support.imazing.com Open in urlscan Pro
104.16.53.111  Public Scan

Form analysis
1 forms found in the DOM

GET /hc/en-us/search

<form role="search" class="search" data-search="" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query" id="query" placeholder="Search"
    aria-label="Search">
  <input type="submit" name="commit" value="Search">
</form>

Text Content

Submit a request Sign in
FAQ Guides License Retrieval Download iMazing


IMAZING TROUBLESHOOTING




TROUBLESHOOTING

 * ★ iMazing First Aid
 * ★ Retrieve Lost License Code
 * ★ iMazing Activation Issues
 * ★ Device Connection Issues with iMazing
 * ★ Backup - iPhone or iPad backups are too slow or never finish
 * ★ Backup - Automatic Backups Have Stopped Working

See all 17 articles


KNOWN ISSUES AND LIMITATIONS

 * ★ Backup - General iOS device backup issues
 * Backup - "Back Up" button is greyed out in iTunes
 * Backup - iMazing shows Not Enough Free Space on Disk but Finder and iMazing
   are not showing the same available space (Mac)
 * Backup - iPhone or iPad backup never finishes
 * Backup - Why do iMazing backups appear to be larger than iTunes backups?
 * iBooks - Missing ePubs or PDFs

See all 22 articles


ERROR MESSAGES

 * Activation - "You have entered a iMazing for Windows/Mac activation number"
 * Backup - "Could not save backup files" during back up
 * Backup - "Couldn't start session" error
 * Backup - "Incompatible Backups" error at startup
 * Backup - "Not enough Space on Macintosh HD" (Mac)
 * Backup - "The backup does not exist" error (Windows)

See all 21 articles


TECHINCAL INFORMATION

 * Which domains does iMazing connect to, and why?



Powered by Zendesk