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Important information for customers impacted by COVID-19
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PHONE TROUBLE?
GET HELP IN A SNAP.

Start, resume, manage, or track
your claim.

Get started


WHAT'S MY DEDUCTIBLE?

Find out now


NEED MORE HELP?

Shipping schedule and same day eligibilityHow do I find or file my
documents?Learn more about Verizon Mobile Protect.View terms and conditions for
your plan.Check enrollment eligibility.



UPLOAD YOUR DOCUMENTS HERE

If we’ve requested documentation for your claim, you can upload it here.
Providing documentation helps verify your account.

Upload documents

Asurion Experts. Here to help with all of your tech.

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Verizon Home Device Protect

Protect all your eligible home
products with one simple plan.

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About our coverage

Lost/Stolen device

See Details

Phone replacement

See Details

Warranty information

See Details
Start, manage or track your claim
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