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Submitted URL: http://t.dm.maytag.com/r/?id=h5656e2f5%2C5102d4f5%2C41f18d7a
Effective URL: https://www.maytag.com/return-policy.html
Submission Tags: falconsandbox
Submission: On September 17 via api from US — Scanned from DE

Form analysis 4 forms found in the DOM

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POST /content/maytagv2/en_us/return-policy.whr.commerce.login.json

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<form class="form login" id="login-form-additional" novalidate="">
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SEPTEMBER SALE | SAVE ON SELECT MAJOR APPLIANCES‡‡  SEE DETAILS  SHOP SALES

‡‡Ends September 28, 2022 at 11:59PM EST. Only valid for new orders on
Maytag.com. Major appliances limited to refrigerators, ranges, cooktops, wall
ovens, microwaves, dishwashers, hoods, freezers, beverage & wine centers, ice
makers and compactors. Excludes ground shipped products. Discount taken off
regular price excluding taxes, delivery, install/uninstall and haul-away. While
supplies last.


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Delivery & Installation Options






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 * Home
 * Return Policy & Cancellations


RETURNS, EXCHANGES & CANCELLATIONS

Maytag sweats the details. From service to performance, each appliance should be
as dependable as the next. If something isn't right, Maytag's here to help.


HOW RETURNS WORK

Our team is happy to help with returns for products you purchased through
Maytag.com. Simply call 1-800-344-1274 for major appliances and major appliance
parts & accessories, 1-800-541-6390 for water filters, or 1-800-643-0961 for
appliance cleaners. Have your order number or product serial number handy and we
can help you through the process.

 

NOTE: We only accept returns for products purchased directly from Maytag.com. If
you purchased a product at another retailer, please contact that retailer
regarding your return.




MAJOR APPLIANCE

RETURNS WITHIN 15 DAYS — NO RETURN FEES

Not happy with your new product? No matter the reason, it's no problem. Request
your return within 15 days from the date of delivery for a product refund of
products that are in new condition. Simply call 1-800-344-1274 with your order
number or product serial number handy.

 

Delivery, shipping and service fees will not be refunded.

RETURNS WITHIN 30 CALENDAR DAYS
>> PRODUCTS DAMAGED UPON DELIVERY

If you notice your product was delivered damaged, you can request a return,
exchange or repair within 30 calendar days by calling us at 1-800-344-1274.

 

 * For an exchange, you will not be charged any additional delivery, shipping or
   service fees. Depending on the new item’s price difference, you’ll receive a
   credit or charge to the credit card used to purchase the original product.
 * For a return, you will receive a product refund, but delivery, shipping and
   service fees will not be refunded. Please call us to discuss the nature of
   the damage and confirm that you qualify for the product refund.
 * If you’re interested in a repair, just call the same number to schedule
   service.

 

>>MAJOR APPLIANCE RETURNS FOR ANY OTHER REASON

If you're not happy with your product for any other reason, you have up to 30
calendar days to request a return. An additional restocking fee of 15% of the
product cost will be applied, with a $50 minimum. Original delivery, shipping
and service fees will not be refunded. Please call us at 1-800-344-1274 to
arrange for the return.

NOTE: If you're returning a product from Hawaii, your return will only be
subject to a flat $50 restocking fee.

RETURNS AFTER 30 CALENDAR DAYS

If the 30-day return window has passed, and your product is still under
warranty, call us for warranty service or to schedule a repair. Fees may apply.

Not happy for any reason? Call us at 1-800-344-1274 so we better understand how
to help your situation.


PARTS & ACCESSORIES

>>RETURNS FOR MAJOR APPLIANCE PARTS & ACCESSORIES

Get a refund when you request your return within 30 calendar days after the date
of delivery.

Simply call 1-800-344-1274 with your order number or product serial number handy
and we can provide you with available options. For some products, we may be able
to help arrange return shipping. Most often, we will ask you to ship the product
back using a method that provides a tracking number. Original shipping and
handling and return postage charges will not be refunded.

>>RETURNS FOR YUMMLY® SMART THERMOMETER
WITHIN 30 CALENDAR DAYS

You may return your Smart Thermometer within 30 days of purchase for a full
refund of your product purchase price or a replacement product. Return shipping
is FREE. Please call us at 1 (866) 698-2538 to initiate a return and obtain a
prepaid shipping label which you may use to send the item back to us in new
condition. Free return shipping is only available for U.S. consumers who
directly call this number. Once we validate the returned items have arrived, you
will receive a confirmation email and your return will be processed. Accounts
will be credited within 7-10 business days once items are received and processed

AFTER 30 CALENDAR DAYS

If the 30-day return window has passed, and your product is still under
warranty, call us for warranty service or to schedule a repair. Fees may apply.

Not happy for any reason? Call us at 1 (866) 698-2538 so we better understand
how to help your situation.

>>RETURNS FOR WATER FILTER

For returns and refunds call 1-800-442-9991 Monday – Friday, 8am – 6pm (ET),
closed on weekends. Your product(s) may be returned within 30 days from the date
of shipment. The product(s) must be in unused condition and in original
packaging material. You are responsible for return shipping & handling charges.
Returns can only be made using UPS shipping services. Original shipping and
handling and return postage charges will not be refunded.

If you need to return your merchandise for any reason, repack your product(s) in
the original packing materials. Call 1-800-442-9991 (Monday – Friday, 8am – 6pm
ET, closed on weekends) to secure a Return Authorization.

>> RETURNS FOR APPLIANCE CLEANERS

For returns and refunds call 1 (800) 643-0961 Monday – Friday, 8am – 6pm (ET),
closed on weekends. Your product(s) may be returned within 30 days from the date
of shipment. The product(s) must be in unused condition and in original
packaging material. You are responsible for return shipping & handling charges.
Original shipping and handling and return postage charges will not be refunded.


WHAT TO EXPECT

Once your product has been received by us, please allow approximately two weeks
to process your refund, less any return fees or adjustments. Refunds will be
issued to the card used for your purchase. If you have not received your refund
after two weeks, please contact us at 1 (800) 344-1274 for major appliances and
major appliance parts & accessories, 1 (800) 541-6390 for water filters, or 1
(800) 643-0961 for appliance cleaners.

We have the right to refuse refunds or exchanges that do not comply with our
Returns Policy.


CANCELLATIONS

You can cancel an order as long as we have not started the shipping or delivery
process. To cancel an order, please call us at the numbers listed above with
your order number handy. We will refund your product purchase price as well as
delivery, shipping, and service fees. If canceling an item within an order means
your order is no longer eligible for a discount or promotion, we will
recalculate your total purchase price and apply applicable charges to your
selected payment method.

If we have started the shipping or delivery process, you will need to initiate a
return by following our return policy.

You can check your order status at https://www.maytag.com/track-my-order.html


QUESTIONS?

Contact us for support to find the answers you're looking for.




QUESTIONS?

Contact us for support to find the answers you’re looking for.

Chat live with an expert

Call customer service
1-800-344-1274

Mon–Fri: 8AM–6PM ET,
Closed on weekends.




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Benton Harbor, MI 49022.

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