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Ecommerce Strategy
May 17, 2022
7 minute read


WHAT ARE THE MOST IMPORTANT ECOMMERCE DATES FOR THE 2022 HOLIDAY SEASON?

by: Chris Caesar

While many shoppers are content to leave their holiday purchases to the last
minute, brands don’t have this luxury. Nothing could be worse than putting off
your end-of-year planning.  

Many retailers report that 20% or more of their annual sales take place in the
four weeks between Black Friday and Christmas, according to The Balance — all
the more reason to make sure your brand is prepared for what could be the
busiest online holiday season yet.

Here are some best practices brands can adopt while preparing seasonal
campaigns, as well as some of the most important ecommerce dates 2022 has up its
sleeve. 


MAKE YOUR LIST, AND CHECK IT TWICE

While putting up your Christmas decorations in September might be a bit tacky,
for brands, it’s never too early to start thinking about the holiday season. In
fact, many successful companies start their initial campaign planning as early
as July and August. 


ASSESS WHAT WORKS ALREADY

A good first step for any brand considering a holiday campaign is performing an
honest, detailed assessment of their previous efforts — identifying which
elements worked best, and incorporating those strategies as the brand moves
forward. That being said, don’t be afraid to experiment with new approaches,
either.


PERFORM SEASONAL KEYWORD RESEARCH, AND OPTIMIZE YOUR COPY

Make sure you are deeply familiar with the kinds of trending keywords that drive
your product sales during the holiday season. 

Audit the following across channels in order to increase your discoverability:

 * All of your product titles;
 * Descriptions; and 
 * Keywords. 

Think search phrases like “stocking stuffers,” or “gifts for dads who have
everything.”

Incorporating the voice of your customer into product copy is another great way
of organically including common search terms shoppers might use to find your
products. 



ENHANCED HOLIDAY CONTENT

Incorporating enhanced content into your product detail page (PDP) is one of the
most effective ways to increase product sales online.

Use enhanced content like: 

 * Multiple high-resolution photos;
 * Instructional videos; 
 * Comparison charts; and 
 * Other kinds of useful content 

Enhanced content will always help build trust with consumers and increase your
discoverability across channels. 


KEEP AN EYE ON CUSTOMER SERVICE

Increased sales means more customers will be contacting your company with
questions and concerns about your products — make sure that your customer
service department is ramped up and prepared to handle the uptick in holiday
inquiries. 


MONITOR EMERGING TRENDS

When November and December come around, don’t “set it and forget it” — actively
monitor trends for any unexpected opportunities, and be prepared to move quickly
when they arise. 


ECOMMERCE DATES 2022

We all know the holiday season is the busiest time of year for online retailers,
but a few days stand out as especially important. 

Here are the five days that should be any brand’s top priority when planning
their end-of-year campaigns.


1. BLACK FRIDAY: NOV. 25, 2022

While the old-school “doorbusters”-style Black Friday is starting to fall out of
fashion, online sales are becoming increasingly popular on this legendary retail
holiday. In fact, many customers start looking for Black Friday deals as early
as September.

As consumer habits take an increasingly online shift, many retailers have
started offering their Black Friday deals online as early as Thanksgiving
night. 


2. CYBER MONDAY: NOV. 29, 2022

First coined in 2005, Cyber Monday was originally created by online retailers
who felt they were missing out on the large gains other retailers saw on Black
Friday.

Since then, the line between Cyber Monday and Black Friday has blurred slightly
— many online retailers now offer Black Friday deals, too — but the day is still
one of the busiest shopping days of the year. Last year, retailers saw over
$10.8 billion in sales, a 15% increase from 2019, according to ABC News. 


3. GIVING TUESDAY: NOV. 30, 2022

Started in 2012 by a group of non-profits under the umbrella of New York City’s
92nd Street Y, organizers hoped to create a sort of “Black Friday” for
charitable spending during the holiday season.

It’s since become a massive success, raising over $2.47 billion for charity in
2020 alone, according to GivingTuesday.

While a big day for the nonprofit world, your brand can also leverage Giving
Tuesday to increase sales, reaffirm your brand purpose, and build rapport with
values-driven consumers.

Think of the creative ways your brand can stand out while making a tangible
difference:

 * Can you donate proceeds or products to a worthy cause? 
 * Can you allow customers to convert rewards points into a cash donation to
   their favorite charity? 

Even raising awareness with community engagement posts can go a long way in
affirming your company values to would-be customers.


4. GREEN MONDAY: DEC. 12, 2022

Also known as “Cyber Monday 2,” Green Monday refers to the last Monday in
December that’s at least 10 days prior to Christmas. First coined by eBay
executives in 2007, it’s oftentimes their busiest shopping day of the year.

What’s so special about that particular Monday? After some research, the company
discovered that this was often the last day shoppers could place an order
guaranteed to arrive in time for Christmas — prompting a mad dash of last-minute
shoppers flooding the site.

While shipping times have certainly improved in the past 15 years, there are
still many retailers who offer Green Monday sales, and many late-shopping
consumers will be on the lookout for them. 


5. SUPER SATURDAY: DEC. 17, 2022

Super Saturday — or “panic Saturday,” depending on who you ask — refers to the
last Saturday before Christmas, when procrastinating customers often have their
last chance to complete any final purchases before the big day.

Many consider it to be the official end of the holiday shopping season, with
sales that have started to surpass those of even Black Friday.

While some customers will be wary of shipment delays so close to Christmas Day,
online retailers can reassure customers with features like same-day pickup or
free expedited/guaranteed shipping. 

Download this four-part holiday toolkit and explore our interactive ecommerce
calendar to learn how to leverage the right strategy, tactics, and tools to
drive results this holiday season.

DOWNLOAD TOOLKIT

 


Back to Blog
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