www.bogsfootwear.ca
Open in
urlscan Pro
139.60.100.49
Public Scan
URL:
https://www.bogsfootwear.ca/shop/exchanges.html
Submission: On February 15 via manual from HR — Scanned from CA
Submission: On February 15 via manual from HR — Scanned from CA
Form analysis 1 forms found in the DOM
Name: main — POST /shop/exchanges.html
<form id="main" name="main" method="post" action="/shop/exchanges.html" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="main" value="main">
<div id="navParent" class="wrapper">
<div xmlns="http://www.w3.org/1999/xhtml">
<title>Learn About Our Returns & Exchange Policy | BOGS</title>
<meta name="description" content="We stand behind the quality of our boots for kids, men, and women. Learn more about how to return or exchange your boots. ">
</div>
<script>
function closeCart() {
$('#sidebar').removeClass("active");
$('.overlay').removeClass("active");
$("#content").removeClass("noScroll");
}
function refreshPage() {
location.reload();
}
</script>
<nav id="sidebar" class="sidebar mCustomScrollbar _mCS_1 mCS-autoHide mCS_no_scrollbar" style="overflow: visible;">
<div id="mCSB_1" class="mCustomScrollBox mCS-minimal mCSB_vertical mCSB_outside" style="max-height: none;" tabindex="0">
<div id="mCSB_1_container" class="mCSB_container mCS_y_hidden mCS_no_scrollbar_y" style="position:relative; top:0; left:0;" dir="ltr">
<div class="sidebar__header">
<i id="dismiss" class="icon-x sidebar__header-icon" onclick="closeCart();"></i>
<i class="icon-cart sidebar__header-icon"></i>
<i class="icon-cart sidebar__header-icon sidebar__header-icon--hidden"></i>
</div>
<div class="sidebar__subheader">
<p style="text-transform: uppercase;">Free Shipping & Returns<span style="text-transform: none;">Excludes Sale Items & Remote Locations</span></p>
</div>
<div id="main:cartItems" class="sidebar__items"></div>
<div class="sidebar__totals">
<div class="sidebar__numbers sidebar__subtotal">
<div class="sidebar__key">Subtotal</div>
<div class="sidebar__label"><span id="main:cartSubtotal" class="text-md text-uppercase">$0.00</span>
</div>
</div>
</div>
<div class="sidebar__buttons"><a href="/shop/shoppingCart.html" class="btn btn--small btn--alt-font btn--full btn--border">Checkout</a>
</div>
</div>
</div>
<div id="mCSB_1_scrollbar_vertical" class="mCSB_scrollTools mCSB_1_scrollbar mCS-minimal mCSB_scrollTools_vertical" style="display: none;">
<div class="mCSB_draggerContainer">
<div id="mCSB_1_dragger_vertical" class="mCSB_dragger" style="position: absolute; min-height: 50px; height: 0px; top: 0px;">
<div class="mCSB_dragger_bar" style="line-height: 50px;"></div>
<div class="mCSB_draggerRail"></div>
</div>
</div>
</div>
</nav>
<div id="content">
<div class="nav-container">
<script language="JavaScript" src="./resources/js/properties.js"></script>
<link rel="shortcut icon" href="/shop/resources/images/favicon.ico" type="image/x-icon">
<link rel="shortcut icon" href="/shop/resources/images/favicon.png" type="image/png">
<script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js"></script>
<noscript>
<div style="display:inline;"> <img height="1" width="1" style="border-style:none;" alt="Google Ads image" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/975045343/?value=0&guid=ON&script=0"> </div>
</noscript>
<script src="//cdn.bc0a.com/be_ixf_js_sdk.js"></script>
<script>
var be_sdk_options = {
'api.endpoint': 'https://ixf2-api.bc0a.com',
'sdk.account': 'f00000000114853',
'whitelist.parameter.list': 'ixf'
};
BEJSSDK.construct(be_sdk_options);
</script>
<script>
$(document).ready(function() {
$('#apPop .close').click(function(e) {
e.preventDefault();
$('#apMask').fadeOut(500);
$('#apPop').fadeOut(500);
});
$('#apMask').click(function() {
$(this).fadeOut(500);
$('#apPop').fadeOut(500);
});
});
function launchAP() {
var maskHeight = $(document).height();
var maskWidth = $(window).width();
$('#apMask').css({
'width': maskWidth,
'height': maskHeight
});
console.log($('#apMask').attr('style'));
$('#apMask').fadeIn(500);
$('#apMask').fadeTo("fast", 0.4);
$('#apPop').fadeIn(500);
console.log($('#apMask').attr('style'));
var winH = $(window).height();
var winW = $(window).width();
}
</script>
<nav id="navbar" class="navbar d-block fixed-top navbar-expand-lg align-items-center navbar-light">
<div class="navbar__mobile-nav d-lg-none container-fluid">
<div class="container-fluid">
<div class="row d-flex justify-content-between align-items-center">
<button class="navbar__button mobile-drop" style="padding:10px;" type="button" data-toggle="collapse" data-target="#navbarSupportedContent" aria-controls="navbarSupportedContent" aria-expanded="false" aria-label="Toggle navigation">
<i class="icon-mobile-menu"></i> <i class="icon-x sidebar__header-icon"></i></button>
<div class="logo navbar__logo--mobile">
<a class="navbar__logo--link" href="/shop/index.html"> <img class="navbar__logo--img" src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/resources/images/bogs-logo-dark.png" alt="Bogs Footwear Logo on a mobile device." be_marvel="1" onerror="this.onerror=null;this.src='/shop/resources/images/bogs-logo-dark.png'"> </a>
</div>
<a id="sidebarCollapseMobile" class="navbar__button" style="padding:10px;" href="#navbar__subnav--cart"><span class="sr-only">View Your Shopping Cart</span><i class="icon-cart"><span class="badge">0</span></i></a>
</div>
</div>
</div>
<div class="collapse navbar-collapse newHomePage__subnav" id="navbarSupportedContent">
<div class="navbar__mobile-nav--dropdown container-fluid">
<div class="d-block d-lg-flex flex-grow-1 justify-content-between align-items-stretch">
<div class="d-block d-lg-flex flex-grow-1 flex-basis-0">
<div id="navbar__subnav--search-mobile" class="navbar__subnav navbar__subnav--search collapse subnav" data-parent="#navParent">
<div class="d-flex align-items-sm-center justify-content-center">
<div class="container-fluid">
<div class="row d-flex navbar__subnav__col-wrapper justify-content-center align-items-end">
<div class="navbar__subnav--search-wrapper d-flex pt-0"><label for="main:txtSearchboxMobile" class="sr-only">Use our search feature to find your favorite styles.</label><input id="main:txtSearchboxMobile"
name="main:txtSearchboxMobile" autocomplete="off" value="What can we help you find?" class="no-drop navbar__subnav--search-field"
onfocus="if (this.value === 'What can we help you find?') this.value = '';"
onkeydown="faces.util.chain(this,event,'setAutoFlag(\'free\'); if (event.keyCode !== 40) { return false; }','mojarra.ab(this,event,\'keydown\',0,0,{\'onevent\':selectDropDown})')"
onkeyup="faces.util.chain(this,event,'if (event.keyCode === 40) { return false; }','mojarra.ab(this,event,\'keyup\',\'main:txtSearchboxMobile\',\'main:suggestListMobile\')')"
placeholder="What are you looking for?" type="search">
<script>
$(document).ready(function() {
var formId = $("form").attr("id");
var inputId = "#" + formId + "\\:txtSearchboxMobile";
var buttonId = "#" + formId + "\\:searchButtonMobile";
$(inputId).on("keydown", function(ev) {
if (ev.keyCode === 13) {
ev.preventDefault();
$(buttonId).click();
}
});
});
</script><input id="main:textSrcMobile" type="hidden" name="main:textSrcMobile"><a id="main:searchButtonMobile" href="#" onclick="mojarra.ab(this,event,'action','main:txtSearchboxMobile main:textSrcMobile',0);return false" class="btn navbar__subnav--search-btn"> Search
</a>
</div>
<div id="main:suggestListMobile" class="navbar__subnav--search-wrapper d-flex py-0"></div>
</div>
</div>
</div>
</div>
<a class="navbar__top-tier-item navbar__subnav--trigger flex-fill navbar__top-tier-item---mobile" data-toggle="collapse" href="#navbar__subnav--mensShoes" role="button" aria-expanded="false" aria-controls="navbar__subnav--mensShoes">
Men <i class="icon-link-arrow navbar__top-tier-item--arrow"></i>
</a>
<div id="navbar__subnav--mensShoes" class="navbar__subnav navbar__subnav--mensShoes collapse subnav" data-parent="#navParent">
<div class="d-flex align-items-sm-center justify-content-center">
<div class="container-fluid">
<div class="row d-flex navbar__subnav__col-wrapper">
<div class="col-lg-2 navbar__subnav__col navbar__subnav__col--first">
<div class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Shop</div>
<div class="navbar__subnav__link">
<a class="navbar__subnav__link" href="/shop/all-mens-boots">
View All
</a>
<a class="d-block d-lg-none" href="/shop/mens-clearance-sale-boots-shoes"><span id="main:j_idt130:0:j_idt716:3:lblSfMenuSaleMobile2Mens">Sale</span>
</a>
</div>
<div class="navbar__subnav__link d-none d-lg-block">
<a class="iceOutLnk menuSale" href="/shop/mens-clearance-sale-boots-shoes"><span id="main:j_idt130:0:j_idt716:3:lblSfMenuSaleMensurl">Sale</span>
</a>
</div>
<div class="navbar__subnav__link d-block d-lg-none omega">
<a href="/shop/new-mens-boots-shoes"><span id="main:j_idt130:0:j_idt716:3:lblSfMenuNewArrivalsMobileMens">New Arrivals</span>
</a>
<a class="d-none" href="/shop/"><span id="main:j_idt130:0:j_idt716:3:lblSfMenuSocksMensurl2">Socks</span>
</a>
</div>
<div class="navbar__subnav__link d-none d-lg-block">
<a href="/shop/new-mens-boots-shoes"><span id="main:j_idt130:0:j_idt716:3:lblSfMenuNewArrivalsMens">New Arrivals</span>
</a>
<a class="d-block d-lg-none" href="/shop/"><span id="main:j_idt130:0:j_idt716:3:lblSfMenuSocksMensurl3">Socks</span>
</a>
</div>
<div class="shipping__subnav-btn d-none d-lg-block">
<a href="#" class="shipping__subnav-btn--wrapper"> <i class="shipping_icon"></i>
<span class="shipping__subnav-btn--text">Free shipping & Returns</span>
<br>
<span class="footer3__link-subtext" style="margin-left: 49px;">Excludes sales items</span>
</a>
</div>
<div class="navbar__subnav__link d-none">
<a href="/shop/styles/accessories/socksMens/page0.html"><span id="main:j_idt130:0:j_idt716:3:lblSfMenuSocksMens">Socks</span>
</a>
</div>
</div>
<div class="col-lg-4 navbar__subnav__col navbar__subnav__col--middle">
<div class="container-fluid">
<div class="row">
<div class="col">
<span class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Outdoor</span>
<a class="navbar__subnav__link" href="/shop/mens-insulated-winter-snow-boots">
Winter Boots
</a>
<a class="navbar__subnav__link" href="/shop/mens-casual-shoes-boots">
Casual Boots
</a>
<a class="navbar__subnav__link" href="/shop/camo-hunting-boots">
Hunting Boots
</a>
</div>
<div class="col">
<span class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Work</span>
<a class="navbar__subnav__link" href="/shop/mens-waterproof-rubber-work-boots">
Work Boots
</a>
<a class="navbar__subnav__link" href="/shop/mens-farm-garden-boots-shoes">
Farm Boots
</a>
<a class="navbar__subnav__link" href="/shop/mens-garden-boots">
Garden Boots
</a>
</div>
</div>
</div>
</div>
<div class="col-sm d-none d-lg-inline-block navbar__subnav__col navbar__subnav__col--last">
<div class="container">
<div class="row">
<div class="col-sm"><span class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Featured</span></div>
</div>
<div class="row">
<div class="col-sm"><a href="/shop/style/71971-001.html?&selectionMethod=staticPage&selectionSource=navMen&selectionPosition=0" class="navbar__subnav__link">
<div class="product-tile-details"><img src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/thumbnails/71971-001_t.jpg" alt="Bozeman Tall Black" height="175" width="155" class="navbar__subnav__link--image hp" be_marvel="1" onerror="this.onerror=null;this.src='/shop/thumbnails/71971-001_t.jpg'">
<p class="navbar__subnav__link--imageText">Bozeman Tall</p>
</div></a></div>
<div class="col-sm"><a href="/shop/style/71972-001.html?&selectionMethod=staticPage&selectionSource=navMen&selectionPosition=1" class="navbar__subnav__link">
<div class="product-tile-details"><img src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/thumbnails/71972-001_t.jpg" alt="Bozeman Mid Black" height="175" width="155" class="navbar__subnav__link--image hp" be_marvel="1" onerror="this.onerror=null;this.src='/shop/thumbnails/71972-001_t.jpg'">
<p class="navbar__subnav__link--imageText">Bozeman Mid</p>
</div></a></div>
<div class="col-sm"><a href="/shop/style/72752-221.html?&selectionMethod=staticPage&selectionSource=navMen&selectionPosition=2" class="navbar__subnav__link">
<div class="product-tile-details"><img src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/thumbnails/72752-221_t.jpg" alt="Classic Casual Hiker Cognac" height="175" width="155" class="navbar__subnav__link--image hp" be_marvel="1" onerror="this.onerror=null;this.src='/shop/thumbnails/72752-221_t.jpg'">
<p class="navbar__subnav__link--imageText">Classic Casual Hiker</p>
</div></a></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<a class="navbar__top-tier-item navbar__subnav--trigger flex-fill navbar__top-tier-item---mobile" data-toggle="collapse" href="#navbar__subnav--womensShoes" role="button" aria-expanded="false" aria-controls="navbar__subnav--womensShoes">
Women <i class="icon-link-arrow navbar__top-tier-item--arrow"></i>
</a>
<div id="navbar__subnav--womensShoes" class="navbar__subnav navbar__subnav--womensShoes collapse subnav" data-parent="#navParent">
<div class="d-flex align-items-sm-center justify-content-center">
<div class="container-fluid">
<div class="row d-flex navbar__subnav__col-wrapper">
<div class="col-lg-2 navbar__subnav__col navbar__subnav__col--first">
<div class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Shop</div>
<div class="navbar__subnav__link">
<a class="navbar__subnav__link" href="/shop/all-womens-boots">
View All
</a>
<a class="d-block d-lg-none" href="/shop/womens-clearance-sale-boots-shoes"><span id="main:j_idt130:1:j_idt140:3:lblSfMenuSaleMobile2Womens">Sale</span>
</a>
</div>
<div class="navbar__subnav__link d-none d-lg-block">
<a class="iceOutLnk menuSale" href="/shop/womens-clearance-sale-boots-shoes"><span id="main:j_idt130:1:j_idt140:3:lblSfMenuSaleWomensurl">Sale</span>
</a>
</div>
<div class="navbar__subnav__link d-block d-lg-none omega">
<a href="/shop/new-womens-boots-shoes"><span id="main:j_idt130:1:j_idt140:3:lblSfMenuNewArrivalsMobileWomens">New Arrivals</span>
</a>
<a class="d-none" href="/shop/"><span id="main:j_idt130:1:j_idt140:3:lblSfMenuSocksWomensurl2">Socks</span>
</a>
</div>
<div class="navbar__subnav__link d-none d-lg-block">
<a href="/shop/new-womens-boots-shoes"><span id="main:j_idt130:1:j_idt140:3:lblSfMenuNewArrivalsWomens">New Arrivals</span>
</a>
<a class="d-block d-lg-none" href="/shop/"><span id="main:j_idt130:1:j_idt140:3:lblSfMenuSocksWomensurl3">Socks</span>
</a>
</div>
<div class="shipping__subnav-btn d-none d-lg-block">
<a href="#" class="shipping__subnav-btn--wrapper"> <i class="shipping_icon"></i>
<span class="shipping__subnav-btn--text">Free shipping & Returns</span>
<br>
<span class="footer3__link-subtext" style="margin-left: 49px;">Excludes sales items</span>
</a>
</div>
<div class="navbar__subnav__link d-none">
<a href="/shop/styles/accessories/socksWomens/page0.html"><span id="main:j_idt130:1:j_idt140:3:lblSfMenuSocksWomens">Socks</span>
</a>
</div>
</div>
<div class="col-lg-4 navbar__subnav__col navbar__subnav__col--middle">
<div class="container-fluid">
<div class="row">
<div class="col">
<span class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Outdoor</span>
<a class="navbar__subnav__link" href="/shop/womens-winter-snow-boots">
Winter Boots
</a>
<a class="navbar__subnav__link" href="/shop/womens-rain-boots">
Rain Boots
</a>
<a class="navbar__subnav__link" href="/shop/womens-casual-boots-shoes">
Casual Boots
</a>
</div>
<div class="col">
<span class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Work</span>
<a class="navbar__subnav__link" href="/shop/womens-work-boots">
Work Boots
</a>
<a class="navbar__subnav__link" href="/shop/womens-farm-garden-boots-shoes">
Farm Boots
</a>
<a class="navbar__subnav__link" href="/shop/womens-garden-shoes">
Garden Shoes
</a>
</div>
</div>
</div>
</div>
<div class="col-sm d-none d-lg-inline-block navbar__subnav__col navbar__subnav__col--last">
<div class="container">
<div class="row">
<div class="col-sm"><span class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Featured</span></div>
</div>
<div class="row">
<div class="col-sm"><a href="/shop/style/72695-001.html?&selectionMethod=staticPage&selectionSource=navWomen&selectionPosition=0" class="navbar__subnav__link">
<div class="product-tile-details"><img src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/thumbnails/72695-001_t.jpg" alt="Whiteout Adjustable Calf Black" height="175" width="155" class="navbar__subnav__link--image hp" be_marvel="1" onerror="this.onerror=null;this.src='/shop/thumbnails/72695-001_t.jpg'">
<p class="navbar__subnav__link--imageText">Whiteout Adjustable Calf</p>
</div></a></div>
<div class="col-sm"><a href="/shop/style/72704-703.html?&selectionMethod=staticPage&selectionSource=navWomen&selectionPosition=1" class="navbar__subnav__link">
<div class="product-tile-details"><img src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/thumbnails/72704-703_t.jpg" alt="Amanda II Lace Saffron" height="175" width="155" class="navbar__subnav__link--image hp" be_marvel="1" onerror="this.onerror=null;this.src='/shop/thumbnails/72704-703_t.jpg'">
<p class="navbar__subnav__link--imageText">Amanda II Lace</p>
</div></a></div>
<div class="col-sm"><a href="/shop/style/72842-260.html?&selectionMethod=staticPage&selectionSource=navWomen&selectionPosition=2" class="navbar__subnav__link">
<div class="product-tile-details"><img src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/thumbnails/72842-260_t.jpg" alt="Arcata Leather Mid Taupe" height="175" width="155" class="navbar__subnav__link--image hp" be_marvel="1" onerror="this.onerror=null;this.src='/shop/thumbnails/72842-260_t.jpg'">
<p class="navbar__subnav__link--imageText">Arcata Leather Mid</p>
</div></a></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<a class="navbar__top-tier-item navbar__subnav--trigger flex-fill navbar__top-tier-item---mobile" data-toggle="collapse" href="#navbar__subnav--kidsShoes" role="button" aria-expanded="false" aria-controls="navbar__subnav--kidsShoes">
Kids <i class="icon-link-arrow navbar__top-tier-item--arrow"></i>
</a>
<div id="navbar__subnav--kidsShoes" class="navbar__subnav navbar__subnav--kidsShoes collapse subnav" data-parent="#navParent">
<div class="d-flex align-items-sm-center justify-content-center">
<div class="container-fluid">
<div class="row d-flex navbar__subnav__col-wrapper">
<div class="col-lg-2 navbar__subnav__col navbar__subnav__col--first">
<div class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Shop</div>
<div class="navbar__subnav__link">
<a class="navbar__subnav__link" href="/shop/all-kids-boots">
View All
</a>
<a class="d-block d-lg-none" href="/shop/kids-clearance-sale-boots-shoes"><span id="main:j_idt130:2:j_idt332:3:lblSfMenuSaleMobile2Kids">Sale</span>
</a>
</div>
<div class="navbar__subnav__link d-none d-lg-block">
<a class="iceOutLnk menuSale" href="/shop/kids-clearance-sale-boots-shoes"><span id="main:j_idt130:2:j_idt332:3:lblSfMenuSaleKidsurl">Sale</span>
</a>
</div>
<div class="navbar__subnav__link d-block d-lg-none omega">
<a href="/shop/new-kids-shoes-boots"><span id="main:j_idt130:2:j_idt332:3:lblSfMenuNewArrivalsMobileKids">New Arrivals</span>
</a>
<a class="d-none" href="/shop/"><span id="main:j_idt130:2:j_idt332:3:lblSfMenuSocksKidsurl2">Socks</span>
</a>
</div>
<div class="navbar__subnav__link d-none d-lg-block">
<a href="/shop/new-kids-shoes-boots"><span id="main:j_idt130:2:j_idt332:3:lblSfMenuNewArrivalsKids">New Arrivals</span>
</a>
<a class="d-block d-lg-none" href="/shop/"><span id="main:j_idt130:2:j_idt332:3:lblSfMenuSocksKidsurl3">Socks</span>
</a>
</div>
<div class="shipping__subnav-btn d-none d-lg-block">
<a href="#" class="shipping__subnav-btn--wrapper"> <i class="shipping_icon"></i>
<span class="shipping__subnav-btn--text">Free shipping & Returns</span>
<br>
<span class="footer3__link-subtext" style="margin-left: 49px;">Excludes sales items</span>
</a>
</div>
<div class="navbar__subnav__link d-none">
<a href="/shop/styles/accessories/socksKids/page0.html"><span id="main:j_idt130:2:j_idt332:3:lblSfMenuSocksKids">Socks</span>
</a>
</div>
</div>
<div class="col-lg-4 navbar__subnav__col navbar__subnav__col--middle">
<div class="container-fluid">
<div class="row">
<div class="col">
<span class="navbar__subnav__link navbar__subnav__link--bold text-capitalize">Kids</span>
<a class="navbar__subnav__link" href="/shop/kids-winter-snow-boots">
Winter Boots
</a>
<a class="navbar__subnav__link" href="/shop/kids-rain-boots">
Rain Boots
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<div class="product-tile-details"><img src="https://marvel-b1-cdn.bc0a.com/f00000000114853/www.bogsfootwear.ca/shop/thumbnails/72882-009_t.jpg" alt="Classic II Mushrooms Black Multi" height="175" width="155" class="navbar__subnav__link--image hp" be_marvel="1" onerror="this.onerror=null;this.src='/shop/thumbnails/72882-009_t.jpg'">
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<h1 class="resources__headline">Returns and Exchanges</h1>
<h3><b>RETURN POLICY</b></h3>
<br>
<p>We gladly accept returns of unworn, undamaged, or defective merchandise purchased online at regular price for full refund or exchange within 30 days of the original purchase.</p>
<p>Items purchased at a sale or discounted price can be returned for an exchange or store credit within 30 days of the original purchase.</p>
<p>Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging.</p>
<p><strong>Start a Return or Exchange:</strong> <a href="/shop/customers/return/1.html" style="text-decoration:underline;">Click here</a> to start a return or exchange using our easy-to-use self-service portal. If you have any
questions, please feel free to reach out to our customer care team.</p>
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<p>We offer free Canada Post returns for orders including regularly priced merchandise. If your order only includes sale products marked down on-site, a flat $5 fee will be deducted from your refund.</p>
<p>You are also welcome to ship your merchandise to our returns department using your own method. For your protection, we recommend obtaining a tracking number and/or insurance from the Post Office, UPS, or whatever means
you choose to return your merchandise.</p>
<p style="margin-bottom: 0;">Return to the address below:</p>
<p><strong>Bogs<br>Attention Internet Sales<br>8205 Montreal-Toronto Blvd.<br>Suite 100<br>Montreal-Ouest, QC H4X 1N1</strong></p>
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<p>Please Note: Our company is committed to utilizing sustainable packaging materials, which is why your order may have arrived shrink wrapped, rather than in a traditional cardboard box. If you need to place an exchange or
return, we kindly ask that you find a larger box or plastic bag to ship your shoe box(es) back to our warehouse. Unfortunately, if our shoe boxes are simply taped shut and shipped, we end up needing to re-box the damaged
shipment, lessening the efficacy of our sustainability efforts. We appreciate your help!</p>
<h3><b>REFUNDS</b></h3>
<p>Refunds of items purchased at full price will be made in the form of the original payment. Funds will be returned to your credit card, PayPal (upon receipt of the items) for its original purchase price. Shipping charges are
not refundable. Please allow 8-10 business days for processing</p>
<h3><b>EXCHANGE POLICY</b></h3>
<p>You have 30 days from the date of purchase to exchange any unworn items purchased from our website. We will provide FREE outbound shipping for the new item(s). Final sale items may not be returned or exchanged.</p>
<p><strong>Start a Return or Exchange:</strong> <a href="/shop/customers/return/1.html" style="text-decoration:underline;">Click here</a> to start a return or exchange using our easy-to-use self-service portal. If you have any
questions, please feel free to reach out to our customer care team.</p>
<p>Our portal offers two exchange options: </p>
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<p>Easy Exchange – You’d like to exchange an item you bought for a new size, width or color.</p>
<p>Personalized Exchange – You’d like to exchange an item you bought for a different style or item.</p>
<p>A customer service representative will reach out with any questions about your request (ex. there’s a price difference between the item being exchanged and the requested new item).</p>
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<p>Please allow 14 business days for your exchange to arrive to our warehouse, and the exchange item to depart our Montreal facility. You will receive a confirmation email when the exchange item leaves our warehouse with
tracking information.</p>
<p>Please note that we do not accept exchanges of items purchased from third-party retailers (e.g., Amazon, REI, etc.). We recommend getting in touch with any third-party retailer directly for information on their exchange
policies. </p>
<p>No refunds or adjustments will be made for any original shipping and/or handling charges.</p>
<p>If you’ve received a defective item, please contact our customer service team directly.</p>
<h3><b>CONTACT US</b></h3>
<p>If further assistance is needed or if you have questions please contact our customer service department by phone at 1-800-363-5762 or by email at <a href="mailto:info@bogsfootwear.ca">info@bogsfootwear.ca</a>.</p>
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Learn About Our Returns & Exchange Policy | BOGS Free Shipping & ReturnsExcludes Sale Items & Remote Locations Subtotal $0.00 Checkout View Your Shopping Cart0 Use our search feature to find your favorite styles. Search Men Shop View All Sale Sale New Arrivals Socks New Arrivals Socks Free shipping & Returns Excludes sales items Socks Outdoor Winter Boots Casual Boots Hunting Boots Work Work Boots Farm Boots Garden Boots Featured Bozeman Tall Bozeman Mid Classic Casual Hiker Women Shop View All Sale Sale New Arrivals Socks New Arrivals Socks Free shipping & Returns Excludes sales items Socks Outdoor Winter Boots Rain Boots Casual Boots Work Work Boots Farm Boots Garden Shoes Featured Whiteout Adjustable Calf Amanda II Lace Arcata Leather Mid Kids Shop View All Sale Sale New Arrivals Socks New Arrivals Socks Free shipping & Returns Excludes sales items Socks Kids Winter Boots Rain Boots Outdoor Shoes Baby Winter Boots Rain Boots New Arrivals Featured Classic II Mushrooms Neo-Classic Rainbow Leopard Kicker II Elastic Slip On Work Sale Login CA 1-877-363-5762 Email Live chat Free shipping & returns United States Canada EN / FR Australia New Zealand United Kingdom Germany Korea Search for your favorite styles. Use our search feature to find your favorite styles. Search 0 RESOURCES Navigation * Contact Us * History * Distributor Info * Store Locator * F.A.Q. * BOGS° Shipping Policy * General Product Questions * Affiliate * Ordering Outside Canada * Contacting BOGS° * Returns and Exchanges * Sizing Info * Our Guarantee * Privacy Policy * Terms of Use * Site Map RETURNS AND EXCHANGES RETURN POLICY We gladly accept returns of unworn, undamaged, or defective merchandise purchased online at regular price for full refund or exchange within 30 days of the original purchase. Items purchased at a sale or discounted price can be returned for an exchange or store credit within 30 days of the original purchase. Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging. Start a Return or Exchange: Click here to start a return or exchange using our easy-to-use self-service portal. If you have any questions, please feel free to reach out to our customer care team. We offer free Canada Post returns for orders including regularly priced merchandise. If your order only includes sale products marked down on-site, a flat $5 fee will be deducted from your refund. You are also welcome to ship your merchandise to our returns department using your own method. For your protection, we recommend obtaining a tracking number and/or insurance from the Post Office, UPS, or whatever means you choose to return your merchandise. Return to the address below: Bogs Attention Internet Sales 8205 Montreal-Toronto Blvd. Suite 100 Montreal-Ouest, QC H4X 1N1 Please Note: Our company is committed to utilizing sustainable packaging materials, which is why your order may have arrived shrink wrapped, rather than in a traditional cardboard box. If you need to place an exchange or return, we kindly ask that you find a larger box or plastic bag to ship your shoe box(es) back to our warehouse. Unfortunately, if our shoe boxes are simply taped shut and shipped, we end up needing to re-box the damaged shipment, lessening the efficacy of our sustainability efforts. We appreciate your help! REFUNDS Refunds of items purchased at full price will be made in the form of the original payment. Funds will be returned to your credit card, PayPal (upon receipt of the items) for its original purchase price. Shipping charges are not refundable. Please allow 8-10 business days for processing EXCHANGE POLICY You have 30 days from the date of purchase to exchange any unworn items purchased from our website. We will provide FREE outbound shipping for the new item(s). Final sale items may not be returned or exchanged. Start a Return or Exchange: Click here to start a return or exchange using our easy-to-use self-service portal. If you have any questions, please feel free to reach out to our customer care team. Our portal offers two exchange options: Easy Exchange – You’d like to exchange an item you bought for a new size, width or color. Personalized Exchange – You’d like to exchange an item you bought for a different style or item. A customer service representative will reach out with any questions about your request (ex. there’s a price difference between the item being exchanged and the requested new item). Please allow 14 business days for your exchange to arrive to our warehouse, and the exchange item to depart our Montreal facility. You will receive a confirmation email when the exchange item leaves our warehouse with tracking information. Please note that we do not accept exchanges of items purchased from third-party retailers (e.g., Amazon, REI, etc.). We recommend getting in touch with any third-party retailer directly for information on their exchange policies. No refunds or adjustments will be made for any original shipping and/or handling charges. If you’ve received a defective item, please contact our customer service team directly. CONTACT US If further assistance is needed or if you have questions please contact our customer service department by phone at 1-800-363-5762 or by email at info@bogsfootwear.ca. Free Shipping & Returns Excludes sales items Gift Cards Chat with Us Stay Connected Get Info Contact Sizing Info Store Locator Our Guarantee Free Shipping & Returns Start an Exchange or Return Care Guide Featured Women’s Winter Boots Men’s Waterproof Boots Men’s Waterproof Shoes Free Shipping & Returns Excludes sales items Gift Cards Chat with Us Terms of Use Privacy Policy Do Not Sell My Information © Bogsfootwear.ca 2020-2021. All Rights Reserved. URBAN ECOLOGY CENTER × Connects youth in cities to nature and each other. Visit Their Site RIDEAU VALLEY CONSERVATION AUTHORITY × Hands-on watershed restoration and nature experiences for youth. Visit Their Site SIUSLAW WATERSHED COUNCIL × Connects youth to outdoor restoration projects. Visit Their Site MISSISSIPPI PARK CONNECTION × Connects urban youth with Mississippi environmental opportunities. Visit Their Site ENVIRONMENTAL LEARNING FOR KIDS × Serves urban youth with year-round outdoor education programs. Visit Their Site