www.everlance.com Open in urlscan Pro
52.17.119.105  Public Scan

Form analysis
1 forms found in the DOM

Name: wf-form-Subscribe — GET

<form method="get" name="wf-form-Subscribe" data-name="Subscribe" style="opacity: 1; transform: translate3d(0px, 0px, 0px) scale3d(1, 1, 1) rotateX(0deg) rotateY(0deg) rotateZ(0deg) skew(0deg, 0deg); transform-style: preserve-3d;"
  data-w-id="163f1df8-c5fd-ab47-eeac-6a423f48cf21" id="wf-form-Subscribe" class="subscribe-form" data-wf-page-id="64c433316e1148d4476a4d53" data-wf-element-id="163f1df8-c5fd-ab47-eeac-6a423f48cf21" aria-label="Subscribe" data-cb-wrapper="true">
  <div class="input-wrapper no-margin">
    <div class="input-icon-base dark-bg"><img src="https://assets.website-files.com/6019e7e5c68507850121a341/6019e7e567465225b8cff4d1_paperplane-icon-white.svg" alt=""></div><input type="text" class="input icon-input-bg w-input" maxlength="256"
      name="email-2" data-name="Email 2" placeholder="Enter your email" id="email-2" required="">
  </div><input type="submit" value="Subscribe" data-wait="Please wait..." class="button-18px white margin-left w-button">
</form>

Text Content

Loading...
Solutions
For CompaniesFor Self-EmployedFor Partners
Products
Mileage tracking
Automatic mileage logs

FAVR program
Fixed & Variable Rate reimbursement design & management

Expense tracking
Automatic transaction logs

CPM program
Cents Per Mile reimbursement management

Deduction finder
Tax deduction review

Driver checkup
License, insurance and MVR verification
Pricing
Resources
About usResource hubHelp centerTax calculatorJobsContact us
Login
Sign up for free
Solutions
For CompaniesFor Self-EmployedFor Partners
Products
Mileage tracking
Automatic mileage logs

FAVR program
Fixed & Variable Rate reimbursement design & management

Expense tracking
Automatic transaction logs

CPM program
Cents Per Mile reimbursement management

Deduction finder
Tax deduction review

Driver checkup
License, insurance and MVR verification
Pricing
Resources
About usResource hubHelp centerTax calculatorJobsContact us
Login
Sign up for free


Customer Stories


VERSITI SWITCHED TO A CUSTOMER-FIRST REIMBURSEMENT PROGRAM PROVIDER AND
INCREASED EFFICIENCY


BEFORE EVERLANCE, THE HEALTHCARE ORGANIZATION WAS FRUSTRATED BY POOR CUSTOMER
SERVICE AND A HEAVY ADMINISTRATIVE BURDEN. NOW THE TEAM CAN FOCUS THEIR TIME ON
LIFE-SAVING WORK, NOT TRACKING AND MANAGING MILEAGE.

Posted on 
Oct 18, 2021
  by
Team Everlance


WITH EVERLANCE BUSINESS, VERSITI:

 * Dramatically reduced time spent processing mileage reimbursements every month
 * Instituted a reliable and accurate mileage tracking system
 * Receives outstanding support and technology that flexes to meet their needs


ABOUT VERSITI

Versiti is a nonprofit organization that serves people’s urgent need for
life-saving healthcare. Their team are experts in transfusion medicine, blood
products, consulting, diagnostics, esoteric testing, research and pharmacy
services.


Versiti relies on a mobile workforce of over 60 employees spread across
Illinois, Indiana, Ohio, Michigan and Wisconsin to support their operation.
These team members are on the road most days, driving their own personal
vehicles. They then submit monthly mileage reports for reimbursement.





CHALLENGE: A HANDS-OFF VEHICLE REIMBURSEMENT PROVIDER

Versiti was using a program provider that wasn’t efficiently meeting their needs
for tracking, reporting, approving and reimbursing employees for mileage. While
it had a long history, Versiti felt it often led to an “it’s our way or the
highway” attitude. 



Rachelle Treymann, Director, Donor Recruitment

This rigidity was particularly tough for Rachelle Treymann, Director, Donor
Recruitment. For example, Versiti’s budgeting system requires independent
reporting for each state, but their provider wasn’t willing to accommodate that
need. Instead, she had to manually prepare reports for payment, which took about
2 hours every month. The process was a very poor use of Rachelle’s time. 


Versiti regularly faced customer service hurdles too. Response times were
frequently prolonged; it would take several weeks and multiple follow-ups to get
a resolution to their concerns. Often Rachelle herself would have to get
involved to get help for drivers because they wouldn’t hear back after
contacting support. 


On the admin side, it didn’t help that even basic tasks, like assigning people
to teams, required reaching out to the provider. This extra step, along with the
long response times, interrupted Versiti’s workflow.


On top of all that, they had tracking issues with their app and their service
costs were quickly inflating. So Versiti decided to look for alternatives before
renewing their existing contract and simply accepting increasing prices. That’s
when they found the partner they wanted in Everlance.


WHY EVERLANCE

The Versiti team was immediately impressed by Everlance’s strong focus on
customer success and support. Beyond being highly responsive, they liked that
Everlance was always trying to meet Versiti’s needs, rather than asking them to
conform to a set way of doing things.

Finding a system that was easier to manage and would reduce the burden on
Rachelle was top of mind for them. Everlance could set up a reporting mechanism
that aligned to their state-specific requirements. Compared to their old system,
Versiti found Everlance’s administrator dashboard much easier to use. They can
easily pull reports at any time and have more control to manage their team
directly.

Still, at first, there was some hesitancy simply because they weren’t familiar
with Everlance. They naturally wondered if we could deliver at the level they
needed.

A year later, having gotten to know the Everlance team and put the technology to
the test, those doubts are completely gone.


> “I've never regretted or even questioned this choice to use Everlance. When it
> came time to renew the contract, I didn’t hesitate. It’s been a very positive
> transition!”
> 
> Rachelle Treymann‍
> Director, Donor Recruitment

Versiti remains impressed by our customer service and knows that it isn’t just
lip service. In fact, they now see Everlance being newer to the market as a
plus. It means the team is always willing to listen and learn, bring new
suggestions, and take their feedback into account. The product is constantly
improving, and customers have the exciting opportunity to help shape it.

See how Everlance Business works


‍
BENEFITS

Everlance makes life easier for the Versiti team. For everyone that the program
touches, including drivers, managers, admins and finance, our intuitive
technology takes the tedious work out of mileage reimbursements. At the same
time, it is flexible enough to align to an organization’s existing processes.

> “With Everlance, you realize you're on the cutting edge of some really
> exciting technology, and it's constantly growing. I like that you’ll bring in
> ideas from other customers and show us new features to see if they can help
> streamline our process, but you are also accommodating if we want to keep how
> we’re currently doing things.”
> 
> Rachelle Treymann‍
> Director, Donor Recruitment


TIME SAVINGS

Everlance dramatically reduced time spent processing mileage reimbursements
every month compared to Versiti’s previous provider. What used to take hours is
now whittled down to just a matter of minutes.

> “It's made my life a lot easier. I was spending up to two hours (every month)
> manually validating mileage and figuring out how much each of the states
> reimbursed when it came to billing and invoicing time. It takes minutes now.”
> 
> Rachelle Treymann‍
> Director, Donor Recruitment


HAPPY TEAM MEMBERS

The streamlined workflow not only saves the admins valuable time, but also helps
ensure reps get paid on time. Because team members drive so much, they depend on
their reimbursements. So it’s vital to Rachelle and Versiti to reimburse their
team in a quick and timely manner to keep them motivated. Everlance makes it
easy for staff members to promptly get reports to their manager, and have them
approved and paid. 




Accurate reimbursements are also critical to keeping drivers happy. That
responsibility ultimately falls on Rachelle’s team, even if they’re using a
mileage tracking provider. That’s why they appreciate Everlance’s powerful
tracking that captures every trip. Particularly in the rural areas where Versiti
workers often drive and they had issues before, it has prevented a lot of
frustration.


PROACTIVE CUSTOMER SERVICE

With Everlance, Versiti never has to worry about following-up on a concern.
Instead, the Everlance team follows up with them to make sure all the steps to
address an issue get completed. 


We are dedicated to making our customers successful, which is why every business
customer gets a named Customer Success Manager. They help customers get the most
out of the platform and improve their overall mileage reimbursement process, as
well as being a friendly face every step of the way.

> “Stephanie [our Customer Success Manager] was thoughtful about understanding
> what our needs and challenges were and finding new and better ways to manage
> some of the things we were having trouble with. And it was true; it wasn't lip
> service.”
> 
> Rachelle Treymann‍
> Director, Donor Recruitment

In addition, a driver support team is at the ready to help troubleshoot any user
issues. They are highly responsive and easily accessible via phone, email and
chat.



SMOOTH TRANSITION

Everlance’s onboarding process and user-friendly technology made the switch
incredibly easy for everyone. With over 1.5M users, the app is a no-brainer for
users. 

> “When we first switched, [the team] found it very easy...The transition was
> simple. That's where I was concerned there would be some challenges with a new
> system, and there weren’t. They were very quickly able to get up to speed.”
> 
> Rachelle Treymann‍
> Director, Donor Recruitment

For instance, classifying and editing trips that have been automatically tracked
takes seconds. With a tap on their mobile phone, a driver can add notes or
revise trip details. And with a swipe across their screen, they can classify a
drive from work to personal.

Onboarding new users is very easy as well. From their dashboard, administrators
can invite team members and add them to the appropriate team. Once a driver
accepts the invite, they can finish the process of setting up their profile and
adding their banking info themselves. For a company like Versiti who is
onboarding new drivers every month, this flow is a significant time and stress
saver.


EASY VISIBILITY

Managers stay connected to their team via dashboards that dynamically update as
trips are classified. With at-a-glance summaries at their fingertips, they can
quickly check that individual reps are spending the amount of time in the field
they expect and address any discrepancies.


Having their information centralized also helps Rachelle monitor her
department’s budget. She has set dollar amounts allocated in each state for trip
reimbursement and uses the data from Everlance to stay on top of program spend.


A BETTER MILEAGE REIMBURSEMENT PROGRAM PROVIDER

Before Everlance, Versiti spent too much time and stress on mileage. With
Everlance, they were able to take control of their vehicle program and
streamline their reimbursement process. Plus, thanks to best-in-class technology
and outstanding customer service, they keep employees happy and focused on their
job.

> “I would recommend Everlance over other providers because they go the extra
> mile to make sure you have a reliable and sustainable mileage program that
> meets your needs. It’s the most accurate and user-friendly platform I’ve seen,
> giving us clean reporting for our business while saving everyone time.”
> 
> Rachelle Treymann‍
> Director, Donor Recruitment


NEXT STEPS

Is managing mileage and reimbursements a burden for your team? Everlance
Business is an all-in-one solution that simplifies your entire process, from
program design to payment, and flexes to empower you.

Learn more about Everlance Business

‍







TEAM EVERLANCE

We help people save time and money. At Everlance, we're on a mission to empower
mobile workers and businesses. That sometimes leads us to generalize tax
information. Everlance team members are not certified tax professionals. If you
need help with your specific tax situation, please reach out to your tax
advisor.

See All Posts
 1. How does Everlance work?
 2. 
 3. 

More from Our Blog


YOU MIGHT ALSO LIKE

Customer Stories



GREAT LAKES HOTEL SUPPLY X EVERLANCE: EQUIPMENT DEALER CUTS INEFFICIENCY AND
GROWS EMPLOYEE SATISFACTION

After several acquisitions, the company had a mishmash of vehicle programs.
Learn how Everlance helped increase efficiency and grow employee satisfaction.

Posted on 
Jul 28, 2023
  by
Team Everlance
Customer Stories



DEL PAPA DISTRIBUTING X EVERLANCE: HOW THE DISTRIBUTOR GAVE EMPLOYEES A RICHER
BENEFIT WHILE SAVING MONEY WITH FAVR

Switching from car allowances to Fixed & Variable Rate reimbursements with
Everlance eliminated tax waste. Learn about their transition process in this
article.

Posted on 
Nov 21, 2022
  by
Team Everlance
Customer Stories



HOW THREE BEVERAGE DISTRIBUTORS SIMPLIFIED THEIR VEHICLE PROGRAMS WITH EVERLANCE



Posted on 
Aug 26, 2022
  by
Team Everlance
Back to Blog
Subscribe to our Newsletter


GET NEW POSTS TO YOUR INBOX

A successful marketing plan relies heavily on the pulling-power of advertising
copy. Writing result-oriented ad copy is difficult. 

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.



GET STARTED

Get a demoGet the appPricingLoginSign up

SOLUTIONS

Self-employedBusinessPartners

COMPANY

About UsHelp CenterResource HubJobsTerms of ServicePrivacy

CONTACT US

support@everlance.com(872) 814-6308 USA(877) 704-2687 CAN
Copyright 2023 Everlance
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word word word word word word word word word
word word word word word word word word

mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1
mmMwWLliI0fiflO&1