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The University of Mississippi

Information Technology


IT HELPDESK

 * Getting Started
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   * All
   * Accounts, Authority and Access
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 * Resources
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   * UM Box
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FOR TECHNICAL ASSISTANCE

skip contact info

662-915-5222

helpdesk@olemiss.edu

100 Weir Hall


REQUEST HELP


WALK-IN APPOINTMENT

--------------------------------------------------------------------------------


AFTER HOURS

662-915-7206 web@olemiss.edu

--------------------------------------------------------------------------------


FRIDAY SYSTEM MAINTENANCE

All IT systems (including email, Blackboard, myOleMiss, etc.) are unavailable
6-8 AM every Friday morning in order to perform scheduled maintenance. See
calendar for any schedule changes.


CURRENT SYSTEM STATUS




USEFUL LINKS

skip this menu group
 * Remote Assistance
 * Password Change Form
 * Departmental Software Request
 * Virus/Spyware Removal




CISCO ANYCONNECT VPN INSTALLATION FOR MAC OS X

Download and open one of the following, depending on your operating system:

AnyConnect for Mac OS 10.14 (Mojave and earlier)

AnyConnect for Mac OS 10.15 (Catalina)

AnyConnect for Mac OS 11 (Big Sur)

INSTALLATION AND SETUP INSTRUCTIONS FOR MAC OS X:



STEP 1:

Download the software and open with default DiskImageMounter.

STEP 2:

Double-click the AnyConnect.pkg icon.

STEP 3:

Continue through the installation screens, agreeing to the conditions stated.

STEP 4:

Uncheck any applications you do not want to install. VPN is the only necessary
one.

STEP 5:

Proceed with installation and verify your Touch ID or password when needed.

STEP 6:

When installation is complete, click Close and then Move to Trash to unmount the
installer.

STEP 7:

When you are ready to begin a VPN session, locate the application to run it.

STEP 8:

Enter "vpn.olemiss.edu" and click Connect. You will be asked for your WebID
credentials. If you have 2-factor authentication setup, you'll need to respond
to that also,

STEP 9:

The first time you run the VPN application, you may need to enter the computer's
password to allow it to use your keychain.

STEP 10:

The AnyConnect icon in your status menu will reflect your VPN connection status.
To end your VPN session, click the icon and select Disconnect.




LINKS TO OTHER IT GROUPS

skip this menu group
 * Classroom Technology
 * Faculty Technology Development Center
 * IT Labs
 * IT Media
 * IT Security
 * IT Training
 * SAP at Ole Miss
 * TECHNews
 * Telecommunications Center
 * VPN Help
 * Wireless Service Support




FOR TECHNICAL ASSISTANCE

skip contact info

662-915-5222

helpdesk@olemiss.edu

100 Weir Hall


REQUEST HELP


WALK-IN APPOINTMENT

--------------------------------------------------------------------------------


AFTER HOURS

662-915-7206 web@olemiss.edu

--------------------------------------------------------------------------------


FRIDAY SYSTEM MAINTENANCE

All IT systems (including email, Blackboard, myOleMiss, etc.) are unavailable
6-8 AM every Friday morning in order to perform scheduled maintenance. See
calendar for any schedule changes.


CURRENT SYSTEM STATUS




USEFUL LINKS

skip this menu group
 * Remote Assistance
 * Password Change Form
 * Departmental Software Request
 * Virus/Spyware Removal





LINKS TO OTHER IT GROUPS

skip this menu group
 * Classroom Technology
 * Faculty Technology Development Center
 * IT Labs
 * IT Media
 * IT Security
 * IT Training
 * SAP at Ole Miss
 * TECHNews
 * Telecommunications Center
 * VPN Help
 * Wireless Service Support




IT HELPDESK

100 Weir Hall

University, MS 38677

helpdesk@olemiss.edu

P 662-915-5222

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The University of Mississippi
P.O. Box 1848, University, MS 38677 USA
(662) 915-7211
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