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ResourcesEvents


NAVIGATING LEARNING WITH CONFIDENCE: PHSO’S JOURNEY TO DEVELOP THEIR OWN AND NHS
STAFF



The Parliamentary and Health Service Ombudsman (PHSO) is an independent
organisation in the UK that investigates complaints about public services
provided by the National Health Service (NHS) and UK government departments and
agencies.

Join Shaun France, Learning and Organisation Development Manager at PHSO for a
Totara Community webinar.

In this session you’ll learn:

 * How you can set up a platform to empower staff to develop their skills,
   knowledge, and behaviours.
 * How Totara is used to provide spaced learning in a variety of formats,
   including e-learning, live online training, workshops, and self-directed
   learning.
 * How PHSO utilise integrations and automation for a better learning
   experience.
 * How the PHSO is working with the NHS to provide consistency in complaints
   handling.
 * Lessons learned to improve services for colleagues and the exciting
   functionality that PHSO is pursuing to cultivate a thriving learning culture.

 

Speakers



This webinar has ended. Register below to watch the recording

 

This webinar has ended. Register below to watch the recording

 


WATCH ON DEMAND




LOCATION

London (online webinar)


DATE OF EVENT

13/09/2023


TIME OF EVENT

16:00


EVENT TYPE

Webinars


TOPICS

Career Growth, Employee Experience, Employee Retention, Healthcare, Learning &
development


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