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supportportal.kandy.io Open in urlscan Pro
104.16.51.111  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://supportportal.kandy.io/
Effective URL: https://supportportal.kandy.io/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api from SG — Scanned from SG
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 9 IPs in 2 countries across 7 domains to perform 41 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is supportportal.kandy.io.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.
This is the only time supportportal.kandy.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 2 104.16.53.111 13335 (CLOUDFLAR...)
3 8 104.16.51.111 13335 (CLOUDFLAR...)
19 104.18.72.113 13335 (CLOUDFLAR...)
4 2606:4700::68... 13335 (CLOUDFLAR...)
3 2606:4700::68... 13335 (CLOUDFLAR...)
2 2606:50c0:800... 54113 (FASTLY)
5 52.216.35.185 16509 (AMAZON-02)
1 44.216.113.140 14618 (AMAZON-AES)
1 104.18.70.113 13335 (CLOUDFLAR...)
41 9
2    104.16.53.111 (None, )

ASN13335 (CLOUDFLARENET, US)
supportportal.kandy.io
central-supportdesk.zendesk.com
8    104.16.51.111 (None, )

ASN13335 (CLOUDFLARENET, US)
supportportal.kandy.io
kandy-ucaas-support.zendesk.com
19    104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
p18.zdassets.com
theme.zdassets.com
4    2606:4700::6811:180e (United States)

ASN13335 (CLOUDFLARENET, US)
cdnjs.cloudflare.com
3    2606:4700::6812:acf (United States)

ASN13335 (CLOUDFLARENET, US)
stackpath.bootstrapcdn.com
2    2606:50c0:8000::153 (United States)

ASN54113 (FASTLY, US)
trilogy-group.github.io
5    52.216.35.185 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1-w.amazonaws.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
1    44.216.113.140 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-216-113-140.compute-1.amazonaws.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
1    104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)
ekr.zdassets.com
Apex Domain
Subdomains		 Transfer
20 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2286
p18.zdassets.com — Cisco Umbrella Rank: 99298
theme.zdassets.com — Cisco Umbrella Rank: 10939
ekr.zdassets.com — Cisco Umbrella Rank: 2609
784 KB
8 kandy.io
supportportal.kandy.io
13 KB
6 amazonaws.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
12 KB
4 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 249
54 KB
3 bootstrapcdn.com
stackpath.bootstrapcdn.com — Cisco Umbrella Rank: 2999
51 KB
2 zendesk.com
central-supportdesk.zendesk.com
kandy-ucaas-support.zendesk.com
2 KB
2 github.io
trilogy-group.github.io
2 KB
41 7
Domain Requested by
10 static.zdassets.com supportportal.kandy.io
static.zdassets.com
8 supportportal.kandy.io 4 redirects static.zdassets.com
supportportal.kandy.io
7 theme.zdassets.com supportportal.kandy.io
p18.zdassets.com
5 trilogy-cs-ai-zd-helper.s3.amazonaws.com supportportal.kandy.io
4 cdnjs.cloudflare.com supportportal.kandy.io
3 stackpath.bootstrapcdn.com supportportal.kandy.io
2 trilogy-group.github.io supportportal.kandy.io
2 p18.zdassets.com supportportal.kandy.io
1 kandy-ucaas-support.zendesk.com static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
1 kpj2jxs8d4.execute-api.us-east-1.amazonaws.com p18.zdassets.com
1 central-supportdesk.zendesk.com 1 redirects
41 12

This site contains no links.

Subject Issuer Validity Valid
support.engineyard.com
R3		 2023-09-08 -
2023-12-07		 3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3		 2022-11-10 -
2023-11-09		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2023-07-03 -
2024-07-02		 a year crt.sh
*.github.io
DigiCert TLS RSA SHA256 2020 CA1		 2023-02-21 -
2024-03-20		 a year crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01		 2023-03-21 -
2023-12-19		 9 months crt.sh
*.execute-api.us-east-1.amazonaws.com
Amazon RSA 2048 M01		 2023-05-23 -
2024-06-20		 a year crt.sh
kandy-ucaas-support.zendesk.com
Cloudflare Inc ECC CA-3		 2023-03-31 -
2024-03-29		 a year crt.sh

This page contains 3 frames:

Primary Page: https://supportportal.kandy.io/hc/en-us
Frame ID: B8296FA04D598D016B7B9C38F40799AF
Requests: 33 HTTP requests in this frame

Frame: https://supportportal.kandy.io/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: AE9F1CE65689249BBBB159E59E3F6C19
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: 6ACE7C7FDC364D8193994A7C4339D9D5
Requests: 6 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Kandy

Page URL History Show full URLs

  1. http://supportportal.kandy.io/ HTTP 301
    https://supportportal.kandy.io/ HTTP 302
    https://supportportal.kandy.io/hc HTTP 301
    https://supportportal.kandy.io/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <script [^>]*src="[^"]*/popper\.js/([0-9.]+)
  • /popper\.js/([0-9.]+)
Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

41
Requests

93 %
HTTPS

33 %
IPv6

7
Domains

12
Subdomains

9
IPs

2
Countries

914 kB
Transfer

2805 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://supportportal.kandy.io/ HTTP 301
    https://supportportal.kandy.io/ HTTP 302
    https://supportportal.kandy.io/hc HTTP 301
    https://supportportal.kandy.io/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 21
  • https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 31
  • https://supportportal.kandy.io/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://supportportal.kandy.io/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

41 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
supportportal.kandy.io/hc/
Redirect Chain
  • http://supportportal.kandy.io/
  • https://supportportal.kandy.io/
  • https://supportportal.kandy.io/hc
  • https://supportportal.kandy.io/hc/en-us
24 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2ca9f9794d803e1744790bbbe59407364faa883dc924258de698b7d72b80ca96
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
zh-SG,zh;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
803b84bcfc826bd9-SIN
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 01:04:40 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Lhkoom4RZjsjiOtQONp64y4YlNoXQ2VzK6N%2F%2BcBsKRoHo0yXZK63ic6ezEfjuu6bu6y2om%2BNF%2F2YdJq%2FQNgispk%2Fr%2FscZ4JUWmXXTyFNaGcBluW0ZLGcH3a9uLR%2FOM79LEh6NKW%2Bm0U%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
803b704592a42427-IAD
x-runtime
0.181574
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-zxcgf
x-zendesk-processed-host-header
supportportal.kandy.io

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
803b84bb4ae96bd9-SIN
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 01:04:40 GMT
location
https://supportportal.kandy.io/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Rxc15esEPHZKQ6nJ6eYFk9BFc0xGglMBgC%2BR2ImkRjrBduVWlXC2mcolxq9jhdnZNBHycvTVkIm21pE5HvNpZpb3XadBifE5tJ1zhUbxWFBqkPsSDfiq68hsrDyk8nBnRgk41csTjGo%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
803b84bb4ae96bd9-SIN
x-runtime
0.070098
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-r4n9j
x-zendesk-processed-host-header
supportportal.kandy.io
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/ 		51 KB
9 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://supportportal.kandy.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 01:04:40 GMT
x-amz-version-id
2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
909MKP4PCMVMDGXP
age
130210
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
Yn3R8QBrJJo9IO9SgvirQUpsAQ4tM6gZF6Wzo6RPT7ZOjRI1AKhI7TbdlNRgWG5UNs7iMezCyG4=
last-modified
Thu, 06 Jul 2023 12:51:05 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=qvN0rzDX4g6RLZ5bFs%2BroDXZ8H%2Fz%2BekExKSUJtPuG4GStxpVCZmb9GkjQnbf9sADvsE8C9%2FDdeowfRD9vRmi6aeg9iuhHRMJWSjyZ3QSDTQX7N8PqTUF0et%2FrSWtV6MfDX33ui8%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803b84bf0ef39fc7-SIN
style.css
p18.zdassets.com/hc/theming_assets/2208048/10791121425426/ 		99 KB
18 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://p18.zdassets.com/hc/theming_assets/2208048/10791121425426/style.css?digest=12424254404626
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f4c62624f0bd79ac10fd39363ef59baf043f4a2350db99999d0b04ebdd1860f2
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://supportportal.kandy.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 01:04:40 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
help-center-unicorn-7d9d644cfd-l8cvs
protocol
HTTP/1.1 always
x-request-id
80326db0f969fde1-FRA
x-ua-compatible
IE=edge
x-runtime
0.043379
server
cloudflare
etag
W/"f4c62624f0bd79ac10fd39363ef59baf"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=IkY70bVWYM3c1FAVbq6ra%2Bx20FWKWJsjbbWK40HWP75W3SaOm9H%2BzTOs8bBWTXHnoqJY8kyZcT3tpVjeUatBuOi%2Bmqlfv8m%2BV5BnhXKy0YKj2743qTFpVf%2BIwL595ZQ2exM%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p18.zdassets.com
cf-ray
803b84bf1ba43f80-SIN
jquery.min.js
cdnjs.cloudflare.com/ajax/libs/jquery/3.4.1/ 		86 KB
28 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/jquery/3.4.1/jquery.min.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6811:180e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0925e8ad7bd971391a8b1e98be8e87a6971919eb5b60c196485941c3c1df089a
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://supportportal.kandy.io/
Origin
https://supportportal.kandy.io
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 01:04:40 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=15780000
age
2012242
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
27755
last-modified
Thu, 22 Jun 2023 11:06:06 GMT
server
cloudflare
cf-cdnjs-via
cfworker/r2
etag
"64942b1e-6c6b"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Muheo9rr7wpObu8L9Sk%2B8UEp4141XDxDAixqSCNzCoqExSCZ%2Bf1ASqJsmWQ8hC4GfSZCq49eAq8Pm%2BVFGPpwQhx32TUE1t2pjV1VrCe659Tv4mBkw0UOIjlIld2fe4WmkZ8dw5C%2BVhMYTjqlzUODDqqb"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=30672000
accept-ranges
bytes
timing-allow-origin
*
cf-ray
803b84bf1ce840c2-SIN
expires
Thu, 29 Aug 2024 01:04:40 GMT
d384d36d6947cbef7cf58bdd8ab01d90a13f38c7.js
theme.zdassets.com/theme_assets/2208048/ 		0
0 		Script
General
Check archive.org
Download Go to
Full URL
https://theme.zdassets.com/theme_assets/2208048/d384d36d6947cbef7cf58bdd8ab01d90a13f38c7.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://supportportal.kandy.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers
d384d36d6947cbef7cf58bdd8ab01d90a13f38c7.css
theme.zdassets.com/theme_assets/2208048/ 		1 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://theme.zdassets.com/theme_assets/2208048/d384d36d6947cbef7cf58bdd8ab01d90a13f38c7.css
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
235062785c3de36f3db04a891dd40c2a73fdbc11725917fd1d19b401c63ef0cb
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
zh-SG,zh;q=0.9
Referer
https://supportportal.kandy.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 01:04:40 GMT
x-amz-version-id
33.YckLhqnZhVdwhiSNBEDiTwxj.f0tz
via
1.1 47f0d09d9d5d7d899c2e467cfbfb08e0.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-cf-pop
SIN5-C1
x-amz-server-side-encryption
AES256
content-encoding
br
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
last-modified
Tue, 04 Jul 2023 15:50:25 GMT
server
cloudflare
etag
W/"4349806db08ad0e62b33f70a6e3ff05b"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
content-type
text/css
access-control-allow-origin
*
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=hRHMejrHuWs7lGSgEix22gi44s5GFrYTDwEz73DLfq24OfzLV9sMbxuPEaU0z0pGD6P7g2QQAClrZTLXe2HzpzXAcycZE4LGCH%2FocBdiWTeagiv4XWU%2BC1vPzcQBWXySGKzoSg%3D%3D"}],"group":"cf-nel","max_age":604800}
cache-control
public, max-age=86400
vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-ray
803b84bf0edc4c53-SIN
x-amz-cf-id
yMnJpk4zmQECyasmNsdxcdWivALrrqigzxPvranKAlWUtzBr_oDhJQ==
060f51c08c954afdf75c86c1613bfc99addf4c50.js
theme.zdassets.com/theme_assets/2208048/ 		16 KB
5 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://theme.zdassets.com/theme_assets/2208048/060f51c08c954afdf75c86c1613bfc99addf4c50.js
Requested by
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generic-contact.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/ 		5 KB
6 KB 		Script
General
Check archive.org
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Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/generic-contact.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.35.185 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
2c15ecf4c8e0557c085fda96397931e7412115b806cd7f8ceb24944be4f63b34

Request headers

Referer
https://supportportal.kandy.io/
Origin
https://supportportal.kandy.io
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 01:04:42 GMT
Last-Modified
Tue, 01 Aug 2023 19:28:52 GMT
Server
AmazonS3
x-amz-request-id
700SMR6E6TMH63R1
ETag
"abaf2e933784d120def8b7ebfa6e5fff"
x-amz-server-side-encryption
AES256
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Origin, Access-Control-Request-Headers, Access-Control-Request-Method
Access-Control-Allow-Methods
GET
Access-Control-Allow-Origin
*
Access-Control-Expose-Headers
x-amz-server-side-encryption, x-amz-request-id, x-amz-id-2
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Accept-Ranges
bytes
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5142
x-amz-id-2
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add-forethought.css
trilogy-cs-ai-zd-helper.s3.amazonaws.com/ 		116 B
774 B 		Stylesheet
General
Check archive.org
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Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.css
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.35.185 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://supportportal.kandy.io/
Origin
https://supportportal.kandy.io
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 01:04:42 GMT
Last-Modified
Wed, 12 Jul 2023 13:18:38 GMT
Server
AmazonS3
x-amz-request-id
700QN6PJGYXMZKJX
ETag
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Access-Control-Allow-Origin
*
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add-forethought.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/ 		1 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.35.185 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
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Request headers

Referer
https://supportportal.kandy.io/
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https://supportportal.kandy.io
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 01:04:42 GMT
Last-Modified
Wed, 12 Jul 2023 15:39:17 GMT
Server
AmazonS3
x-amz-request-id
700Z893127RK1NHT
ETag
"1de01ddb0c5f5dd27975ddde907b98c0"
x-amz-server-side-encryption
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*
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add-itar-chat.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/ 		1 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-itar-chat.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.35.185 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
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Request headers

Referer
https://supportportal.kandy.io/
Origin
https://supportportal.kandy.io
accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 01:04:42 GMT
Last-Modified
Wed, 14 Jun 2023 16:21:30 GMT
Server
AmazonS3
x-amz-request-id
700TRMJS3T0774YS
ETag
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162 KB 		Image
General
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Full URL
https://theme.zdassets.com/theme_assets/2208048/d23185f16674c89fbcff4c8f165b2cec18d644c5.png
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
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Security Headers
Name Value
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 01:04:41 GMT
x-amz-version-id
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via
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server
cloudflare
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access-control-max-age
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content-type
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access-control-allow-origin
*
report-to
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static.zdassets.com/hc/assets/ 		210 KB
38 KB 		Script
General
Check archive.org
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Full URL
https://static.zdassets.com/hc/assets/en-us.bf1ce5de86fa754a69fb.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Request headers

accept-language
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 01:04:41 GMT
x-amz-version-id
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content-encoding
br
cf-cache-status
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server
cloudflare
etag
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vary
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report-to
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4 KB
2 KB 		Script
General
Check archive.org
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Full URL
https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 01:04:41 GMT
x-amz-version-id
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content-encoding
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cf-cache-status
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cloudflare
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vary
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report-to
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date
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strict-transport-security
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cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
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server
cloudflare
x-zendesk-zorg
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vary
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report-to
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static.zdassets.com/hc/assets/ 		584 KB
182 KB 		Script
General
Check archive.org
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Full URL
https://static.zdassets.com/hc/assets/hc_enduser-ebd8e1ba1389eceb2e541d01c9cc3bb3.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
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Request headers

accept-language
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 01:04:41 GMT
x-amz-version-id
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content-encoding
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cf-cache-status
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last-modified
Wed, 06 Sep 2023 10:56:04 GMT
server
cloudflare
etag
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vary
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script.js
p18.zdassets.com/hc/theming_assets/2208048/10791121425426/ 		23 KB
7 KB 		Script
General
Check archive.org
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Full URL
https://p18.zdassets.com/hc/theming_assets/2208048/10791121425426/script.js?digest=12424254404626
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
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TLS 1.3, , AES_128_GCM
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accept-language
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 01:04:41 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
help-center-unicorn-7d9d644cfd-j6rgf
protocol
HTTP/1.1 always
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x-runtime
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server
cloudflare
etag
W/"2b1a2e8a894b62e714876d0057849cbf"
vary
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report-to
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14 KB 		Script
General
Check archive.org
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Full URL
https://stackpath.bootstrapcdn.com/bootstrap/4.1.3/js/bootstrap.min.js
Requested by
Host: supportportal.kandy.io
URL: https://supportportal.kandy.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:acf , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
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Request headers

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server
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vary
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report-to
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cf-ray
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expires
Fri, 23 Aug 2024 03:39:35 GMT
en-us-json-4b22769.js
static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/ Frame 6ACE 		25 KB
6 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/en-us-json-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
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H2
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TLS 1.3, , AES_128_GCM
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cloudflare /
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accept-language
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Referer
User-Agent
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Response headers

date
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x-amz-version-id
hsI8uO5qXqigkFCAVGwBeynKIJCd66Hs
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server
cloudflare
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cf-ray
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expires
Fri, 23 Aug 2024 03:39:37 GMT
config
kandy-ucaas-support.zendesk.com/embeddable/ Frame 6ACE 		986 B
1 KB 		Fetch
General
Check archive.org
Download Go to
Full URL
https://kandy-ucaas-support.zendesk.com/embeddable/config
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
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accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
MISS
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server
cloudflare
access-control-max-age
7200
access-control-allow-methods
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content-type
application/json; charset=utf-8
access-control-allow-origin
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report-to
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cf-ray
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web-widget-chat-sdk-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame 6ACE 		202 KB
51 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-sdk-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
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H2
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TLS 1.3, , AES_128_GCM
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104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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Request headers

accept-language
zh-SG,zh;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 01:04:42 GMT
x-amz-version-id
Gf4KFmmSRtALGQTFrJvpXz0Cxt2OhtK2
content-encoding
br
cf-cache-status
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last-modified
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server
cloudflare
etag
W/"a3208a9957c2dcf9612763d1d3138069"
vary
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report-to
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cf-ray
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expires
Fri, 23 Aug 2024 03:39:35 GMT
web-widget-chat-incoming-message-notification-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame 6ACE 		236 B
619 B 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-incoming-message-notification-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Name Value
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Request headers

accept-language
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Referer
User-Agent
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Response headers

date
Sat, 09 Sep 2023 01:04:43 GMT
x-amz-version-id
46qKELeTBWCwzvVGXozLgYao3Jv6zCoR
content-encoding
br
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x-amz-request-id
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server
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expires
Fri, 23 Aug 2024 03:39:35 GMT
fda6cd35495c75f83508d9d2e77ee33d.mp3
static.zdassets.com/web_widget/classic/latest/ Frame 6ACE 		19 KB
20 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/web_widget/classic/latest/fda6cd35495c75f83508d9d2e77ee33d.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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Name Value
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Request headers

Referer
Accept-Encoding
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accept-language
zh-SG,zh;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
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Response headers

date
Sat, 09 Sep 2023 01:04:43 GMT
x-amz-version-id
nNEnUuxI9I_5nvH1CDfnP_UN7OPBGARX
cf-cache-status
HIT
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strict-transport-security
max-age=0
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last-modified
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server
cloudflare
etag
"f11ce9e8f40a392830217253fe75d6de"
vary
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report-to
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content-type
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expires
Wed, 03 Apr 2024 22:44:57 GMT

Verdicts & Comments Add Verdict or Comment

51 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| documentPictureInPicture string| searchClearButtonLabelLocalized function| $ function| jQuery object| bootbox object| bootstrap undefined| ranOnce function| Popper function| includeHTML function| loadFile function| waitForWidgetPart function| makeWidgetBig function| disableCard function| changeRequestPageLinks function| loadLiveChat function| loadForethoughtCard function| hcAdjustments function| addForethoughtWidget function| captureItarCustomer function| addITARtoChatListener object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n function| debounce function| clearSearchInput function| clearSearchInputOnKeypress function| buildClearSearchButton function| appendClearSearchButton string| API_ENDPOINT string| ESCALATION_MSG_PLACEHOLDER function| enableTicketEscalation function| addErrorTooltip function| showTicketAlreadyEscalatedLabel function| postEscalationSuccess function| postEscalationError function| checkTicketEscalation function| escalateTicket object| $ticketEscalationIcon object| searchClearButton object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim number| agents_online

6 Cookies

Domain/Path Name / Value
.supportportal.kandy.io/ Name: __cfruid
Value: 6356dd6a7c9dd65d9564211b100db6c13677064d-1694221479
supportportal.kandy.io/ Name: _help_center_session
Value: U3dndk51MVB3TWt0ekZNY0JyT1VxTXFaNElqd0l0aGZDWS9nY1NOcnBBZnE0aXcyQno1SFBFZEhxbDBZREprbDhvMVVSVVluTHV4STZ3a0Voc0xaOUE9PS0tYUhGQ01idkRablF4OW4yOG5wd0tpUT09--059073b2e67bfe04232f7ccc8eacfc889c9ca8b9
.central-supportdesk.zendesk.com/ Name: __cfruid
Value: f34c0abf0a4f52bb7334012ab8570254ed330533-1694221481
.supportportal.kandy.io/ Name: cf_clearance
Value: wSHvX_jDa6djCfQXHMbe7f7Mu.IEHqYvLqzUvfhkRW4-1694221481-0-1-e4b24664.da11fc1c.b3b31984-0.2.1694221481
widget-mediator.zopim.com/ Name: AWSALBCORS
Value: IZ6dVzFseO0BG8mYa660QpOhONUcVax+lNiqs67gV8ub8GaWTMLZlo3Tux5U8NFOevYsopN4pVTE8EhqkDKsYuMxn+REL8iR+DdAzcDx4ygWztj8rrlos/BlzxFQ
.kandy.io/ Name: __zlcmid
Value: 1Hlm6lrIOBSD6HK

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdnjs.cloudflare.com
central-supportdesk.zendesk.com
ekr.zdassets.com
kandy-ucaas-support.zendesk.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
p18.zdassets.com
stackpath.bootstrapcdn.com
static.zdassets.com
supportportal.kandy.io
theme.zdassets.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
trilogy-group.github.io
104.16.51.111
104.16.53.111
104.18.70.113
104.18.72.113
2606:4700::6811:180e
2606:4700::6812:acf
2606:50c0:8000::153
44.216.113.140
52.216.35.185
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