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PegaWorld iNspire
Virtual event
May 2022

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PegaWorld iNspire 2022 | Agenda
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Session: iNsights & Solutions


DIGITIZE CLIENT ONBOARDING AND SIMPLIFY OPERATIONS WITH CVS HEALTH


DATE AND LOCATION

TBD


SPEAKER(S)

 * Stephen Villari
   Sr. Manager, BPM
   CVS Health
 * Mark Farris
   Account Executive
   Pegasystems

Onboarding new clients into the CVS Caremark pharmacy benefit manager line of
business is an extremely complex undertaking, requiring work to be managed
across 60 different operational programs. In this session, you’ll learn more
about how CVS Health has used Pega's low-code platform to simplify and automate
this critical work at a massive scale – serving over 100,000 members and
handling over 100 million transactions annually.

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TOPICS

Business Agility Case Management and BPM Digital Transformation Intelligent
Automation Low-Code Development Scalability


PRODUCT AREAS

Intelligent Automation Onboarding


INDUSTRIES

Cross-Industry Healthcare Retail

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ABOUT PEGASYSTEMS

Pega delivers innovative software that crushes business complexity. From
maximizing customer lifetime value to streamlining service to boosting
efficiency, we help the world’s leading brands solve problems fast and transform
for tomorrow. Pega clients make better decisions and get work done with
real-time AI and intelligent automation. And, since 1983, we’ve built our
scalable architecture and low-code platform to stay ahead of rapid change. Our
solutions save people time, so our clients’ employees and customers can get back
to what matters most.


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