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URL: https://quotes.srtclimo.com/disclaimer
Submission: On January 06 via api from AE — Scanned from US

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DISCLAIMER

*The reservation confirmation is only an estimate. Final charges will be based
on the actual time of service rounded up by 15 minutes increments. The actual
time of service includes the additional time the chauffeur will need to sweep
the vehicle for items left behind after the final drop-off. The customer will be
responsible for the cost to return any item left behind to its rightful owner if
passengers depart before the vehicle sweep is completed.

*All reservations are billed garage-to-garage: the customer is billed from the
time the car leaves our garage until the time the car returns to the garage.

*Hourly minimums for hourly-as-directed or wait-and-return reservations depend
on the vehicle type, the day of the week, and the special event policy in
effect. Confirm the hourly minimum applicable to your reservation with our
customer service agent.

*All hourly reservations are billed for the total number of hours reserved by
the customer, even if the actual time used is less than the reserved number of
hours.

*The base rate for your reservation is guaranteed for up to 12 months. However,
all incidental charges such as fuel surcharge, credit card processing fees,
Standard Transportation Charge (STC), airport fees, and taxes are subject to
change as necessary any time and without notice until the scheduled service is
provided.

*The company is not responsible for deviations or service failures caused by
accidents, road closures, flight delays, breakdowns, inclement weather, traffic,
or any other conditions beyond our control. If any such condition prevents us
from providing the scheduled transportation services, the maximum liability the
company will assume shall not exceed the projected total cost of the scheduled
transportation service.

*Our sedans, SUVs, and minibuses can accommodate for their maximum seating
capacity only with minimal luggage capacity. Confirm with our customer service
for the proper vehicle size that will fit your needs if you have any doubt.

*The company will provide a car seat, if available, free of charge and the
customer will use it at his/her own risk. The customer will also be responsible
for its installation to assume total liabilities.

*Any reservations scheduled between 11:00 pm and 06:00 am will incur a $15 Off
Hours Fee.

*A $25 Holiday Surcharge will be added for New Year’s Day, Memorial Day, 4th of
July, Labor Day, Thanksgiving Day, Christmas Day, and both Christmas Eve and New
Year's Eve starting at 5:00 PM.

*A $25 pet fee will be added for each pet NOT in a crate, except for service
animals. But the passenger must disclose at the time of booking that they will
have a pet and the pet must be always on a leach for safety reasons.

*Customer will be responsible for any damage caused by any passenger or any pet
NOT in a crate above and beyond the pet fee.

*Any parking fees or tolls are additional and will be billed at cost.

*The customer is financially responsible for any overnight lodging for the
driver whenever required.

*The company reserves the right to substitute any vehicle requested with the
same size or higher capacity vehicles at no additional charge and without notice
if the requested vehicle type is not available.

*Suggested Tip has been added for your convenience. The payment of this
Suggested Tip is subject to your complete discretion and may be increased,
decreased, or eliminated entirely. All Tips received are remitted in full to the
chauffeur.

*The company and the chauffeur reserve the right to terminate a trip for unruly,
threatening, or unsafe behavior by passengers at any time.

*Special event policy applies for each special event. If a special event policy
does not exist for an event such as concert, game, race, festival, and more, all
transfers to and from those events will be converted into hourly-as-directed and
billed garage-to-garage. The customer will be responsible for the event traffic
that may increase the number of billable hours above the hourly minimums.
Customers are responsible to disclose the occasion for their transportation
needs for a proper quote at the time of booking.

*All FBO arrivals are billed hourly if the private jet transponder is blocked
and the company is unable to track the flight.

*The customer can make changes as necessary within the free cancellation period
provided the company has the logistics to accommodate. When the free
cancellation window closes, any request to make changes may result in the
rebooking of a new service and the initial service billed as scheduled.

*Cancellation Policy (Except Special Events): · Sedans and SUVs – airport
transfers: 2 hours and all non-airport reservations: 24 hours · Sprinters – 7
days · Mini-coaches and Motorcoaches – 30 days

*The company is not responsible if the passenger misses his/her flight. If the
passenger is “No shows” the customer will be responsible for the projected total
cost of the reservation.

*The company reserves the right to bill hourly for any airport pick up if the
passengers are scheduled to arrive onboard different flights.

*Wait time applies to all transfer reservations after the grace period ends and
is billed per minute increment at the vehicle type’s hourly rate. Grace periods:
· non-airport pickups – 15 minutes · Domestic airport arrivals – 30 minutes ·
International airport arrivals – 60 minutes

*A $25 stop fee applies for the 1st stop less than 2 miles out of the scheduled
route for a maximum of 15 minutes. Wait time applies on top of the fee after the
grace period ends. Any additional stops after the 1st stop or any stop more than
2 miles outside the scheduled route will turn the reservation hourly with the
applicable minimum billable hours.

*Cleaning fee: · A biohazard cleaning fee of $400 per occurrence applies for
cleaning and sanitation if a passenger got sick. · A cleaning fee of $250
applies for cleaning and sanitation for all other detailed cleaning required if
the passengers trash the vehicle. · A cleaning fee equal to 8 hours of the
vehicle's applicable rate applies for the ionization process needed to remove
any smoke odor.

*Customer is responsible to review the details of this reservation confirmation
for accuracy and to reply to this email with the right information if anything
herein is incorrect. The company will not assume any liability for service
failure if any information herein is incorrect and the customer failed to review
and submit the necessary correction.

*ALL DEPOSITS ARE NON-REFUNDABLE