Submitted URL: http://go.microsoft.com/fwlink/?LinkID=263818
Effective URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44...
Submission: On December 29 via manual from GB

Summary

This website contacted 11 IPs in 5 countries across 7 domains to perform 38 HTTP transactions. The main IP is 2.21.36.173, located in France and belongs to AKAMAI-ASN1, NL. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft RSA TLS CA 01 on August 18th 2020. Valid for: a year.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2a02:26f0:eb:... 20940 (AKAMAI-ASN1)
2 18 2.21.36.173 20940 (AKAMAI-ASN1)
4 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2.16.186.41 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 152.199.19.160 15133 (EDGECAST)
1 2620:1ec:bdf::13 8068 (MICROSOFT...)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 1 104.109.74.75 20940 (AKAMAI-ASN1)
3 2a02:26f0:eb:... 20940 (AKAMAI-ASN1)
7 40.77.226.250 8075 (MICROSOFT...)
38 11
Domain Requested by
18 support.microsoft.com 2 redirects support.microsoft.com
7 web.vortex.data.microsoft.com az725175.vo.msecnd.net
4 www.microsoft.com support.microsoft.com
www.microsoft.com
3 c.s-microsoft.com www.microsoft.com
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
1 videoplayercdn.osi.office.net 1 redirects
1 wcpstatic.microsoft.com support.microsoft.com
1 az725175.vo.msecnd.net support.microsoft.com
1 cdnjs.cloudflare.com support.microsoft.com
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 statics-marketingsites-neu-ms-com.akamaized.net support.microsoft.com
1 go.microsoft.com 1 redirects
38 12
Subject Issuer Validity Valid
support.microsoft.com
Microsoft RSA TLS CA 01
2020-08-18 -
2021-08-18
a year crt.sh
www.microsoft.com
Microsoft RSA TLS CA 01
2020-08-28 -
2021-08-28
a year crt.sh
a248.e.akamai.net
DigiCert Secure Site ECC CA-1
2020-07-15 -
2021-09-13
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2020-10-21 -
2021-10-20
a year crt.sh
*.vo.msecnd.net
DigiCert SHA2 Secure Server CA
2020-11-16 -
2021-11-10
a year crt.sh
wcpstatic.microsoft.com
DigiCert SHA2 Secure Server CA
2020-09-15 -
2021-09-15
a year crt.sh
mem.gfx.ms
Microsoft RSA TLS CA 02
2020-11-11 -
2021-11-11
a year crt.sh
*.vortex.data.microsoft.com
Microsoft RSA TLS CA 02
2020-10-05 -
2021-10-05
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Frame ID: 6AB4D4938160B1C9BBEB415749EEA202
Requests: 39 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/account-billing/24ca907d-bcdf-a44b-4656-47f0cd89c245 HTTP 301
    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-accou... Page URL

Page Statistics

38
Requests

100 %
HTTPS

58 %
IPv6

7
Domains

12
Subdomains

11
IPs

5
Countries

629 kB
Transfer

2025 kB
Size

8
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/account-billing/24ca907d-bcdf-a44b-4656-47f0cd89c245 HTTP 301
    https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 20
  • https://videoplayercdn.osi.office.net/s/js/vxp.js HTTP 302
  • https://www.microsoft.com/videoplayer/js/vxpiframe.js

38 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
support.microsoft.com/en-us/account-billing/
Redirect Chain
  • http://go.microsoft.com/fwlink/?LinkID=263818
  • https://go.microsoft.com/fwlink/?LinkID=263818
  • https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account
  • https://support.microsoft.com/en-us/account-billing/24ca907d-bcdf-a44b-4656-47f0cd89c245
  • https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
95 KB
18 KB
Document
General
Full URL
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.21.36.173 , France, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-21-36-173.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
c1932ece3f2251dbf17aef1834fef7f4a9fdba422f6a664d563805f8a3e43af6
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
SMCsiteLang=en-US; SMCsiteDir=ltr; smc_expid=vac-ctrl-thompsonbackoff|smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103cf|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|sps-singlestackuhf-1|amc-prrimp-1|promo-win8-to-win10-upgrade-banner-1|vafx-darkmode-1|amc-prrimp2-1|vac-utonnx-slate3|promo-chrome-edgeupgrade-0|promo-mac-edgeupgrade-0|promo-ie-edgeupgrade-0; smc_expt=2020-12-29T08:25:14.2565264Z; EXPID=bb8ca28a-219b-48a2-a667-d95abf25fa5a
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Request-Context
appId=
x-correlationid
0HM523IHJKD3K:00000238
x-region
West Europe
x-operationid
53631e085fa7854caac01eda94b94202
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Tue, 29 Dec 2020 08:25:14 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Tue, 29 Dec 2020 08:25:14 GMT
Content-Length
18298
Connection
keep-alive
Set-Cookie
EXPID=bb8ca28a-219b-48a2-a667-d95abf25fa5a; max-age=31536000; path=/
Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

Content-Length
0
Location
/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Request-Context
appId=
x-correlationid
0HM524ARTJPDE:0000006B
x-region
West Europe
x-operationid
8b2bebd0dce8bf4e9dafa6f8ef99bd2b
Expires
Tue, 29 Dec 2020 08:25:14 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Tue, 29 Dec 2020 08:25:14 GMT
Connection
keep-alive
Set-Cookie
EXPID=bb8ca28a-219b-48a2-a667-d95abf25fa5a; max-age=31536000; path=/
Strict-Transport-Security
max-age=86400 ; includeSubDomains
leftNavCss
support.microsoft.com/SocContent/
2 KB
2 KB
Stylesheet
General
Full URL
https://support.microsoft.com/SocContent/leftNavCss
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.21.36.173 , France, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-21-36-173.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5594c4288001966becbdf9b00481245ad2b96093c1084fc5646e3b442c6db2d0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Dec 2020 08:25:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13617.37650
X-OfficeFE
OdcSupFrontEnd_IN_10
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
755
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Tue, 29 Dec 2020 08:25:14 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
35a0969f-8c6d-47d7-9a37-df817b9ebe33
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
35a0969f-8c6d-47d7-9a37-df817b9ebe33
Expires
Tue, 29 Dec 2020 08:25:14 GMT
css
support.microsoft.com/SocContent/
140 KB
25 KB
Stylesheet
General
Full URL
https://support.microsoft.com/SocContent/css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.21.36.173 , France, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-21-36-173.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
6d1c46701fab8d1cb96c11955aef7645ec49b599cd90b304e6b9b5ac8dd86e04
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

X-CorrelationId
5278a9e2-67df-49eb-920d-d60b936a607f
X-EdgeConnect-Origin-MEX-Latency
18
Date
Tue, 29 Dec 2020 08:25:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-EdgeConnect-MidMile-RTT
0
X-OfficeVersion
16.0.13617.37650
X-OfficeFE
OdcSupFrontEnd_IN_4
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
24371
Last-Modified
Tue, 29 Dec 2020 08:25:14 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
5278a9e2-67df-49eb-920d-d60b936a607f
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
public, max-age=1750
Expires
Tue, 29 Dec 2020 08:54:24 GMT
articleCss
support.microsoft.com/SocContent/
112 KB
16 KB
Stylesheet
General
Full URL
https://support.microsoft.com/SocContent/articleCss
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.21.36.173 , France, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-21-36-173.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
14c5928e0629b22d7ee02b1676c1324afc707b1ce845300676430fac33965ef3
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Dec 2020 08:25:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13617.37650
X-OfficeFE
OdcSupFrontEnd_IN_39
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
15168
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Tue, 29 Dec 2020 08:25:14 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
691894bf-22e3-4b86-8d69-3b45227ba900
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
691894bf-22e3-4b86-8d69-3b45227ba900
Expires
Tue, 29 Dec 2020 08:25:14 GMT
stickyFeedbackCss
support.microsoft.com/SocContent/
4 KB
2 KB
Stylesheet
General
Full URL
https://support.microsoft.com/SocContent/stickyFeedbackCss
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.21.36.173 , France, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-21-36-173.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
003a2e6cfa2e0395da18428a734708142a68380630bb171321dbaad6ec2a77c0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Dec 2020 08:25:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13617.37650
X-OfficeFE
OdcSupFrontEnd_IN_1
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
1238
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Tue, 29 Dec 2020 08:25:14 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
48fc043d-4131-4057-a75c-88f97b94698f
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
48fc043d-4131-4057-a75c-88f97b94698f
Expires
Tue, 29 Dec 2020 08:25:14 GMT
floodgate
support.microsoft.com/SocContent/
14 KB
3 KB
Stylesheet
General
Full URL
https://support.microsoft.com/SocContent/floodgate
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.21.36.173 , France, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-21-36-173.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
08cf23efd5690dca494b8d97bef56e71649050e630650726b1ea9e15ba1a92ff
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Dec 2020 08:25:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13617.37650
X-OfficeFE
OdcSupFrontEnd_IN_27
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
2540
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Tue, 29 Dec 2020 08:25:14 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
ae8f37c8-3b93-4acb-8265-90ed8f598293
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
ae8f37c8-3b93-4acb-8265-90ed8f598293
Expires
Tue, 29 Dec 2020 08:25:14 GMT
officeShared
support.microsoft.com/SocContent/
2 KB
2 KB
Stylesheet
General
Full URL
https://support.microsoft.com/SocContent/officeShared
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.21.36.173 , France, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a2-21-36-173.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
af8136f55d75582e49a4e9e910738ea5af7cd470e823ef8af508e4e32fee6c03
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Dec 2020 08:25:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
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Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.ClientError%27&time=%272020-12-29T08%3A25%3A15.153Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.office.com%27&*errorInfo=%27%7B%22Page%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Faccount-billing%2Fhow-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%22%2C%22Script%22%3A%22https%3A%2F%2Fcdnjs.cloudflare.com%2Fajax%2Flibs%2Fjquery%2F3.5.1%2Fjquery.min.js%22%2C%22Message%22%3A%22Uncaught%20TypeError%3A%20Cannot%20read%20property%20%27toLowerCase%27%20of%20undefined%22%2C%22LineNumber%22%3A2%2C%22StackTrace%22%3A%22TypeError%3A%20Cannot%20read%20property%20%27toLowerCase%27%20of%20undefined%5Cn%20%20%20%20at%20Object.t%20%5Bas%20initializeFloodgate%5D%20(https%3A%2F%2Fsupport.microsoft.com%2Fsocbundles%2Ffloodgate%3A1%3A271678)%5Cn%20%20%20%20at%20HTMLDocument.%3Canonymous%3E%20(https%3A%2F%2Fsupport.microsoft.com%2Fsocbundles%2Ffloodgate%3A1%3A278014)%5Cn%20%20%20%20at%20e%20(https%3A%2F%2Fcdnjs.cloudflare.com%2Fajax%2Flibs%2Fjquery%2F3.5.1%2Fjquery.min.js%3A2%3A30005)%5Cn%20%20%20%20at%20t%20(https%3A%2F%2Fcdnjs.cloudflare.com%2Fajax%2Flibs%2Fjquery%2F3.5.1%2Fjquery.min.js%3A2%3A30307)%22%2C%22UserAgent%22%3A%22Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36%22%2C%22Platform%22%3A%22Linux%20x86_64%22%7D%27&*wasDisplayed=false&*impressionGuid=%2775506644-f7da-4746-8324-6ea3566b8ea2%27&*pageName=%27how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&*uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Faccount-billing%2Fhow-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&*market=%27en-US%27&*serverImpressionGuid=%2700-53631e085fa7854caac01eda94b94202-d7601c2eb2fb4344-00%27&ext-app-env=%27Production%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.3.0%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-msfpc=%27GUID%3D9aa168fc1f924055a684d5d4f31ae8dc%26HASH%3D9aa1%26LV%3D202012%26V%3D4%26LU%3D1609230315166%27&ext-javascript-userConsent=false&ext-javascript-consentDetails=%27%7B%22Required%22%3Afalse%2C%22Analytics%22%3Afalse%2C%22SocialMedia%22%3Afalse%2C%22Advertising%22%3Afalse%7D%27&$mscomCookies=false
Requested by
Host: az725175.vo.msecnd.net
URL: https://az725175.vo.msecnd.net/scripts/jsll-4.3.0.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
c9a4dd7b50eeb82a90457cb58ab085c427494828b3c8c8b5649c6c51b3c65175
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 29 Dec 2020 08:25:14 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
oL8m9x0VYUKF0L2Fuct28w.0
Content-Type
application/javascript
Content-Length
45
Expires
0
t.js
web.vortex.data.microsoft.com/collect/v1/
45 B
407 B
Script
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.ContentUpdate%27&time=%272020-12-29T08%3A25%3A15.151Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.office.com%27&-ver=%271.0%27&-impressionGuid=%2775506644-f7da-4746-8324-6ea3566b8ea2%27&-pageName=%27how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Faccount-billing%2Fhow-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245%27&-market=%27en-US%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22kb_id%22%3A%2210494%22%2C%22asst%22%3A%2224ca907d-bcdf-a44b-4656-47f0cd89c245%22%2C%22contentlang%22%3A%22en%22%2C%22prdct%22%3A%22office.com%22%2C%22stv%22%3A%221.0.0-ce7bc743fb316404a963a59ab6be08a0dfdcfc61%22%2C%22selfHelpExp%22%3A%22M365_uhf_upgrade%22%2C%22ms.lang%22%3A%22en%22%2C%22ms.loc%22%3A%22US%22%2C%22ms.product%22%3A%221ac7041c-6fb9-cb22-93b8-7c7c98b33790%22%2C%22ms.productName%22%3A%22Microsoft%20account%22%7D%7D%27&-pageHeight=5246&-vpHeight=1200&-vpWidth=1600&-behavior=280&-vScrollOffset=0&-hScrollOffset=0&-contentVer=%272.0%27&-content=%27%5B%7B%22areaName%22%3A%22uhf_banner%22%2C%22contentId%22%3A%22M365_uhf_upgrade%22%2C%22scn%22%3A%22M365Promo%22%2C%22containerName%22%3A%22growth_placement%22%7D%5D%27&*baseType=%27Ms.Content.ContentUpdate%27&*title=%27How%20to%20recover%20a%20hacked%20or%20compromised%20Microsoft%20account%27&*cookieEnabled=true&*isJs=true&*isManual=true&*isDomComplete=false&*isLoggedIn=false&*serverImpressionGuid=%2700-53631e085fa7854caac01eda94b94202-d7601c2eb2fb4344-00%27&ext-app-env=%27Production%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.3.0%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-msfpc=%27GUID%3D9aa168fc1f924055a684d5d4f31ae8dc%26HASH%3D9aa1%26LV%3D202012%26V%3D4%26LU%3D1609230315166%27&ext-javascript-userConsent=false&ext-javascript-consentDetails=%27%7B%22Required%22%3Afalse%2C%22Analytics%22%3Afalse%2C%22SocialMedia%22%3Afalse%2C%22Advertising%22%3Afalse%7D%27&$mscomCookies=false
Requested by
Host: az725175.vo.msecnd.net
URL: https://az725175.vo.msecnd.net/scripts/jsll-4.3.0.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
c9a4dd7b50eeb82a90457cb58ab085c427494828b3c8c8b5649c6c51b3c65175
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Tue, 29 Dec 2020 08:25:14 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
piAM5cAZ8EiaLA6BncQYbw.0
Content-Type
application/javascript
Content-Length
45
Expires
0

Verdicts & Comments Add Verdict or Comment

47 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| OOGlobal function| $ function| jQuery object| awa string| behaviorKey function| WcpConsent function| mscc function| getParameterByName function| ClientNavSearch function| ButtonAction object| AwaBiLog object| BiLog object| occe number| maximumScrollDepth object| $scrollWindow string| $ocGuided undefined| ocpubStep undefined| FireStepEvent undefined| imgSwap undefined| igwNewScreen undefined| switchCustomerType undefined| displayAccountPrep undefined| ocAutoHeight undefined| elemPush object| MSA object| MeControl function| MeControlDefine function| MeControlImport function| CopyTableData object| angular object| msCommonShell object| MsOnePlayer object| MsnVideoUx object| MsnVideo2 object| ES6Promise object| OfficeBrowserFeedback function| countDown object| siteConsent

8 Cookies

Domain/Path Name / Value
support.microsoft.com/ Name: MSFPC
Value: GUID=9aa168fc1f924055a684d5d4f31ae8dc&HASH=9aa1&LV=202012&V=4&LU=1609230315166
.microsoft.com/ Name: MC1
Value: GUID=9aa168fc1f924055a684d5d4f31ae8dc&HASH=9aa1&LV=202012&V=4&LU=1609230315166
support.microsoft.com/ Name: EXPID
Value: bb8ca28a-219b-48a2-a667-d95abf25fa5a
.microsoft.com/ Name: MS0
Value: ed4585e3e2d548f1918580a6e8786a6e
.support.microsoft.com/ Name: smc_expid
Value: vac-ctrl-thompsonbackoff|smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103cf|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|sps-singlestackuhf-1|amc-prrimp-1|promo-win8-to-win10-upgrade-banner-1|vafx-darkmode-1|amc-prrimp2-1|vac-utonnx-slate3|promo-chrome-edgeupgrade-0|promo-mac-edgeupgrade-0|promo-ie-edgeupgrade-0
.support.microsoft.com/ Name: SMCsiteDir
Value: ltr
.support.microsoft.com/ Name: smc_expt
Value: 2020-12-29T08:25:14.2565264Z
.support.microsoft.com/ Name: SMCsiteLang
Value: en-US

1 Console Messages

Source Level URL
Text
console-api warning URL: https://cdnjs.cloudflare.com/ajax/libs/jquery/3.5.1/jquery.min.js(Line 2)
Message:
jQuery.Deferred exception: Cannot read property 'toLowerCase' of undefined TypeError: Cannot read property 'toLowerCase' of undefined at Object.t [as initializeFloodgate] (https://support.microsoft.com/socbundles/floodgate:1:271678) at HTMLDocument.<anonymous> (https://support.microsoft.com/socbundles/floodgate:1:278014) at e (https://cdnjs.cloudflare.com/ajax/libs/jquery/3.5.1/jquery.min.js:2:30005) at t (https://cdnjs.cloudflare.com/ajax/libs/jquery/3.5.1/jquery.min.js:2:30307) undefined

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

az725175.vo.msecnd.net
c.s-microsoft.com
cdnjs.cloudflare.com
go.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
mem.gfx.ms
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
videoplayercdn.osi.office.net
wcpstatic.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
104.109.74.75
152.199.19.160
2.16.186.41
2.21.36.173
2606:4700::6810:135e
2620:1ec:bdf::13
2a02:26f0:6c00:281::37
2a02:26f0:6c00:290::356e
2a02:26f0:6c00::210:ba1b
2a02:26f0:eb:3a5::356e
2a02:26f0:eb:3b3::2c1a
40.77.226.250
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