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AI AGENT THAT PROVIDES SUPPORT TO YOUR CUSTOMERS AUTONOMOUSLY OR ASSISTED BY
YOUR TEAM.

Neuraan's AI instantly learns from interactions, documents, and websites to
provide automatic support with a human touch. In complex situations, it
collaborates directly with your support team to ensure the best experience for
your customers.

Create an Account
Book a Demo


TRUSTED BY LEADING AND INNOVATIVE COMPANIES




HANDLE MORE CASES, FASTER

Increase the number of cases an agent can handle by 7x while reducing their
workload¹.


OPTIMIZE OPERATIONAL COSTS

Reduce the required investment by 3x…²


GET HAPPIER CUSTOMERS, 24/7

Add an agent with absolute knowledge and no time limitations.


WHY USE NEURAAN?


THE OMNICHANNEL AI SOLUTION
FOR SUPPORT—AND CUSTOMER SERVICE TEAMS


NATURAL CONVERSATIONS

Neuraan's AI learns from your agents. Their responses will teach it to maintain
successful conversations.


IN YOUR BRAND'S VOICE

Neuraan's AI interprets your brand's voice and personality to communicate as
your best agent would.


MULTI-LANGUAGE COMING SOON

Neuraan's AI interacts in the language your customers choose. It speaks Spanish,
English, Portuguese, French, and 40 more languages.


AUTOMATED KNOWLEDGE BASE

Neuraan's AI requires no training or setup. It automatically organizes and
classifies information, whether it comes from documents or a website.


IMMEDIATE AND PROGRESSIVE LEARNING

Neuraan's AI is constantly learning. Each case and conversation extends its
knowledge and improves its understanding of any topic.


CREATED BY SPECIALISTS, CONTROLLED BY YOUR TEAM

Neuraan's AI can operate autonomously or under the supervision of your agents.
You decide how to operate. The Supervised and Semi-supervised modes allow
granular control of the AI.


YOUR INFORMATION IS YOURS—FOREVER.

With Neuraan, you retain authorship and intellectual property of the information
you share. Our AI uses LLMs and DNNs trained in isolated environments to develop
its learning abilities and preserve the integrity of your information.

We encrypt every bit in your assigned database.


INTEGRATIONS


THE FASTEST CONNECTION TO AI.

Integrate Neuraan with the services you already use. Our omnichannel solution
allows you to consolidate all conversations in one place.


AVAILABLE TODAY





COMING SOON





OTHER INTEGRATIONS

For special integrations, write to us at integraciones@neuraan.com.


EMPOWER YOUR TEAM WITH AI.

Transform your agents' and customers' experience with the best Artificial
Intelligence complement for Support and Customer Service.

-Profesional
Base price
Conversations
Additional conversation
Bots
Additional bot
Agents
Additional agent
Email support
Phone support
End-to-end encryption
Infrastructure
Integrations
Profesional
PyME
Enterprise
$299/month

$2,499/month

Contact Sales

1,000
10,000
100,000
$0.20
$0.15
$0.09
3
30
Unlimited
$50/month
$35/month
-
3
10
50
$15/month
$12/month
$10/month
8 hr
8 hr
24/7, 365
-
-
9 – 18 hr
Included
Shared
Customized
Meta Apps, Web chat
+ API
+ Customizations

US $ Amounts expressed in USD. The exchange rate is determined by the issuing
bank of the card. Taxes are not included.

Open an Account
Schedule a Demo


FREQUENTLY ASKED QUESTIONS


DO YOU USE YOUR OWN MODELS OR THE OPENAI API?

Neuraan uses various proprietary models, as well as OpenAI and open-source
models.


DO I RETAIN THE PRIVACY OF MY DATA AS WELL AS THE INTELLECTUAL PROPERTY OF MY
INFORMATION WHEN USING NEURAAN'S SOLUTION?

Yes, you retain the intellectual property of your information. Neuraan uses that
information to improve services and customize them according to customer needs,
but the information belongs to the customer.


HOW LONG DOES IT TAKE NEURAAN'S AI TO LEARN TO RESPOND?

The time varies based on the confidence percentage you've set for Neuraan's AI
to provide answers, the number of conversations handled, and the number of
support agents approving the AI's responses. It can range from 24 hours to 5
days, depending on these factors.


CAN NEURAAN RESPOND WITHOUT A CONNECTED AGENT?

Yes, in unsupervised mode, Neuraan's AI automatically responds to 100% of
customer conversations. You can also configure it to respond automatically when
it detects no agents are connected.


HOW MANY LANGUAGES DOES NEURAAN SUPPORT?

Currently, Neuraan's AI can interact in Spanish. Soon, it will be available in
English, Portuguese, and 40 more languages.


CAN YOU PERFORM CUSTOM INTEGRATIONS?

Yes. Neuraan allows custom integrations, although this comes with an additional
cost depending on the complexity of each case.


DO YOU OFFER CUSTOM SLAS?

Yes, we understand that large companies care about providing a certain level of
service to their customers, and Neuraan can deliver the same level. The price is
determined according to each customer's needs.

 1. According to a test conducted by Neuraan in May 2023, the use of the AI
    copilot increased the number of cases an agent can handle by approximately 7
    times while reducing their workload. During the test, a team of 8 agents,
    who previously handled an average of 60 support tickets per day, managed to
    successfully handle a workload equivalent to approximately 420 support
    tickets per day with the implementation of Assistaan. It is important to
    note that results may vary depending on various factors such as system
    configuration, operating environment, and other aspects related to the use
    of the tool.
 2. According to a test conducted by Neuraan in May 2023, the use of the AI
    copilot resulted in an approximate threefold reduction in the investment
    required to provide quality customer service at scale. During the test, an
    initial team of 8 agents, who previously handled an average of 60 support
    tickets per day, successfully managed a volume of approximately 240 daily
    tickets with the implementation of Assistaan. This optimization in customer
    service capacity reduced the need for additional hires and generated savings
    in hardware, software licenses, and salary costs associated with the growth
    of the customer service team. It is important to note that results may vary
    depending on specific factors of each company, such as operational needs,
    previous costs, and other aspects related to the implementation of
    Assistaan.
 3. Assistaan puede integrarse a la API de WhatsApp Business a través de la
    Cloud API o con el partner de preferencia de cada cliente, Facebook
    Messenger, Instagram y sitio web al momento de crear tu cuenta.

Neuraan is a research and development company specializing in AI-based
solutions.
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Neuraan © 2022-2023

Somos un equipo apasionado por el futuro_ Imaginamos un mañana con personas
interactuando con máquinas inteligentes que sirven para mejorar nuestras vidas y
potenciar nuestras capacidades_

Creemos que para lograrlo es necesario crear tecnología que permita el
desarrollo de ecosistemas y soluciones que se sientan naturales y sean
accesibles_

Assistaan, nuestro primer ecosistema, empodera a equipos de soporte y de
atención a clientes con IA_

info@neuraan.com

Israel Cauich
Mario Campos