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HANDLE DISPUTED TRANSACTIONS AT P2P



CONTENT NEEDS PROCESSING



YOUR P2P BUYER HAS NOTIFIED BINANCE OF THE SITUATION WHEN TRADING WITH YOU. THE
BUYER HAS ANNOUNCED THAT HE HAS PAID YOU THE EXACT AMOUNT SHOWN ON THE PLATFORM
BUT HAS NOT RECEIVED THE PROPERTY BECAUSE YOU HAVE NOT RELEASED IT. ABSOLUTELY
DO NOT RELEASE UNTIL YOU HAVE RECEIVED ANY MONEY AND IMMEDIATELY REPORT TO
LIVECHAT HERE SO THAT BINANCE WILL IMMEDIATELY BLOCK THE AUTOMATIC RELEASE AT
THE END OF THE DISPUTE PERIOD.



SELLERS



IF YOU HAVE NOT RECEIVED ANY PAYMENT, PLEASE IMMEDIATELY REPORT VIA LIVECHAT TO
BINANCE FOR SUPPORT TO FREEZE THE ORDER TO AVOID THE SYSTEM RELEASING IT
AUTOMATICALLY TO THE BUYER. PLEASE PROVIDE RELEVANT EVIDENCE TO VERIFY THAT YOU
HAVE NOT RECEIVED PAYMENT. THE WAITING TIME FOR YOU TO PROCESS VIA LIVECHAT IS
15 MINUTES. IF AFTER 15 MINUTES FROM THE TIME YOU RECEIVE THE NOTIFICATION THERE
IS NO RESPONSE, YOU WILL LOSE THE RIGHT TO ARGUE IN THE APPEAL SESSION.



BUYER



THE BUYER HAS UPLOADED VALID PROOF AND BINANCE'S TECHNICAL TEAM IS REVIEWING THE
RELEVANT DOCUMENTS.



THIS IS THE LIVECHAT PAGE THAT HANDLES THE SELLER'S APPEAL. YOU HAVE 15 MINUTES
TO CHAT DIRECTLY WITH BINANCE TO HANDLE THE DISPUTED ORDER. AFTER 15 MINUTES,
THE SYSTEM WILL STOP SUPPORT AND RELEASE ORDERS AUTOMATICALLY