www.xfinity.com Open in urlscan Pro
2a02:26f0:3100:795::2af2 Public Scan

Back to summary

Submitted URL:
https://xfinityconnect.comcastappmobilehome.162-240-102-213.cprapid.com/login?c_ds_na=text/html
Effective URL:
https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup
Submission: On July 01 via manual (July 1st 2024, 6:51:02 am UTC) from IN — Scanned from DE

Form analysis
3 forms found in the DOM

https://www.xfinity.com/search

<form class="xc-header--search-form xc-flex xc-w-full xc-items-center xc-hidden" action="https://www.xfinity.com/search">
  <div class="xc-h-6 xc-w-6"><svg xmlns="http://www.w3.org/2000/svg" width="120" height="120" viewBox="0 0 24 24" fill="currentColor" focusable="false" role="img" aria-hidden="true">
      <path
        d="M21.25,18.94,18,15.7a7.27,7.27,0,0,0,1.43-4.32A7.47,7.47,0,0,0,11.88,4H10.31a7.47,7.47,0,0,0-7.56,7.38,7.47,7.47,0,0,0,7.56,7.39h1.57a7.64,7.64,0,0,0,5.12-2L20.19,20Zm-9.37-1.66H10.31a6,6,0,0,1-6.06-5.9,6,6,0,0,1,6.06-5.89h1.57A6,6,0,0,1,18,11.38,6,6,0,0,1,11.88,17.28Z">
      </path>
    </svg></div><input class="xc-header--search-input xc-w-full xc-h-11 xc-ml-3 xc-text-body1 xc-bg-material-neutral-base focus-visible:xc-outline-none" type="text" name="q" aria-label="Search Xfinity.com" placeholder="Search Xfinity.com"
    autocomplete="off">
  <div class="xc-absolute xc-top-full xc-w-full xc-mt-px xc-bg-material-neutral2-hover xc-h-14 xc-flex xc-items-center xc-justify-center xc-rounded-bl-medium xc-rounded-br-medium xc-hidden group-focus-within:xc-flex"><button
      class="xc-flex xc-items-center xc-text-button2 xc-text-neutral-base hover:xc-text-neutral-hover active:xc-text-neutral-down xc-link-focus xc-link-focus--dark" type="submit"><span>Search</span> <span class="xc-h-6 xc-w-6 xc-ml-1"><svg
          xmlns="http://www.w3.org/2000/svg" width="120" height="120" viewBox="0 0 24 24" fill="currentColor" focusable="false" role="img" aria-hidden="true">
          <polygon points="9.56 18.49 8.52 17.43 13.92 11.99 8.52 6.54 9.56 5.49 16.02 11.99 9.56 18.49"></polygon>
        </svg></span></button></div>
</form>

Name: xc-account-switcher-form —

<form name="xc-account-switcher-form" class="xc-header--account-switcher-form">
  <p class="xc-text-headline2 xc-pt-3 xc-mb-6 xc-text-neutral-base xc-px-3">Your accounts</p>
  <ul class="xc-header--account-switcher-list xc-list-none xc-p-0 xc-text-neutral-base"></ul><template id="accounts-list">
    <li class="xc-mb-8">
      <a class="xc-header--account-switcher-anchor xc-cursor-pointer xc-px-3 xc-block xc-rounded-small focus-visible:xc-ring-1 focus-visible:xc-ring-neutral-base focus-visible:xc-ring-offset-4 focus-visible:xc-outline-none" href="#"><div class="xc-flex xc-justify-between xc-items-center"><div class="xc-header--account-switcher-account"><p class="xc-header--account-switcher-address xc-text-body1 xc-mb-2 xc-flex xc-justify-between"></p><p class="xc-text-caption xc-mb-2 xc-alpha-secondary">Xfinity Account number: <span class="xc-header--account-switcher-number"></span></p><p class="xc-header--account-switcher-mobile xc-text-caption xc-mb-2 xc-alpha-secondary xc-hidden">Xfinity Mobile Account number: <span class="xc-header--account-switcher-mobile-number"></span></p><p class="xc-header--account-switcher-badge xc-m-0 xc-flex xc-hidden"><span class="xc-badge-sm xc-text-info-base xc-bg-material-info-base">Default</span></p></div><span class="xc-header--account-switcher-unchecked xc-text-neutral-base xc-alpha-inactive xc-w-6 xc-h-6"><svg xmlns="http://www.w3.org/2000/svg" width="48" height="48" viewBox="0 0 24 24" fill="currentColor" focusable="false" role="img" aria-hidden="true"><path d="M10.53,15.55,7.06,12.08,8.12,11l2.41,2.4,5.35-5.34,1.06,1.06ZM13.58,5H10.42A6.92,6.92,0,0,0,3.5,11.92v.16A6.92,6.92,0,0,0,10.42,19h3.16a6.92,6.92,0,0,0,6.92-6.92v-.16A6.92,6.92,0,0,0,13.58,5m0-1.5A8.42,8.42,0,0,1,22,11.92v.16a8.42,8.42,0,0,1-8.42,8.42H10.42A8.42,8.42,0,0,1,2,12.08v-.16A8.42,8.42,0,0,1,10.42,3.5Z"></path></svg> </span><span class="xc-header--account-switcher-check xc-text-theme1-base xc-hidden xc-w-6 xc-h-6"><svg xmlns="http://www.w3.org/2000/svg" width="120" height="120" viewBox="0 0 24 24" fill="currentColor" focusable="false" role="img" aria-hidden="true"><path d="M13.58,4H10.42A8.42,8.42,0,0,0,2,12.42v.16A8.42,8.42,0,0,0,10.42,21h3.16A8.42,8.42,0,0,0,22,12.58v-.16A8.42,8.42,0,0,0,13.58,4ZM10.53,16.4,6.88,12.75,8.3,11.34l2.23,2.23L15.7,8.4l1.41,1.41Z"></path></svg></span></div></a>
    </li>
  </template>
</form>

GET https://www.xfinity.com/search

<form action="https://www.xfinity.com/search" class="guidedSearch-254ce  gsCompact-95429" method="GET" role="search" target="_blank">
  <div class="gsSearch-e197f"><label for="guidedSearchInput" class="a11yHidden-fb12d">Search</label><input id="guidedSearchInput" aria-activedescendant="guidedSearchInput" aria-autocomplete="both" aria-controls="guidedSearchListBox"
      aria-describedby="initInstr" aria-expanded="false" aria-haspopup="false" aria-labelledby="guidedSearchLabel" aria-required="true" autocapitalize="off" autocomplete="off" autocorrect="off" class="gsXaPadding-dfcd3 gsCompactInput-c5997"
      maxlength="2048" name="utterance" placeholder="Search Xfinity" spellcheck="false" type="search" role="combobox" value=""><input type="hidden" name="referrer" value="hs_search"><button class="gsSubmit-50985" type="submit"><svg
        xmlns="http://www.w3.org/2000/svg" viewBox="0 0 23 32" role="img" aria-hidden="true" class="xaSumbit-d19f6 gsXaPadding-dfcd3 gsCompactXaSubmit-8658d">
        <path fill="currentColor" d="M22.3 17.6L1.95 31.5C1 32.2-.1 31 .1 29.55l1.7-11.4 12.65-1.85c.4-.1.4-.6 0-.65L1.8 13.8.1 2.4C-.1.95 1-.25 1.95.4L22.3 14.3c.95.75.95 2.65 0 3.3z"></path>
      </svg><span class="a11yHidden-fb12d">submit search</span></button></div>
</form>

Text Content

Skip to Main Content
 * 
 * 
 * 


YOUR SERVICES


SHOP MORE

 * Internet
   Back
   
   
   INTERNET
   
    * Overview
    * Internet Deals
    * Equipment
    * NOW Internet
    * Internet Essentials
    * Gig-speed Internet

 * Internet
 * Internet
 * Mobile
   Back
   
   
   MOBILE
   
    * Overview
    * Internet + Mobile Deals
    * NOW Mobile

 * Mobile
 * Mobile
 * TV & Streaming
   Back
   
   
   TV & STREAMING
   
    * Overview
    * X1 TV
    * Xumo Streaming
    * NOW TV
    * Channel Lineup
    * Add-on Channels
    * Latino

 * TV & Streaming
 * TV & Streaming
 * Home Security
   Back
   
   
   HOME SECURITY
   
    * Overview
    * Professional Monitoring
    * Self Protection

 * Home Security
 * Home Security
 * Home Phone
   Back
   
   
   HOME PHONE
   
    * Overview
    * Features
    * Equipment

 * Home Phone
 * Home Phone
 * Change Plan
 * Build Your Plan
   Back
   
   
   BUILD YOUR PLAN
   
    * Featured Deals
    * Build Your Plan
    * Student Offers

 * Rewards
 * Rewards
 * Comcast Business
 * Move to a new address

 * Order Online Now
 * Find a Store
 * Cart
 * Cart
 * Call to Order: 855-870-1311

 * Search
   Search
 *  * Find a Store

 *  * Order Online Now
    * Call to Order: 855-870-1311

 * Cart
 * Cart
 * Sign In

Back Back

Xfinity Account number:

Xfinity Mobile Account number:

Switch account Switch account
Sign In
 * Billing
 * Account and Identity
 * Order history
 * Comcast Business
 * Move to new address
 * Support

 * You have unread emails Check Email
 * You have unread emails Check Voicemail
 * Watch TV Online

Sign out
Back

Your accounts

Xfinity Account number:

Xfinity Mobile Account number:

Default

Manage or link accounts

Main Content
SupportAccount & Billing
Searchsubmit search


TWO-STEP VERIFICATION FOR SIGNING IN AND XFINITY APP SETUP

Comcast offers two-step verification using the Xfinity app to provide extra
layers of digital security and an easier sign-in experience. The Xfinity app is
available for download on Apple and Android phones.

The Xfinity app alerts you when someone attempts to use your Xfinity ID and
password to sign in to your account. You can approve or deny the sign-in attempt
with a yes/no button push, facial recognition, one-touch fingerprint ID or a
traditional verification code.


SET UP TWO-STEP VERIFICATION

 1. In your account settings, navigate to Xfinity ID and security.
 2. From there, tap Two-step verification to begin the enabling process.
    
    
    
 3. If you don’t already have an email and mobile phone number associated with
    your account, you’ll be prompted to add and verify them as back-up contact
    methods.
    * You must have both an email and mobile phone number on the account to
      enable two-step verification.
    * Note: You can’t use an Xfinity email address.
      
      
      
 4. Once your email and phone number are verified, hit Turn on (on the following
    page) to enable two-step verification.
    
    
    
    * If your device has biometrics enabled, you’ll be prompted to add another
      layer of security by using either facial recognition or a fingerprint
      whenever there’s a sign-in to your Xfinity account.
      * Note: This is optional.
        
        
        
 5. Two-step verification is now on. Whenever a sign-in attempt for your Xfinity
    account is made from a new device or after a period of inactivity, you’ll be
    notified and can confirm or deny the sign-in.
    
    
    
    * Note: After you enable two-step verification, you’ll be able to check a
      box for Don’t ask again in this browser. If you check this box, you won’t
      be prompted to sign in as often when you use the app.
      


VERIFICATION METHODS

The Xfinity app offers four different methods of authentication when using
two-step verification:

 * Yes/no push notifications (in-app or in the notifications bar)
 * Biometric scanning (facial or fingerprint)
 * Traditional text message or email codes
 * A code generator in the app
   
   

Note: If you want to use yes/no push notifications or biometrics, you must allow
notifications; otherwise, you’ll be required to use one-time codes sent to you
by text message or email, or the code generator in the app.



PUSH NOTIFICATIONS

The default method for two-step verification is by push notifications.

When someone attempts to sign in with your Xfinity account credentials, a
notification will appear in any registered devices’ notification bar, asking to
verify the login as legitimate. If you or someone you know didn’t attempt to
sign in, remember to hit “No, deny” and change your password immediately to keep
your account safe.



You can also verify the sign-in request within the Xfinity app if you’re
currently using it or clear away the sign-in request.





BIOMETRICS

If your device supports biometric scanning, you can use a one-touch fingerprint
ID or facial recognition as an extra layer of security. You’ll be prompted to
use this in addition to push notifications when setting up two-step
verification.





TEXT MESSAGE OR EMAIL CODE

If you don’t enable push notifications or biometric scanning, your device will
default to verification through text message or email codes. This will generate
a random six-digit code, sent to either your email or mobile phone, which you’ll
be prompted to enter when you sign in to your Xfinity account. These are
one-time codes which expire in 15 minutes.



CODE GENERATOR

You can also use the in-app code generator to verify log-in attempts. This will
generate a random six-digit code that you’ll be prompted to enter when you sign
in to your Xfinity account. You can find this method under Code generator on the
two-step verification screen.




SET UP MULTIPLE DEVICES

You can have up to five registered devices that receive push notifications to
approve sign in requests. To register a new device, navigate to the two-step
verification page and tap Register this device.



Note: All registered devices will receive push notifications to confirm sign-in
requests.

Once registered, you’ll be able to manage your devices and their settings from
the two-step verification screen. The purple dot will indicate the device you’re
currently using.




WAS THIS PAGE HELPFUL?

Yes No


POPULAR ARTICLES

Access Your Comcast Email or Voicemail from Xfinity.comWays to Sign In to My
Account - My Account HelpGlossary: PINs, Passwords, Account Numbers


DIDN’T FIND WHAT YOU WERE LOOKING FOR?


ASK XFINITY

Chat with Xfinity Assistant


VISIT OUR HELP COMMUNITIES

FacebookTwitterForumsReddit
Support Site Language:
 * English
 * Español


ABOUT US


ABOUT US

 * About Comcast
 * Comcast Business
 * Careers
 * Press Room
 * Corporate Site
 * Advertise with Us
 * Sitemap


SERVICES


SERVICES

 * View and Pay Bill
 * Xfinity Stream
 * Discover Xfinity
 * Run Internet Speed Test
 * Find Xfinity Stores
 * Move to a new Address
 * Service in my Area
 * NOW TV
 * NOW WiFi Pass
 * NOW Internet
 * NOW Mobile


POLICIES


POLICIES

 * Customer Guarantee
 * Customer Agreements and Policies
 * Visitor Agreement
 * Xfinity Internet Broadband Disclosures
 * Privacy Center
 * Social Responsibility

 * English
 * Español

 * 
 * 
 * 

 * 
 * © 2024 Comcast
 * Web Terms Of Service
 * CA Notice at Collection
 * Privacy Policy
 * Your Privacy Choices
 * Health Privacy Notice
 * Ad Choices
 * Cookie Preferences

OneTrust Cookie Banner
Cookie Preferences
Please confirm your Cookie preferences here. We use Cookies to improve our
Services, optimize your experience, and serve ads relevant to your interests. By
selecting Accept All, you consent to our use of Cookies. Learn more in Cookie
Preferences and ourCookie Policy
Cookie Preferences Decline All Accept All



YOUR COOKIE PREFERENCES

Like many companies, we use cookies and other common tracking technologies
(Cookies) to optimize and analyze your experience on our Services, and serve ads
relevant to your interests. You may choose which Cookies to allow, and can
change your preferences at any time. If you decline or remove Cookies, some
parts of the Services may not function properly. Please go hereto see what other
choices you can make, including to manage account-based and other sharing or
sales opt outs. Learn more in our Cookie Policy.

Accept AllDecline All
Cookie Policy
Allow all


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY

Always On

These Cookies are required for Service functionality, including for system
administration, security, and fraud prevention, and to enable any purchasing
capabilities. You can set your browser to block these Cookies, but some parts of
the site may not function properly.

View Details‎

ANALYTICS AND PERFORMANCE

Analytics and Performance

These Cookies collect data regarding your usage of and performance of the
Services. We and our vendors use these Cookies to perform analytics, to improve
the content and user experience, for statistical purposes, to improve the
Services, and develop new ones. They are also used to recognize your device
across platforms and devices for the above purposes.

View Details‎

PERSONALIZED ADVERTISING

Personalized Advertising

These Cookies collect data about your website visits, your use of the Services,
your preferences, and your interaction with advertisements across platforms and
devices for the purpose of delivering personalized advertising content on and
off the Services. Third-party sites and services also use Personalized
Advertising Cookies to deliver content, including advertisements relevant to
your interests on the Services and third-party services. If you reject these
Cookies, you will still see advertising, but it may be less relevant.

View Details‎

FUNCTIONAL

Functional

These Cookies enable us to provide certain features, such as determining if you
are a first-time visitor, capping message frequency, remembering choices you
have made (e.g., your language preferences, time zone), and assist you with
logging in after registration (including across platforms and devices). Data
collected under this category can also be used to select and deliver
personalized content, such as news articles and videos, and measure the delivery
and effectiveness of that content.

View Details‎
Back Button


COOKIE LIST



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Decline All Save Changes