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Featureschevron-down icon


PLATFORM

 * Product overview
 * All features
 * Latest feature release
 * App integrations


CAPABILITIES

 * project iconProject management
 * Projects
 * Project views
 * Tasks
 * Custom fields
 * Status updates
 * goal iconGoals and reporting
 * Goals
 * Reporting dashboards
 * Portfolios
 * asana-intelligence iconAsana AI
 * workflow iconWorkflows and automation
 * Rules
 * Forms
 * Bundles
 * portfolio iconResource management
 * Capacity planning
 * Workload
 * Time tracking
 * my-task iconAdmin and security
 * Admin console
 * Permissions


ALL PLANS

 * list iconPersonal
 * premium iconStarter
 * briefcase iconAdvanced

Solutionschevron-down icon


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 * Marketing
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 * View all use casesarrow-right icon


FEATURED READS

 * DemoAI has joined the teamWatch nowarrow-right icon
 * ReportThe State of AI at Work 2024 - The Work Innovation LabRead
   morearrow-right icon

Resourceschevron-down icon


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TOPICS

Intro to Asana


ASANA BASICS

 * Setting up your Asana profile
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 * Moving your everyday workflows to Asana
 * Make the most of your Asana trial
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 * Blueprints for deadline-bound projects and ongoing processes
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ADMINS

 * Security controls in Asana
 * A guide to divisions in Asana
 * How to set up your organization
 * Managing Asana at scale
 * What are the different admin roles in Asana?
 * What is the admin console?
 * Member and team management

Organize your work


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Asana use cases


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Account admin


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TOPICS

Intro to Asana
Organize your work
Asana use cases
Automation and AI
Reporting
App integrations
Account admin
Plans and billing
Troubleshooting
    
 1. Help Center
    
 2. Account admin
 3. Security and permissions
 4. Admin and super admin roles in Asana


ADMIN AND SUPER ADMIN ROLES IN ASANA

In This Article

 * Super admin vs admin
 * Super admin verification
 * Adding the first super admin
 * The super admin verification process
 * Adding further super admins
 * View and manage admins
 * View admins as an organization member

Available on Asana Starter, Advanced, Enterprise, and Enterprise+ tiers, as well
as legacy tiers Premium, Business, and Legacy Enterprise.

Visit our pricing page for more information.

In Asana there are two organization-wide admin roles - admin and super admin.
Admins have access to user and team management features as well as security
settings for individual users. Super admins have access to the full set of admin
features as well as security settings for the entire organization.

RELATED ARTICLES

 * How to access the admin console
 * Admin security controls

As super admins can oversee organization-wide security features, the super admin
role should be given to an IT administrator. The first super admin for an
organization must go through a verification process. Once verified, super admins
can then also give others super admin status without verification. This process
restricts access to critical security settings to a limited number of users.

Only organization members can hold admin or super admin roles; guests cannot.

> Note
> 
> 
> 
> Asana also supports team admins, though they do not have organization wide
> control, so are not discussed in this article. Learn more about team admins
> here.


SUPER ADMIN VS ADMIN

If you need to access additional controls, proceed with the super admin
verification process.

 * Super admins are usually IT administrators of an organization. They oversee
   capabilities such as SCIM and organization-wide password reset.

 * Admins tend to be IT helpdesk or business leaders. They can access individual
   password reset and custom branding, as well as user- and team-management
   features.

> Note
> 
> 
> 
> Like what you see? Get started with a free Asana trial today. Try for free
> 
> Admin and super admin permissions





PERMISSIONS WHEN ENABLING AND DISABLING ASANA AI FEATURES

Super admins of organizations can enable on or disable Asana AI features as
outlined here. Admins of organizations that do not have any super admins can
disable these features, but cannot enable them again. To enable them, you will
need to complete the super admin verification process or contact the Support
team. A warning banner will be displayed in-product before an admin makes this
change. This also applies to divisions in Asana as divisions do not have super
admins. In order to enable Asana AI features for a division, a division admin
would need to complete the super admin verification process and become a super
admin of the organization.




SUPER ADMIN VERIFICATION

In most cases, you will not need a super admin in your domain; if you do, you’ll
see a message in the admin console that will guide you through verification. If
you would like to pre-verify, you can do so by navigating to the admin console
and clicking the Security tab, then click Admin Access and select to add a new
super admin.

To protect the security and privacy of your company’s data within Asana, we
require the first super admin in an organization to complete a verification
process. This involves demonstrating the ability to modify the DNS records
associated with the domains associated with your company’s Asana. Specifically,
we will ask you to add a TXT record in a way that does not impact the operation
of your website but does prove your ownership.

> Note
> 
> 
> 
> In organizations, only the first user wishing to become super admin must
> undergo this verification process. That super admin can then add additional
> super admins once verified. DNS records can be deleted after verification.


ADDING THE FIRST SUPER ADMIN

To add your organization’s first super admin, click the Add a super admin button
in the Admin Access section of your Security page in the admin console.


THE SUPER ADMIN VERIFICATION PROCESS

 1. You will then receive instructions via email, similar to the above, from
    Asana, which will request that you add a DNS TXT record to one of the
    domains associated with your company’s Asana. The email from Asana will
    outline the steps you’ll need to complete.
 2. Once you’ve updated the DNS records, you will need to wait for the changes
    to become visible, which may take up to 48 hours but often happens much
    faster.
 3. Once the DNS changes are visible, use the link from the email you received
    to return to the admin console. Reopen the Admin Access section of the
    Security page and click on Check Verification.
 4. If you have successfully updated the DNS records, you will be promoted to
    super admin.

> Note
> 
> 
> 
> If unsuccessful, you will be shown an error message and a link to contact our
> support page. Verification attempts expire after one week.


ADDING FURTHER SUPER ADMINS

In organizations, super admins can add other super admins

To add additional super admins, click the Add a super admin button in the Admin
Access section of your Security page in the admin console


VIEW AND MANAGE ADMINS


VIEW ADMINS AND SUPER ADMINS


 1. Click your profile picture and navigate to the Admin console.
 2. Click the Members tab and filter by Member type to view a list of admins and
    super admins for the organization.


MANAGE ADMINS AND SUPER ADMINS


 1. Click the 3-dot-icon to view options to remove the admin or edit the admin's
    profile.


VIEW ADMINS AS AN ORGANIZATION MEMBER

To view the admins for your organization:

 1. Click your profile picture in the upper-right corner
 2. Select About my organization
 3. Click Admin access to view a list of admins and super admins for the
    organization


RELATED ARTICLES

 * How to share a project
 * My Tasks
 * Asana AI customization
 * Calendar view
 * Portfolios overview


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