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CIPHERROUNDS

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Categories




Clinician Burnout, Virtual Nursing
Clinician Burnout, Virtual Nursing, Conversational & Visual Interactive Voice
Response (IVR), Concierge Care, Personalized Care, Conversational AI
Clinician Burnout, Human Capital Management , Virtual Nursing, Personalized
wellness
Clinician Burnout, Virtual Nursing

Solutions





Digital Rounding Tools

Digital Rounding Tools

Patient Experience Survey Tools

Concierge & Customer Service Tools

Workforce Engagement Platforms

Digital Rounding Tools

Employee / Personal Resilience Applications

Digital Rounding Tools

Description





PRODUCT DESCRIPTION:

By leveraging [CipherRounds](https://info.cipherhealth.com/AVIA_CipherRounds) to
conduct patient, staff, and location rounds, providers can identify data-driven,
actionable opportunities in real-time to improve the quality and experience of
care at the bedside. Ranked as the KLAS Category Leader for Digital Rounding in
2019 and 2020, CipherRounds helps health systems achieve and sustain a higher
standard for the quality, consistency, and frequency of patient-provider
interactions through improved visibility and accountability. With CipherRounds,
organizations have the right digital rounding tool to hardwire a
patient-centered culture of purposeful rounding.

ABOUT CIPHERHEALTH:

CipherHealth is a proven technology partner committed to enhancing communication
and coordination throughout the patient journey. CipherHealth’s suite of patient
engagement software empowers healthcare organizations to foster meaningful
connections to ensure the best possible outcomes for staff members, patients,
and their loved ones.

PRODUCT DESCRIPTION:

GetWell Rounds+ digital rounding, reporting and real-time service recovery
solution streamlines data collection and reduces documentation time. Data
captured during rounding automatically triggers real-time alerts on service
recovery issues, giving nurses the ability to triage tasks to appropriate
departments. Now, clinical staff can focus on the interactions that matter the
most to patients. When powered by insights from GetWell Inpatient, our digital
patient rounding tool can help staff prioritize their time, personalize
interactions and positively impact outcomes.
 

 * Hardwire best practices in rounding
   
 * Increase speed-to-insight and uncover root cause of feedback
   
 * Guide clinicians on what to talk about with best practice templates
   
 * Increase efficiency and empower staff
   
 * Create insights through robust data collection and reporting
   
 * “Close the loop” on service requests
   
 * Improve quality of interactions between clinicians and patients
   
 * Automatically triage requests to the appropriate team

ABOUT GET WELL:

Get Well delivers high-touch and high-tech consumer-centered experiences that
build lifelong loyalty while increasing patient engagement, improving outcomes,
and growing market share. Get Well seamlessly blends innovative technology and
personal interaction to touch every part of the healthcare consumer journey --
in the community, at the point of care and beyond.





Get Well’s 360 Platform is the consumer digital platform for a new era and
includes programs aimed at solving the most pressing issues facing healthcare
systems:

 1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at
    (re)activation of dormant patients, care gap closure, and value-based care
    (VBC) initiatives utilizing customized campaigns at scale to reactivate and
    reattach patients.
 2. Health Equity: Augmented staff combined with tech-enabled care that closes
    health and social gaps within your communities through SDOH screening and
    navigation to appropriate resources. Get Well also offers Maternal Health
    Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
 3. Point of Care Engagement: Multimodal smart room technology that improves
    communication, engagement, and outcomes for patients, families and care
    teams. Includes interactive patient care (IPC), digital patient, staff, and
    unit rounding, and digital white board and door board signage.
 4. ED Interactive Experience: A no-download, no-account-required interface that
    provides smart-triage, expectations setting & management, and entertainment
    to distract and de-escalate ED patients. Solution is launched on patients’
    devices and enables medication fulfillment, pulse surveying, and patient
    retention.
 5. Guided Care: 300+ digital care plans that navigate patients through pre and
    post discharge pathways that utilizes AI-enabled virtual monitoring,
    automated clinical workflows, symptom surveys and patient check-ins. Our
    discharge and procedural programs also offer augmented care navigators
    providing disease specific outreach and navigation to in-network providers
    and services.

Leading healthcare organizations continue to partner with Get Well for the
following reasons:



1) Digital consumerism at our core: Get Well has invested over $50M to build a
first of its kind digital health platform for consumer-centered experiences. Our
team comes from digital consumer-first companies such as Marriott, Apple and
Airbnb, and leverages this experience to reimagine the healthcare consumer
journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to
drive rapid innovation and efficiently meet the needs of healthcare
organizations today – not down the road. We enable a more streamlined digital
experience across the healthcare consumer journey, eliminating the need for
costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning
resources and user support, we make it even easier for care teams to engage
consumers in their healthcare journey, streamline their workflow, improve
communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of
security designations in the world and has set up nearly 500 integrations with
various partners to make our platform highly integrated and interoperable.



Learn how Adventist Health realizes $120M in patient revenue with Get Well:
https://www.getwellnetwork.com/resource/adventist-health-case-study/

PRODUCT DESCRIPTION:

Laudio enables “Intelligent Human Engagement” across health systems. Our
continuous performance management platform provides a simple, automated approach
for personalized engagement between managers and their team members based on
proven leadership best practices and personal employee preferences – in real
time. Explore our solutions and see how more healthcare systems are finally
tackling the root cause of burnout and turnover – the issue that is driving
millions in labor costs, and impacting the quality, safety, and patient
experience of care.

ABOUT LAUDIO:

Laudio is a software company that has invented a fresh approach to nurse
engagement. Using this approach, most health systems can reduce annual nurse
turnover by 2 or more percentage points, leading to millions of dollars of
savings. And Nurse Managers love to use Laudio because it saves them hundreds of
hours per year of administrative work on tasks like performance reviews and
nurse record keeping.

PRODUCT DESCRIPTION:

Lenovo Virtual Rounding preserves valuable face-to-face time, making daily
rounds more efficient, convenient, and safe. Virtual rounding delivers the
benefits of bedside rounding while solving some of its key challenges. See how
hospitals are optimizing patient experience, provider efficiency, safety, and
PPE use with virtual rounding.

ABOUT LENOVO:

Lenovo is one of the world's leading personal technology companies, producing
innovative PCs and mobile internet devices. A global Fortune 500 company, Lenovo
is the world's largest PC vendor and fourth largest smartphone company. While
the Lenovo brand came into existence only in 2004, the company has a much longer
history. In 1984, Legend Holdings was formed with 200,000 RMB (US$25,000) in a
guard house in China. The company was incorporated in Hong Kong in 1988 and
would grow to be the largest PC company in China. Legend Holdings changed its
name to Lenovo in 2004 and, in 2005, acquired the former Personal Computer
Division of IBM, the company that invented the PC industry in 1981. Today,
Lenovo is a US$39billion personal technology company with more than 54,000
employees (including joint ventures) in more than 60 countries serving customers
in more than 160 countries. Lenovo is a global company that is incorporated and
headquartered in Hong Kong, with operational centers located strategically
around the world , with the largest in Beijing and Morrisville, NC. These
operational centers drive Lenovo’s global and local business approach. Lenovo
has grown faster than the market for more than four years because our
exceptionally engineered products are meant for those who do. Our customers use
innovation to bring progress to the world, and we design and build our products
with this in mind, taking inspiration from the drive and imagination of the
people who make things happen. Our technology helps those who do, do better.
Whether a PC, smartphone, tablet, smart TV, server, workstation or storage,
Lenovo makes the products that customers need for what we call the ''PC+
world.'' Lenovo is creating real differentiation from the competition thanks to
its vertically integrated end-to-end business model. This model is unique among
major PC makers and is a significant source of competitive advantage, helping us
to bring more innovation to market, more efficiently, and aggressively attack
the PC+ opportunity. And as Lenovo expands globally, we are establishing even
deeper roots in each major market, investing not only in sales and distribution,
but also in local domestic manufacturing, R&D and other high-value functions.
This global reach with local excellence is enabling us to build a new kind of
company - a ''global-local'' company - and positions us to more deeply implement
our protect and attack strategy and build the foundation for long-term success.

Compatibility level





SELECT WHICH HOSPITAL OR HEALTH SYSTEM YOU WORK AT AND SEE A PERSONALIZED
COMPATIBILITY LEVEL.

Get Started





Clients





SELECT WHICH HOSPITAL OR HEALTH SYSTEM YOU WORK AT AND SEE THE CLIENT LIST

Get Started





Product Capabilities






Interoperability




The Rounds+ application supports storing patient specific information as well as
integration with existing hospital information systems or Get Well products to
allow for patient information to pre-populate in the Rounds+ system and to
provide a more holistic view of the patient experience.

Data security and privacy




Protected Health Information (PHI) Safeguards: The ability to securely handle
patient specific information is of the highest priority for GetWellNetwork (Get
Well). The Rounds+ application supports storing patient specific information as
well as integration with existing hospital information systems or Get Well
products to allow for patient information to pre-populate in the Rounds+ system.
The following information details security protocols that are in place for all
Rounds+ customers. Physical & OS/Platform Security: Highly
available/scalable/redundant Proven underlying technologies: Commercial: IIS,
Windows Server 2016, F5 Load Balancers, Ubuntu Linux, Nginx GovCloud: IIS,
Windows Server 2019 Datacenter, AWS Load Balancer Up to 99.95% monthly SLA HIPAA
Business Associate Agreement Unlimited scalability/application elasticity adapts
to demand Data Encryption & Storage: All communications between client
applications and the application servers are encrypted using TLS 1.2 by default,
1.3 is available.

Scalability




GetWell Rounds+ supports unlimited surveys, users, devices as the platform
provides unlimited scalability/application elasticity and adapts to demand.

Adaptability




Get Well is known for its innovation and GetWell Rounds+ is consistently
bringing new tools and features into the platform to meet market demands and
improve user experience.




Use Cases





DESCRIPTION:

None provided

PEDIATRIC USE CASES:

CipherRounds is a key strategy to provide pediatric patients and family members
with the support they need when they need it - keeping patients safe and
satisfied with their care. With CipherRounds, organizations are leveraging
data-driven insights to improve care delivery at the bedside and demonstrating
the value of purposeful rounding in delivering exceptional patient and family
experiences.

USERS:

None provided

DESCRIPTION:

Digital rounding and surveying solution, delivered on leading-edge SaaS
infrastructure, Rounds+ unlocks real-time information capture and provides
actionable insight, enabling a better experience for patients, care teams, and
employees. 

Clinical and non-clinical teams use Rounds+ to monitor patient experience,
employee engagement, and quality, safety, and regulatory measures, impacting
HCAHPS scores, employee retention, and clinical outcomes, respectively. 

PEDIATRIC USE CASES:

Rounding surveys on web browser or mobile app enable teams to round with a
patient or parent/cargiver anytime and anywhere, and surveys-by-text to multiple
patients or parent/caregivers at one time makes reach and engagement even
easier. 

USERS:

Users gain valuable real-time insights.

In addition to embedded reporting functionality within Rounds+, teams get
real-time insight into the patient experience with intuitive dashboards that
visualize rounding progress and trends. 



Users can quickly identify opportunities for service recovery

Using Rounds+, teams can initiate alerts, alert reminders, and alert escalations
to the appropriate teams to address opportunities for real-time service
recovery. 



Extend care team reach

Rounding surveys on web browser or mobile app enable teams to reach patients and
employees anytime and anywhere, and surveys-by-text to multiple
patients/employees at one time makes reach and engagement even easier. 

DESCRIPTION:

None provided

PEDIATRIC USE CASES:

None provided

USERS:

None provided

DESCRIPTION:

Virtual Rounding allows providers to connect with their patients from anywhere –
their office, another facility or their home - via high-quality video display
and sound accessible with a single touch.

PEDIATRIC USE CASES:

None provided

USERS:

patient -to- provider

EHR Integrations





INTEGRATIONS:

None provided

EMR INTEGRATION & RELEVANT HARDWARE:

None provided

EMRS SUPPORTED:

None provided

HARDWARE COMPATIBILITY:

None provided

INTEGRATIONS:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ADT

EMR INTEGRATION & RELEVANT HARDWARE:

Use case dependent

EMRS SUPPORTED:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks,
McKesson

HARDWARE COMPATIBILITY:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

INTEGRATIONS:

None provided

EMR INTEGRATION & RELEVANT HARDWARE:

None provided

EMRS SUPPORTED:

None provided

HARDWARE COMPATIBILITY:

None provided

INTEGRATIONS:

None provided

EMR INTEGRATION & RELEVANT HARDWARE:

None provided

EMRS SUPPORTED:

None provided

HARDWARE COMPATIBILITY:

None provided

Client Types





Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Extra Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Academic Medical Centers

Medium Medical Facilities

None provided

Differentiators





DIFFERENTIATORS VS EHR FUNCTIONALITY:

None provided

DIFFERENTIATORS VS COMPETITORS:

None provided

DIFFERENTIATORS VS EHR FUNCTIONALITY:

EMRs are great for clinical documentation but they were not built to optimize
the experience for patients or clinicians. GetWell Rounds+ helps optimize the
investment organizations have already made in their rounding programs and get
the most value out of them. As patient experience rounding is seen as a best
practice throughout healthcare and is widely recognized as a promoter to
bettering HCAHPS scores, GetWell Rounds+ provides organizations with a
centralized repository for capturing and housing their patient experience
rounding data, while also enhancing the workflows of the clinicians conduction
rounds, with our automated alerting feature. GetWell Rounds+ also provides
organization with valubale real-time insights with embedded reporting
functionality and intuitive dashboards that visualize rounding progress and
response trends.

DIFFERENTIATORS VS COMPETITORS:

GetWell Rounds+ can help extend the care team reach.

Rounding surveys on web browser or mobile app enable teams to reach patients
anytime and anywhere, and with our surveys-by-text or surveys-by-email we enable
care teams to engage with multiple patients at one time making reach and
engagement even easier. 



GetWell Inpatient integrates with Rounds+, providing care teams a holistic view
of their patient's engagement. When GetWell Inpatient is deployed alongside
Rounds+, the engagement of patients on GetWell Inpatient is readily accessible
in Rounds+ and when requests that patients or family members make through
GetWell Inpatient are made they are instantly routed to Rounds+ for quick action
and resolution, promoting care team efficiency and further boosting patient
satisfaction.



Rounds+ is a more than just a patient experience rounding platform and can be
leveraged for discharge patient data collection as well as employee experience
rounding, or any quality, safety or regulatory data collection, all on the same
platform, making it the industry's most flexiable rounding solution.

DIFFERENTIATORS VS EHR FUNCTIONALITY:

None provided

DIFFERENTIATORS VS COMPETITORS:

None provided

DIFFERENTIATORS VS EHR FUNCTIONALITY:

None provided

DIFFERENTIATORS VS COMPETITORS:

None provided

Keywords





engagement,digital rounding,patient engagement,patient experience,patient
sentiment,clinician workflow,patient surveys,surveys

virtual rounding,virtual visit

Images





No images provided

No images provided

No images provided

1 of 3

VIRTUAL-ROUNDING-GALLERY-IMAGE-3-D.JPEG

Videos





No videos provided

No videos provided

No videos provided

No videos provided

Downloads





No content provided

GetWell-RoundsPlus-Final (3).pdf

No content provided

https://www.lenovo.com/content/dam/lenovo/site-design/smarter-2-0/global/en/industries/healthcare/virtual-rounding/audio/virtual-rounding-audio.mp3

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Company Details





By CipherHealth

Founded in 2009

By Get Well

Founded in 1999

By Laudio

Founded in 2017

By Lenovo

Founded in 1984

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Ambient Intelligence
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Ambient Intelligence

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Virtual Nursing

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Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

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