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Effective URL: https://amplitude.com/case-studies/under-armor
Submission: On March 12 via api from US — Scanned from DE
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Manage Settings Accept AcceptRejectSettings Platform PLATFORM * Analytics Understand the full user journey * Experiment Test, analyze, and optimize at scale * Customer Data Platform Unite data across teams * Session Replay Visualize sessions based on events in your product * Analytics * Experiment * Customer Data Platform * Session Replay CAPABILITIES * Integrations Connect Amplitude to hundreds of partners * Data Management Complete data you can trust * AI Self-service data meets self-service intelligence * Integrations * Data Management * AI Platform PLATFORM * Analytics Understand the full user journey * Experiment Test, analyze, and optimize at scale * Customer Data Platform Unite data across teams * Session Replay Visualize sessions based on events in your product * Analytics * Experiment * Customer Data Platform * Session Replay CAPABILITIES * Integrations Connect Amplitude to hundreds of partners * Data Management Complete data you can trust * AI Self-service data meets self-service intelligence * Integrations * Data Management * AI Solutions INDUSTRY * Financial Services Personalize the banking experience * B2B Maximize product adoption * Media Identify impactful content * Healthcare Simplify the digital healthcare experience * Ecommerce Optimize for transactions * Financial Services * B2B * Media * Healthcare * Ecommerce USE CASE * Grow active users Get users hooked from day one * Increase customer lifetime value Understand your customers like no one else. * Accelerate monetization Turn behavior into business * Grow active users * Increase customer lifetime value * Accelerate monetization Solutions INDUSTRY * Financial Services Personalize the banking experience * B2B Maximize product adoption * Media Identify impactful content * Healthcare Simplify the digital healthcare experience * Ecommerce Optimize for transactions * Financial Services * B2B * Media * Healthcare * Ecommerce USE CASE * Grow active users Get users hooked from day one * Increase customer lifetime value Understand your customers like no one else. * Accelerate monetization Turn behavior into business * Grow active users * Increase customer lifetime value * Accelerate monetization Resources LEARN * Blog Thought leadership from industry experts * Resource Center Expertise to guide your growth * Glossary All the terms you need to know * Product Benchmarks Understand how your product compares * Blog * Resource Center * Glossary * Product Benchmarks CONNECT * Community Connect with peers in product analytics * Events Register for live or virtual events * Customers Discover why customers love Amplitude * Community * Events * Customers SUPPORT * Help Center Answers to every Amplitude question * Developer Hub Integrate and instrument Amplitude * Academy Become an Amplitude pro * Help Center * Developer Hub * Academy Resources LEARN * Blog Thought leadership from industry experts * Resource Center Expertise to guide your growth * Glossary All the terms you need to know * Product Benchmarks Understand how your product compares * Blog * Resource Center * Glossary * Product Benchmarks CONNECT * Community Connect with peers in product analytics * Events Register for live or virtual events * Customers Discover why customers love Amplitude * Community * Events * Customers SUPPORT * Help Center Answers to every Amplitude question * Developer Hub Integrate and instrument Amplitude * Academy Become an Amplitude pro * Help Center * Developer Hub * Academy Pricing Pricing Platform PLATFORM * Analytics Understand the full user journey * Experiment Test, analyze, and optimize at scale * Customer Data Platform Unite data across teams * Session Replay Visualize sessions based on events in your product * Analytics * Experiment * Customer Data Platform * Session Replay CAPABILITIES * Integrations Connect Amplitude to hundreds of partners * Data Management Complete data you can trust * AI Self-service data meets self-service intelligence * Integrations * Data Management * AI Platform PLATFORM * Analytics Understand the full user journey * Experiment Test, analyze, and optimize at scale * Customer Data Platform Unite data across teams * Session Replay Visualize sessions based on events in your product * Analytics * Experiment * Customer Data Platform * Session Replay CAPABILITIES * Integrations Connect Amplitude to hundreds of partners * Data Management Complete data you can trust * AI Self-service data meets self-service intelligence * Integrations * Data Management * AI Solutions INDUSTRY * Financial Services Personalize the banking experience * B2B Maximize product adoption * Media Identify impactful content * Healthcare Simplify the digital healthcare experience * Ecommerce Optimize for transactions * Financial Services * B2B * Media * Healthcare * Ecommerce USE CASE * Grow active users Get users hooked from day one * Increase customer lifetime value Understand your customers like no one else. * Accelerate monetization Turn behavior into business * Grow active users * Increase customer lifetime value * Accelerate monetization Solutions INDUSTRY * Financial Services Personalize the banking experience * B2B Maximize product adoption * Media Identify impactful content * Healthcare Simplify the digital healthcare experience * Ecommerce Optimize for transactions * Financial Services * B2B * Media * Healthcare * Ecommerce USE CASE * Grow active users Get users hooked from day one * Increase customer lifetime value Understand your customers like no one else. * Accelerate monetization Turn behavior into business * Grow active users * Increase customer lifetime value * Accelerate monetization Resources LEARN * Blog Thought leadership from industry experts * Resource Center Expertise to guide your growth * Glossary All the terms you need to know * Product Benchmarks Understand how your product compares * Blog * Resource Center * Glossary * Product Benchmarks CONNECT * Community Connect with peers in product analytics * Events Register for live or virtual events * Customers Discover why customers love Amplitude * Community * Events * Customers SUPPORT * Help Center Answers to every Amplitude question * Developer Hub Integrate and instrument Amplitude * Academy Become an Amplitude pro * Help Center * Developer Hub * Academy Resources LEARN * Blog Thought leadership from industry experts * Resource Center Expertise to guide your growth * Glossary All the terms you need to know * Product Benchmarks Understand how your product compares * Blog * Resource Center * Glossary * Product Benchmarks CONNECT * Community Connect with peers in product analytics * Events Register for live or virtual events * Customers Discover why customers love Amplitude * Community * Events * Customers SUPPORT * Help Center Answers to every Amplitude question * Developer Hub Integrate and instrument Amplitude * Academy Become an Amplitude pro * Help Center * Developer Hub * Academy Pricing Pricing Login Contact salesGet started HOW UNDER ARMOUR USES DATA INSIGHTS TO DRIVE INNOVATION Products: Amplitude Analytics Use Case: Growth Industries: Consumer Tech, E-commerce Regions: Americas IN THIS STORY * Overview * Data insights, one click away * Refocused Priorities * Data-Driven Storytelling Contact Sales With more than 200 million registered users around the world, Under Armour Connected Fitness provides technology to help athletes train, perform, and improve. The business unit includes MapMyFitness, Endomondo and MyFitnessPal. 30% INCREASE IN DAY-7 RETENTION 3X INCREASE IN ENGAGEMENT 10S INCREASE IN TIME SPENT ON APP After acquiring popular apps like MapMyRun and MyFitnessPal in 2015, Under Armour Connected Fitness became the leading digital fitness company, with a digital product suite designed for the everyday athlete. Eager to see how these new mobile offerings were helping users meet their fitness goals, Under Armour turned to Amplitude’s self service product intelligence platform. The results: lifts in retention, boosts to the bottom line and refocused priorities. Amplitude has given us the tools to make the right decisions and make them quickly with confidence—and that saves us time, saves us money and makes us money. Amplitude gives us the chance to swing for the fences. Kaiti Carpenter Senior Product Manager, Under Armour DATA INSIGHTS, ONE CLICK AWAY Before implementing Amplitude, Under Armour relied on its team of product analysts to build their own SQL queries in third party business intelligence platforms. The process was time-consuming and often required multiple iterations. With Amplitude’s Product Intelligence platform, suddenly Under Armour had “analysis at our fingertips,” Carpenter said. “We were able to validate our assumptions and we could easily access the data to make quick analysis and react to the results.” Stuart Kim-Brown, director of Product Analytics, agreed, observing that Amplitude’s easy to use interface, and out of the box product and growth analyses “empowered our product managers to be self-sufficient, to get at the answers they needed without having to wait for help from my team.” In turn, Kim-Brown said, his team was freed to focus on more sophisticated models. REFOCUSED PRIORITIES Greater access to data insights has made it easier and faster for Under Armour to experiment with new features and products. Leveraging Amplitude’s Segmentation, Funnels, and AB Test View they cut the experiment time from three months to one. Hoping to further its goal of making athletes better, Under Armour decided to test out a big product bet designed to inspire its MapMyRun users to log more runs each week: Form Coaching Tips. A connected software product, Form Coaching Tips takes aim at poor form, which can cause injury and pain, keeping runners off the road. Using Amplitude’s Cohort, Segmentation, and Retention analyses, Under Armour saw the feature was a success, boosting day seven retention by 30%. “This was something that really lifted retention for us and that equates to dollars for us because the more users we have using our app, the more money we’re making,” Carpenter said. Building on the success of its Form Coaching Tips, which runners use post-workout, Under Armour decided to test a feature that would help users perfect their form before they lace up. The KPI: how much time users spent on the app with the addition of the new Target Zone Calculator, which estimates the best cadence or stride length zone for a user’s desired pace. Using Amplitude’s Funnels, they saw a gain of 10 seconds. DATA-DRIVEN STORYTELLING Amplitude has also helped Under Armour focus on its priorities by revealing important insights into its users. Using Amplitude’s Segmentation chart, Under Armour discovered that its race training plans had low user-engagement. Operating on the theory that the plans weren’t clicking with most of its users, Under Armour redesigned the plans to address a greater variety of goals, whether it was learning running basics or improving cardiovascular health. With Amplitude Cohorts, Under Armour saw a big payback: a 3x increase in its MVP (paying) users who leverage the plans and an increase in their free users tapping on the plan. Amplitude does a really good job of highlighting what your data’s insights are. You can run all the charts you want but knowing what’s valuable is really the hard part. Amplitude is the best tool for that. Kaiti Carpenter Senior Product Manager, Under Armour ACTIONABLE INSIGHTS HELP BACKSTAGE CONNECT THE RIGHT TALENT TO THE RIGHT OPPORTUNITY Read Blog Article ENABLE TEAMS TO RUN WITH DATA BY FOCUSING ON THE QUESTIONS THAT MATTER Read Blog Article 2021 DATAMONSTER OF THE YEAR: ABS-CBN’S ROBBIN BRILLANTES Read Blog Article HOW LINDBLAD EXPEDITIONS TURNS INCREASED DIGITAL ADOPTION INTO ONCE-IN-A-LIFETIME EXPERIENCES Read Blog Article READY TO GET STARTED? See how your digital product drives your business. 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