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Awards
Best Critical Event Management Software Company UK 2024



CRITICAL EVENT MANAGEMENT SOFTWARE

We make your business compliant and ready for any critical event
Request a FREE Demo
Play Video about Crises Control


CRITICAL INCIDENT MANAGEMENT

Manage incident response plans, assign tasks and track progress in real-time.


CRITICAL TASK MANAGEMENT

Stay on top of tasks, ensure seamless task management during critical
situations.


MASS NOTIFICATION

Send alerts and updates to employees, stakeholders, and partners globally.


SATISFIED
CUSTOMERS

500+

RESPONSE TIME IMPROVEMENT

95%

RECOVERY TIME IMPROVEMENT

86%

RETURN ON
INVESTMENT

11-12 months

AVERAGE ONBOARDING
TIME

2 weeks
Play Video


CRISIS MANAGEMENT & CRITICAL EVENT MANAGEMENT SOFTWARE FOR EVERY BUSINESS

 * 1
   Launch your Incident
   Single critical event management platform to manage your scenarios
 * 2
   Track your Incident
   Total critical event management tracking of event, customised to your
   requirements
 * 3
   Command and Control Center
   Manage complete situation awareness throughout the lifecyle of the event.
 * 4
   Audit
   Review and make better informed decisions, learn and improve your processes
   with data.

Get in Touch
Request a Demo


GLOBAL CUSTOMERS WE SERVE 24X7

See more customers



POWERFUL FEATURES & BENEFITS


EMERGENCY NOTIFICATION

Get everyone on the same page instantly. Notify your team, stakeholders, and
customers with real-time SMS, email, calls, mobile app or web alerts. Track who
sees it and where they are for ultimate awareness.


INCIDENT MANAGER

Streamline your incident response with clear communication and real-time
tracking. Set priorities for each task, ensuring critical issues are addressed
first.


INCIDENT AUDIT

Ensure your incident response is top-notch by reviewing past incidents,
simulating real-world scenarios, consistently meeting your recovery goals, and
having access to live data during emergencies.


FAST BUSINESS RECOVERY

Keep your team in the loop instantly! Send critical updates directly to their
phones via text, email, call, or the mobile app. Track who’s seen the message
and pinpoint their location during an event, making critical situations easier
to manage and ensuring a fast recovery.


IMPROVE YOUR RESPONSE

Crises Control automates your emergency procedures, provides instant access
SOPs, and deploys quickly to any device, anywhere in the world. With our
all-in-one solution, you’ll be prepared to respond to critical events swiftly
and effectively.


EVACUATION PROCESS

Prepare for a smooth evacuation by creating a plan that assigns roles and spells
out clear steps for everyone to follow. Practice these steps through evacuation
drills to identify any weaknesses. Track the evacuation process to see what
worked well and where improvements can be made.

See more Features


FAQS

What does Crises Control do?


Crises Control is a comprehensive Critical event management software that helps
professionals to plan, prepare, and respond to any emergency or crisis
situation, be it natural disasters, cyber attacks, or other disruptions. 

It is used across various sectors, including healthcare, finance,
transportation, and more. It is suitable for any business that exercises a duty
of care and meets compliance with International Standards. 

In summary, Crises Control stands out as a leading crisis management software
that combines extensive features, ease of use, and exceptional value.

[Awards won]  [ROI whitepaper]  [“Best Value Index” v “Emotional Footprint”
quadrant]

Which countries does Crises Control operate in?


Crises Control Critical Event Management software operates in the most countries
around the world except for China and Russia.  North & South Americas, Europe
the Middle East and S Asia are fully supported regions.

Our platform is multilingual, compliant with regional Data Protection Laws,
highly flexible and customisable to meet the specific needs and requirements in
each region. To ensure data sovereignty, we use local data centres based in the
region, so you can be confident that your data is kept within the region.

Furthermore, we have a strong global network of partners who can provide local
support and assistance to our clients in these regions including the Middle
East.

We are well-equipped to help organisations in the globally to enhance their
emergency response capabilities and protect their people, operations, and
reputation.

How can Crises Control help my organisation?


Crises Control's Critical Event Management Platform can significantly improve
your emergency response capabilities, leading to faster recovery times by
providing you with the best in class Critical Event Management SAAS based
platform. Studies have shown a 96% improvement in engaging incident responders
and managers. With Crises Control, responders have a two-way communication
platform that enables real-time sharing of information, facilitating
collaboration and decision-making. Additionally, the software has been shown to
lead to an 86% improvement in recovery time, helping organisations to minimize
the impact of the crisis and get back to normal operations more quickly.

For most organisations Crises Control becomes an integral part of your ISO
27001, ISO 19001, ISO 22301 and other international standards by  automating key
processes around, data protection regulation, Business Continuity, DR, emergency
incident management and mass communication. 

What features does Crises Control offer as standard?


Crises Control offers a range of powerful features such as:

 * Mass Notification with fast throughput.
 * Incident Alerting, managing and reporting.
 * Incident library containing 200+ category of incidents that can be tailored.
 * Incident Command Centre with configurable dashboard.
 * Standard Operating Procedures creation wizard.
 * Super easy onboarding process.
 * Single Sign On.
 * Incident Simulation and “Test the Incident on me”.
 * Integration with other business applications.
 * Enables compliance with ISO 27001, 22301, 9001.
 * Incident Audit Trails and data export for root cause analysis.

However, there is a lot more we offer that can hugely improve the operational
efficiency of responders in a real emergency.  

We would love to discuss your specific requirements and demonstrate how Crises
Control can help your organisation enhance its emergency response capabilities.
Please click here to provide us with your contact details, and one of our
experts will reach out to you shortly.

How easy is to onboard users?


At Crises Control, we understand the importance of getting your users onboarded
quickly and efficiently. Our implementation service has made this process simple
and easy by offering several different ways to onboard users.

[Integration 

One of the most popular methods is through our integration with Active
Directory. This process is simple, reliable, and fast. Active Directory
administrators can configure and manage the integration agent within their
security framework, enabling thousands of users to be onboarded in under an
hour. Once users are onboarded, the platform can prompt them to change their
password and complete other necessary setup steps.

In addition to Active Directory integration, we also offer other onboarding
methods, such as importing users in bulk using CSV or Excel files. Our platform
also supports scheduled user data imports and exports, making it easy to keep
your user data up-to-date.

Overall, our onboarding process is designed to be as simple and straightforward
as possible, so you can quickly and easily get your users up and running on the
Crises Control platform.

How quickly are alerts delivered to users?


Crises Control- Critical Event Management Platform ensures that alerts are
delivered to users instantly, in near real-time, our platform has a fast
throughput and is designed to provide rapid and reliable alerting, with alerts
taking only a few seconds to reach the end user.

Moreover, our platform enables organisations to leverage multiple communication
channels, such as SMS, voice calls, emails, push notifications, and even some
social media sites, to quickly reach their stakeholders and keep them informed
of the situation at hand. This ensures that critical information is disseminated
quickly and effectively, allowing responders to take swift and informed action.

Furthermore, our platform can be configured and automated to streamline the
alerting process, reducing the time it takes to engage and respond to incidents.
This saves precious time and resources, and thus respond to crises more
efficiently and effectively.

Can Crises Control integrate with other systems?


Crises Control provides its customers with a range of flexible integration
choices as standard, without the need for bespoke work.  Our Critical Event
Management platform can be easily integrated with other systems and
applications, making it an ideal solution for organisations with complex IT
environments.

Some of the integration choices we offer include:

 * Active Directory integration
 * Azure Active Directory integration
 * Folder Watcher integration
 * Trigger imports via email, SFT, and SM
 * Import users in bulk (CSV, excel file format)
 * Scheduled user data imports and exports
 * Data import and on-demand
 * Single sign-on integration (Azure and Okta)
 * Open APIs (for developers and accredited partners)

These integration choices provide organizations with greater flexibility,
enabling them to seamlessly integrate Crises Control with their existing IT
systems and workflows. This, in turn, helps to streamlines onboarding and
maintenance of users and automation of Incident launches when triggered by an
external systems, for example fire alarm.

Can I send messages to the Public who do not have an account on the system?


Crises Control - Critical Event Management Software has a Public Alerting
extension that allows you to send messages to large numbers of contacts. The
communication is one-way (recipients receive messages but there is no option for
them to respond) and large volumes of messages can be executed rapidly and with
ease. Unlike the Ping and Incident Manager, Public Alerting does not require
contacts to be saved in the platform as registered Users, making it perfect to
alert external stakeholders such as clients, suppliers and the general public.

Can I talk to a human when I need support?


Yes, you can talk to a representative to help you with any queries or issues you
might have any time of the day, 365 days a year. Crises Control offers support
via other channels, including email, MS Teams, and live chat.

What does mean to be in the "Best Value Index" v "Emotional Footprint" 2022
quadrant by Info-Tech Research group?


Top of the "Best Value Index" and "Emotional Footprint" quadrant means our
crisis management solution not only offers excellent value for money but also
prioritises user satisfaction. Customers can expect a cost-effective and
user-friendly emergency notification software that supports their crisis
management efforts while ensuring a positive emotional experience for their
stakeholders.

[Emotional Footprint Report]    [Info-Tech research Group]


REWARDS & REVIEWS

See all awards



WHITE PAPERS


BUILDING ORGANISATIONAL RESILIENCE - A GUIDE FOR BUSINESS


THE ROI OF A MASS NOTIFICATION SYSTEM


5 TIPS ON GETTING STARTED WITH AN INCIDENT NOTIFICATION SOLUTION


WHAT OUR CUSTOMERS SAY

We have been using Crises Control for some months now. We used it for the first
time for a real incident to inform staff that telephone lines were all down into
our Head Office. The response team were already on site when the incident
happened, so we used Crises Control as the method to inform key staff rather
than the response team. The response was really good. The Crises Control
platform allowed us to get round the phone outage and communicate with our staff
very quickly and effectively. The response reporting function also allows us to
track who didn't respond and find out why. This is really helpful to learn
lessons for future incidents.

Martyn Waller

Higgins Group Services Director

Our priority is to get information out clearly and concisely to our staff and to
prompt them to respond quickly. That’s why we find the Ping
messageacknowledgment feature extremely powerful. They hit the button and get
onwith their lives, we are satisfied, and they are safe. Thanks to its intuitive
design, the platform is very easy for administrators andkeyholders to use. It’s
very obvious what you have to do. You don’t need long explanations.

Anthony Butler

Senior Manager HR & General Affairs, ITOCHU Europe Plc

Crises Control is a unique application in the field of business continuity, in
that it was originally built for in-house use by the company that developed it
to support their own clients. This has given the platform an unusually
customer-centred focus, built for the needs of the customer rather than the
preferences of the company selling it. Since its launch, they have placed a very
high value on customer feedback and they have made excellent use of this
feedback to continue to develop the solution for the benefits of their
customers. For me, Crises Control stands out in a crowded field because it
continually strives to provide an easy-to-use, action ready, business disruption
solution.

Matt Kennedy

Head of IT Services, Incisive Media


LATEST BLOGS

November 21, 2024


EMERGENCY COMMUNICATION TOOLS: THE BACKBONE OF RESILIENT BUSINESS CONTINUITY

Written by Ikram Tassi | Marketing  One thing is certain, disruptions can strike
at any time—whether through cyberattacks, natural disasters, or other unforeseen
crises—businesses must be ready to act swiftly...
November 20, 2024


FROM CHAOS TO CONTROL: HOW EMERGENCY RESPONSE SOFTWARE SIMPLIFIES CRISIS
MANAGEMENT

Written by Ikram Tassi | Marketing  Emergencies, by their very nature, strike
without warning, often leaving businesses scrambling to respond. Whether it’s a
natural disaster, a cybersecurity threat, or an...
November 19, 2024


BREAKING DOWN BARRIERS: HOW MASS NOTIFICATION SOFTWARE TRANSFORMS CRISIS
COMMUNICATION

Written by Anneri Fourie | Marketing Executive In a world where quick and
effective communication can mean the difference between chaos and control,
relying on outdated tools for crisis management...


ANTI-SLAVERY, HUMAN TRAFFICKING AND MODERN SLAVERY POLICY STATEMENT

Crises Control is strongly opposed to slavery and human trafficking. We strive
to act ethically and with integrity in all our business dealings and
relationships to ensure that slavery and human trafficking is not taking place
within our organisation or our supply chains.

Download Policy PDF


CRISES CONTROL'S CRITICAL EVENT NOTIFICATION SYSTEM

Crises Control helps organisations keep lines of communication open during
critical events by making it easy to send notifications to any number of people
at once, allowing for immediate, individual response with an automatic audit
trail.

Crises Control is invaluable for providing up-to-the minute Critical Event
Management and notifications to users, minimising the impact to people’s safety,
damage to the environment and the organisation.

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ABOUT

 * Mass Notification
 * Business Continuity
 * News & Blogs
 * Contact Us


ACCREDITATIONS & REVIEWS




5 Stars


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descriptionqmbNo description available.UserMatchHistory1 monthLinkedin - Used to
track visitors on multiple websites, in order to present relevant advertisement
based on the visitor's preferences.

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