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Text Content

 * How Health Insurance Works
 * Health Insurers
 * Compare Policies
 * Contact Us
 * FAQ
 * 


ST.LUKES HEALTH (SLM)

Details Policies Performance Contact

> St.LukesHealth has been providing private health cover to Australians since
> 1952. Over this time, St.LukesHealth has built a strong reputation on its
> expertise and ability to supply top quality health cover and to provide
> exceptional service to its members. Established in Tasmania, St.LukesHealth
> has a loyal membership base across all States and Territories of Australia.
> St.LukesHealth has a range of hospital covers, extras covers and combined
> hospital and extras packages that are easy to undertsand and specifically
> designed to provide you with choices to meet your needs. Our friendly customer
> care consultants are trained to provide a personalised service to assist you
> in choosing the level of cover you require. With no call centres you'll always
> get to speak to a trained customer care consultant. We have a comprehensive
> range of payment and claiming options including direct debit and point of
> service electronic claiming. Regardless of where you live, doing business with
> St.LukesHealth is easy.
> 
> This information is provided by the insurer

St.Lukes Health provide further information regarding:

 * Gap cover doctors
 * Agreement hospitals
 * Branches
 * Ambulance cover information



AGREEMENT HOSPITALS

This fund has agreements with some private hospitals or day surgeries to provide
services at low or no out-of-pocket costs. You can see Agreement Hospitals for
this insurer and further details are available from the insurer.

BUSINESS STRUCTURE

This insurer is a mutual organisation that operates on a not-for-profit basis.

St.Lukes Health operates in all states and territories.

St.Lukes Health polices are sold under a number of different brands, including:

 * Astute Simplicity Health

PERFORMANCE

The Private Health Insurance Ombudsman prepares an annual report on the service
delivery and performance of Australian health insurers. The following is a
selection of statistics about this health insurer - the full report and an
explanation of these figures is available from the Ombudsman's website. Please
note information is not provided for some insurers in some states, as there are
insufficient numbers reported to APRA for states in which the insurer does not
have a large membership.

Ombudsman complaints compared to market share All complaints 0.7% 0.6% market
share Investigated complaints 0%

Health Insurer Retention and Finances Industry result Member retention (hospital
cover) 88% 86% Benefits as % of contributions 88.4% 85.4% Management expenses %
of contribution income 11% 9.5% Management expenses per average policy $484 $358

Coverage ACT NSW VIC QLD SA WA TAS NT Australia Hospital Related Charges Covered
86.7% 91.2% 91.7% 90.9% 93.3% 90.8% 93.4% 91.1% 93.1% Industry Result 83.1%
89.7% 91.9% 90.3% 93.9% 93.0% 93.4% 90.0% 91.0% Medical Services with No Gaps
69.4% 80.2% 85.2% 75.9% 83.2% 68.5% 90.2% 100% 88.9% Industry Result 78.1% 89.8%
88.8% 89.7% 90.7% 87.6% 91.6% 88.5% 89.3% Medical Services with No or Known Gaps
95.3% 88.8% 94.2% 85.9% 96.2% 95.1% 97.9% 100% 97.0% Industry Result 92.7% 96.5%
97.6% 96.8% 99.1% 97.0% 98.2% 96.2% 97.1% General Treatment (extras) Covered
56.8% 60.7% 58.9% 59.3% 65.1% 60.5% 59.4% 59.1% 59.0% Industry Result 47.7%
50.1% 51.7% 53.4% 56.7% 56.6% 54.1% 58.8% 52.6% Private Hospital Agreements 5 78
74 47 18 18 9 1 - Industry Maximum 6 99 84 61 27 28 9 2 - Day Hospital
Agreements 6 54 62 36 17 13 8 1 - Industry Maximum 11 108 94 64 35 39 9 2 -

Address:
17 The Quadrant Mall
Launceston
TAS 7250
Phone:
1300 651988
Email:
general@stlukes.com.au
Website:
http://www.stlukes.com.au
Branches:
https://www.stlukes.com.au/For-Members/Premiums-Claims/Contact-Us-Details.aspx



You must answer all of the following questions.


STEP 1 OF 3 TYPE OF COVER

 * It's worth looking at the restricted insurers to see if you qualify for any
   of them. It could save you money.
 * Tap or click on the for more information.

What type of policy do you need?





Hospital General treatment(extras) Combined (both) Ambulance only

Where will you be living?





ACT NSW NT QLD SA TAS VIC WA

Show products that are?





Open Closed

Show products that are?





No, don't include corporate products Yes, include corporate products

How many people will be covered by this policy?





Only one More than one
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NO MEDICARE BENEFITS

×

The health insurance policies published on this website are not suitable for the
health needs of people who do not have Medicare benefits. For information on
policies designed for people without Medicare benefits, please see Overseas
Visitors & Overseas Students.

OK

RECIPROCAL MEDICARE

×

Medicare often issues a yellow card marked ‘Reciprocal’ for reciprocal benefits.

Please note that the Australian health insurance policies published on this
website are not suitable for the health needs of people with reciprocal Medicare
benefits. For information on policies designed for people with reciprocal
Medicare benefits, please see Overseas Visitors & Overseas Students.

You can still purchase an Australian hospital insurance policy if you earn over
the Medicare Levy Surcharge threshold and want to be exempt from paying the
Surcharge. Please note the policy would serve no health purpose and would be for
tax purposes only.

OK

FIND MY POLICY

×

A Private Health Insurance Statement (PHIS) summarises your policy and is sent
to you once a year by your insurer. You can enter the policy ID from the PHIS or
enter the name of your insurer to start finding your policy.

PHIS code

See bottom left corner of your PHIS

OR

Insurer name

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 * Compare policies
 * Agreement hospitals
 * Lifetime Health Cover calculators
 * Restricted insurers
 * Gap cover doctors
 * MBS item numbers
 * Does my policy cover
 * Medical Costs Finder
 * Glossary

 * Ask a question
 * Links
 * Brochures
 * Privacy
 * Site map
 * About this site




HOW HEALTH INSURANCE WORKS

Your questions answered.


HEALTH INSURERS

Policies, contact details & performance.


COMPARE POLICIES

Find policies that match your needs.


SEARCH THIS SITE

Find out about Private Health Insurance.




FAQ

Frequently asked questions.


CONTACT US

Need more information? Contact us today.