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Blog
Upkeep Pledge Is Our Commitment To Your Success

Blog Post


UPKEEP PLEDGE IS OUR COMMITMENT TO YOUR SUCCESS

Our announcement of the UpKeep Pledge this month is just another step to
strengthen our commitment to every client’s success and satisfaction.

Duration: 4 minutes
Amissa Giddens
Published on September 8, 2023

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UPKEEP PLEDGE IS OUR COMMITMENT TO YOUR SUCCESS

One thing that we’ve always been proud of at UpKeep is our focus on customer
success. Since our inception, we’ve invested heavily not only in developing a
best-of-breed product but also in making sure our customers can use it
effectively to succeed and grow.

Our announcement of the UpKeep Pledge this month is just another step to
strengthen our commitment to every client’s success and satisfaction.

It’s a well-known fact that 70 percent of all new technology implementations
fail to reach promised potential due to a lack of planning and poor adoption. We
want to change that by providing a dedicated project manager who can oversee the
entire customer implementation; tailored, remote training that addresses
specific client needs; and comprehensive integration services to ensure that
UpKeep is properly connected to a users’ critical systems.

We know that when companies choose UpKeep, they are making an investment of time
and resources. That’s why we are making a renewed commitment to providing value,
ensuring success and fully supporting customer needs in the UpKeep Pledge.


WHAT’S INCLUDED IN THE UPKEEP PLEDGE

The UpKeep pledge includes four key components: a risk-free trial, an initial
training credit, 24/7 support, and access to industry experts. Clients have the
opportunity to select either a quickstart or an advanced package, depending on
their specific needs and budget. Let’s take a closer look at each component:



 * Risk-Free Trial. We want our customers to buy with confidence, so as part of
   the UpKeep pledge, we will provide a full-refund during the first 14 days if
   clients are not satisfied for any reason.



 * Initial Training Credit. Anytime new technology comes online, we know that
   the learning curve can be steep. That’s why we’ll provide a training credit
   worth $500 during the first 30 days when new customers can have access to
   experts to help ensure that set-up, implementation and onboarding happens as
   quickly and painlessly as possible.



 * 24/7 Support. At UpKeep, when we talk about around-the-clock support, we’re
   not hyping a cumbersome phone support system or connecting you with shaky
   overseas technicians that you can’t understand. We’re connecting you with our
   team of trained UpKeep experts; real people who can help you ensure a 99.9
   percent uptime of our product.




 * Industry Experts. We love our community and can’t wait for you to be part of
   it. The final component of the UpKeep pledge is access to more than 4,500
   industry experts who are dedicated to helping you upskill your team alongside
   us. Enjoy free weekly consultations with these experts who are certified risk
   management professionals (CRMP) through the Society for Maintenance and
   Reliability Professionals (SMRP) industry association.




 * Accessible to All. Introducing a new entry level plan. UpKeep Lite offers
   basic work order management at only $20/ month per user—making it more
   accessible to everyone. 

What the UpKeep Pledge is Important


We’re not here just to sell a product. Unless UpKeep’s solution meets our
customers’ current and growing needs and provides real value, we’ve failed.
That’s why the UpKeep pledge is so important – to both our customers and
ourselves. We promise to provide not only an excellent product, but the
resources necessary to ensure that customers can achieve a successful and timely
implementation. We know a big part of that is being available when and where
customers need it, and that’s why we pledge that our service and support is
available 24/7.

To learn more about UpKeep Pledge and how it can help your organization, reach
out today.

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Table of Contents
 * What’s Included in the UpKeep Pledge

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Contact

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 * Schedule a tour
 * 10880 Wilshire Blvd, Los Angeles, CA 90024

Connect with us

 * 
 * 
 * 
 * 
 * 

 * 
 * 



Solutions

 * Asset Operations Management (AOM)
 * Computerized Maintenance Management System (CMMS)
 * Enterprise Asset Management (EAM)
 * Asset Performance Management (APM)
 * DataHub (Data Asset Platform)
 * DataHub Demo

Roles

 * Maintenance
 * Operations
 * Reliability

Industries

 * Manufacturing & Plants
 * Food & Beverage Manufacturing
 * Energy & Utilities
 * Government & Public Works
 * School and Higher Education
 * Gym & Fitness
 * Farming/Agriculture
 * Restaurants
 * Hospitality
 * Healthcare
 * Facilities
 * Property
 * Building

Capabilities

 * Work Order Management
 * Parts & Inventory Management
 * Safety & Compliance Management
 * Asset Management
 * Preventive Maintenance
 * Analytics & Reporting
 * Request Management
 * Edge

Resources

 * Asset Operations Resource Hub
 * Blog
 * Learning Center
 * What is Asset Operations Management?
 * What is Enterprise Asset Management?
 * What is Inventory Management?
 * What is Preventive Maintenance?
 * What is a Work Order?
 * What is CMMS software?

Connect with us

 * 
 * 
 * 
 * 
 * 

 * 
 * 

Capabilities

 * Work Order Management
 * Parts & Inventory Management
 * Safety & Compliance Management
 * Asset Management
 * Preventive Maintenance
 * Analytics & Reporting
 * Request Management
 * Edge

Resources

 * Asset Operations Resource Hub
 * Blog
 * Learning Center
 * What is Asset Operations Management?
 * What is Enterprise Asset Management?
 * What is Inventory Management?
 * What is Preventive Maintenance?
 * What is a Work Order?
 * What is CMMS software?

Company

 * About us
 * Pricing
 * Careers
 * Press
 * Blog
 * Partnerships

Support

 * Get Help
 * Tutorials
 * Team Training
 * API Docs
 * Free Courses
 * Sub-Processors
 * Privacy

Free Tools

 * ROI Calculator
 * Maintenance Calculators
 * QR Code Generator


 * Solutions
 * Roles
 * Industries
 * Capabilities
 * Resources
 * Company
 * Support
 * Free Tools

Contact

 * 1 (323) 880-0280
 * Schedule a tour
 * 10880 Wilshire Blvd, Los Angeles, CA 90024

Connect with us

 * 
 * 
 * 
 * 
 * 

 * 
 * 

© 2023, UpKeep Technologies, Inc.

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