we think may be of interest to you, including emails on behalf of
one of our customers.

If you wish to unsubscribe from such emails, simply click the “unsubscribe link”
provided at the bottom of the email communication.  Note that you cannot
unsubscribe from certain services-related email communications (e.g., account
verification, confirmations of transactions, technical or legal notices).

When you unsubscribe from an email sent by OutboundEngine on behalf of a
Customer, we will no longer send you email communications on behalf of our
Customers. Please note that this unsubscribe does not apply to any email
communications that may be sent to you directly by a Customer in accordance with
that Customer’s applicable policies and agreements. Please contact the Customer
if you have questions about the Customer’s practices or if you would like to
unsubscribe from all email communications that may be sent to you by the
Customer.

SMS/Text Messages and calls.  Depending on the features and functionality of the
Services used by a Customer, a Customer may be able to communicate with you
through the Services by phone or SMS/Text. OutboundEngine does not send nor
control these calls or SMS/text messages sent by Customers through our Service.
If you do not wish to receive SMS/Text messages, please reply “STOP” to any
message a Customer sent to you through the OutboundEngine Service and
OutboundEngine will endeavor to prevent its Customers from sending you any
further SMS/texts through the Service. Please contact the Customer directly to
request to opt-out from all future communications from that Customer.

6. THIRD-PARTY TRACKING AND ONLINE ADVERTISING

We may share, or we may permit third-party online advertising networks, social
media companies and other third-party services, to collect information about
your use of our Sites and Services over time so that they may play or display
ads that may be relevant to your interests on our Sites as well as on other
websites or apps, or on other devices you may use.  Typically, though not
always, the information we share is provided through cookies or similar tracking
technologies, which recognize the device you are using and collect information,
including hashed data, click stream information, browser type, time and date you
visited the site, and other information.  This information is used to display
targeted ads on or through our Sites or on other websites, apps or services.  We
or the online advertising networks use this information to make the
advertisements you see online more relevant to your interests. We may also
display targeted advertising to you through social media platforms, such as
Facebook, Twitter, Google+ and others. These companies have interest-based
advertising programs that allow us to direct advertisements to users who have
shown interest in our Service or our Customers’ services while those users are
on the social media platform, or to groups of other users who share similar
traits, such as likely commercial interests and demographics. These
advertisements are governed by the privacy policies of those social media
companies that provide them.

As noted above, depending on your browser or mobile device, you may be able to
manage cookies and other tracking technologies through the settings on your
browser or mobile device.  You may also be able to limit interest-based
advertising through the settings on your mobile device by selecting “limit ad
tracking” (iOS) or “opt-out of interest based ads” (Android).  To learn more
about interest-based advertising and how you may be able to opt-out of some of
this advertising, you may wish to visit the Network Advertising Initiative’s
online resources, at http://www.networkadvertising.org/choices, and/or the DAA’s
resources at www.aboutads.info/choices, and you may also adjust your ad
preferences through your Facebook settings.  You may also be able to opt-out of
some – but not all – interest-based ads served by mobile ad networks by visiting
http://youradchoices.com/appchoices and downloading the mobile AppChoices app.

Google Analytics and Advertising. We may also utilize certain forms of display
advertising and other advanced features through Google Analytics, such as
Remarketing with Google Analytics, Google Display Network Impression Reporting,
and Google Analytics Demographics and Interest Reporting. These features enable
us to use first-party cookies (such as the Google Analytics cookie) and
third-party cookies (such as the DoubleClick advertising cookie) or other
third-party cookies together to inform, optimize, and display ads based on your
past visits to the Sites. You may control your advertising preferences or
opt-out of certain Google advertising products by visiting the Google Ads
Preferences Manager, currently available at https://google.com/ads/preferences,
or by vising NAI’s online resources at
http://www.networkadvertising.org/choices.

7. DATA RETENTION

We may retain information we collect until we no longer need the information to
fulfill our legitimate business purposes, or for a period of time specifically
required or allowed by applicable laws, rules or regulations. We may, though we
have no obligation to, retain Customer Data beyond the term of the Customer
agreement unless we receive a deletion request from a Customer.

If you no longer want us to maintain or use your information, you can send an
e-mail to support@outboundengine.com.  Please note that even after we delete
your personal data, we may retain some information as necessary to fulfill our
legitimate business interests, such as fraud detection and prevention, and to
comply with our legal obligations. For example, OutboundEngine reserves the
right to keep transaction related information for record keeping purposes.

Please note that OutboundEngine may not be able to modify or delete Customer
Data in certain circumstances, except at the request of our Customer. Please
contact the Customer directly if you have questions about how a Customer may use
your personal information.

8.  OTHER WEBSITES AND SERVICES

The Services, OE Websites, the App or Customer Websites may contain links to or
associations with other websites or services that we do not own or operate (e.g.
LinkedIn). We are not responsible for the practices employed by any websites or
services linked to or from the Services, OE Websites, the App or Customer
Websites, including the information or content contained within them. Your
browsing and interaction on any other website or service are subject to the
applicable third party’s rules and policies, not ours. If you are using a
third-party website or service.  You do so at your own risk.

9. CONFIDENTIALITY AND SECURITY

We maintain commercially reasonable physical, electronic, and procedural
safeguards designed to protect information that is protected by law, from loss,
misuse, and unauthorized access, disclosure, alteration, or destruction. These
safeguards include storing your information on our secure servers behind
firewalls.

Despite the actions and precautions we take, however, no data transmissions over
the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure
or warrant the security of the information you send to us via email or the
Internet and you acknowledge and agree that you transmit it to us at your own
risk.

In the event that any information under our control is compromised as a result
of a breach of security, we will take reasonable steps to investigate the
situation and, if notification and/or other steps are required by international,
federal or state law, we will cooperate and assist Customers in fulfilling those
legal obligations.

At all times, each Customer will remain responsible for the privacy and security
of the Customer Data that it collects and processes and for compliance with
authorizations and consents provided by data subjects and all applicable data
protection laws that may apply to its collection, processing and disclosure of
Customer Data through the Services.

10.  OUTBOUNDENGINE’S RELATIONSHIP WITH CUSTOMERS

OutboundEngine is a party to a contract with each Customer, under which the
Customer agrees, among other things, to abide by this Privacy Policy. 
OutboundEngine is not liable for any acts or omissions of its Customers or their
employees, agents, or affiliates, including any collection, use and sharing of
information by Customers in violation of this Privacy Policy.  If a Customer’s
actions are not in accordance with this Privacy Policy, we encourage you to
contact OutboundEngine immediately. OutboundEngine and its customers are
independent contractors. No customer has any authority to assume any obligation
on behalf of OutboundEngine.

11.  INTERNATIONAL TRANSFERS

The Services, OE Websites, the App and Customer Websites are generally intended
for United States residents. We store data on servers in the U.S. or any other
country in which OutboundEngine or its affiliates, subsidiaries, agents or
contractors maintain facilities.

12.  CHILDREN’S PRIVACY

The Services, OE Websites, the App and Customer Websites are not intended for
children under the age of 13.  We do not knowingly solicit or collect
information from children under 13. If we learn that any personal information
has been collected inadvertently from a child under 13, we will delete the
information as soon as possible. If you believe that we may have collected
information from a child under the age of 13, please contact us at
support@outboundengine.com.

13.  YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits visitors that are California
residents to request certain information regarding our disclosure of personal
data to third parties for their direct marketing purposes. To make such a
request, please contact us at support@outboundengine.com.

14. CHANGES TO THIS PRIVACY POLICY

This is our entire Privacy Policy and it replaces any earlier version.
OutboundEngine reserves the right to update this policy from time to time and in
our sole discretion. We will notify you about material changes in the way we
treat personal data by sending a notice to the primary email address specified
in your OutboundEngine account and/or by placing a prominent notice on the OE
Websites.  It is your responsibility to review this Privacy Policy periodically.
When we do change the Privacy Policy, we will also revise the “effective” date.

15. QUESTIONS AND SUGGESTIONS

If you have any questions regarding this Privacy Policy, or any of our product
or services, please send an email to support@outboundengine.com or contact us
at:

OutboundEngine,Inc.
Customer Success – Privacy Policy Issues
1301 South Mopac Expressway, Suite 100
Austin, TX 78746


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